Spider Farmer Reviews 389

⭐⭐⭐⭐⭐

I recently purchased the Spider Farmer SF1000 LED Grow Light for my indoor garden, and it’s been an absolute game-changer! The full-spectrum lighting, powered by Samsung LM301B diodes, delivers a perfect blend of white, blue, red, and IR light, making it ideal for all growth stages—from seedlings to flowering. My plants are thriving with lush foliage and faster flowering, thanks to the 660nm red and IR light which boosts yields significantly.

The energy efficiency is remarkable, consuming only 100W while rivaling the output of a 200W HID light with much less heat. The dimming knob is a fantastic feature, allowing me to adjust light intensity to suit my plants’ needs easily. The fanless design keeps it completely silent, and the sturdy aluminum heat sink ensures cool operation without any noise.

The build quality is top-notch, with durable components and protective cable covers that give me confidence this light will last for years. Spider Farmer’s customer service is exceptional—quick, responsive, and incredibly helpful. When I had a question about optimizing light settings for my specific plants, their team responded within hours with detailed, practical advice that improved my setup. Their 5-year warranty adds even more peace of mind. Setup was a breeze, and the included hanging kit made installation simple in my 2x2 grow tent.

Spider Farmer’s customer service is truly outstanding and deserves high praise for its responsiveness and dedication. When I reached out with a question about my order & their team responded within hours, providing clear, detailed, and practical advice that significantly improved my setup. Their prompt and friendly communication made me feel valued as a customer, and their expertise gave me confidence in using their product. Whether it’s troubleshooting or offering tailored guidance, Spider Farmer’s customer service team goes above and beyond, making the entire experience seamless and stress-free.

The SF1000 has exceeded all my expectations—high yields, energy savings, and ease of use — and the customer service was top-notch.

Whether you’re a beginner or a seasoned grower, this light is a must-have. Highly recommend!

This is my first set-up and I found the shopping experience to be fantastic…within a few hours they had everything picked and ready to go…then sent an email to confirm the order and then put it went immediately…was provided with tracking and everything arrived in 5 days which is awesome considering I live in Alberta.
As I said this is my first set-up up so I did find the instructions a little vague, especially with the app.
But a few hours and I managed to figure everything out and the set-up is running perfectly! My first 4 seeds popped yesterday so I’m really looking forward to this!
Thank you Spider Farmer for excellent customer service and quality components

Very prompt when I had an issue. Quick delivery but to my neighbor. Finding specific products sometimes laborious as paging thru choices is slow. Despite this you still stand above other lighting companies. I’ll be back.

I purchased a tent fan and after several months it stopped working, they sent me a new one four days later. The rep was very nice and a pleasure to deal with. The fans work great.

Placed an order 2 weeks ago and still not sent. The so called help are useless autobot responses.
This company have been an absolute nightmare to deal with. They advertise a product "in stock" and 7 day shipping. All lies. Happy to take your money yet they have little desire to for fill or honour their word.
Such a shame as now I will have to look for a Reputable company to assist in my industrial grow needs.
They have lost a potentially very lucrative endeavour with my company.

Great customer support! Helped me get rid of a duplicate order same day.

I had a problem with my oscillating fan and the people at SF was very nice and helpful and quiet quick to respond and resolve the issue as soon as possible and I appreciate the support and thank you guys especially Ella for the great customer service.

I had ordered my 2nd grow tent kit but this one came with a bad GGS controller straight out of the box. I emailed customer support and they replied fast and after showing the product malfunction they sent me a brand new one in the mail within a few days. Very satisfied

I’ve been using the Spider Farmer SF2000 Pro EVO for a while and was very satisfied with the light performance — until I recently encountered a technical issue. The lamp started flashing occasionally and the light output had clearly dropped.

I contacted their customer service, and they responded very quickly. They guided me through the troubleshooting process, were patient and professional, and sent me a replacement power supply after confirming the issue.

The part arrived safely, I installed it myself (not without a bit of effort on my side!), and everything is working perfectly again.

Very satisfied with the support and the product.
Thanks again to the Spider Farmer team!

Excellent Products and Outstanding Customer Service!

