It’s a great platform to start trading on - Plus the interest on cash is fantastic. The additional spending pot with Mastercard and easy to use app makes it a no brainer for actively taking control... See more
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Review summary
Based on reviews, created with AI
Based on these reviews
Company details
About Trading 212
Written by the company
Over the past few years, our client base has grown to over 5 million lifetime funded accounts globally, and client assets have grown to over £25 billion, including holdings of all clients globally. We're democratising the financial markets with free, smart, and easy-to-use apps, enabling anyone to trade Stocks, ETFs, and more...
- Commission-free investing for everyone.* Buy stocks instantly, select how much to invest and get your shares within seconds.
- 24/5 trading with fractional shares on your favourite US stocks - only on Trading 212.
- Automate your investing with Pies - build your own or choose from ready‑made portfolios.**
- One account, 13 currencies. Avoid FX fees by investing in your local currency.
- The 212 Card: 1% cashback, no FX fees, true interbank rate.***
- Earn interest on uninvested cash - paid daily, no limits, withdraw anytime.****
- Free portfolio transfers - paperless, automatic and easy.
- 24/7 support whenever you need help.
* Other fees may apply
** Execution only service. Not investment advice or portfolio management.
*** 212 Card available with an Invest account. ATM withdrawals are free up to £400/€400 per month, 1% ATM fee applies thereafter. Get up to £15/€15 cashback every month. Other fees may apply.
**** If you enable interest, we will hold your cash in qualifying money market funds and banks. Otherwise, we will hold it only in banks. Interest applies on cash in an investment account. Terms apply.
Want to read more?
- 🔍 Help Centre
- 📚 Learn page
- 💬 Community
Available features may differ for Trading 212 AU. Refer to the AU terms for more information.
When investing, your capital is at risk and you may get back less than invested. Past performance doesn’t guarantee future results.
Build wealth every day
Written by the company
- Our mission is to enable everyone to build wealth. We reinvent how trading and investing work by creating exceptional products people love.
Contact info
Aldermary House, 10-15 Queen Street, EC4N 1TX, London, United Kingdom
- info@trading212.com
- trading212.com
Replied to 99% of negative reviews
Typically replies within 24 hours
May use AI-assist with repliesRead more

Reply from Trading 212
Great platform.

Reply from Trading 212
Trying to open a trading account and…
Trying to open a trading account and keep on going round in circles

Reply from Trading 212
Very intuitive interface
Very intuitive interface, helpful documentation and large community

Reply from Trading 212
Very informative app with easy steps to…
Very informative app with easy steps to saving how you want to.

Reply from Trading 212
Trading 212 is so easy to use
Trading 212 is so easy to use. Your money at your fingertips whilst earning interest.

Reply from Trading 212
Great App.So easy to use
212 App is the best so easy to use and very Fast for Transactions

Reply from Trading 212
Support is giving you more problems instead of solving yours
Their verification doesn't work most of the times. So you have to go through arrogant support.
Support is giving you more problems instead of solving yours. Asking for documents that were submitted at registration. Unrelated to problem I contacted them about. They don't answer your questions, just keep repeating that "you need to cooperate".
On top of that. Now they are requiring to go through video face verification on browser client after you've entered password and PIN. It says "to make sure you're human":D:D. It was a robot who entered my password and pin I guess.
Didn't occur to them that lots of desktops don't even have cameras I suppose.

Reply from Trading 212
Easy account set up
Easy account set up, notifications everyday about interest earned.

Reply from Trading 212
Balance and interest info very clear
The information regarding balance and interest due is very clear. However trying to find where to log off isn’t.

Reply from Trading 212

Reply from Trading 212
Do not know where to start.
Do not know where to start.
I sent money to the broker without my unique code. My mistake. They tried sending it back to my bank without my name. Their mistake. From there, things went downhill and exposed a complete lack of care and competence.
When I asked why the money had not arrived, they insisted it was with my bank but could not be linked to my account. They blamed my bank and refused further support. So I followed up. My bank confirmed the money was never there, as it was still with 212’s intermediary bank (JPM). They did not believe me. I had to request several documents to prove it, which already raises questions about 212’s internal controls. Only after that did they accept the error was on their side.
Since then, it has been almost 60 days. Every day I receive the same generic apology, full of emojis and empty phrases. A normal refund takes three days. This has taken sixty.
The support team clearly does not care. It is not their money, so they stick to copy-paste replies instead of actually resolving the issue.
Hopefully management sees this and replaces the entire support function with AI.

Reply from Trading 212
Straightforward to open account and…
Straightforward to open account and easy to manage and view your funds and interest

Reply from Trading 212
Superb and the pie feature incredibly…
Superb and the pie feature incredibly useful.

Reply from Trading 212
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