Trading 212 Reviews 73,108

TrustScore 4.5 out of 5

4.6

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Consumers appreciate the platform for its user-friendliness, especially the app, which is considered easy to navigate for trading and investment purposes. People highlight the low fees and the value for money, making it a great option for both new and experienced investors. The ability to easily transfer funds and the interest rates offered are also frequently praised. Consumers find the platform innovative and transparent, with many useful features. The customer service is generally seen as responsive and helpful. The wide choice of stocks and the speed of transactions are also appreciated. Overall, reviewers consider the company a great tool for managing finances and building wealth.

Based on these reviews

Rated 5 out of 5 stars
Invited

It’s a great platform to start trading on - Plus the interest on cash is fantastic. The additional spending pot with Mastercard and easy to use app makes it a no brainer for actively taking control... See more

Rated 5 out of 5 stars

Very good, responsive and helpful. Always. Willing to lition.And understand customer and deeply appreciate. Support and answer any queries srraight away. I want to close my account because I am short... See more

Rated 5 out of 5 stars

Although their customer services / help desk do not give out a contact telephone number, I found that by emailing their 'info' address gave me a pretty instant answer to my query. The information was... See more

Rated 5 out of 5 stars
Invited

I'm a complete new kid on the investing block and have found Trading 212 to be so user friendly. I'm spending time learning over investing until I feel confident enough to commit. I have made my first... See more

Rated 4 out of 5 stars
Invited

Easy to use. Good detail. Pie for investing needs some learning curve. Stock screener feature could be better if we can customize parameters like percentage increase, relative volume, float, which wou... See more

Company replied

Rated 4 out of 5 stars
Invited

Great platform, no escaping the fees from specific stock exchanges but no commission goes someways. One issue that has cost a start. They disabled my ability to trade because I was buying and se... See more

Company replied

Rated 3 out of 5 stars
Invited

Positives Low Brokerage Easy to place order. Negatives. No option to see the performance by stock. When a stock is selected for details there is no option to see realised profit/loss and Unrea... See more

Company replied

Rated 4 out of 5 stars
Invited

Easy to trade, pies have made my trading more enjoyable and encourages diversity which I believe is a positive outcome to my longer term investments. The downside is ‘the bot’ contact which does not... See more

Company replied

Rated 5 out of 5 stars
Invited

I'm happy with trading212 in general. Use as starter investment tool. Also use the debit card for daily spending, which have fun payback. Only thing is that it takes days before you get your money t... See more

Rated 5 out of 5 stars
Invited

Really enjoyed the layout overall, the low fees are amazong too. Could add the option to "add a friend" so we could keep up with our friends investments, and maybe do little investing tournaments etc... See more

Rated 5 out of 5 stars

Problem experienced where I could not access my account. Despite only being able to access help online it was dealt with swiftly, involved a couple of forward and back emails all in the same, or even... See more

Rated 4 out of 5 stars
Invited

Regular notifications of movements, interest. But don't find transactions screen very user friendly. To mirror banking apps there is normally a dedicated transaction tab showing balance after each tra... See more

Company replied

Rated 5 out of 5 stars

If you are a retail investor this is the app for you ! First of all the interface is so easy and so smooth ! No lugging like in IBKR . and it has so much cool features 1.credit card with ca... See more

Rated 5 out of 5 stars
Invited

I started to use Trading 212 for the higher interest on the saving ISA account,but then started to use it for stocks and shares as well.It is easy to use and low cost option,as long as you know what a... See more

Rated 5 out of 5 stars
Invited

App is very easy to use. T212 has the lowest fees around for investing and I managed to make a significant amount through dedicated and regular investments. Stocks and shares ISA in particular is g... See more

Rated 5 out of 5 stars
Invited

Easy to use platform to keep an eye on mine and my wife’s investments. Got a good interest rate on our years cash isa allowance and simple to transfer money invested in other company’s to Trading 212... See more

Rated 5 out of 5 stars
Invited

I’d rate Trading 212 5* and Halifax only 3* by comparison. Cash transfers immediate with 212 whilst it’s 2-3 days with Halifax, and no £36 pa admin fee. Hargreaves Lansdown take up to a month to get y... See more

Company replied

Rated 4 out of 5 stars
Invited

Clear application with many supporting functions, large selection of titles. I take one star for missing some functions and titles that I would like to trade with. But overall I recommend it, in my op... See more

Company replied

Rated 5 out of 5 stars
Invited

Just did a trade with Shareview as had paper cerificates. The difference like watching an Oled TV as opposed to a black and white. Trading 212, what a breath of fresh air and making wealth building f... See more

