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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, pleasant, and professional, highlighting their patience and the clarity with which they explain each step of the process. Consumers appreciate the team's ability to provide comprehensive information, answer questions thoroughly, and offer support throughout the entire journey. People express high satisfaction with the service, describing it as easy, seamless, and efficient. Reviewers note that the company simplifies the process of securing car finance, often finding better deals than other brokers. The user experience is also lauded, with many customers appreciating the quick responses, excellent communication, and the stress-free nature of the overall interaction. Consumers also feel they receive great value for their money.

Based on these reviews

Rated 5 out of 5 stars

Straight forward process, ably assisted by the well informed & knowledgeable finance Ninja, Reece Wilson. Kept me in the loop throughout the arrangement, & aided with top notch service!

Rated 5 out of 5 stars
Verified

Probably the best financial services experience I've EVER had. Not even joking, these guys are there to help you to get the new vehicle you need, unbelievably fast and unbelievably easily. It was almo... See more

Company replied

Rated 5 out of 5 stars

Ryan was amazing customer agent, nice and friendly and he handles my request swiftly. At one points I wanted to give up going ahead with getting the car because my first choice was bought before me. B... See more

Company replied

Rated 5 out of 5 stars

Brilliant service from start to finish. Fantastic staff which were so helpful and kept me updated.. Within 24 hours I had a new car ! Definitely recommend them .

Rated 5 out of 5 stars
Verified

Recently had a very good experience and Douglas the sales guy was brillant to deal with. Friendly, Patient and understanding and answered any questions I had in my search for a car and finance. Quick... See more

Rated 5 out of 5 stars
Verified

Darren at Carmoney was brilliant. I’m just starting out with my credit, so I wasn’t sure how things would go, but he helped me secure a great finance deal without any stress. All I really had to do wa... See more

Rated 5 out of 5 stars

Ryan was my account manager for this deal. He made the process extremely straight forward and simple for me. He was very professional and knowledable about all aspects of the buying process. He even m... See more

Rated 5 out of 5 stars

Very easy to deal with, was driving a new car within two days of contacting the team, communication was fantastic and everything was done for me making this stress free. Thanks again

Rated 5 out of 5 stars

What can i say but a BIG thank you to Aidan and the team for arranging everything and making the purchase easy and hassle free as possible. I would highly recommend to friends about using carmoney fo... See more

Rated 5 out of 5 stars

I needed a new car and Jay@carmoney just delt with everything. Always called when he said he would, arranged finance and helped with all the paperwork. Even down the the delivery of the new car. Worke... See more

Company replied

Rated 5 out of 5 stars
Verified

Customer friendly, great service and go above the limit to get you a finance, I have recommended two family members and they got what they wanted. Khurram is a great guy helped with my first car and n... See more

Rated 5 out of 5 stars

Adam at CarMoney made the process very simple, and the process was as EXTREMELY quick. I’d never heard of CarMoney and they have been superb! I’d recommend anyone sitting on the fence to be open to wo... See more

Rated 5 out of 5 stars

They have a fantastic customer experience - they were very helpful all through the journey to getting my dream car. Great guys to work with overall. Fast responses via texts too. Well done team.

Rated 5 out of 5 stars
Verified

Amazing service from start to end. Started with a text from Nat, then onto several texts and calls with Thomas and then finally completed everything with Mubarak. Unbelievable service from start to fi... See more

Rated 5 out of 5 stars
Verified

Great people. First time using CarMoney and they have been excellent. My ninja Steven sorted everything out for us. Really excellent communication, kept us informed every step of the way. First clas... See more

Rated 5 out of 5 stars

I had contact with Liam the entire process from my first finance application through to confirmation and buying my vehicle. He provided me with 100% information, repeating things to me when asked in... See more

Rated 5 out of 5 stars

Brilliant company and a brilliant salesman in Michael dallas.. thought high far and wide to get me the car I want with other alternatives at the ready just incase. Always on the phone to answer any pr... See more

Rated 5 out of 5 stars
Verified

Really pleased with the service I had I'm Awfully sorry I can't remember the ladies name. But the process was literally minutes on a Saturday night and car in my drive within days.

Company replied

Rated 5 out of 5 stars

Callum was great help, he made everything so much easier for me to set this up giving me all options available.

Company replied

Rated 5 out of 5 stars
Verified

My ninja was a chap named Darren. Darren was absolutely fantastic, never stopped until he found the right car for me! Great service! Darren took all the hassle out of finding a new vehicle - I... See more

Rated 5 out of 5 stars

Aiden who dealt with my car finance application was amazing from start to finish. I can’t recommend car money enough. Thank you will definitely use car money in the future.

Rated 4 out of 5 stars
Verified

Finance arrangement was fast and quick received lots of phone call on finance updates transferring the money to the car dealer was very good but car money was trying to sell car warenty & Gap insuran... See more

Company replied

Rated 5 out of 5 stars

From Start to Finish the Team at CarMoney were Excellent An Outstanding Service from Sunday 30 Novemher to Wednesday 3 December Many Thanks

Company replied

Rated 5 out of 5 stars

My experience with carmoney has been amazing , from start to finish , the car I purchased had a fault and couldn’t be delivered on time , I was advised that I could reject the car and I did with no ha... See more

Rated 5 out of 5 stars

Reece was amazing during a few tricky moments and nothing was left undone. Great communication start to finish. An asset to this company.

Rated 5 out of 5 stars

They were really patient and professional. They helped me secure my first car. I highly recommend CarMoney! You will never regret it.

