I'm using Youprice- sfr network since Dec 22. I traveled several countries in the EU zone and it works well everywhere. Check yourself if SFR or Orange has a better covering in your area. The custom... See more
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I was going going to move from YouPrice to Sosh in France because im not a fan of MVNOs particularly with customer service however I had an issue with the portability code. Their service desk was quic... See more
I had 2 situations: First: I did not receive my SIM card at my home address. However, after contacting the support team, they immediately send a new delivery and I received the SIM card the next da... See more
The customer reply is soon and fast. however, it seems that their system has some problems with reading the PDF, but not a big deal. Overall fast and good experience.
Company details
About YouPrice.
Written by the company

Une équipe d'experts dédiés : YouPrice vous assure un SAV
et un suivi client réactif et
efficace.
Un service performant : YouPrice vous garantit une
prestation de qualité grâce à ses
réseaux partenaires.
Des offres personnalisables : YouPrice vous propose des
forfaits adaptés à votre
utilisation.
Contact info
189, Rue Solférino, 59000, Lille, France
- support@youprice.fr
- www.youprice.fr
Replied to 0% of negative reviews
Typically replies within 24 hours
nullissime
Assistance during SIM lock
They assist me very well while my SIM was locked. Quick response and quick delivery.
J'ai posé une question par ticket et en…
J'ai posé une question par ticket et en 15 minutes j'avais ma réponse.
Merci youprice
The first SIM card is lost
The first SIM card is lost, but YouPrice resend me a SIM card for free. Thanks so much.
Fast reply, PDF reading problem
The customer reply is soon and fast. however, it seems that their system has some problems with reading the PDF, but not a big deal. Overall fast and good experience.
Delayed eSIM Confirmation and Poor Customer Service
I subscribed to an eSIM on the 19th of Mai and still haven't received confirmation. Their responses to my emails take a week, and we cannot call them to resolve the issue promptly. They asked for additional information in different stages instead of requesting everything at once. I have now asked for my data and request to be deleted. Dont be in a rush...
Un service parfait
Un service parfait. Très patient. Il m'aide à résoudre tous les problèmes !
Contact par mail simple, et retour rapide
Retour positif et rapide à ma demande par mail d explications
Question facturation ue
Précision Question facturation (com SMS et data) en Sicile, Réponse claire et rapide.
Très bon service client.
You Price la bonne alternative
You Price apporte un bon rapport qualité prestation et le service technique est très réactif.
Très bon service
I was going going to move from YouPrice…
I was going going to move from YouPrice to Sosh in France because im not a fan of MVNOs particularly with customer service however I had an issue with the portability code. Their service desk was quick to reply and happy to generate a working code. I have since decided not to move to Sosh because my experience with this small company was so good. Im going to stay. Five stars for price, customer service and data speeds.
A very nice service client christine…
A very nice service client christine renot took me throught the steps that solved all the problems.
Vous n'arrivez_pas_à_vous_connecter
excellent service, very patient with step by step instructions. It could be better if the service client could be allowed to communicate in English.
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