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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly pleased with the product quality, highlighting its excellent performance and design. The user experience is also a strong point, with many consumers finding the products easy to use and the interface responsive. People appreciate the delivery service, noting that shipping is often speedy. Consumers consistently mention the reasonable price of the products, considering them to be a great value for the money. The positive feedback extends to specific features like auto keystone and focus, which many reviewers find impressive. Overall, individuals express high satisfaction with their purchases and the company's offerings.

Based on these reviews

Rated 5 out of 5 stars
Verified

I am actually astonished at how good this Aurzen Boom 3 is performing. Picture quality at 6’ across is excellent and the sound is great, as well. Also, the company is responsive and helpful. My wish... See more

Rated 5 out of 5 stars
Verified

As it's my first projector, I can't compare it to anything else, but I love it. The picture and sound quality are great. It was easy to set up. The delivery was lightning fast. It's not as visible dur... See more

Rated 5 out of 5 stars

Aurzen projector was the first projector with plenty of ifs and buts. All these questions were sorted out with help of Monica ( customer care agent ) who promptly supported all my questions and gest... See more

Rated 5 out of 5 stars

Bought a boom 3 in July, can't understand the negative reviews, yes the fan is a little noisy but not that bad, the sound is fantastic the picture quality is very good,i can't comment on customer serv... See more

Rated 5 out of 5 stars
Verified

The projector is amazing. I bought it with crazy discount but it was really high quality build. Amazing sound and amazingly bright projection. I have recommended it to my friends too. It arrived aroun... See more

Rated 5 out of 5 stars
Verified

Number one, good instructions! I bought one of the cheap projectors before and could not make it work with their Chinese app. This Boom 3 projector is a joy to work with, all onboard Android software.... See more

Company replied

Rated 5 out of 5 stars
Verified

Choosing the projector was easy, the features of the Boom 3 are impressive! Purchasing it was a piece of cake, as long as you choose the correct country for electrical supply, it's really straightfor... See more

Rated 3 out of 5 stars
Verified

Despite having netflix installed on the projector, the projector does not recognise our Netflix account or give us the option to log in... Otherwise good so far.

Rated 3 out of 5 stars
Verified

I ordered this Aurzen Boom 3 Projector, directly off there website, saving me an absolute fortune. I waited for emails the delivery, but none arrived, then suddenly, I got o... See more

Rated 5 out of 5 stars
Verified

Firstly great price for the product (Boom 3). The projector has been great, the auto keystone is awesome, it viewable in moderate sunlight as well which is a plus. The sounds is good, haven'... See more

Rated 5 out of 5 stars
Verified

Easy to use website. I purchased my second projector recently (one projector for art purposes and the other for watching media). Both projectors have been a wonderful step up from projectors that wer... See more

Company replied

Rated 5 out of 5 stars
Verified

I ABSOLUTELY LOVE my projector. It’s the best quality with a great user interface. I would recommend removing the speaker cover for audio, dramatic difference in sound. If you’re considering it, Do It... See more

Rated 5 out of 5 stars
Verified

I got the Aurzen BOOM 3 Smart Projector. I’m not disappointed.Works as it should. just do your research on the best projector for you.

Rated 4 out of 5 stars
Verified

The product itself is amazing! I love the picture quality and ease of use! However, I wish the company provided updates on shipping and handling. I wasn't aware when the item was shipped or en route t... See more

Rated 5 out of 5 stars
Verified

I’ve become extremely fond of my projector, unfortunately my clumsiness with the remote meant it was much more challenging to change channels. I placed an order and within a few days a replacement rem... See more

Rated 5 out of 5 stars
Verified

The device had a slight issue but a simple email with comprehensive and clear instructions solved the problem and I have been enjoying using my Boom 3 ever since.

Rated 5 out of 5 stars
Verified

The projector is great honestly, the sound system is really good as well and i love the auto keystone and focus features !

