Most everything has gone really well. There was one instance where they didn't take the time to understand my issue fully and seek to resolve it, but every other time they have. Their software is top-... See more
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Review summary
Based on reviews, created with AI
Based on these reviews
Company details
- Accounting Software Company
- Business to Business Service
- Financial Institution
- Software Company
- Software Vendor
Written by the company
Ramp is the ultimate platform for modern finance teams. Combining corporate cards with expense management, bill payments, vendor management, accounting automation and more, Ramp's all-in-one solution is designed to save businesses time and money, and free finance teams to do the best work of their lives. Our mission is to help build healthier businesses, and it’s working: over 25,000 businesses on Ramp save an average 5% and close their books 8x faster. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables tens of billions of dollars in purchases each year. To learn more, visit ramp.com.
Contact info
28 West 23rd Street Floor 2, 10010, New York, United States
- hello@ramp.com
- ramp.com
Hasn’t replied to negative reviews
People also looked at
RAMP-No longer recommed without caveats
I'm a businessman and have used and recommended ramp card for several years. My opinion is changing. They have invested heavily in technology and automation. However that asset slaps back;what is gained they lack on the humanity side. You can expect a level of business understanding that will be very shallow as well as no empathy and random changes to your purchasing power that could be detrimental to your business. I would consider them as an option but definitely have other things in place because they may surprise you with difficulty when you least expect it. Consider an AXP or Discover as a companion as you will need it at times of disappointment.
This is an unusual company
This is an unusual company. While they may have great products, their screening and onboarding is a mess. I have multiple companies of various sizes and their intake form asks for a "connection to our financial system" long before I have a conversation about the service/ pricing/ etc. Not sure what their target market is but apparently an older businessperson/ entrepreneur isn't it. Oh, and I have been prospected multiple times after being "turned down" by their auto-responder email on one of my businesses. They keep asking if I'll fill out their calendar for a 15 minute meet and greet. Why the barrier in one case and the open arms in the other? Plain and simple, in a land of AI and automations, you have some work to do. A mult-billion dollar valuation, yeah, right. Final note: they stood me up for the video call.
Ramp makes business expenses easy
Ramp makes business expenses easy. With texting notifications for purchasing, submit reciepts with a text pic, mark the designated accounts for expeses, and a confirmation of completed transactions.
Ramp has made our company spending a breeze. Each department has thier own card to manage spending and budget limits.
We should have switched to RAMP sooner.
6 month user
Don't believe the marketing.....
They lie to you about features in order to get you to sign up. Once you're in, the service is terrible and the functionality is far worse than the sales pitch. They are a decade behind Bill.com (Divvy). Absolute piece of trash Company. I gave up on RAMP after 6 months. I truly wanted it to work well.
Ramp has the absolute worst customer…
Ramp has the absolute worst customer service. There is no number, just a general email that takes days to get a response.
We have used Ramp for more than a year
We have used Ramp for more than a year, and it has revolutionized our processes, saving us time and money.
Best decision for our company!
Moving to Ramp was one of the best things that ever happened at my company. It has saved every single person on our team so much time, and saved our finance team as well. Having tried competitor solutions like Brex and one other one that was so traumatic I have forgotten the name, I am just so impressed with Ramp.
Too many spam emails after i canceled…
Too many spam emails after i canceled my subscription and emailed their support.
DO NOT MAKE THE MISTAKE OF USING THIS…
DO NOT MAKE THE MISTAKE OF USING THIS COMPANY FOR YOUR BUSINESS!!
This company is the worse corporate card your will ever find. Their “assurance” team is nothing but a disaster. They are a liability to any company they do business with. They will do things like repeatedly change your auto pay to an account that you no longer use even after disconnecting it from the platform, shut down the card for you and all of your employees, then stall for over a week to get you wire instructions to get the card paid for. They did this to us more than 2x both times we were borderline in a panic wondering if this is going to hurt the companies credit, why they wouldn’t give us proper instruction (our wire was returned once), and what was going on.
Both times we eventually got it paid but once it drug on 2.5 weeks. They are a liability and their rapid growth has turned their entire operation into a disaster. They were once an amazing small business tool that has turned into a disaster bound to mess up the financial history of a company due to their own unorganization. As much as I hope the best for every business I genuinely urge you to stay away from this company for now for your own protection.
Love the flexibility
The concept works well for our business. Keeps us from micromanaging while also having clear oversight. There are a lot of flexible options when it comes to controlling and documenting spend. Interfacing with Quickbooks is incredibly easy. This platform has saved immeasurable hours of data collection and recording.
Unhelpful travel management platform
The travel management aspect of the platform is extremely glitchy and filled with bugs. At this point it's cost our company more money to pay for Ramp Plus in addition to excessive travel spend due to the glitches we've experienced. It does not feel like it's set up to support corporate travel with it's current state
The very MINIMUM
The very MINIMUM they should have done was call me. Furthermore, they should be compensating every job candidate's wasted time for their application project. It is absolutely disgusting how they get away with this dehumanizing behavior.
Effortless Spend Management with Outstanding Support
Ramp has completely streamlined our purchasing and expense management. The platform is intuitive, fast, and packed with automation that saves us hours every month — from instant card issuance to automatic receipt matching and powerful reporting. Their customer support is excellent, and the constant product improvements show they truly listen to users. Ramp makes controlling spend and staying on budget easy, without adding unnecessary complexity.
Excellent Value, Seamless Integration, and Powerful Features
We’ve been using Ramp as our spend management system and couldn’t be happier. It’s tremendous value for the cost — far exceeding our expectations. The integration with QuickBooks Online is seamless, saving us hours of manual work.
Ramp handles our spend cards effortlessly, and the bill payment features (via ACH or even US Mail) are reliable and easy to use. The platform is intuitive, well-designed, and has clearly been built with businesses in mind.
Highly recommended for any company looking to streamline expenses and payments without overpaying for software.
Ramp has saved me time, energy, money and stress
Ramp is incredibly easy to use and has streamlined systems that used to take hours of our team members' time. The app is very user friendly, forwarding email receipts is effortless and the dashboard keeps me updated quickly. By far the best feature is how quickly I can update a whole slew of invoices and have all the necessary information pulled so it can be processed and paid with just a few clicks. Ramp has saved me so much time, energy, money and stress.
Ramp is a great system!
Ramp is so easy and a great system to use. It's very user friendly, everyone on our team has no issues using it. I was excited when I joined this team and learned they used Ramp because I know it's an awesome and reliable system.
Ramp is a complete business expenses…
Ramp is a complete business expenses system, for credit card online purchases, bill payments, travel expenses, reimbursements etc. Their UI is very friendly to accounting staff and employees.
Easy reconciliation - effortless accounting!
We've been using Ramp for almost 2 years. It's so much easier to track expenses, especially since you can photograph a receipt to upload it right away. No more lost receipts, easy reconciliation and effortless accounting with a direct link into our general ledger. Love the versatility of both a physical and a virtual card with a different number on the virtual to help with security. The flexibility to issue cards to anyone on the staff and easily monitor purchases can't be beat!
We were early adopters and now we're raving fans!
We were early on Ramp and have not been disappointed. Ramp has revolutionized our Bill Pay and Credit Card processes. They are the leader in inovation and quickly add workflows and enhancements. The travel platform will be our next Ramp product.
Ramp has been a very good tool for our…
Ramp has been a very good tool for our company. The invoice tracking, card holder reminders, and integration with our operating system are all great tools.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