Rated 5 out of 5 stars

Wide choice of stock in terms of instruments and sectors. Satisfactory execution time for the trades, no charges for the individual trades. Prices comparable to the market Willingness to add new in... See more

Rated 5 out of 5 stars

I raised a query, nothing their side, a request from me. They responded straight away and advised would be passed on and it was, they understood and dealt with it and gave me a date it would come into... See more

Company replied

Rated 4 out of 5 stars
Invited

Looking to make the most of our savings, 212 offered the best solution! We were able to step through the process smoothly and are now seeing the interest rolling in. Thank you 212 and really recomme... See more

Company replied

Rated 3 out of 5 stars

No major issues and so far good wrt. execution speed and app quality but for some reason withdrawals take up to 3 days without good reasoning and that’s just shady and intransparent.

Company replied

Rated 5 out of 5 stars
Invited

The app is really easy to use. It details exactly how much your investment is earning. It’s straightforward to add additional funds. The rate of growth is excellent.

Company replied

Rated 5 out of 5 stars
Invited

Transparent, easy to use, great cost and innovative. It has many great features like pies and community section, while being low cost compared to other platforms.

Company replied

Rated 3 out of 5 stars
Invited

I think the graphic is basic and could be better and clearer. Update as requested. I feel the grapgh showing the increase in funds could be more tailored. On mine it has a flat line for over 2 y... See more

Company replied

Rated 5 out of 5 stars
Invited

You don't rip your customers off. You are fair, transparent and execute deals quickly. You also supply lots of information to assist the user.

Company replied

Rated 5 out of 5 stars
Invited

I don't know a lot about investing but the whole process of downloading the app and then making your first investment is pretty straightforward. The app gives good information to allow you to make dec... See more

Rated 5 out of 5 stars
Invited

Easy app to follow. I’ve noticed that I can’t transfer money out when I’m on holiday abroad so I loose a little interest plus I have to transfer spending money out before I go. Otherwise I love this a... See more

Rated 4 out of 5 stars
Invited

Sometimes the app Is lagging and freezing and needs to be reset. Additionally, the stock info seems to be a bit late than the informations on Trading view, Google Finance and Yahoo.

Company replied

Rated 3 out of 5 stars
Invited

I like that you can buy both ETF and individual stocks. Have to be aware of volumes as you aren't shown the spread between buy/sell since for low volume ETFs this can mean the price is different to... See more

Company replied

Rated 5 out of 5 stars

Rapid response. Clear instructions as to overcome the problem that I encountered. First class customer service from Trading 212....as always. Thank you all.....

Rated 5 out of 5 stars
Invited

I have had nothing but good experiences using 212 over the last two years. I've successfully and very easily withdrawn funds, the interest rates a favourable, and in general it's become a key aspect o... See more

Rated 4 out of 5 stars
Invited

Navigating the app and understanding what's what in different parts is hard work. Certainly not easy to work out what to do. Makes me shy of adventure in case I do the wrong thing.

Company replied

Rated 5 out of 5 stars
Invited

It’s great that you can easily check in real time and see what’s going on with your money… the return is much better than premium bonds

Company replied

Rated 5 out of 5 stars
Invited

Once you get familiar with the app, layout etc t212 app becomes easier to navigate and use for trading, investment purposes. The AI tool is useful too and gives a balanced summary and the practi... See more

Rated 4 out of 5 stars
Invited

Convenient, easy to use and very user friendly for people who is not familiar with investment. So far the tradings 212 apps is one of the most user friendly app l have ever used.

Company replied

Rated 5 out of 5 stars
Invited

We easy to use and lowest fees and almost 0 charges. 100% profitable if you have some basic knowledge about trading and stock market.

Company replied

Rated 4 out of 5 stars
Invited

I think trading 212 makes stock exchange easy . I like the addition of news which helps me sometimes dictate my decisions

Company replied

Rated 5 out of 5 stars
Invited

Absolutely love the app, I’ve never found trading so easy! It’s all broken down into easy to understand sections

Rated 5 out of 5 stars
Invited

Fast response, interactive ecosystem, easy to learn and use friendly. Great for new investors who want to out their money to work

Rated 5 out of 5 stars
Invited

i’ve never had any kind of issue with T212. intuitive UI, reliable and not too bad to look at. would recommend to absolutely anyone

Company replied

Rated 5 out of 5 stars
Invited

Great little app, had no problems. When you look at what is available it's really interesting. Love the t212 card. Great way to invest spare change for someone like me who can't afford a big amount.... See more

Rated 5 out of 5 stars
Invited

Trading 212 is a great option to begin your investing habits. I've been using 212 for the past 5 years and I've no complaints.

