brsk Reviews 28,261

Neil the engineer was fantastic. He arrived at the arranged time. Had a couple of surprises both telegraph poles were inaccessible. 2 phone calls & 10 minutes later his colleague arrived to install t... See more

I’ve never had an experience like this from any internet provider. 48 hours from initial inquiry to installation! Got mislead and lied to by Sky after moving house and Brsk have smashed it out th... See more

Excellent service again from BRSK. Already had a great connection, but wanted to extend for whole house coverage, so took their BetterWifi mesh upgrade. Wayne arrived perfectly on time, and instal... See more

Had my BRSK broadband installed recently and couldn’t be happier with the experience. Neil was especially knowledgeable and attentive — his attention to detail made the whole process smooth and hassle... See more

Our experience has been positive with the migrating to BRSK. We have only just changed over and at every step we have been communicated with efficiently. This included the transfer of our landline num... See more

BRSK were quick to identify the problem which basically was down to me not using the correct email address.That said,the help and support from Lee-Roy was professional and thorough and he made me feel... See more

Excellent installation and punctuality, customer care is outstanding with BRSK, I'm getting 10 times the speed compared to my previous ISP including phone line at half the price so I can't complain, I... See more

Arranging our move to BRSK has been seamless, with good communication throughout. The installer arrived on the day and time of our choosing and was very amenable to our requirements. He was friendlg h... See more

I had my brsk WiFi installed by Hussain today and couldn’t be happier with the service. He arrived promptly, worked efficiently, and made sure everything was set up perfectly before leaving. He also... See more

Tom R did our installation today. Top bloke and did a great job. Arrived on time and explained the process upon arrival. He made light work of the installation and the new router looks far neater th... See more

The installation guy Nick was very friendly and helpful,advised us about how to install our plug in booster.he was very friendly.we are very pleased with our installation today and would recommend Nic... See more

Installation process was sorted with lots of updates. On the day Good installation by Josh S who sorted it quickly and explained it all. Broadband looks good so far. Just onto support with a complaint... See more

Brilliant efficient service. I only signed up last Thursday and today (Monday) I am up and running. The salesman Dil was polite, friendly and explained everything so well. Today, Julius, the engine... See more

Jordan Rome came from BRSK to install my network, worked diligently and explained every step. Was extremely accommodating of my placement of the router. Overall a smooth transition from Sky and alrea... See more

Today I was visited by Alaeldin Adam, engineer from Brsk to fix my Internet issues. I would like to say he was very courteous, friendly and professional. He managed to diagnose the issue and replaced... See more

I had spent 20+ years with Virgin Media and their service had just gotten worse that culminated with a 6 week outage on my street and no way to talk to anyone at their customer service. Then Paul... See more

I had Brsk fitted in my last property and decided to go with them again for my new house . Bhav was my fitter on this occasion and I would highly recommend him as he was very friendly & efficient as... See more

Bobby was nice and friendly when installing the Brsk internet service. Near miss at the gas meter thank goodness but a bit of brick has chipped slightly. Hoping Brsk speeds are as promised but yet to... See more

Every stage of the process was faultless from the initial contact from the rep to installation, set-up and using the Betternet. All team members were helpful and personable. The broadband was installe... See more

Installation done today by Rob S. Quick and efficient, all sorted in a surprisingly short amount of time. No intrusion to my day, or interruption of my existing broadband. So far so good, will see... See more

I have recently had my new broadband installed by an engineer who goes by the name of Stephen .s He came in very professional and has done an exceptional job explained everything on full which was... See more

Kadell was a lovely, polite young man who showed patience and curtesy. He found the reason our wifi was constantly dropping out and rectified it. He even re set our security cameras that needed conn... See more

from the very concept everything was just like clockwork, the on line instructions were good, and the gentlemen that came to repair the access tube from the house to the manhole were very good and di... See more

Paul Classens has been helpful in resolving an issue with the provider switching process. Basically, my previous supplier TalkTalk (avoid them), billed me for another month when I'd already switched... See more

After 6 months with BRSK, we are moving house to an area they dont cover. When I contacted support, Sne Ngubane made the process simple and seamless. The process was outlined to avoid any additional c... See more

