So far the condenser tumble dryer has been great. Really effective and fairly quiet. Surprised how good for the price. Shame no time remaining display but they don’t always work well on other machines... See more
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Company details
Written by the company
With more than 30 million appliances sold in the UK, Beko's reliable, award-winning appliances are designed to save you money and make your life easier.
Beko Home & Kitchen Appliances
Written by the company

- UK’s number 1 best selling large home appliance brand
- Appliances designed to make your life easier, Beko is UK’s number 1 best selling large home appliance brand.
- 30 Million Appliances
- We’ve sold over 30 million appliances in the UK since 1990.
- 4.4 Out Of 5
- The average score out of 5 our customers give our appliances.
- Sustainability
- At Beko we’re developing appliances that reduce energy consumption and waste and, in our factories we’re working to reduce our carbon footprint and increase recycling every year.
Contact info
1 Greenhill Crescent, WD18 8QU, Watford, United Kingdom
- 0333 207 9710
- customerservice@support.beko.co.uk
- beko.co.uk
Replied to 22% of negative reviews
Typically replies within 48 hours
Poor quality Beko product
My Beko condenser tumble dryer is only 17 months old and it has broken down twice in the last 3 months with the same fault (circuit board failure ) only this time the amount of “fluff” caught up around the circuit board electrical area was very concerning. (I have pictures which would concern anyone) The fire risk has given me great cause for concern. I informed Beko direct requesting a refund or replacement however they dismissed my concerns. I was very disappointed with their stance and lack of concern over this poor quality product.
In my case
In my case, my 10 year old help fridge packed in, and in a small kitchen I had to get replacement of the same height hence another Beko .
I am happy with Beko,
Slimline dishwasher easy to use.
Good repair and called early as expected
I like my new cooker because it's…
I like my new cooker because it's really easy to operate. And It cooks my food quickly and evenly. It's easy to keep clean too.
Nicely working new dishwasher
Useless do not buy
Unable to use top 2 shelves for normal freezing of foods, had to throw defrosted food away, making less space. I can use fast freeze, time limited. So i would advise anybody not to buy this freezer, i ordered it to go outside in shed and that stated that would be ok. Stuck with worthless freezer. I am a pensioner and cannot afford to lose this money. Paid £359.00
Manufacturing fault and disappointing follow-up
The Dishwasher we purchased was marketed with a corner-to-corner capability. Once installed the machine gave disappointing results where we would frequently have to wash again by hand to clean a saucepan or bowl. We tried lots of things figuring it might be us but eventually gave up and logged a fault. After being warned repeatedly on the phone that if it were our fault we'd have to pay a not insubstantial call-out fee, the engineer came out and determined that a part was missing in the lower washing arm assembly and ordered a new part (the whole assembly). This has, apparently, proved difficult to obtain. We've had to chase for a follow up appointment and I have raised the possibility of a replacement machine. 10 working days after the engineer first visited I'm told the part has been obtained and hopefully it will finally be fixed next week.
I thought the instruction book was not…
I thought the instruction book was not very clear and minimal. I even had problems setting the clock.
I think I have now managed to use the functions I want to use.
I was sorry I had to replace my cooker and wish I had done more research into its replacement.
Delivery was accurate and efficient…
Delivery was accurate and efficient also very pleased with appliance
Disappointed
1. Very long cycle on eco wash
2. King size duvet cover invariably turns in on itself and absorbs rest of load resulting in a very uneven load for spin drying and consequent noise and shaking potentially shortening lifespan of machine dramatically. This never happened with my previous washing machine - 16+ years of faithful service.
Fridge freezer has plenty of room
Fridge freezer has plenty of room, well lit and a good reminder alarm when door has been open to long.
Good product, but some issues with the hob.
Its really good to be able to find a gas cooker with an eye level grill, and it cooks really well. However, I find that the guard over the burners on the hob a little problematic, as it does not seem to sit quite right. While I understand that the feature was designed to try to make it easier to clean, it does seem to impact on the stability of pots and pans while cooking, which is a little unnerving.
Terrible customer service.
Terrible customer service.
We arranged an engineer visit which was immediately cancelled by the company for reasons unknown to us.
We were not refunded for this and Beko made it impossible to get through to someone to discuss this.
I was transferred between departments for over an hour with each telling me they weren't the right people to help and received and had the same experience when trying to reach out via email.
BEKO, yes!
I love my new BEKO fridge freezer. I wish it was 50/50 as I find the freezer section a little small but that is my fault, not Beko as I chose it.
My oven is a perfect gift for my cooking
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