Was a little delay with the post office…
Was a little delay with the post office but support updated me every step of the way!
September 9, 2025
Unprompted review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Company details
Written by the company
SellMyCellPhone is the smart, straightforward way to sell your old phone and get paid fast. Unlike other platforms, we skip the comparisons and buy your device directly, making the process quick and hassle-free. Here’s how it works: - Get a Quote Instantly: Share a few details about your phone, and we’ll give you an offer right away. - Free Shipping: We provide a prepaid shipping label to make sending your device easy. - Fast Payment: Once we receive your phone, you’ll get paid promptly via PayPal, bank transfer, or check. - Eco-Friendly Options: Damaged or outdated devices? No problem—we recycle responsibly. Whether you’re upgrading or decluttering, SellMyCellPhone makes selling your phone simple, fast, and stress-free.
Contact info
275 Webster Ave, 11230, Brooklyn, United States
- +1 929-969-6965
- Support@sellmycellphone.com
- sellmycellphone.com
4.2
Great
17 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
Advertisement
They were fast and accurate
They were fast and accurate. Great support will be using again!
October 10, 2025
Unprompted review
They kept me updated every step of the…
They kept me updated every step of the way, so I never had to worry. I received my payment within four days.
September 20, 2025
Unprompted review
The entire process was straightforward…
The entire process was straightforward and stress free. Communication was fast and I never had to worry about a thing.
September 11, 2025
Unprompted review
My experience with Sellmycellphone was…
I didn't have a printer at a home but The USPQ OR code feature really helped-the post office printed the label for me. It made the whole process much easier.
September 4, 2025
Unprompted review
Advertisement
Verified
I received and hassle-free experience
I received and hassle-free experience. I received the exact amount quoted, and everything went perfectly.
September 10, 2025
Fast and great experience.
Fast and great experience.
Great customer service!
September 11, 2025
Unprompted review
I sold them 3 phones and they paid me…
I sold them 3 phones and they paid me more than I expected
You are the best
I highly recommend them to everyone
The customer service they have is so wonderful, the response time is very very fast
September 3, 2025
Unprompted review
Advertisement
Sold 5 phones and was apple paid within…
Sold 5 phones and was apple paid within 5 day
They are amazing incredible the best
Will definitely use them again!
Thank you so much
September 25, 2025
Unprompted review
Seamless process
Company had a great price I shipped my old phone out, payment came quick and the process was seamless.
August 26, 2025
Unprompted review
Offer Was Reduced Without Reason
The initial quote looked good, but after they inspected my phone, the payout was much less. No clear explanation was given, and it felt unfair.
August 12, 2025
Unprompted review
Reply from Sellmycellphone
We believe this review is not genuine. The individual behind it previously contacted us attempting to sell fake reviews. When we declined, they posted this misleading comment. We have already reported this to Trustpilot, and the review is in the process of being removed. Our team takes customer service seriously and we have records of timely responses to our actual customers. We remain committed to providing transparent and reliable support.
Advertisement
Price Dropped After Sending My Phone
I chose SellMyCellPhone because they advertised payment within 24 hours, but mine took 4 days. The price they offered was fair, but I wish they stuck to the payout time they promised. Communication could have been better during the delay.
August 9, 2025
Unprompted review
Reply from Sellmycellphone
We only operate in the United States and do not conduct business in Great Britain. This review does not reflect a genuine customer experience with our company. We have reported it to Trustpilot for removal. Our actual U.S. customers consistently receive payment within the promised timeframe, and we remain committed to fast and transparent service.
The Process was simple and quick
Finally, A Company That Delivers on It's Promise
After using few other buyback services, i finally found one that keeps it's words, sellmycellphone. They paid what they exactly quoted, with no last minute price drop.
The Process was simple and quick i got payment with in 24 hours that amazed me.
June 12, 2025
Unprompted review
Reply from Sellmycellphone
We are so glad you found us and had such a smooth experience. Paying the exact quoted price with no surprises is something we take pride in, and it is wonderful to hear you received your payment within 24 hours. Thank you for trusting SellMyCellPhone and for sharing your experience.
This company is a lying and scam company! Do not use! They stole two of my Apple Watches!
After a little hiccup in my process order the owner himself reached out to me personally and fixed the issue! The owner is a great guy, and I will for sure use this company for all my electronics sales.
March 6, 2025
Unprompted review
Reply from Sellmycellphone
We truly appreciate your patience and understanding. It is great to hear the issue was resolved quickly and that you felt personally taken care of. Your trust means a lot to us and we look forward to helping with all your future electronics sales.
Verified
Reply from Sellmycellphone
We love hearing that you had a great experience. Thank you for choosing SellMyCellPhone.
Advertisement
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.