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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly satisfied with the products, highlighting their effectiveness and quality. Many consumers have reported positive impacts on their health and well-being after using the products. The ease of ordering and the speed of delivery are also frequently praised. Consumers consistently commend the company's staff for their helpfulness and knowledge. The responsiveness of the team in addressing queries and resolving issues is a recurring positive point. Several reviewers specifically mentioned the excellent customer service they received, with staff members going above and beyond to ensure satisfaction.

Based on these reviews

Rated 4 out of 5 stars
Verified

Updated review: customer service was 5 stars after my initial review of 1 star. They got ahold of me so quickly and replaced my order and have a great sale going on right now too. ALWAYS double chec... See more

Company replied

Rated 4 out of 5 stars
Verified

Reliably and customer service are tops. There are auto generated messages that sometimes can be confusing. The latest example is I sent a message regarding a missing order ( since resolved) and receiv... See more

Rated 4 out of 5 stars
Verified

I had some complications with my order, so I contacted Jake. He found the problem and worked it out. Sent me a gift card for the inconvenience.

Rated 4 out of 5 stars

The service offers solid guidance on fitness and nutrition, with knowledgeable staff who genuinely care. I appreciated the personalized approach, though there’s room for improvement in response times... See more

Rated 5 out of 5 stars
Verified

Jake and USA Medical are amazing! I have been personally helped with my dosage, and the product that I’m loving is CBG/CBD oil. One of my orders was lost in transit, and Jake sent me a replacement as... See more

Rated 5 out of 5 stars
Verified

Super easy to order what i need. Great specials that save me some money. Product quality is never in question, and it WORKS! 8 years and my Phsoriatic arthritis has been kept at bay, not mention overa... See more

Rated 5 out of 5 stars
Verified

Super easy to order and got a great deal but one get one free. Thought it was really cool how easy it was to track the package because they would update me via email every step of the way. The produc... See more

Rated 5 out of 5 stars
Verified

Jake is always so accommodating there have been times when I missed a cell by a day and he honored it for me. He is just such a wonderful soul. I feel like he’s a friend even though I don’t know I’m I... See more

Rated 5 out of 5 stars
Verified

There was an issue with my order delivery. Basically it wasn’t delivered and when I got a hold of someone there was a replacement order out to me within 2 days!

Rated 5 out of 5 stars
Verified

I use the 1000mg of cbd that has helped when I was getting panic attacks at work. I decided to finally try some for my fur baby that is terrified of fireworks, he took the 500mg and it worked so well.... See more

Rated 5 out of 5 stars
Verified

I have been using USA medical for many items for a couple years, I have always had the best results and Jake has been there every time I have a question. I place a order and I know there will be no p... See more

Rated 5 out of 5 stars
Verified

this product has changed my life. My anxiety was at an all time high, and it’s not even like i feel a weird feeling when taking this product, i just feel more like myself without all the extra anxiety... See more

Rated 5 out of 5 stars
Verified

Every time I order it’s always prompt. This time the order was short but didn’t have an issue replacing the order. It assume dealing with a company that takes care of you.

Rated 5 out of 5 stars
Verified

Jake was great with explaining everything thoroughly and why each supplement he recommended was beneficial! I have been taking them for over a month now and have already noticed a difference! I defini... See more

Rated 5 out of 5 stars
Verified

I like these Supplements because they are not filled with Useless Fillers. They are easy to open in case I want to add the Contents to my Homemade Nutritional Drink. Thank You for a Product I can Trus... See more

Rated 5 out of 5 stars
Verified

The best magnesium supplement I have ever taken. Did my research and settled on this product. I have already given some of it out to friends to try.

Rated 5 out of 5 stars
Verified

I bought the three pack of CBD for my pet. It makes such a difference! Jake is always responsive and make sure that orders get filled promptly. I never have an issue.

Rated 5 out of 5 stars
Verified

USA Medical has superior products as well as customer service and support! I’ve been using USA Medical products for almost a year and my health has improved tremendously!

