Grandvaultcasino Reviews 95

Update: will give them 2 stars because I did finally get some of my winnings. I’d give a zero if it was an option but it’s not. I bought a new player package and it had a minimum amount of play... See more

Pending redemption since 10/16. Support keeps giving automated reply. I will edit my review and rating once I get paid.

This casino worked very well at first. Now im getting no response from customer service as I put in a redeem request weeks ago! They “escalated” the issue and I have heard nothing back despite reachin... See more

There was some trouble redeeming but they made it right and actually redeemed within 12 hours Lotta casinos go through early growing pains but these guys paid me, and even threw me extra sc for th... See more

Been waiting weeks for my redemption. Gave them all required documents and information. Now they won't even answer my emails and in game messages. Very unprofessional. I wouldn't recommend anybody... See more

I have been trying to redeem over $3,000 for months now, with the same canned response from support. They are refusing to pay me, or otherwise refund my deposits. STAY AWAY. I will be filing chargebac... See more

My redemption has been pending for going on 3 weeks now. Customer service constantly giving me run around with the last reason being that my “details” aren’t updated on their portal when they clearly... See more

They're running a scam. They refuse to verify my account which is required to redeem. I submitted documents for the KYC weeks ago, and it just stays stuck in "pending" which means I can't redeem.... See more

Ive been waiting on a redemption for weeks. Customer support keeps giving me the same automated response about how redemptions take 3 to 5 buisness days and then tried to say i didnt play my playthrou... See more

They’re scammers. I was playing a crash game and I made a 50 dollar bet on the first one and lost it then I went to play another one and backed out before the round started and somehow a glitch happen... See more

This site got me with the 100 sc for $50. But ive tried making 2 redemption one for 550 which was denied for a playthrough requirement i obviously surpassed, and one for 425 thats been pending for 2 w... See more

I wish I read the reviews here before spending any money. customer support said it takes 3-5 business days to redeem winnings and possibly longer if they need to audit the gameplay. well, its been 8 d... See more

Customer service is horrible accusing someone of using a stolen credit card when it was their own credit card is insane and then closing their account and not paying them what was rightfully theirs th... See more

I was going to give them a 5 star, my first redemption of $100 came withim 48 hours. But its wasn't, until it came to my second redemption. They keep telling me to update my address when its clearly u... See more

Won 600 and got the run around for two weeks and now they've blocked me from signing in. First they said I couldn't cash out to my debit card, then three days later told me they had already processed... See more

I had the WORST experience both times I deposited and played here. The games are super glitchy and it takes your money without giving the spin. The rtp must be terrible because I played over 1000 spin... See more

Currently waiting on an $1800 redemption from them. I first submitted a redemption for $1100 on September 27th, and they cancelled it, and said they were auditing my play for 883 SC as "No s... See more

I'm pretty sure the people on here are saying that everything is clean and smooth and all that are probably working for the company. Because myself and quite a few others are having the same exact iss... See more

Been waiting a month at this point for an $800 redemption. Account passed KYC on 11-4-25, a week later with no update I messaged them to be told my address wasn't verified, sent the info same day and... See more

Seems I am amongst many others with the problem of not getting my winnings. So clearly they are a scam site. I am taking this their gaming regulator

They took almost 6k out of my account and sent me this message when I asked about it "Hello Johnathon, we would not credit you coins and then take them. Go to your profile section and use the transac... See more

This site is a scam....don't waste your time and money with them.I recently won over 700 sc and i tried to redeem, but was in pending for two weeks. Then they sent me a BS email about "Your win was th... See more

Not boring, not cluttered, not confusing. It sits right in that sweet spot of simple but engaging.

Its been well over a month and i keep getting excuses of why im not getting a redemption. I originally had won 450 but was told that i needed to playthrough. So then i put 250 to 300 back in which put... See more

I tried to redeem $250. After weeks of waiting & arguing with them. They sent an email with what they claim was my activity log. The name on the it was mine but the dates & games played were not. They... See more

Been waiting for my redemption as well they won’t even email me back anymore.

Have been waiting for a redemption since October 9,2025! I've emailed support only to keep getting the same run around about redemption taking 3-5 business days. I eventually cancelled my $600 redempt... See more

Out of pure boredom I purchased a few packages. Finally hit an amount worth cashing out. After resolving a verification "glitch," I was able to initiate a redemption (received the email confirming KYC... See more

When i first signed up for this casino i bought a small package. I won around $200 that day and redeemed $150. I was excited and had high hopes .... until they never paid. Weeks later they sent an ema... See more

minimum redemption of $50 been pending for days now, multiple messages to support have been completely ignored. seems im being ripped off, stay away unless you want to lose.

Hoping to receive my redemption of 5,011 SC to leave a good review first time I requested nothing was done for 3 days I canceled and requested again I am hoping to leave a good note . Update still... See more

Lol now they deleted my entire profile as if I don't have proof after I told them I will definitely be seeking legal recourse for this $5,011 redemption don't play this site !! Sure everyone talks abo... See more

Any good reviews are fake do your research complain to the FTC Delaware or Florida general attorney sue them

A lot of sweepstakes sites give off that 'too good to be true' vibe. This one doesn't. It's transparent, runs well, and the support team seems like actual humans instead of auto-replies. I still play... See more