Vinted Go Reviews 35,335

My parcel was completely smashed by the courrier. Luckily, only the package of the beauty products that I ordered was damaged.

Modification du point relais sans prevenir en derniere minute, a 30 min de chez moi! Meme si le relay initial choisi est fermé, peut etre serait il judicieux de demander au client de choisir lui meme... See more

I don’t understand why there has been a change of delivery address. I used to have my purchases delivered at an automatic collection place but this time for an unknown reason I had to drive 25 minute... See more

pas de casier disponible de plus lorsque je veux dépose les casier s s ouvre automatiquement bizarre perte de temps

Horrible. Now forced to use this service. All my other options are turned off. Delivery takes 2-3 weeks instead of 5 days. There is never a locker available. The machines screen doesn't always work. T... See more

This is slowest of all shipping services available ever. Local shipments may take up to two weeks, international can easily take up 3 weeks or more. How many people are working there? 2 or 3? This is... See more

Always very slow. Got an email saying: 'We will be delivering your package today!'. Well guess what, did not happen. And more than 24 hours later, still nothing. Get your shit together. Just deliver t... See more

Vinted keeps forcing their garbage service down our throats by disabling all services except their. Lost more packages with them than I can count. I hope the EU steps in for their shady anti competiti... See more

Lockers are very easy to use. Great to be able to take out the package whenever it suits me best. It also means that the shipment costs are generally a bit lower. The downside of this shipment was t... See more

Ever since Vinted started their own Vinted-Go parcel service, the service has been terrible. Three packages were lost in a row, wrong packages were delivered with my address on them containing clothin... See more

My package was delivered to another person without showing ID or QR code. I asked customer service for help, but just kept saying my package was delivered. Yes its delivered, but to wrong person!! Its... See more

Une Honte les colis mettent plus d'un mois pour arriver , quand ils arrivent et ne sont pas volés avant .... Je met une étoile parce-que c'est ppas possible de mettre 0 ...

It keeps leaving my parcel very farther away from where I choose, I don't own a car, thank the environmentally friendly Currier, nor I have public transport season ticket. Received the info that the... See more

Vinted now owns Vinted Go, but that doesn’t mean they take any accountability. I’ve had several packages go missing with Vinted Go – sometimes marked as delivered, sometimes lost in transit – a... See more

L’article n’est pas a la description si pour m’envoyer un article de la chine crois tu pas que je sais acheté sur TEMU ou sur SHEIN

Lost over 4 out of 10 packages through their service Even though you pay for insurance, they don’t refund anything Last time I literally got the status ‘your package is considered lost’, but a... See more

Terrible customer service, my package is being held at their warehouse but apparently they “can’t do anything” to arrange something for me to have it back. PREFERABLY NOT TO USE THIS COMPANY IF YOU SE... See more

My experience with Vinted Go has been disappointing on multiple occasions. This is not just one mistake; the problems with this company are clearly structural. 1. Unreasonably long waitin... See more

Vinted Go is completely unreliable. I used it to ship a €24 cap, followed all the instructions, and deposited the parcel properly into one of their lockers no errors, no alerts. A few days la... See more

Left the parcel at the locker. Then the tracking says the driver found the locker empty. Waited to get support from either vinted (told me to reach out to vintedgo) or vintedgo (told me to reach out t... See more

I sent multiple packages via Vinted Go and the tracking hasn't updated. It's now been over three weeks, and the status still shows it's either stuck at the sorting center or “on the way”, with n... See more

Bonjour cette expérience a été pitoyable , j’ai demandé une livraison dans un casier vinted . J’ai reçu le code pour récupérer mon colis et le casier était vide . J’ai ouvert une réclamat... See more

They send the packages to whatever pick up location instead of the one selected. They don't have any solution to get the package delivered to the correct location. Worst delivery service ever.

Normally I wouldn't choose this sending service but unfortunately the seller didnt give other option and it was a good product & good price that I bought from the seller. I did 2 times vinted go but... See more

This was my first experience with an ups or vinted box, I used it to save time and guarantee delivery, after a few parcels had gone missing in the past (I’ve learnt over the past 6 years it’s common i... See more

This Sunday, I dropped off my parcel at the Vinted GO point located at Carrefour City, 110 Bis Avenue de Flandre, 75019 Paris, France. However, in the app, it still shows as "unsent." I’m concerned th... See more

Absolute garbage experience for both the customer and the seller. Points in 2 locations “near you” if you’re lucky and you have to travel kilometers for them which in the end doesn’t even feel worth i... See more

The worst delivery service possible. It's slow and the packages always arrive in a different place than then one paid for. When it was Homerr; i used home delivery once. The package was mark... See more

They are greedy, dishonest and care only about their money. I sold a dress which I don't wear anymore, the client first cancelled the order because of the too long delivery process, asked for refund,... See more

Customer service is nonexistent, only AI answers. Delays after delays with no communication. Waiting for my package for three weeks now with no updates after the package was dropped off to the package... See more

Changement de point de retrait sans informer à l'avance. Le nouveau point de retrait ne m'arrangeait pas du tout !

I sent a package on 27th of May 2025. It's been 28 business days and the package haven't arrived. Their policy says that they will issue refund for both seller and buyer after 25 days. There has b... See more

The item was not in the Vinted Go locker. When opened, it was empty. With further discussion with the helper there, many people were greeted with empty lockers today, so I would say that Vinted Go di... See more

Délai d acheminement plus long que mondial relay Horaires d ouverture des points relais plus contraignants que les lockers

le locker fonctionnait tres mal pas de lecture du flash code un ecran tactile en fin de vie

My package delivery was re-directed. This happens almost every time. As I have limited mobility, it's a problem.

They have modified adresse of delivery point was so far from my address, Totally trash

Terrible, I wait so long for my package didn’t arrive I try to call customer service, wait 20 minutes and after the women on the phone scream to me that I need to wait 25 bussines days (that I see onl... See more

Delivery is very slow. Tracking does not work. More than a week later, it still only shows the initial information. Vintedgo also charges shipping costs, but should offer free delivery due to the la... See more

3km away from my home this time. They don't care, they make no effort to deliver to the correct location. I have a second package not yet scanned delivred to the same relay, so I'll have to do anot... See more

AVOID AT ALL COSTS Product sold on VINTED, shipped with VINTED TO GO. The buyer doesn't pickup the package and it gets returned. When the return arrives at the pickup point I am on holidays and I c... See more

My Vinted order was sent from Paris (I also live in Paris). It's now two weeks later and it's been to Rouen and now it's in Lyon, and it's impossible to contact anyone, so instead I have to wait end... See more

Yet again the system doesn't work because there aren't enough lockers. Very slow and inefficient, 2 week delivery times despite being out for delivery again and again. They just drive them round and... See more

Délivred 3km from my home whereas I'm surrounded by Vinted go locker locations. Absolutely the worst.

The slowest by far, frequently delayed, with no info about what is happening or why. Parcels will be driven back and forth to delivery points without being delivered, so loads of extra carbon footprin... See more

I have sent multiple packages with Vinted Go last month and they still haven't arrived and the tracking is not getting updated. What a trash service. Multiple packages worth thousands of Euros all... See more

So you wait three weeks while your parcel is out for delivery, then not, then out for delivery, then not, etc etc before finally it's delivered 5km away in a different town. Absolutely disastrous log... See more