Rated 5 out of 5 stars
Verified

Wonderful Company to do business with. Jake is a great resource and I highly recommend his supplements

Rated 5 out of 5 stars
Verified

The CBG is what all the reviews said it was. It does work wonderfully

Rated 5 out of 5 stars
Verified

Great product, timely shipment, good correspondence with tracking information, etc.

Rated 5 out of 5 stars
Verified

Quick response, product as ordered. And the Cbd sleep gels work great!

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Company details

  1. Vitamin and Supplements Store
  2. Beauty Product Supplier
  3. Fitness and Nutrition Service
  4. Hair Product Store
  5. Herbal Medicine Store
  6. Weight Loss Service

Written by the company

USA Medical is your lab-certified partner for organic supplements. At USA Medical, we expertly combine the power of science & nature in our organic CBD Oil and CBG Oil products. Experience deeper sleep, more energy, and total relief from the best that nature offers you at USA Medical!


Contact info

4.2

Great

TrustScore 4 out of 5

397 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 25% of negative reviews

Typically replies within 1 month


Rated 5 out of 5 stars

The USA Medical Family is awesome

The USA Medical Family is awesome. I first came across Jake on a TT live and I've been buying my vitamins and CBD & CBG ever since. I have even gotten phone calls from Jake to check on my progress with the items I buy, and I also have Leukemia and he has been very helpful discussing options with him. I look forward to this company getting the customers and recognition it deserves. Try them I promise you won't be disappointed!!!!

24 August 2023
Unprompted review
USA Medical logo

Reply from USA Medical

Thanks for the wonderful review, Kimberly! I’m so glad we connected through TikTok. It’s an honor to be a part of your healing journey! I’m always here for any questions or support you need. Your health is our priority, and I appreciate your trust in USA Medical!

Jake

Rated 5 out of 5 stars

I’m very happy with this small…

I’m very happy with this small business. The shipping is lightning fast. The customer service is like no other. Jake is personable, knowledgeable about each product and goes the extra mile. I usually get the CBG tincture and it is so good for the arthritis in my hands and also helps me wake up. I love this product and will continue to support this small business.

15 February 2024
Unprompted review
USA Medical logo

Reply from USA Medical

Thanks for the kind review, Shannon! I’m so glad the CBG tincture is helping with your arthritis and energy levels! It’s always a pleasure to go the extra mile for you, and I’m grateful for your continued support of our small business.

Jake

Rated 5 out of 5 stars

Fantastic Customer Service

I had a fantastic experience with USA Medical! My favorite part is their customer service, their customer service was top-notch, and the products are of excellent quality. I'll definitely be a returning customer.

27 June 2024
Unprompted review
USA Medical logo

Reply from USA Medical

Thanks for the awesome review! I’m so happy to hear you had a great experience with USA Medical, and I’m thrilled you enjoyed both the customer service and the products. Looking forward to having you as a returning customer!

Jake

Rated 5 out of 5 stars

First we were let down due to Mother…

First we were let down due to Mother nature because our gel caps were melted together,but USA Medical sent 2 extra bottles and a bottle of oil just in case. Excellent customer service. They actually care about customers.Please shop here.

12 July 2024
Unprompted review
USA Medical logo

Reply from USA Medical

Thanks for the great review, Al! I’m so glad we could make things right after the issue with the gel caps. Your health and satisfaction are our top priorities, and I’m always here if you need anything else. I truly appreciate your support of USA Medical!

Jake

Rated 5 out of 5 stars

Great quality and customer service

I’ve been taking their products for over a year. Most recently, the collagen supplement and I can really tell a difference. I love that they are focused on quality and that I can text Jake and he actually answers my questions.

22 July 2024
Unprompted review
USA Medical logo

Reply from USA Medical


Thanks for the thoughtful review, Stacey! I’m so glad to hear you’re enjoying the collagen supplement and noticing the difference. Your feedback means a lot, and I’m always here to answer any questions you have. I appreciate your trust in USA Medical!

