Topbloemen.nl Reviews 24,851

I was left without any real tracking or notifications during the order process, with conflicting delivery feedback from their service team on live chat.

I did eventually receive a tracking code notification.. 5 minutes before being informed the item was delivered.

The order was however delivered on time, and was well liked by the recipient on her birthday.

If I was kept well informed throughout, it would have been a 5 star.

I ordered a bucket of flowers for our customer. It had been delivered to customer's office at the same day.
Thanks for your quick service and good quality.

Bought their Boeket Pemme and arranged the delivery to be done on Saturday. However, the bouquet arrived Thursday the week after. Delivery and communication on the delivery is a little off. Flower was pretty and quite resilient. Definetely will purchase again as long as the delivery is improved.

Not complicated ordering online. Sadley the Flowers where from very bad quality (some of them where allready dead) also, if this is Medium, i am curious what is small. The same Flowers with this quality you can get at any Supermarket for 20,- Euro.

We ordered flowers for mother's day. They were not delivered. The florist said they attempted delivery but we have video proof that the doorbell on delivery day was never rang. They neither left a missed thuis card neither called us. My guess is that they were short of stock and did not have it available on that day

My order was sent incomplete, items missing.
Customer service were quick to respond and rectify the error.
Two days after original order delivered the balance was delivered.
Tulips were beautiful and they were appreciated. (Delivered on day).
Will use service again as mistakes can happen.
Price was good, quality good.
Just mix up with order.

We placed an order for same-day flower delivery, but the florist failed to deliver on time. After checking our security cameras, it was clear that no one attempted delivery on the agreed day. When we contacted customer service, they promised to deliver the next day. Unfortunately, when the flowers finally arrived, they were not fresh at all. Extremely disappointing experience—late delivery and poor-quality flowers. We expected much better service.

Ordered a bouquet of tulips to my gf's house in Tilburg on the 8th of March at 10.30am with the same day delivery. The website states that the order will be delivered between 9am and 7pm. Not only it wasn't delivered on the 8th of March, the courier also dropped it near the entrance OF THE BUILDING and disappeared. I don't mind the delay in delivery, but it has to be communicated with clients in advance via email.
Bad service, awful communication with clients and false promises. Wouldn't recommend.

Super nice flower buquette for my daughters birthday. Perfect delivery. Would order again. Thanks

The flowers were not fresh; they appeared old and wilted. I've been using this service for the past two years, but this time was disappointing. Unfortunately, I won’t be using it again.

It was easy to order and arrived fast!
I bought it on friday night and i received on saturday around lunch time.

The flowers were great but they left them outside my girlfriend’s house and did not deliver them, or even notify (ring the doorbell) my girlfriend’s house to tell her they had arrived with a package. Fortunately the neighbours were nice about it and gave her the flowers, but someone could’ve easily taken them. ESPECIALLY, during Valentine’s Day.

Excellent and punctual service, keeping me informed of the next steps pre- and after delivery. - thank you for the great service.

They have not delivered the cava and did not take the responsibilities of it.
Their reply was "it was delivered"

Beautiful Flowers. Great delivery service.

Delivered, as requested.
It brightened the day for my vriendin.
Excelent service!
Dank U wel!!

The site is in English, easy to find the flowers, has suggestions for each occasion. The delivery was on time!

very reliable, quick response ordering process is very easy 

I have ordered flowers from Australia for a birthday and everything went smooth and the bunch of flowers looks amazing and just like the one on the pictures on their website.

To choose a delivery timeslot used to be possible, but not anymore, can only choose the delivery date. Not practical for business/office purpose without being able to pick a timeslot for delivery according to business planning.