Find DPD keep you well informed and love you can see exactly where your courier is and what stop you are. Always on time and friendly. As someone with severe anxiety disorders I find this is so much e... See more
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Review summary
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Based on these reviews
Company details
Written by the company
We appreciate all of your feedback and will always seek to assist if you have any problems. Just send an email to socialmedia@dpd.co.uk with your parcel reference number and a phone number, and we'll look into any issues you have.
DPD UK
Written by the company

Contact info
Roebuck Lane, B66 1BY, United Kingdom
- www.dpd.co.uk
Replied to 28% of negative reviews
Typically replies within 24 hours
DPD said they had not received the full address
DPD said they had not received the full address from the supplier and were unable to deliver it. I was standing in my driveway looking at rhe delivery driver take an image of my neighbour's house, without climbing out the car to go and knock just to say parcel was not delivered and have then sent it back to the supplier.
missing box
Spot on no problem at all
Very good delivery service on time and…
Very good delivery service on time and keeps you updated.
Exactly on time and excellent customer…
Exactly on time and excellent customer service from Vikramjit, delivery driver.
great lads i am disabled and they put…
great lads i am disabled and they put the boxes where i wanted them
James is a credit to DPD
James delivers to us quite frequently. He is always on time, very friendly & polite.
Fish delivery
We were in waiting for delivery as it was fresh fish however parcel was just left on doorstep . There are clear instructions on parcel as we have requested to leave in the porch if no reply , but bell was not rang. I happened to see van leaving from upstairs window and went to check.
The important factor is that the…
The important factor is that the courier turned up when promised.
Not THAT way up
Parcel had clear markings to be kept upright but was provided by deliveryman on its side.
Otherwise delivery was perfect.
My parcel was delivered to a building site
My parcel was delivered to the site office, a Portacabin, on the building site around the corner from my house, despite this the parcel is recorded by DPD as delivered and received by me. Luckily there was enough detail in the record photo taken by the courier for me to recognize where it was taken as I have had dealings with the site manager, in his office, in the past. If DPD had recorded that my parcel was delivered to a neighbour and told me where it was that would have been fine, but to record that I received the parcel when I didn't is wrong
I was given a time frame for the parcel…
I was given a time frame for the parcel to be delivered with good notice. It was delivered in that window and the delivery man was very polite
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