Down To Ground Reviews 243

TrustScore 4 out of 5

3.9

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers are very satisfied with the products, emphasizing their high quality and positive impact on fitness. Consumers have reported improvements in sleep quality, reduced pain and inflammation, and increased overall well-being. Many people have also noted that they feel more rested and calm since using the product. People appreciate the grounding mat for its ease of installation and undetectable feel under regular sheets. A few reviewers mentioned that the delivery service could be improved. While opinions on value for money vary, the general consensus is that the product is a worthwhile investment for those seeking better sleep and reduced physical discomfort.

Based on these reviews

Rated 4 out of 5 stars

The sensation I’m getting more of is tingling of the fingertips in the morning. It’s been over a month now as my body is contacting the coversheet. Sleeping more calmly as I’ve been under lots of anxi... See more

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Rated 4 out of 5 stars

So far so good. We moved from a grounding sheet to the mattress cover about 2 weeks ago. At first I was disappointed that we would have to change our fitted sheets to cotton or bamboo in order to be c... See more

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Rated 4 out of 5 stars

The grounding mat is proving to be great. I'm noticing a reduction in some swelling and it appears that my tiny spider veins may be beginning to disappear (only been using it 2 weeks though). The matt... See more

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Rated 4 out of 5 stars

I purchased a queen mattress pad style and am extremely happy with it. Fits the standard queen mattress with no issues and we have our sheet on top. We've had it for about 3-4 weeks (took a while to... See more

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Rated 5 out of 5 stars

I was skeptical at first but get so much relief with my osteo arthritis. I wake up with no pain. I wake up less often to go to the bathroom and don't move around while sleeping as I used to.

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Rated 5 out of 5 stars

I really am pleased with the grounding mattress cover. I sleep better and feel more rested in the morning . It’s a subtle change but a change none the less. There is actually scientific evidence behi... See more

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Rated 5 out of 5 stars

I love my grounding sheet. It’s helped to reduce my varicose veins significantly and I sleep so much better. I highly recommend for anyone having sleep problems or any issues as these sheets have su... See more

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Rated 5 out of 5 stars

We received our mat and at first, I was disappointed as I thought I bought the full size, but I didn't and just ordered the smaller size. The first night I could hardly sleep as I felt electrified an... See more

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Rated 5 out of 5 stars

Dear Down to Ground, I’m hoping you see this and reply 😀. I am trying to see if your mat is placed under a fitted sheet (without direct body contact to the sheet) if you still get full benefits from... See more

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Rated 5 out of 5 stars

I found pretty much instantly that I was sleeping much more deeply. At first I wondered if it was just a placebo effect, but I am now convinced that the grounding is making the difference. I do still... See more

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Rated 5 out of 5 stars

I wish I found this sooner the snoring has ended it’s like magic. Bought one for my son and one for my brother in law hoping they work as good for them too. I bought sheets first then returned after I... See more

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Rated 2 out of 5 stars

Before the grounding mat, I used the Down to Ground silver-threaded sheet. It was amazing. The sheet required more care during washing, and it wore out over time, so when I repurchased, it was for t... See more

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Rated 3 out of 5 stars

So i bought the Queen ground mattress protector about two weeks now, I can't say it has changed anything for me, I do feel hot sleeping on it, and I use linen, or bamboo sheets. Also how do I know its... See more

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Rated 4 out of 5 stars

We have had the 'mat' for about two weeks. While I feel that I am sleeping better my wife does not have the same experience, keeping in mind she suffers from Lupus SLE and for the most part, while res... See more

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Rated 5 out of 5 stars

I have suffered chronic pain for years. I was diagnosed with lupus/RA in 2011. I almost died of covid in 2023, my body filled with blood clots. In 2013 the Drs had me on 21 medications!! I got the... See more

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Rated 5 out of 5 stars

I had extremely bad nerve pain and wasn’t able to take any pain meds due to other health reasons so I tried the grounding sheets to help me sleep as the nights were the worst. After only a couple of n... See more

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Rated 5 out of 5 stars

So far I’ve experienced better sleep and feel more calm during the day. I’ve also noticed my shoulder is feeling better (shoulder surgery back in 2015) and seems to be improving as time goes on. My sl... See more

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Rated 5 out of 5 stars

Great product. Disregard any negative reviews. A quick google and the instructional video will help familiarise yourself with the concept of grounding. I’ve been getting deeper sleeps and waking up fe... See more

