I bought the discovery eyepencils, that was a bit disappointment. The colours generally are not as intense as appear in full lightning on the videos nor as sparkling. The formula glides very well, bu... See more
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Company details
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At ZOEVA, love is at the heart of everything we do. We are convinced that makeup is much more than just a beauty product. It is an expression of individuality, strength, and above all, self-love.
Contact info
Karl-Ritscher-Anlage 1-3, 60437, Frankfurt am Main, Germany
- Kontakt / Contact / Contatto: https://help.zoevacosmetics.com/contact
- www.zoevacosmetics.com
Replied to 100% of negative reviews
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Reply from ZOEVA Cosmetics
Not exactly what I hoped for
I had great expectations from the mascara, but unfortunately I don't get the results I wished for.
I also bought accidentally two pieces of the powder, but as I have an oily skin, this product also doesn't work as wished. But of course, I will continue using both of them.

Reply from ZOEVA Cosmetics
The order process was very simple
The order process was very simple, delivery was quicker than I’d expected and the product is sublime. It is a pencil but glides on so smoothly and is so hydrating and looks fantastic.
Quick delivery
Quick delivery! The bronze brush i ordered is so soft and fluffy
Sparkling eyes
Love the products from ZOEVA
recently purchased some eyeliners lovely to work with easy to blend on the eyelid
Order arrived in orderly time
Excellent quality
Νice packaging, excellent product quality, e mail notifications until delivery
So much better than expected!
I saw this brand on an instagram ad, and despite the amazing quality the product seemed to have I was a little doubtful. Well! A few reviews and TikTok videos I searched later I decided to try and I’m extremely happy! I got the summer pack and I can’t get enough of all the colours even though the pencils are a little smaller than expected (maybe in the pack?). The product itself is stunning, long long lasting and really beautiful! Worth it!
This is a reliable company
This is a reliable company, and the products are of very good quality, better than average.
Will buy again.
Great experience
Great experience, product, and customer service. Thank you Alexandra!
I was very disappointed on receiving…
Thank you so much for the great customer service, I appreciate the swap out, and it’s much more suited to me. I actually love the pencils.
Thank you for reaching out. I look forward to hearing from you.
I was very disappointed on receiving these products I chose to lick colours going by the ad and the colour chart and they were nothing like either. I chose the pinkest one which was online a pale, lovely pink and when I got it. It was more a middle range pink which looked very dark on my lips. But we live and we learn

Reply from ZOEVA Cosmetics
Great lipstick pencil
Great, quick delivery , lovely lipstick pencil, soft & creamy feels great & looks great!
Great lipstick
Love these lipsticks. Always sceptical at buying things i see on instagram but these did not disappoint
An unexpected delay.
None inform me when my parcel arrived in Greece. I have to write you, searching my purchase...

Reply from ZOEVA Cosmetics
A new must have in my make up routine
I really appreciate how it is easy to make up my eyes with the eyeliner metallic chocolate.
It gives really quickly a beautiful effect and it becomes a must have for me! Thanks for that!
Loved the colors
Loved the colors. The material is so soft and nice to blur. I was really happy with it.
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