Truegrounding Reviews 121

I would not even rate this company, only for having to choose one in order to write review. As per many customers I really wish I'd researched before buying. Item defective, run around customer servic... See more

I ordered a pair of grounding shoes from TrueGrounding. While the shoes fit very well, they have 5 open holes in the soles where moisture seeps through the sole from the ground. I had wet and muddy fe... See more

If I could have given 0 stars I would have. Yes I was stupid to purchase without more research, bought a grounding mat and it's meaningless, pointless, unattractive, makes no pretence at any kind of a... See more

Fraudulant company!! Website states: 90 Money Back Guarantee if unsatisfied. But when I tried to return the products they said it was unsellable and wouldn’t provide a refund. Then changed the word... See more

Offer was buy2 mats get one free. Only 2 arrived. I emailed and response was you only ordered 2!. False advertising and unhelpful customer service. Will not purchase from them again.

After 90 days of attempting to get a return authorization- and literally hundreds of requests- phone calls to the “so called business” address- which is a UPS store- we sent the blanke... See more

I placed an order with TrueGrounding in September and have never received anything. They claimed that “no one answered when the delivery arrived,” but that is completely false — I have a doorbell... See more

Absolutely terrible customer support, wouldn't even rate it one star if I could. Bought a grounding mat and they sent the wrong plug. Tried several times to explain and some of my emails bounced back... See more

They sell earthing sheets and offer a 90 day money back guarantee. They expect the product back, clean, with no signs of washing and packaged as received so it is hygienic and can be resold. When I re... See more

I bought two grounding bedsheets and a mat from this company, even though I was skeptical. I wish I had trusted my gut. Since using the products, I developed headaches, a rash, and hives. It got so... See more

I purchased the grounding sheet and only slept on it twice as both times I had a horrible sleep so I wanted to get my money back. I read the conditions for the money back guarantee so the sheet was wa... See more

I echo everything said below. Grounding sheet did absolutely nothing for me. I've emailed them several times for return instructions as they tell you to do under '90 day trial', but I've heard nothing... See more

Product didn't help me at all. Sent it to return according to their return policy. Not refunding money and not answering why as the only option is to contact is via email

Terrible company. I believed I was buying from the UK until the so-called grounding shoes took 2 weeks to arrive. When they arrived they were cheap Chinese plastic rubbish, badly fitting and didn’t co... See more

Do not use this company.... It is a scam. Three of the cables supplied with the grounding products failed the continuity test therefore making these products useless. I emailed truegrounding.co a... See more

I placed an order for a grounding mat on April 24. To date, July 5, I have not received the product or a refund, which I’ve requested multiple times. The response is always the same: “Thank... See more

Do Not Buy this product! Terrible experience. My blanket never arrived, they said to contact post office which I have but the tracking number was invalid. I emailed them more than ten times, they said... See more

Took ages to ship, and didn’t realise it was being sent from China! Can’t actually review the product as the courier company left the parcel at the wrong address and it was stolen from a neighbours po... See more

I didn't receive a cord for the pillow case. They have no contact phone number, & they stopped responding to my emails. I denied the charges with my credit card company, but TrueGrounding sent them a... See more

Truegrounding don't even deserve 1 star. Purchased a grounding mat as I foolishly believed what was on their website. Grounding mat didn't work. The website states 'money back guarantee, no questions... See more

I bought a grounding sheet hoping to improve my wellbeing. This has done absolutely nothing for me - not even improved my sleep- I therefore contacted them and asked for a refund under their guara... See more

Oh why did I not do due diligence and research this company on Trustpilot? No need to repeat all the same points as other reviewers.... I have been scammed. I see no point in continuing contact wi... See more

These are a shoddy company, do not purchase, customer service is awful I have paid for my items and they were not delivered to me, Yodel dumped them and took a photo and items were not there. True... See more