Jake

Rated 5 out of 5 stars

Great products & service!

I appreciate the quality product options & customer service. Fighting LC symptoms for almost 3 years & started adding several supplements from them.

22 July 2024
Unprompted review
USA Medical logo

Reply from USA Medical

I’m really glad you’ve found value in the products, Amber! It’s incredible that the supplements have been helpful in your fight against LC symptoms. If you ever need more support or have any questions, feel free to reach out. Thanks again for choosing USA Medical!

Jake

Rated 5 out of 5 stars

I absolutely love the products!!!

I absolutely love the products I've bought so far from USA Medical. My whole family has gotten off the melatonin train since taking magnesium and I love the CBD/CBG oil.
I also love that the products are 3rd party tested. Customer service is also quick to respond.

17 July 2024
Unprompted review
USA Medical logo

Reply from USA Medical


I’m so happy to hear that you and your family are loving the products! It’s awesome that the magnesium has helped get you off the melatonin train, and I’m glad you’re enjoying the CBD/CBG oil too. Thanks for trusting USA Medical, and if you ever need anything, I’m always here to help!

Jake

Rated 5 out of 5 stars

Wonderful Products

I recently bought some of the products that USA Medical has to offer as apart of there buy 2 get one free sale. I purchased the ashwagandha and black pepper dietary supplements. I find myself more energized after eating in the morning when taking these supplements. I also purchased the mouth tape pack which I personally think has been working wonders for me as I’ve been sleeping better than I have ever slept in the past.
Thank you Jake for keeping in contact throughout the delivery process as well. These products are very nice and I love supporting this business.

3 July 2024
Unprompted review
USA Medical logo

Reply from USA Medical

Sean, I’m so glad to hear that the ashwagandha and mouth tape are making such a difference for you! It’s great that you’re feeling more energized and getting better sleep. Thanks for the kind words and for supporting USA Medical – I’m always here if you need anything!

Jake

Rated 5 out of 5 stars

Highly Recommend USA Medical For All My Supplements

I’ve been taking the Blood Pressure Ultra, Blood Sugar Ultra, Inositol, Magesium Glycinate, Multivitamin For Men, and the CBG + CBD oil. My blood sugar and blood pressure have been under control. I feel so good during the day and my sleep is so much better at night. I just ordered the Fish Oil and Collagen Complex. I can’t wait to see how it does. Jake is there to help me and everyone if we have questions. I recommend USA Medical to everyone. Orders are shipped very fast.

16 July 2024
Unprompted review
USA Medical logo

Reply from USA Medical

It’s awesome to hear how much progress you’ve made, David! Controlling blood sugar and blood pressure is no small feat, and I’m glad the supplements have been helping. I’m excited for you to try the Fish Oil and Collagen Complex next. You know I’m always here if you need anything – thanks again for trusting USA Medical!

Jake

Rated 5 out of 5 stars

Great place to buy from

Great place to buy from, get lots of good deals and sometimes they do a buy one get one free or half price sale which is a great deal

16 July 2024
Unprompted review
USA Medical logo

Reply from USA Medical

Thanks so much, Rose! I’m glad you’ve been able to take advantage of the deals – I love offering those BOGO and half-price sales. If you ever need help or have any questions, feel free to reach out. I appreciate your support!

Jake

Rated 5 out of 5 stars

Love the CBD capsules

Love the CBD capsules! I sleep like a baby!! I just started using the collagen…I swear my skin is turning over a new leaf! Quality products, packaging & delivery! Will reorder!

16 July 2024
Unprompted review
USA Medical logo

Reply from USA Medical

I'm so happy to hear the CBD capsules are helping you get great sleep, Kim! And it’s awesome that you’re already noticing a difference with the collagen. Thanks for your kind words about the products and packaging – I’m here if you ever need anything. Looking forward to your next order!