Rated 5 out of 5 stars
Invited

Easy to use app. Good to start investing journey as commissions free Supports for etfs

Rated 5 out of 5 stars
Invited

Great App which is so easy to use.Very fast deposits and withdrawals overall excellent 👍

Rated 5 out of 5 stars
Invited

Easy to use app. Fast transaction time when paying in or out. Great investment platform

Company replied

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Company details

  1. Stock Broker
  2. Investment Service
  3. Non-Bank Financial Service

About Trading 212

Written by the company

Trading 212 was founded in 2004 with one simple idea - to make the financial markets accessible to everyone. We reinvent how trading and investing work by creating exceptional products people love. Trading 212 is built with passion by highly driven people who strive for excellence and value freedom.

Over the past few years, our client base has grown to over 5 million lifetime funded accounts globally, and client assets have grown to over £25 billion, including holdings of all clients globally. We're democratising the financial markets with free, smart, and easy-to-use apps, enabling anyone to trade Stocks, ETFs, and more...

  • Commission-free investing for everyone.* Buy stocks instantly, select how much to invest and get your shares within seconds.
  • 24/5 trading with fractional shares on your favourite US stocks - only on Trading 212.
  • Automate your investing with Pies - build your own or choose from ready‑made portfolios.**
  • One account, 13 currencies. Avoid FX fees by investing in your local currency.
  • The 212 Card: 1% cashback, no FX fees, true interbank rate.***
  • Earn interest on uninvested cash - paid daily, no limits, withdraw anytime.****
  • Free portfolio transfers - paperless, automatic and easy.
  • 24/7 support whenever you need help.


* Other fees may apply

** Execution only service. Not investment advice or portfolio management.

*** 212 Card available with an Invest account. ATM withdrawals are free up to £400/€400 per month, 1% ATM fee applies thereafter. Get up to £15/€15 cashback every month. Other fees may apply.

**** If you enable interest, we will hold your cash in qualifying money market funds and banks. Otherwise, we will hold it only in banks. Interest applies on cash in an investment account. Terms apply.

Want to read more?

Available features may differ for Trading 212 AU. Refer to the AU terms for more information.

When investing, your capital is at risk and you may get back less than invested. Past performance doesn’t guarantee future results.

Build wealth every day

Written by the company

Our mission is to enable everyone to build wealth. We reinvent how trading and investing work by creating exceptional products people love.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

73K reviews

5-star
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1-star

Replied to 99% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Invited

So easy to set up

So easy to set up. Wish I'd done it sooner. Daily notifications.

November 22, 2025
Trading 212 logo

Reply from Trading 212

Thank you for the positive review, Lesley!

We're happy you find the app easy to set up and enjoy the daily notifications.

Rated 5 out of 5 stars
Invited

Making money

Good honest advice easy to understand web site

December 10, 2025
Trading 212 logo

Reply from Trading 212

We appreciate your feedback.

It’s great to hear that the guidance and site clarity are hitting the mark for you. 💙

Rated 4 out of 5 stars
Invited

Good experience

Good experience

December 10, 2025
Trading 212 logo

Reply from Trading 212

We're happy to hear about your experience!

If there's anything we can improve to earn a 5-star rating, please update your review and let us know.

Rated 3 out of 5 stars
Invited

Trying to open a trading account and…

Trying to open a trading account and keep on going round in circles

December 10, 2025
Trading 212 logo

Reply from Trading 212

We're sorry to hear about your experience.

We haven't received similar reports and would like to investigate what's causing the trouble on your end. Please contact us at info@trading212.com with your device/OS, app version (or web), and a short screen recording or screenshots of the loop. We'll look into it right away and assist you in completing the account setup.

Rated 5 out of 5 stars
Invited

Ease of use.

December 10, 2025
Trading 212 logo

Reply from Trading 212

Thank you for sharing your feedback!

We're pleased to see you find the app easy to use. 🙌

Rated 5 out of 5 stars
Invited

Trading 212 is so easy to use

Trading 212 is so easy to use. Your money at your fingertips whilst earning interest.

December 10, 2025
Trading 212 logo

Reply from Trading 212

Thank you for the positive review!

We're happy you find the app easy to use.

Rated 5 out of 5 stars
Invited

Love it

Love it
Xxxcc

December 10, 2025
Trading 212 logo

Reply from Trading 212

Thank you for leaving a review!

We're glad you're satisfied with the app. 😊

Rated 5 out of 5 stars
Invited

Great App.So easy to use

212 App is the best so easy to use and very Fast for Transactions

December 10, 2025
Trading 212 logo

Reply from Trading 212

Thank you for the positive review!

We’re happy you find the app easy to use and enjoy the speed of the transactions.

Rated 1 out of 5 stars

Support is giving you more problems instead of solving yours

Their verification doesn't work most of the times. So you have to go through arrogant support.