Company replied

Rated 5 out of 5 stars
Verified

It was exactly what I was hoping for. Great sound, brightness, and picture quality. It was also delivered 2 days ahead of schedule.

Company replied

Rated 5 out of 5 stars
Verified

Great little projector! I have a few different types but this one by far is the most versatile. Works with all of my stuff. Very happy with this purchase.

Company replied

Rated 5 out of 5 stars
Verified

Amazing quality and the projection was bigger than expected and very nice I use it every day You will not regret buying it definitely worth the price

Rated 5 out of 5 stars
Verified

Value for money, the best one in this price range. The sound quality is mind blowing. A great device for a small home movie setup.

Rated 5 out of 5 stars
Verified

Great experience, perfect products, fast shipping and delivery. Recommend this shop.

Rated 5 out of 5 stars
Verified

Arrived quickly. Good image. Makes some noise but you get used to it. So far so good!

Company replied

Rated 5 out of 5 stars
Verified

Great products, great customer service. Very affordable. Definitely recommended!

Rated 5 out of 5 stars
Verified

Great product. Excellent customer service.

Company replied

Rated 5 out of 5 stars

Initial review below 05/MAY/2025 - I bought the Aurzen EAZZE D1 Pro Smart Portable Projector which was great at first, and after 4 months of light use it has now... See more

Company replied

Rated 5 out of 5 stars
Verified

Very smooth experience and high quality projector product

Rated 5 out of 5 stars
Verified

The projector has good image quality. I like how it calibrates automatically. It has a good presentation and efficient sound. Customer service is good, they care about the details of the product they... See more

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Company details

  1. Electronics Store
  2. Electronics Company

Written by the company

At Aurzen, we believe in the magic of simplicity and the power of connection. Our mission is to create products that are so immersive, versatile, and effective at bringing people together that we become your go-to choice. With a commitment to immersion, versatility, and connection, we envision a world where what matters is always in focus.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

74 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 1 month


Rated 5 out of 5 stars
Verified

Great Projector

Number one, good instructions! I bought one of the cheap projectors before and could not make it work with their Chinese app. This Boom 3 projector is a joy to work with, all onboard Android software. I was trying to use Samsung Dex with the cord attached to my phone. What really works is using Smart View in connected devices without the cord and with wi-fi turned on. This is how you can do a true phone screen mirror and whip out your presentation. Quality projector, responsive remote.

April 23, 2025
Aurzen logo

Reply from Aurzen

Thank you for your detailed and thoughtful review!

We’re so glad to hear that you’re enjoying your BOOM 3 projector and found the setup process smooth with our built-in system. At Aurzen, we aim to deliver a truly intuitive and reliable experience—no complicated apps, just seamless performance. We appreciate you sharing your Smart View tip as well—it’s a great way to mirror content easily and effectively.

Your recognition means a lot to us. We're thrilled to be part of your presentation toolkit!

Rated 5 out of 5 stars
Verified

It was exactly what I was hoping for

It was exactly what I was hoping for. Great sound, brightness, and picture quality. It was also delivered 2 days ahead of schedule.

April 23, 2025
Aurzen logo

Reply from Aurzen


Thank you for the great feedback!

We're thrilled to hear the projector met—and even exceeded—your expectations in sound, brightness, and picture quality. It’s also wonderful to know your order arrived earlier than expected. At Aurzen, we strive to deliver not just great products, but a smooth experience from purchase to unboxing.

Thanks again for choosing Aurzen—we’re honored to be part of your setup!

Rated 5 out of 5 stars
Verified

Excellent device performance

Excellent device performance, design and construction.

April 18, 2025
Aurzen logo

Reply from Aurzen

Thank you for your kind words!

We’re delighted to hear that you’re impressed with the performance, design, and build quality of your Aurzen projector. Every detail is crafted with care to ensure a premium experience from the inside out.

We truly appreciate your support—enjoy the moments ahead with Aurzen!

