Yourselfirst Reviews 16,661

TrustScore 2.5 out of 5

2.6

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Customers express significant dissatisfaction with several aspects of the service. People report issues with cancellations, highlighting difficulties in terminating their subscriptions. Many reviewers mention unexpected charges and express frustration with the payment processes. Consumers also report problems with contacting customer support, indicating difficulties in resolving their issues. Furthermore, a significant number of reviewers express concerns about refunds, suggesting that obtaining reimbursement for unwanted charges is problematic.

Based on these reviews

Rated 3 out of 5 stars

I don't think the questions accurately conclude with my own considerations. Like... I thought it was very much a physical touch person. And I still am. I didn't consider myself to be as intellectu... See more

Company replied

Rated 2 out of 5 stars

I undertook a memory assessment, and it was quite interesting. The price of the assessment was reasonable. My only criticism is that a more detailed report might have been preferable, but I can't co... See more

Company replied

Rated 2 out of 5 stars

Pricing very misleading and website impossible to navigate to cancel £1.99 trial mysteriously turns into rolling subscription £23.99 every thirty days When I did make contact with customer service... See more

Company replied

Rated 1 out of 5 stars

Absolute scam . Took a quiz for £1.99 and suddenly £23+ is taken out my bank account as I’ve inadvertently signed up to a subscription. If you go to their FB page it is nothing but similar complaints.... See more

Rated 1 out of 5 stars

This is another company who seem to intentionally mislead you about charges. I thought i was going to be charged a small amount for checking my memory, but now i find i have been paying the full subsc... See more

Rated 4 out of 5 stars

I enjoyed taking the test and got an unexpected result, higher IQ than I thought. I also enjoyed the advice given to help yourself. I just wish these companies would let the customers decide whether t... See more

Company replied

Rated 1 out of 5 stars

I unwittingly signed up to a subscription, I had no idea and they state that its clearly communicated, I had been paying £23 a month for 6 months before I realised and the actual report I brought init... See more

Company replied

Rated 4 out of 5 stars

The questions made me think about when I have had difficulty in remembering things and then it asked the same question in a another way, which noted my recall. Good feedback with encouraging insight.... See more

Company replied

Rated 1 out of 5 stars

I agreed to pay £1.99 for an initial assessment. I never actually got it and I contacted them to say that there was no way I wanted to continue a subscription. They confirmed that I would not be charg... See more

Company replied

Rated 4 out of 5 stars

Insightful and surprising. Enneagram, I’d identified myself (independent test) as a core 9. Since this first report I’ve kind of lost track of how to access more of Yourselfirst. It’s not an App so... See more

Company replied

Rated 4 out of 5 stars

I really liked the variety of potential opportunities given. The test did glitch and I couldn't read the entire prompt for three of them and there were two prompts where the answers cut off at 4 and I... See more

Company replied

Rated 4 out of 5 stars

There was a good range of cognitive exercises in the short test. Even though my report showed a good result I was expecting to see which questions I got wrong.

Company replied

Rated 4 out of 5 stars

Simple initial test and yet it’s supposed to reveal memory concerns. I do believe we may need more in depth analysis by a real neurologist.

Company replied

Rated 1 out of 5 stars

Had just one email from them confirming the £1.99 trial I had signed up for back in July. They kept quiet after that whilst they took £23.99 per month presumably hoping I wouldn't notice. Well I di... See more

Company replied

Rated 4 out of 5 stars

Interesting . Looks like I’m about where I should be. But don’t like being manipulated into buying stuff.

Company replied

Rated 1 out of 5 stars

They sell it like a psychological quiz but it’s really a subscription scam that never ends. The same fake results for everyone

Rated 1 out of 5 stars

Even after contacting them multiple times, no one replied and more payments appeared. The whole setup feels like a trap disguised as self help

Rated 1 out of 5 stars

avoid this site!! it offers nothing real just fake results and silent deductions that never stop once they start

Rated 4 out of 5 stars

When we finally got to it, the report was great but all the sales guff first was really disappointing and off putting

Company replied

Rated 1 out of 5 stars

I paid €29.99 after a supposed €2 entry and no invoice or confirmation ever came. Tried to reach support nothing but silence

Rated 4 out of 5 stars

Had problems with finding my results. Saw your "skip" buttons after looking for it. But of course you have to economize your service. thank you anyway, makes me feel safe!

Company replied

Rated 4 out of 5 stars

My memory is very poor and I will appreciate assistance and support to improve it. I found some of the questions confusing. I think I recall numerical information better these questions were enjoyab... See more

Company replied

Rated 1 out of 5 stars

Their quiz seemed fun but ended up as a hidden subscription trap, totally not what i expected

Rated 1 out of 5 stars

They offer you a "free test" to practice Insights, and then charge you to see the results. You nly know about the charge AFTER you've spent 30 mins ding the test! I didn't give them a penny, but what... See more

Rated 1 out of 5 stars

The interface looked smooth and professional, but once I paid, the content was empty and support vanished. Nothing about this feels legitimate or honest

Rated 1 out of 5 stars

sent messages to support but no one replied, still getting billed automatically every few days

Rated 4 out of 5 stars

The test was interesting - but I wasn't really interested in my autism score. I expected a test on memory. So no connection.