Support is giving you more problems instead of solving yours. Asking for documents that were submitted at registration. Unrelated to problem I contacted them about. They don't answer your questions, just keep repeating that "you need to cooperate".

On top of that. Now they are requiring to go through video face verification on browser client after you've entered password and PIN. It says "to make sure you're human":D:D. It was a robot who entered my password and pin I guess.

Didn't occur to them that lots of desktops don't even have cameras I suppose.

December 5, 2025
Unprompted review
Trading 212 logo

Reply from Trading 212

We understand your frustration, but as a regulated investment broker, security is our top priority. The motion selfie is an additional verification step designed to prevent unauthorised access to your account.

In some cases, identity checks may also be required when performing certain actions, even after you’ve logged in. This helps ensure that our clients remain fully in control of their accounts at all times.

We’re also sorry to hear that you’re disappointed with our customer service. Our goal is to provide timely and professional support to all of our clients, and that’s certainly not the impression we want to leave you with.

Since we understand your frustration, we’d like to review your case and ensure that all of your concerns are addressed. Please share your case details by updating your review. We’ll be happy to make things right.

Rated 5 out of 5 stars
Invited

Easy account set up

Easy account set up, notifications everyday about interest earned.

December 10, 2025
Trading 212 logo

Reply from Trading 212

Thank you for leaving a review.

We’re glad the setup was simple, and the daily interest updates are useful. 🙏

Rated 4 out of 5 stars
Invited

Balance and interest info very clear

The information regarding balance and interest due is very clear. However trying to find where to log off isn’t.

December 10, 2025
Trading 212 logo

Reply from Trading 212

Thanks for the feedback!

We're glad the balance and interest info is clear. To log out, tap Menu, then use the button to the right of your email at the top to sign out.

Rated 5 out of 5 stars
Invited

Communication is excellent

The updates and communication is so important

December 10, 2025
Trading 212 logo

Reply from Trading 212

Thanks for leaving us a review!

We're glad you're satisfied with our app and the regular updates.

Rated 1 out of 5 stars

Do not know where to start.

Do not know where to start.

I sent money to the broker without my unique code. My mistake. They tried sending it back to my bank without my name. Their mistake. From there, things went downhill and exposed a complete lack of care and competence.

When I asked why the money had not arrived, they insisted it was with my bank but could not be linked to my account. They blamed my bank and refused further support. So I followed up. My bank confirmed the money was never there, as it was still with 212’s intermediary bank (JPM). They did not believe me. I had to request several documents to prove it, which already raises questions about 212’s internal controls. Only after that did they accept the error was on their side.

Since then, it has been almost 60 days. Every day I receive the same generic apology, full of emojis and empty phrases. A normal refund takes three days. This has taken sixty.

The support team clearly does not care. It is not their money, so they stick to copy-paste replies instead of actually resolving the issue.

Hopefully management sees this and replaces the entire support function with AI.

October 10, 2025
Unprompted review
Trading 212 logo

Reply from Trading 212

We’re truly sorry to hear about your disappointment - this is far from the experience we aim to provide.

We have thoroughly reviewed your case. The deposit in question was returned to its originating source, and we even provided proof of payment from our side confirming that.

Additionally, we want to clarify that the funds were received from a global money account held by Revolut rather than from your personal bank account. Such discrepancies should be addressed directly with them, as they will be best positioned to clarify the matter. The deposit arrived with only your name in the payment reference, without the required account ID or address information. This prevented us from identifying your Trading 212 account and allocating the funds accordingly.

Because of this, and due to regulatory obligations regarding unallocated client funds, our only available action was to return the funds to the original source. JPMorgan has informed us that the beneficiary bank (Revolut) requested additional information about the end beneficiary. We provided all requested details on 12 November. Since then, we haven’t received any further updates, so we followed up again for the current status.

At this time, there is no update on the recall request. However, rest assured that your case remains a priority, and we will continue to actively chase it until a resolution is reached. We’ll share any news with you immediately via the active conversation. We’ll also be reviewing the communications you had with our team to identify any areas where we can improve and prevent similar frustration in the future.

Rated 5 out of 5 stars
Invited

Brilliant app

Brilliant app, easy to use

December 10, 2025
Trading 212 logo

Reply from Trading 212

Thanks for sharing your thoughts, Kelly!

We're happy to hear that you like the app and find it easy to use.

Rated 5 out of 5 stars
Invited

Straightforward to open account and…

Straightforward to open account and easy to manage and view your funds and interest

November 3, 2025
Trading 212 logo

Reply from Trading 212

Thank you for your input.

We’re happy managing your account, and tracking interest feels simple. 🙌

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