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Rated 5 out of 5 stars

I was quite skeptical that this mat would make any difference, but it does. Luckily my favorite sheets are 100% cotton, and I decided to sleep comando to get the true effect, as my sleepwear is not 1... See more

Company replied

Rated 5 out of 5 stars

Perimenopause symptoms brought me here and I spent about a year dithering before I ended up buying it. I’m so glad I did. I don’t know if it’s a placebo effect or what but my sleep quality has definit... See more

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Rated 5 out of 5 stars

I have FND plus extra conditions including Osteoporosis. I fracture my vertebraes very easy and I am in constant pain. I was recommended downtoground by a stranger who had a stroke, she told me how go... See more

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Rated 5 out of 5 stars

I've been using my grounding mat for about 3 weeks now. I don't wake up with much stiffness anymore and am definitely sleeping better. I must be getting into a deep sleep because I am dreaming a lot... See more

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Rated 4 out of 5 stars

Prompt deliveries of great, useful, grounding bed pad, tester, & 2nd cord for Queen size bed. I did have to add sheet holders from elsewhere to prevent it from punching up on the top, bottom, & sides,... See more

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Rated 5 out of 5 stars

It’s only been a couple of weeks and already I’am noticing a better sense of overall wellbeing! I am sleeping longer, I used to have to take 800mg of ibuprofen 5-6 times every night. I now only take i... See more

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Rated 5 out of 5 stars

The grounding mattress cover has been a real game changer for me! My nervous system has calmed down and I'm not having all the back issues I had before! I've been dealing with the back issues for al... See more

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Rated 4 out of 5 stars

I am enjoying my new grounding mat. I have noticed an improvement in my sleep and inflammation at night. I am hoping the longer I use it the more relief I will continue to get. Only disappointment... See more

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Rated 5 out of 5 stars

I heard about grounding products, but down to ground is THE BEST by far. The quality is excellent, and it is easy to put on a king mattress. It does not fit the entire mattress, but both my husband an... See more

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Rated 5 out of 5 stars

I initially tried a thin, narrow strip grounding sheet that you sleep directly on top of. You have to wash it regularly which very quickly impairs it’s performance. I now have the “Down to Ground”... See more

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Rated 5 out of 5 stars

This is a fantastic product. The pad I purchased was easy to install, and undetectable under my regular sheets. My first night sleeping on the grounding mat was wonderful, I really felt as though I go... See more

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Rated 5 out of 5 stars

I wasn't sure exactly what to expect because I have not tried grounding products before but because of the back and pain that I have I was willing to try. I have now been using the mattress pad cover... See more

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Rated 4 out of 5 stars

Honestly, I didn't know what to expect with the grounding sheet, under a 100% cotton bedsheet. My legs are not nearly as swelled as before using, nor are they as painful over all. I am sleeping throug... See more

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Rated 4 out of 5 stars

Im currently still monitoring changes with the grounding mattress cover- i do have alot of health issues but the first thing i have noticed is that im sleeping better and getting much deeper sleep. Il... See more

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Rated 4 out of 5 stars

Strangely, I think it's working. I don't physically see a change, however, I feel calmer... Interestingly, I've been telling friends and family without knowing why.....so my mind and body must be ad... See more

Company replied

Rated 5 out of 5 stars

I suffer from foot neuropathy, caused by Type1 Diabetes. I have all the potions and lotions, enought to supply a small village. Nothing has worked like "grounding" It didn't take a few weeks to work,... See more

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Rated 3 out of 5 stars

We are still trying out the mattress pad and after 5 days, both my husband and I are questioning the benefit. Our sleep has not improved nor has any sense of body restorative results. I really want th... See more

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Rated 5 out of 5 stars

After much research on the best brand to buy and value for money, I chose the Down to ground earthing sheet. The company kept me updated on the shipping of the product. Sent informative emails regard... See more

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Rated 5 out of 5 stars

I've been using Down to Ground for a while now, and the results have been incredible! I initially tried it hoping for some general wellness benefits, but I was blown away by how much it helped wit... See more

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Rated 3 out of 5 stars

Ordered early Nov - item still hadn’t arrived by 8th Jan - this seems to have been an issue with the carrier which had updated their system as ‘ delivered’ when this was not the case. Took a few mor... See more

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Rated 5 out of 5 stars

This thing is incredible. It’s like you’re calmed both mentally and physically. Now I take difficult phone calls while sitting on my bed. As far as sleep… I wake up feeling so relaxed and I have no mo... See more