Rated 5 out of 5 stars

So fast and easy. 5 star easily. Adam was so helpful all the way through and the whole process was complete within the day. So good you can communicate through text with Adam made it so simple. 100%... See more

Rated 5 out of 5 stars
Verified

Really enjoy my experience with car money cruz was amazing with me as I was very stressed out and he made it all so simple thanks again to the hole team and more so cruz

Rated 5 out of 5 stars

The full process from start to finish was easy and seamless. The customer service was impeccable, and everything was fully explained and made so easy!

Rated 5 out of 5 stars

Excellent service . The best experience I have ever had with sourcing finance for a car . The whole process was handled very professionally and very efficient from start to finish .

Rated 5 out of 5 stars

Service and phone calls were excellent and everything was explained and broke down clearly and the staff were excellent to assist on anything

Rated 5 out of 5 stars
Verified

Thank you carmoney was very fast and very helpful with sorting vehicle finance out thanks again 5 stars from me

Rated 5 out of 5 stars
Verified

Very happy with CarMoney this is the second time that I have used them and they have been most helpful. I would like to thank Aidan for the assistance. Would definitely recommend and be sure to refer... See more

Rated 4 out of 5 stars

Very friendly and good customer experience. They helped me secure the car loan within 2 days with easy.

Rated 5 out of 5 stars

Really amazing people they answered really quick, if you have any questions they will help and they find good prices from your lender.

Rated 5 out of 5 stars

Staff were very helpful and pleasant and explained the whole process as it went along. Would definitely recommend!

Rated 5 out of 5 stars
Verified

Very easy process to get all in place , friendly staff and very fast to get all in place. Highly recommended this company to anyone.

Rated 5 out of 5 stars
Verified

Spoke to Paul from Scotland super helpful went above and beyond and made it a smooth process.

Rated 5 out of 5 stars
Verified

Great communication throughout, very helpful & I found a nice car thanks to their help

Company replied

Rated 5 out of 5 stars

All of the agents i spoke to were very professional and polite and explained each process to me. And kept me very well informed all the time. Very happy chappy

Rated 5 out of 5 stars

They tailored your finance on yoir affordability of deposit and tried to help f8nd the kind of car i was interested in buying escpecially Jay was very friendly and helpfull and went out of his way to... See more

Rated 5 out of 5 stars

I had Usman and he was amazing friendly and very understanding and explained everything properly to me and spoke to me with care and attention he was amazing made me feel comfortable

Rated 5 out of 5 stars

Excellent Service Great Communication Bought A Mercedes First Time Dealing With ACG Will Be Back Soon

Rated 5 out of 5 stars

Brilliant and Easy experience, very good staff especially Jay who dealt with me very polite, professional and patient when making decisions.

Company replied

Rated 5 out of 5 stars

Steven who helped me the past couple days is the man ,he deserves a pay rise for his excellent customer service

Rated 5 out of 5 stars

Our experience with Carmoney was made exceptional thanks to Mark Stevenson. From start to finish, Mark was genuinely the most helpful person we’ve ever dealt with during a car finance application.... See more

Rated 5 out of 5 stars

I recently worked with Reece to secure car finance, and I couldn’t be happier with the experience. From start to finish, they were professional, knowledgeable, and genuinely committed to helping... See more

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Company details

  1. Car Finance and Loan Company

Written by the company

You are in good hands with the car finance ninjas! CarMoney are one of the UK's leading car finance brokers, and have been making customers very happy since 2016 and, according to our reviews, we are pretty good at it! If you are looking for great rates and a top-notch service, then you have come to the right place. We tailor rates to you, so you can make an informed decision and drive away happy. We work with a panel of top lenders from across the UK to find you the best possible deal, and do all of the paperwork for you. So all you need to do is decide on your new car! So if you are looking for the best rates, and a clear and transparent service, then look no further. There are no hidden fees, no confusing jargon, just excellent rates and service. Come and see why we are rated so highly by our customers! Representative 17.8% APR. CarMoney is a broker not a lender.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 10% of negative reviews

Typically replies within 2 weeks


Rated 5 out of 5 stars

Incredible agent, Callum.

What was a fairly stressful time for me (car died and needed a new one, 4 weeks before Christmas), I called to arrange fiance and spoke with Callum. Callum was very helpful and reduced stress for even in the event I had to return a car and move finance to another, Callum took care of everything. If I ever need finance, I will be calling again, but I will be asking for Callum.

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Being helpful and polite

The help I got from this company was firt class very thoroughly went through all details I needed to understand explaned everything made me feel confident to use
CarMoney would highly recommend them

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Had a great experience with CarMoney…

Had a great experience with CarMoney Finance. The service was very fast, smooth, and completely hassle-free. Everything was explained clearly, the process was quick, and the team were really helpful from start to finish. Highly recommended!
And special thanks to Connal who helped me to make it easier.

9 December 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Highly Recommend

Navigating for car finance can be a minefield. The advisor that dealt with my claim was fantastic. Professional, patient with my queries, friendly and approachable, willing to go the extra mile to ensure I fully understood every step of the application process. It was refreshing to have the same person from start to finish, working at my pace and never pressuring me in any way. I would definitely use Car Money again and highly recommend.

18 October 2025
Rated 1 out of 5 stars

Poor service,over charged, unprofessional

Where do I start.. awful experience, Charged over 3% more than initially advertised, Agents speak far to fast and are unclear at explaining the process, they use a robot chat box useless thing to respond to queries which.never seems understands what you have asked and therefore responds with unhelpful response; after all that they pass your mobile number onto several various third party warranty companies who bombard you with calls and voicemails.

17 November 2025
Unprompted review
Rated 5 out of 5 stars

My finance ninja Matthew da Silva

My finance ninja Matthew da Silva.
What a fantastic service. Matthew was fantastic from start to finish.
Kept me up to date with everything. Any issues he would call me with out delay.
I will be recommending not only Matthew but the company car money to all of my friends and family.

8 December 2025
Unprompted review

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