My cancellation process was made really easy by Sne at brsk. It's very refreshing to have a real human being who smooths over the process and ensures you don't get bogged down with unnecessary paperwo... See more

Sam came out to replace and test our broadband line after a drop in speed. He was very helpful, assistive in answering questions and demonstrated a lot of knowledge in brsks service. A pleasure to ha... See more

There was more involved in switching to BRSK than I was expecting and the words drilling and cables had me a little stressed ! but the engineer ( ASH.A) explained it all and gave me options that work... See more

Brsk installed 10 days ahead of schedule. Quick install. Tidy job. Installer Ryan Manley explained how equipment worked and installed in location of choice. Installation booking team efficient. We'll... See more

So far good,after looking on Martin Lewis,and having a knock at our door, I found the deals and speed offerings a temptation I couldn't pass up.2GB up n down Amazon vouchers,ease of install.I checked... See more

Wayne Latham was superb. Friendly and very professional. He quickly understood the issue and fixed it. During the process he explained what he was doing, and why. His work was neat and tidy, and te... See more

Julius our engineer was friendly, polite and approachable. He answered all questions very efficiently in an easy to understand way for the not tech savvy. Would not hesitate to recommend BRSK the ser... See more

Tahir was very friendly and professional, he explained the whole process of installing and setting up the Internet. He was very tidy and got the job done quickly. Overall I im very happy with the cus... See more

Waseem came to fix an internet problem which I’ve had to argue with BRSK for the last 10 months. As far as the company goes they are ridiculous. Waseem however is probably the only good thing about... See more

Engineer Sharafat Ali and his team are incredible. They made the process very smooth and quick and their so nice and polite aswell. Everyone answered all my questions without hesitation, they have v... See more

Installation done by shane t, absolutely went above and beyond to install the boxes where we wanted. It was a tricky Installation but he carried it out perfectly. He was friendly, polite, and worke... See more

Jaques was amazing very fast and efficient in setting up my broadband, polite and got the job done quicker than expected. Made sure to check there is coverage where I need it before he left. 10/10 ser... See more

Great service from Barry today installing our new internet with brsk. Explained every step he was doing, quick and professional. Glad to finally say good riddance to virgin!

Excellent service so far and excellent internet speeds as well. Was with Virgin media before who were good but constant drop outs forced me to leave. I’m now paying £8 less per month with Brsk for d... See more

Danyal was really polite and respectful of being as tidy and non-intrusive as possible. Everything went very smoothly and he explained what he was doing and what would happen. Would highly recomm... See more

We had a problem with our wifi, David Bruce arrived on time and was polite and also informative. He changed our router and gave advice on a better position for the router. all together a brilliant se... See more

Really Friendly engineer who took me through the process of what was to happen, clean and tidy install with no mess, all done and dusted within 1 1/2 hours. All good so far and happy thank you Damion... See more

Excellent install, friendly guys, really neat and tidy, respectful wearing shoe covers. Already receiving much faster broadband 5mins after the guys have left.

Sharafat came and installed without any issues, was respectful and cleaned up aswell, had it done in around 20-30 minutes. Will definitely advise my friends to join BRSK

The installation was so quick and stress free. I received plenty of reminders and asked to be called when they were outside and they did. Ruan the installer was lovely, great customer service and expl... See more

I had issuea with my connections as I was working on my laptop , called to the support team and was assisted by Pam and she was vwry patient, helpful and straight to the point . So far , very good... See more

Wayne rang to let me know he was running late (he wasn't) and would be arriving imminently. He quickly identified the problem and resolved it. Really polite and courteous.

After early teething problems, where all parties including Liam on installation and Sam on attending to troubleshooting were excellent, am happy that most things are now sorted. All interactions with... See more

Ryan was very helpful he explained everything that I needed to know in regards to the setup and left my home clean and tidy I couldn’t fault his manners and his work ethic

Tahir was very polite and helpful. Went the extra mile to ensure servixe was fitted where i asked. Tidied all areas after himself and ensured i was happy before he left.