I’ve been using products from spidefarmer.eu for a while now and I’m very impressed overall. The quality is consistently high, the performance speaks for itself, and you can tell the products are built to last.

I did experience two minor issues – one defective part and one damaged package – but this is where their customer service truly stood out: fast, friendly, and incredibly reliable. Every email I sent was answered within 24 hours, and the problems were resolved quickly and without any hassle. That’s the kind of service you rarely find these days!

All in all, I can highly recommend spidefarmer.eu – both for their excellent products and their exceptional customer support. I’ll definitely continue ordering from them!

Customer support was just great. I had some question and also some modifications which I would have liked to be applied and CS has guided me through the whole ordering process. Replies were correct and fast. Everything was shipped very fast and the quality is very good. For such price I dont think any other company can offer that quality. I am using the grow tent complete package for over 2 weeks now and it works exactly as promised! Everything also matches together perfect.

They sold me a product that does not work.

I purchased g3000 light and uv light. They are suppose to clip in but they don’t fit.

They told me to suspend a wire from the ceiling which is ridiculous.

Refuse to refund me

Spider Farmer Is my favorite company for grow equipment.Their lights provide a light spectrum that makes my medical Cannabis flourish .The service dept is friendly and fast.I would highly recommend their company and products to everyone.Thank you good people of Spider Farmer .

I had a very disappointing experience with Spider Farmer.
I placed an order (Order #218720) after paying the full amount at checkout, including shipping. Nowhere during the checkout process was it mentioned that I’d be required to pay additional shipping fees and costs afterward.
After payment, I was told I had to pay an extra $45, on top of the $100 I already paid, or provide a U.S. shipping address (which I don’t have). When I refused to pay more, they offered a refund but refused to refund to my PayPal account, even though their own website clearly states under the refund section that refunds can be sent to a PayPal account if a shipping receipt is provided.
Despite pointing this out and providing my PayPal link, they insisted they can only refund to the original payment method, ignoring their own stated policy. They have been slow, dismissive, and evasive throughout.
This company needs to be more transparent about shipping costs before checkout and should honor the refund options outlined in their policy. I will not be buying from Spider Farmer again and do not recommend them based on my experience.

Ive tried other brands, but none compare to Spiderfarmers!!! After trouble with other brands, I switch to Spider Farmer and is 100% satisfied. The Tent, light, inline fan, fans, the wifi temp controller, and For REASONABLE prices and financing... I had a small issue with a fan, with proof, they sent a new one, 100% Hassle Free. I respect any brand that Stand Behind their product.

Reported problem with SF-4000 unit that was 16 months old. After verifying my problem with a quick video I sent them $20.00 and they shipped me a complete LED driver. Installation was simple however you do need a soldering iron and extra solder.
Entire turn around was less than 2 weeks including shipping. Email communication was timely and concise.
The best service I have gotten from any China based company.

Exceptional service from Spider Farmer UK! I made multiple errors during my order—switching lights and ordering the wrong size supplemental lights—but their customer service team was outstanding.
They resolved every issue promptly, professionally, and with zero hassle. Their patience and expertise made the process seamless. Trust their process; you’re in great hands! Highly recommend!

I had a really good experience with spider farm support. My light was over two years old and was a gift from a friend. It stopped working and they were great with helping me get the parts to get it going again. They didn't even have to help me at all being the light was old and i wasn't the person who bought it. Good to see some companies treating its users so well.
Thanks so much Spider Farmer support!

Spider Farmer does not appear interested in honoring its product 5 year warranty.
My SF600 AC adapter failed.
Spider Farmer sold me a 46VDC AC adapter to replace the original 36VDC AC adapter.
It's the only AC adapter Spider Farmer has to offer.
Spider Farmer will not send me return authorization to send back the incorrect/deficient AC adapter.

In place of its 5 year warranty, Spider Farmer wants me to give them my still working SF600 LED light and buy a new one at a discounted price.

I like my SF300 and SF600 grow lights, but because of Spider Farmer's awful disregard for its own warranty and reputation, and its disrespect for its customers, I would warn off potential customers.

Got me my new driver for my SE4500 quick good customer service