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Rated 5 out of 5 stars

I’m not going to lie I was a little skeptical buying the grounding mattress cover but it really works! I have an Oura ring and can literally see an improvement in my sleep stats with my deep sleep imp... See more

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Rated 5 out of 5 stars

I’m a 5 year cancer survivor with with sleep issues! We’ve been sleeping on the grounding mat for 2 weeks now! I could clearly remember my 4th morning waking up feeling better than ever before. I’ve s... See more

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Rated 5 out of 5 stars

It took about 2 weeks to kick in but my sleep has improved so much. I have never been a good sleeper and since my husband passed away 2+ years ago it just got worse. According to my Fitbit most of my... See more

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Rated 5 out of 5 stars

I've been using the Down to Ground mattress cover for over a month and have experienced deeper and more restful sleep. I am impressed with my results and have purchased more for family and friends. Th... See more

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Rated 5 out of 5 stars

I love my matress pad from Down to Ground! It used to be a painful experience to get out of bed in the morning but not anymore! My hips no longer hurt!

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Rated 5 out of 5 stars

I have chronic inflammation so I thought I would try it. At first I had a blanket over top then I started just sleeping on the grounding sheet and had great results. I had terrible back pain and now l... See more

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Rated 4 out of 5 stars

I have only been using my grounding pad for a short period of time, but when I go to bed I can actually feel the tension in my body relax. Thank you Down to Ground.

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Rated 5 out of 5 stars

I love my grounding mattress cover, sleep deeply and soundly. Pain in my hip and knee none existent. It’s amazing!!!

Company replied

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Company details

  1. Wellness Program
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Written by the company

At Down To Ground, you will find the world's best indoor grounding products that will help you reduce your pain, decrease your inflammation, improve your sleep and much more so you can wake up feeling incredible! With no extra effort. Experience the healing power of earthing with Down To Ground. Transform your sleep and well-being through our scientifically-proven, indoor grounding products designed to reduce pain, inflammation, and improve sleep quality. Shop now to bring the earth's healing energy right into your home! Get grounded and stay grounded. Your body and mind will thank you.


Contact info

3.9

Great

TrustScore 4 out of 5

243 reviews

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1-star

Replied to 97% of negative reviews

Typically replies within 48 hours


Rated 1 out of 5 stars

Scam!

I ordered and received the shoes, several pillow cases, a fitted sheet, and grounding mat. I tried all the products for 2 weeks and was not happy with any of them. The shoes were were so uncomfortable I couldn't wear them, and I felt no positive effects what so ever using other items. When I inquired about returning them I was told that returns were only accepted if unopened and unused! How am I supossed to tell if they work without using the?

July 12, 2025
Unprompted review
Down To Ground logo

Reply from Down To Ground

Hi Tad,

Thank you for sharing your experience. We completely understand your frustration and it can be hard to know if a product works without trying it first.

Our return policy does require items to be unopened and unused, which helps us maintain quality and safety standards. We know this isn’t always ideal, especially with products like ours that need to be experienced.

If you’re unhappy with the shoes because of comfort, we’d be happy to discuss possible solutions or alternatives that might work better for you.

Please feel free to reach out if you’d like to talk through your options. We’re here to help. Email us at support@downtoground.co.

Best regards,
The Down To Ground Team

Rated 2 out of 5 stars

Such a simple problem to fix - by being up front

Such a simple problem to fix, a simple statement in their advertising that a “full size“ mattress cover does not cover a king bed mattress completely.

We now have the situation where the Edge is a good 12 inches in from each side, and if I rotate at 90° well, I appreciate the logic that some contact is better than nothing but it is not as pictured in the advert

I appreciate the very fast response from Judy on my complaint, but simply saying partially covers and is sufficient is disingenuous When the photo for a full size shows a full mattress cover.

It really does take the edge off the excitement of getting a quality product in place.

I’m half tempted to simply return it without being used, but the other comments about the difficulty getting that done and extracting a refund makes me think this is all too hard.

I know of other bedding companies including for mattresses where a 30 day refund is their guarantee regardless of status of use.
Given I paid as much as I did in Australia, this is very disappointing

September 2, 2025
Unprompted review
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Reply from Down To Ground

Hi Pierre,

Thank you for your honest feedback. We understand your frustration and we're sorry the product did not meet your expectations.

The mattress in the photos is a full size, so the cover fits that size completely. We see how this can be confusing for king size beds. We will work on making this clearer for future customers.

If you have not used the cover and want to return it, please let us know. We will help you with the return process.

We appreciate your feedback and hope to make things right.