Rated 5 out of 5 stars
Verified

everything is fine, nice service, quick response to messages is fine

everything is fine, nice service, quick response to messages

April 23, 2025
Aurzen logo

Reply from Aurzen

Thank you for your feedback!

We’re glad to hear everything has been smooth and that our service met your expectations. At Aurzen, responsive support and customer satisfaction are always our priorities.

Thanks again for choosing us—we’re here if you need anything!

Rated 5 out of 5 stars
Verified

Great little projector

Great little projector! I have a few different types but this one by far is the most versatile. Works with all of my stuff. Very happy with this purchase.

April 21, 2025
Aurzen logo

Reply from Aurzen

hank you for the fantastic feedback!

We’re so happy to hear that your Aurzen projector stands out among the others and delivers the versatility you need. Making sure our products seamlessly integrate into your lifestyle is exactly what we aim for.

We truly appreciate your support—enjoy every moment with your Aurzen!

Rated 5 out of 5 stars
Verified

Great product

Great product. Excellent customer service.

April 21, 2025
Aurzen logo

Reply from Aurzen

Thank you for your kind words!

We’re thrilled to hear you’re satisfied with both the product and our customer service. At Aurzen, we’re committed to delivering not just great technology, but also a reliable and supportive experience from start to finish.

Thanks again for choosing Aurzen!

Rated 5 out of 5 stars

Aurzen EAZZE D1 Pro Smart Portable Projector failed after 4 months!

Initial review below 05/MAY/2025 -

I bought the Aurzen EAZZE D1 Pro Smart Portable Projector which was great at first, and after 4 months of light use it has now failed with no image from the projector.

On reading reviews from other buyers, this is a very common issue, with other buyers having even received replacement projectors from Aurzen to find the replacement failing in the same way.

I've just contacted Aurzen customer support to hopefully get a replacement as the projector is only 4 months old, but after reading reviews of other buyers replacements failing, I'm left with a negative feeling of myself experiencing the same outcome. It's a shame as the projector was amazing for 4 months?

Updated 05/MAY/2025 -

I got a very quick response from Aurzen customer support and they are sending me a new replacement unit at no cost to myself.

Fingers crossed the replacement will last longer than 4 months.

I will continue to update my review accordingly.

Updated to 3☆, and hopefully to 5☆ if the replacement projector can last longer than 4 months.

Updated 06/MAY/2025 -

Aurzen customer support team have assured me that the projector comes with a 2 year warranty from the original purchase date, and if I do experience any issues with my replacement projector it will be covered in this 2 year period. Amazing customer support so far 👌👍

Updated 13/May/2025

My replacement projector arrived quickly, on the exact date that customer support had informed me of.

All working and great to be up and running again 👌

Once I get past the 4 month mark, I will be more confident in it's longevity.

Updated 05/10/2025

Unfortunately after 4-5 months the replacement projector started to fail the same way as my first projector.

Its a shame as the projector is a great device, but obviously useless without an image. This time before the image has totally failed I adjusted the brightness to maximum, which has allowed the projector image to be visible for slightly longer, but not to the point that the image is watchable.

On contacting Aurzen customer support, they were quick to respond, they accepted the responsibility to resolve the issue. They offered a refund which I kindly accepted, and the refund was processed straight away.

I've changed my review to 5 stars as the projector might not have lasted as expected, but with the 2 year warranty, Aurzen proving they are a truly responsible company, and having amazing customer support, they deserve a full 5 star review. 👌👍

May 5, 2025
Unprompted review
Aurzen logo

Reply from Aurzen

Thank you so much for taking the time to share your detailed experience, and we sincerely apologize for the initial inconvenience caused by the product failure. We understand how frustrating it must be to have a device stop working after just a few months, and we truly appreciate your patience and trust in allowing us the opportunity to make it right.

We're glad to hear that your replacement unit arrived promptly and that everything is now working smoothly. Please rest assured that your projector is fully covered by our 2-year warranty, and our team will continue to be here should you need any support in the future.