Total scam, don't waste your time & money. I purchased a pair of "grounding" shoes that I just received today. I don't see how these can be grounding in any way. What looked like metal grommets are ac... See more

Ordered 'kingsize' fitted grounding bed sheet as I have a kingsize bed at home. The sheet came and was over-sized and huge for my bed. True Grounding would not take responsibility. If it says 'kingsiz... See more

I purchase this sheet for my father but thought I’d use it first to see the results. It had no effect on me except a sensation that felt I was getting smalls bites on my legs. I decided I did not... See more

Ordered a pair of grounding sneakers that arrived damaged. Flimsy subpar material that wouldnt even last a day. I've emailed several times to start a return and they just will not respond. I'm out 60... See more

Claims to be a US company but their items ship DIRECT from China so when the sheet doesn’t work, you have to pay return shipping but they don’t bother to supply any info on how to do that. Their custo... See more

After my previous review truegrounding actually admitted non delivery, even though I had proved this weeks before. They insisted on reshipping, I request a refund as the shoes were a birt... See more

I ordered a grounding half sheet from what I thought was a UK company. It was Chinese. The product took nearly 3 weeks to arrive and does not work. It looks nothing like it does on the websit... See more

DON'T BUY THEM!! They are the cheapest chinese quality ever, poor materials, very bad finishing, and doubtable colors also. Though the customer service is kind and quick, they have a return policy... See more

From fabric to function, everything about this product feels premium, and their team provided excellent support.

HORRIBLE company! Like other reviewers here, I waited weeks because I didn't know it was being shipped from China. It was packaged in a ridiculous concoction of plastic bags and tape. It was missin... See more

The grounding sheet has a sleek, neutral design that fits perfectly with my bedding, the fabric is soft but feels durable and well-made, customer service was quick and kind when I had a question about... See more

I bought a sheet , and I tested it . The cord did not make contact with the sheet and customer service wants me to provide proof that it’s not making contact in order to send a new cord out . China co... See more

Avoid this company. Bought a grounding sheet at the start of the year. It's broken. They are being absolutely awful about a replacement or refund. After a few emails they said they'd send me a new... See more

Do Not Buy. Cheap shoes. Costly and difficult return. I brought the NuvoStep Padded Barefoot… I brought the NuvoStep Padded Barefoot Shoes based on all the positive reviews. I do not know how these... See more

This company is a scam. We were hacked on Facebook and several orders were placed under our account on our credit cards when we noticed we contacted this company ASAP and they still shipped ou... See more

PLEASE DO NOT BUY FROM THEM! I purchased grounding shoes and also bought barefoot shoes separately on Amazon from china. The grounding shoes from here were $85 AUD and the barefoot shoes are a... See more

PLEASE DON’T BUY FROM COMPANY. COMPLETE SCAM! They took a month to ship mat. I tried to cancel order they told me I couldn’t cancel cause order had not shipped yet. Yes it is a makeshift china company... See more

Warning!!! do not buy these shoes. They are the cheapest pair of shoes I’ve ever seen. They’re worth maybe a dollar or two. The company reviews are a scam. No way there’s five stars on every review. I... See more

TRUE GROUNDING CO bed sheets are a waste of money and time. We ordered two sheets and a kitchen mat from the US but the sheets themselves are made in China. Firstly, the sheets are not a full... See more

This mat is a great mix of function and style with a low-profile look that fits my workspace, it feels solid and built to last, support helped confirm I was using the right adapter and were extremely... See more

I’ve been sleeping more soundly, the sheet is super comfortable, customer support was quick to assist, and the box arrived in perfect shape.

Order sneakers for a gift that did not fit. Emailed 3x to get a return-refund but it’s been days with no reply. Looks like I’m out some money. Never again!!! UPDATE: Took a long time but finally r... See more

Absolute thievery! If only I had checked this site first before buying. Product did NOTHING! Made my sleep worse. Company refused to accept a free return. From Europe, it would c... See more