I am actually astonished at how good this Aurzen Boom 3 is performing. Picture quality at 6’ across is excellent and the sound is great, as well. Also, the company is responsive and helpful. My wish... See more
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Review summary
Based on reviews, created with AI
Based on these reviews
Company details
Written by the company
At Aurzen, we believe in the magic of simplicity and the power of connection. Our mission is to create products that are so immersive, versatile, and effective at bringing people together that we become your go-to choice. With a commitment to immersion, versatility, and connection, we envision a world where what matters is always in focus.
Contact info
United States
- +1-667-218-4830
- support@aurzen.com
- aurzen.com
Replied to 50% of negative reviews
Typically replies within 1 month
Great Projector
Number one, good instructions! I bought one of the cheap projectors before and could not make it work with their Chinese app. This Boom 3 projector is a joy to work with, all onboard Android software. I was trying to use Samsung Dex with the cord attached to my phone. What really works is using Smart View in connected devices without the cord and with wi-fi turned on. This is how you can do a true phone screen mirror and whip out your presentation. Quality projector, responsive remote.

Reply from Aurzen
It was exactly what I was hoping for
It was exactly what I was hoping for. Great sound, brightness, and picture quality. It was also delivered 2 days ahead of schedule.

Reply from Aurzen

Reply from Aurzen
everything is fine, nice service, quick response to messages is fine
everything is fine, nice service, quick response to messages

Reply from Aurzen
Great little projector
Great little projector! I have a few different types but this one by far is the most versatile. Works with all of my stuff. Very happy with this purchase.

Reply from Aurzen
Aurzen EAZZE D1 Pro Smart Portable Projector failed after 4 months!
Initial review below 05/MAY/2025 -
I bought the Aurzen EAZZE D1 Pro Smart Portable Projector which was great at first, and after 4 months of light use it has now failed with no image from the projector.
On reading reviews from other buyers, this is a very common issue, with other buyers having even received replacement projectors from Aurzen to find the replacement failing in the same way.
I've just contacted Aurzen customer support to hopefully get a replacement as the projector is only 4 months old, but after reading reviews of other buyers replacements failing, I'm left with a negative feeling of myself experiencing the same outcome. It's a shame as the projector was amazing for 4 months?
Updated 05/MAY/2025 -
I got a very quick response from Aurzen customer support and they are sending me a new replacement unit at no cost to myself.
Fingers crossed the replacement will last longer than 4 months.
I will continue to update my review accordingly.
Updated to 3☆, and hopefully to 5☆ if the replacement projector can last longer than 4 months.
Updated 06/MAY/2025 -
Aurzen customer support team have assured me that the projector comes with a 2 year warranty from the original purchase date, and if I do experience any issues with my replacement projector it will be covered in this 2 year period. Amazing customer support so far 👌👍
Updated 13/May/2025
My replacement projector arrived quickly, on the exact date that customer support had informed me of.
All working and great to be up and running again 👌
Once I get past the 4 month mark, I will be more confident in it's longevity.
Updated 05/10/2025
Unfortunately after 4-5 months the replacement projector started to fail the same way as my first projector.
Its a shame as the projector is a great device, but obviously useless without an image. This time before the image has totally failed I adjusted the brightness to maximum, which has allowed the projector image to be visible for slightly longer, but not to the point that the image is watchable.
On contacting Aurzen customer support, they were quick to respond, they accepted the responsibility to resolve the issue. They offered a refund which I kindly accepted, and the refund was processed straight away.
I've changed my review to 5 stars as the projector might not have lasted as expected, but with the 2 year warranty, Aurzen proving they are a truly responsible company, and having amazing customer support, they deserve a full 5 star review. 👌👍

Reply from Aurzen
Great product and Price
Firstly great price for the product (Boom 3). The projector has been great, the auto keystone is awesome, it viewable in moderate sunlight as well which is a plus.
The sounds is good, haven't tried it on full blast yet.
Also the interface and menu are pretty responsive.
Also ordered direct from their sight instead of amazon which was ended up being way cheaper and took about a week to arrive which was fine with me.
I have already recommended this model to a friend to purchase!!
The projector has good image quality
The projector has good image quality. I like how it calibrates automatically. It has a good presentation and efficient sound. Customer service is good, they care about the details of the product they offer. I thank you for your attention.
Top Notch Customer Service
Aurzen projector was the first projector with plenty of ifs and buts. All these questions were sorted out with help of Monica ( customer care agent ) who promptly supported all my questions and gestured me with discount offer which i missed since i bought from amazon.
Projector was amazing and our family enjoying cinema night without issues. Only drawback is hdmi arc functionality is not working with netflix and prime video. Rest all great.
The product arrived already opened
The product arrived already opened, which is unacceptable. On top of that, it constantly fails to connect to WiFi, making it completely useless. Very disappointed with the quality and reliability.

Reply from Aurzen

Reply from Aurzen
Amazing quality
Amazing quality and the projection was bigger than expected and very nice I use it every day You will not regret buying it definitely worth the price
Great product for a great price ..!!
Best Xmas present ever!!
My daughter tells me it is the best Christmas present she has ever had!
Very quick delivery
I’ve become extremely fond of my projector, unfortunately my clumsiness with the remote meant it was much more challenging to change channels. I placed an order and within a few days a replacement remote showed up. At a very reasonable price.

Reply from Aurzen
Movie night outside
Enjoyed the picture and sound quality outside. Didn't have to be total dark out in order to watch a movie. Thank you.

Reply from Aurzen
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







