I purchased a beautiful, very large oil painting and am more than impressed with how perfect Saatchi Art's service was throughout my purchase! Everything went smoothly, from payment to delivery to G... See more
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At Saatchi Art, we make it our mission to help you discover and buy from the best emerging artists around the world. Featuring the world’s largest selection of original works, our online gallery offers more than 1.4 million paintings, drawings, sculptures, and photographs by more than 90,000 emerging artists from over 110 countries.
Saatchi Art is led by a team of expert curators whose job is to help you make informed art buying decisions. Discover artworks through their weekly curated collections or take advantage of complimentary art advisory services. We pride ourselves on delivering world-class customer service to our art buyers worldwide. Our 7-day 100% money-back guarantee allows you to buy with confidence, and we handle all aspects of shipping for a completely hassle-free delivery.
Saatchi Art is committed to ensuring the 100% satisfaction of our art collectors
United States
Replied to 100% of negative reviews
Typically replies within 24 hours
Both pieces I recently purchased — Humahuaca by Bettina Costa and the bronze sculpture I’m Coming Too by Anna Andreadi — arrived this week, and I couldn’t be happier with my experience.
Everything about the process was smooth and professional. The communication around shipping and delivery was clear, accurate, and timely. Both works arrived well packaged and protected, and each piece looks exactly as described on the site (I just personally always seem to misjudge dimensions — perhaps a clearer visual scale reference would help people like me!).
What truly made the experience special, though, was the personal connection. After purchasing Humahuaca, the artist, Bettina, reached out directly to thank me and share the certificate of authenticity. That gesture — and the chance to write back and tell her what the piece means to me — made the entire experience deeply personal and memorable. For collectors like me who purchase art because of emotional connection rather than to simply fill space, that direct communication means everything.
The painting itself felt meant to be: it arrived on my 32nd birthday and mirrored a recurring dream I’ve had for years — a moment of synchronicity that made it all the more meaningful. Bettina’s message and kindness added a human layer that transformed the transaction into a relationship with the art and the artist.
I would have loved to have the same opportunity with I’m Coming Too by Anna Andreadi — a stunning sculpture of a girl holding strings that turn into butterflies. The title alone resonated with a family phrase we use constantly (“Jessie coming too!”), and I love its message about timing, growth, and carrying your inner child forward. A short personal note from the artist, even just a simple handwritten card saying something like, “Hi Jess — I hope this piece brings you joy. Thank you for supporting my work!” would make a meaningful impact. Those small touches make an emotional difference to collectors and art lovers alike.
As someone who works in loyalty strategy professionally, I can’t help but see an exciting opportunity for Saatchi Art to create a loyalty or engagement program for repeat buyers and collectors. This could include elements like:
Points or tiers that reward purchases or engagement.
Surprise-and-delight touches such as personal notes or small artist prints.
Invitations to local art events or virtual studio talks based on buyer location.
Recognition for collectors who support emerging artists.
These gestures would help foster ongoing relationships between Saatchi Art, the artists, and buyers like me who view collecting as something personal and meaningful.
Overall, I’m incredibly impressed by the quality of the artwork, the thoughtful packaging, and the ease of the entire process. But what made it truly exceptional was the connection — the feeling that the art, the artist, and I were all part of the same story.
Reply from Saatchi Art
This was an easy website to navigate. The only thing I didn't like is that I did not clearly get offered art framing in the process or it was not readily apparent on how to get that done before my art piece arrived. Otherwise I would have given this site a higher rating.
Reply from Saatchi Art
Excellent international art house broker for emerging artists, good communication with artists and saatchi staff on delivery etc. Super pleased and highly recommend!
Reply from Saatchi Art
Had a great experience. They were very communicative and responsive to all my questions. I would highly recommend using them in the future.
Reply from Saatchi Art
Reply from Saatchi Art
This is our third time purchasing art from Saatchi and the experience remains excellent. From regular updates on order delivery, timely delivery, no matter where you order from around the world, and quality of artwork, we are simply delighted.
Reply from Saatchi Art
First of all the art itself is just wonderful. I love this artist and I hope to be able to purchase more of her work. The piece was so well wrapped it took me forever to unwrap it. Coming from so many miles away (France) I was concerned if it would be ok. However, there was no need for concern. I really like the idea of being able to purchase art from artists in France or other countries in Europe.
Reply from Saatchi Art
Overall, excellent experience. The art is beautiful and the service was fantastic.
Reply from Saatchi Art
Reply from Saatchi Art
Reply from Saatchi Art
This process is seamless; you find the art you like, buy it and it arrives in a timely manner correctly packaged. This is my second time completing a transaction with Saatchi Art and both times were great.
Reply from Saatchi Art
I purchased a beautiful, very large oil painting and am more than impressed with how perfect Saatchi Art's service was throughout my purchase! Everything went smoothly, from payment to delivery to Germany, and I am so happy with my purchase because I felt well taken care of by Saatchi Art every step of the way. A big thank you to the entire team who handled my purchase. You are the best! With warm regards from afar, Martina Marita
Reply from Saatchi Art
I have bought e paintings from them, and all have been what I expected. Prices tend to match both size and quality. Delivery is good, ones from off shore do take longer to arrive.
Reply from Saatchi Art
My painting was damaged in transport. I immediately sent a message and pictures to customer support but it has been 3 days without a response. Very disappointing.
Reply from Saatchi Art
H! My experience was great u t I received the cost for shipping the painting I purchased. Had I known the cost of shipping was going to be $1700 t I may not have bid on the item. I feel, there should be more upfront disclosure on shipping costs. Other than that my experience was good.
Reply from Saatchi Art
Great selection of artists from all over the world. I have been saving my favorites, using the feature to show how paintings might look in my space and finally made a purchase. The art was beautiful, packaged carefully and arrived quicker than I would have expected (from Spain to US). Getting it framed now and will definitely feel confident purchasing from Saatchi in the future.
Reply from Saatchi Art
Bought a wonderful painting from a Danish artist on Saatchi. Process was smooth and really happy with the piece.
Reply from Saatchi Art
I was a little hesitant to buy art online but it was easy, honest and the customer service was 100%. No regrets whatsoever.
Reply from Saatchi Art
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