Your feedback is incredibly valuable as we work to improve both our product reliability and customer experience. We hope the new unit will exceed your expectations over time, and we’re committed to supporting you every step of the way. Fingers crossed for a smooth and long-lasting journey ahead! 🙌

Thank you again for your trust in Aurzen.

Rated 5 out of 5 stars
Verified

Great product and Price

Firstly great price for the product (Boom 3). The projector has been great, the auto keystone is awesome, it viewable in moderate sunlight as well which is a plus.

The sounds is good, haven't tried it on full blast yet.

Also the interface and menu are pretty responsive.

Also ordered direct from their sight instead of amazon which was ended up being way cheaper and took about a week to arrive which was fine with me.

I have already recommended this model to a friend to purchase!!

April 17, 2025
Rated 5 out of 5 stars
Verified

The projector has good image quality

The projector has good image quality. I like how it calibrates automatically. It has a good presentation and efficient sound. Customer service is good, they care about the details of the product they offer. I thank you for your attention.

March 25, 2025
Rated 5 out of 5 stars

Top Notch Customer Service

Aurzen projector was the first projector with plenty of ifs and buts. All these questions were sorted out with help of Monica ( customer care agent ) who promptly supported all my questions and gestured me with discount offer which i missed since i bought from amazon.

Projector was amazing and our family enjoying cinema night without issues. Only drawback is hdmi arc functionality is not working with netflix and prime video. Rest all great.

March 27, 2025
Unprompted review
Rated 2 out of 5 stars
Verified

The product arrived already opened

The product arrived already opened, which is unacceptable. On top of that, it constantly fails to connect to WiFi, making it completely useless. Very disappointed with the quality and reliability.

February 19, 2025
Aurzen logo

Reply from Aurzen

Hi Timothy,

We’re truly sorry to hear about your experience. Receiving an already opened product is unacceptable, and we sincerely regret any inconvenience this has caused. Additionally, we understand how frustrating WiFi connection issues can be, and we’d love to help resolve this for you.

Our projectors come with at least a one-year warranty, but the exact coverage depends on the product page details or the warranty manual. Please reach out to us at support@aurzen.com, and our team will be happy to assist you. We appreciate your feedback and hope to make things right.

Best,
Aurzen Customer Support Team

Rated 5 out of 5 stars
Verified

Amazing projector.

Amazing projector.

February 20, 2025
Aurzen logo

Reply from Aurzen

Thank you for your kind words! We're thrilled to hear that you're enjoying the projector. Happy watching!

Rated 5 out of 5 stars
Verified

Amazing quality

Amazing quality and the projection was bigger than expected and very nice I use it every day You will not regret buying it definitely worth the price

January 25, 2025
Rated 5 out of 5 stars
Verified

Very quick delivery

I’ve become extremely fond of my projector, unfortunately my clumsiness with the remote meant it was much more challenging to change channels. I placed an order and within a few days a replacement remote showed up. At a very reasonable price.

December 2, 2024
Rated 4 out of 5 stars
Verified

Connectivity Issues

connective to either iphone or android is impossible

November 28, 2024
Aurzen logo

Reply from Aurzen

Thank you for your feedback! We’re sorry to hear you're having trouble connecting to your iPhone or Android device. Please reach out to our customer support team at support@aurzen.com, and we’ll be happy to assist you in resolving the issue. We appreciate your patience and look forward to helping you!

Rated 5 out of 5 stars
Verified

Movie night outside

Enjoyed the picture and sound quality outside. Didn't have to be total dark out in order to watch a movie. Thank you.

November 5, 2024
Aurzen logo

Reply from Aurzen

Thank you for your feedback! We’re sorry to hear you're having trouble connecting to your iPhone or Android device. Please reach out to our customer support team at support@aurzen.com, and we’ll be happy to assist you in resolving the issue. We appreciate your patience and look forward to helping you!

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