Jake

Rated 5 out of 5 stars

I have been taking these products (CBD

I have been taking these products (CBD, magnesium, multivitamins, lions mane, collagen, Tumeric, ashwaganda) for a year and a half and feel amazing. Jake is the BEST!!! You can text him at anytime and he will personally respond to you. Wonderful products, great shipping and extremely trustworthy. 100000% recommend!!

16 July 2024
Unprompted review
USA Medical logo

Reply from USA Medical

Feeling amazing after a year and a half of these supplements is what it’s all about! I’m always here if you need anything, and it’s great to be able to personally help out when you reach out. Nancy, I truly appreciate your trust and support – thanks for the glowing recommendation!

Jake

Rated 5 out of 5 stars

ashwaganda

Love the ashwaganda for stress!

1 February 2024
Unprompted review
USA Medical logo

Reply from USA Medical

Ashwagandha is amazing for stress, isn’t it? I’m glad it’s working so well for you, Debbie! If you ever have any questions or need anything else, feel free to reach out. Thanks for your support!

Jake

Rated 5 out of 5 stars

Best Natural Product EVER!

This is Taniaha. I just ordered 4 bottles of the 1000 mg. I just want you to know that this is the best product I have ever had.
I have been in enormous amount of pain over 20 years and this is the first time I can go up steps and get out of the bed. I have AD HD and it calms my mind so that I can go to sleep. I had to buy a bigger dose because I have a very stressful life and this help so much . I just wanted to say thank you.

5 June 2024
Unprompted review
USA Medical logo

Reply from USA Medical

Tanisha, your story is incredible! Knowing that the 1000 mg has helped ease 20 years of pain and improved your sleep is just amazing. I’m so glad you found relief and that it’s making such a difference in your life. Thank you for sharing your experience, and I’m always here if you need anything!

Jake

Rated 5 out of 5 stars

It works!

It works!! I have MS, just found out I have late in life Freidrichs disease. My blood work is taken monthly. Your CPR is what doctors use to monitor inflammation. I have had monthly blood work fir last 3 years. For the 1st time, it has been in the normal range. 7.5, last month it was 8.8. This is great news for my heart and the rest of my body. I knew I felt more energy and not as sore/swollen. This is scientific proof. I've been using since April 25th and started on lowest dose. Next order will be a step up. The company is responsive to any questions. If you are like me looking for some kind of relief from inflammation and chronic pain, what's the harm in trying. I've been dealing with this for 15 years. I am still working to find the best baseline for me. But the proof is in my lab results.

8 May 2024
Unprompted review
USA Medical logo

Reply from USA Medical

Michelle, this is such fantastic news! I’m really happy to hear that your inflammation levels are finally in the normal range after all these years – and to see it backed by your lab results is incredible. I’m glad you’re feeling more energized and less sore. If you ever need to adjust your dose or have any questions, don’t hesitate to reach out. Thanks for trusting USA Medical on your journey!

Jake

Rated 5 out of 5 stars

A potent and bioavailable sublingual CBD

I know USA Medical's sublingual CBD products are some of the best because of the deeper dream sleep they induce when used approximately 30 minutes before sleep, and also because they greatly increase your sensitivity to THC.

31 March 2024
Unprompted review
Rated 1 out of 5 stars

Order made and recieved NO product

I placed an order from the Swedish site and its been over 1 week and i still havent got an email that it's been shipped, No tracking number, no product, nothing, Not even a resonse by email.
I sent them 3 emails and nothing.
The USA version replied and are trying to help but i guess they are being ignored also. They took my money and i havent gotten any product. I think it's a big scam so by from somewhere else.

31 January 2024
Unprompted review
USA Medical logo

Reply from USA Medical

I want to clarify that the Swedish USA Medical is a separate company and operates independently from mine here in the U.S. That said, I’ve looked into your situation, and it appears your order was delivered within 5 days, and my Swedish team even offered you a gift card. If there’s anything more we can do, feel free to reach out, but I believe everything was handled fairly!

Jake

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