Company replied

Rated 1 out of 5 stars

What seemed like a simple €2 test turned into €29.99 charges every week with no confirmation or refund

Rated 1 out of 5 stars

It's all about advertising. I was expecting a schedule of my progress not just asking me to buy books

Rated 1 out of 5 stars

I expected real feedback, but it’s all auto generated text. no connection to my answers at all

Rated 1 out of 5 stars

The design looks nice but once you enter your card you can’t escape. No help, no cancellation, just silent billing

Rated 1 out of 5 stars

Another €25 gone without approval. I never agreed to repeat payments. This platform hides behind fake positivity to steal money

Rated 1 out of 5 stars

I’m writing this review to save others, it’s a scam under a fake self-help idea

Company replied

Rated 1 out of 5 stars

The results made no sense at all, like they were written by a bot trying to sound deep

Rated 1 out of 5 stars

tried changing answers - got the exact same report, pure copy paste

Rated 1 out of 5 stars

Tried the so-called free test but within days my card started getting random deductions. No warning, no receipts, just money leaving silently. The insights were copy paste nonsense that could fit anyo... See more

Rated 1 out of 5 stars

The so called analysis had no depth only generic lines that could fit anyone. And of course hidden payments behind it all

Rated 1 out of 5 stars

Reports contain nothing new, just vague compliments pretending to be deep insight. Total waste of time and money

Rated 1 out of 5 stars

The service promises growth and self-knowledge but delivers recycled fluff and hidden charges. It’s built to drain your account slowly

Rated 1 out of 5 stars

Tried the "free" quiz but charges started days later. No warning, no refund, just money gone. Results were random and useless

Rated 1 out of 5 stars

charges appeared days after i joined, no warning at all, just money disappearing every week without notice

Rated 1 out of 5 stars

I told this company to cancel my subscription with them on 29 September and received an email confirming this. Depite this they have today charged me £23.99. This is completely unacceptable

Rated 1 out of 5 stars

This review is to warn others, Yourselfirst charges for "free" tests without telling you upfront

Rated 1 out of 5 stars

Looks professional on the surface but is just a billing engine underneath Not a single useful response from them

Rated 1 out of 5 stars

i tried the test just for fun but ended up chasing refunds for weeks, nothing but frustration

We perform checks on reviews



Contact info

2.6

Poor

TrustScore 2.5 out of 5

17K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars

It was challenging and fun at the same…

It was challenging and fun at the same time. The results I received made me understand that I am doing the right things for myself. (English is my 3rd language.) I did a few tests in the past, but the questions were not challenging for me. So I was not interested in the results. I am 77 plus 10 months. I exercise every day, play bridge, sing in a choir, and am learning a new language. Play Remicube. AND I enjoy life.

October 11, 2025
Unprompted review
Yourselfirst logo

Reply from Yourselfirst

Hello Tirza,

What an inspiring message, thank you for sharing your story with us. It’s wonderful to hear that you found the test both fun and challenging, and even more so that it validated the healthy, active lifestyle you already lead. Keep doing exactly what you’re doing, your enthusiasm for life is contagious!

Rated 4 out of 5 stars

Analyze Yourself First Before Analyzing Others

The assessment gave me vital clarity about myself. I now have a concise report to refer back to and remind me of my strengths but also positive feedback on some ways to better interact with others. If you want to improve your communication and relationships with family, friends, & all business relationships start with understanding how you show up first. How others see you. I think this assessment and other tools offered by Yourselfirst/Trustpilot can enhance your interactions with the people in your life.

October 10, 2025
Unprompted review
Yourselfirst logo

Reply from Yourselfirst

Hi Larry,

What a thoughtful reflection - thank you for sharing it. We’re delighted to hear that the assessment gave you such clarity and practical insight into your strengths and communication style. It’s wonderful that you’re using the report as a tool for growth in both personal and professional relationships.

Rated 5 out of 5 stars

Very easy to navigate and offered…

Very easy to navigate and offered helpful advice

October 11, 2025
Unprompted review
Yourselfirst logo

Reply from Yourselfirst

Hi Jess,

We’re glad you found the experience straightforward and the advice meaningful. It’s great to know the process felt easy and useful, that’s what we aim for.

Rated 5 out of 5 stars

Good

Good experience

October 11, 2025
Unprompted review
Yourselfirst logo

Reply from Yourselfirst

Hello Zeenab,

Thank you for the kind words, Zeenab. We’re pleased you had a good experience overall and hope the results gave you something valuable to reflect on.

Rated 4 out of 5 stars

When we finally got to it

When we finally got to it, the report was great but all the sales guff first was really disappointing and off putting

October 11, 2025
Unprompted review
Yourselfirst logo

Reply from Yourselfirst

Hi Daren,

We’re glad to hear you enjoyed the report and found it valuable once you reached it. We completely understand your frustration with the introductory steps and appreciate the honest feedback, it helps us refine the experience for future users.

Rated 4 out of 5 stars

straightforward

October 11, 2025
Unprompted review
Yourselfirst logo

Reply from Yourselfirst

Hello Gerard,

Thank you for taking the time to leave a review, Gerard. We’re happy to know you found the process straightforward and clear.

Rated 5 out of 5 stars

Yourself first memory test

Was relatively quick to do the test. The cost wasn’t prohibitive.

October 11, 2025
Unprompted review
Yourselfirst logo

Reply from Yourselfirst

Hi Peter,

We appreciate your feedback! It’s great to hear that you found the test quick and reasonably priced. We’re glad it offered some insight into your memory and wellbeing.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look