Best regards,
The Down To Ground Team

Rated 5 out of 5 stars

I am no longer a skeptic

I was quite skeptical that this mat would make any difference, but it does. Luckily my favorite sheets are 100% cotton, and I decided to sleep comando to get the true effect, as my sleepwear is not 100% cotton. I certainly, fall asleep much faster, and sleep longer without waking up. I wake up refreshed eariler thatn before, but I believe that is becasue I am sleeping longer and better. My plantar fasciitis does no longer hurts first thing in the morning either! I do try and plant my feet flat on the bed when I first get in and also before I get out in the morning. I am totally pleased with my purchase.

August 31, 2025
Unprompted review
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Reply from Down To Ground

Hi Mary, thank you for your feedback! We are so happy to hear you're no longer skeptic since using Down To Ground. It’s wonderful that you’re noticing real improvements in your sleep and even with your plantar fasciitis. Using 100% cotton and ensuring direct skin contact are great choices, and it sounds like you’ve really made the most of it. We especially love your tip about planting your feet flat on the mat, simple but powerful.

We’re thrilled you’re pleased with your purchase, and we’re here if you ever need anything else.

Thanks,
The Down To Ground Team

Rated 1 out of 5 stars

Placebo effect. No connection to earth at all.

I purchased the mattress grounding mat (half) and it is a complete lie or "placebo effect". I tested the product with a calibrated multimeter and there is no electrical connection AT ALL between any part of the product, the mat, the earth points or even the two ends of the supplied "earthing cable". No part of this product has any earthing effect whatsoever as they do not connect to earth in any way. I have not received any response to a request for a refund.

August 27, 2025
Unprompted review
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Reply from Down To Ground

Hi Dan, thank you for your feedback! We’re really sorry to hear about your experience and completely understand your concerns.

We care deeply about product quality and customer satisfaction, and we’d like to look into this further. Our grounding mats are made with conductive material and include a built-in 100k ohm resistor in the cord for safety. This resistor can affect how the connection reads on certain multimeters. If you're open to it, we’d be happy to walk you through a proper testing method.

Regarding your refund request, we're sorry if we missed an earlier message. Please email us at support@downtoground.co
with your order number so we can check the details and help you as soon as possible.

Thanks,
The Down To Ground Team

Rated 4 out of 5 stars

Effective & Comfortable

Prompt deliveries of great, useful, grounding bed pad, tester, & 2nd cord for Queen size bed. I did have to add sheet holders from elsewhere to prevent it from punching up on the top, bottom, & sides, but that was easy enough to do.

August 10, 2025
Unprompted review
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Reply from Down To Ground

Hi Elizabeth,

Thank you so much for your kind feedback! We’re glad to hear your grounding bed pad and accessories arrived promptly and are working well for you.

Great idea using sheet holders to keep everything in place and thanks for sharing that tip! If you ever need any assistance or have questions, just let us know.

Wishing you the best with your grounding experience!

Thanks,
The Down To Ground Team

Rated 5 out of 5 stars

Perimenopause is over. lol.

Perimenopause symptoms brought me here and I spent about a year dithering before I ended up buying it. I’m so glad I did. I don’t know if it’s a placebo effect or what but my sleep quality has definitely improved. It’s like lights out parties over when I sleep now, which is grea. However my dreams are insanely hyper realistic. I don’t know if that’s a side-effect that is common? Anyway, I’m just pleased to be sleeping again and I don’t know if it’s another placebo effect but I feel a lot more relaxed in my body.

July 21, 2025
Unprompted review
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Reply from Down To Ground

Hi Brianna, thank you for your feedback! We are really glad to hear that you are finally getting some restful sleep and feeling more relaxed. That is exactly what we hope grounding can help with.

Some people do report more vivid or intense dreams after starting grounding. Everyone responds a little differently, but this may be a sign that your sleep cycles are deepening and you are reaching REM sleep more often.

We're happy you are feeling better and sleeping well. We truly appreciate you giving it a try.

If you have any questions or want to share more, we are always here to help.

Thanks,
The Down To Ground Team

Rated 1 out of 5 stars

Save your money!

Hi.
Grounding cover did nothing what so ever. Used it for months no change, these products are a waste of time. SAVE YOUR MONEY.
Note : I made a product review as they requested after the sale. And unsurprisingly it did not make in onto their reviews on their website so I can only assume the rest of the review are false.

June 1, 2025
Unprompted review
Down To Ground logo

Reply from Down To Ground

Hi L,

Thank you for your feedback, we’re genuinely sorry to hear that the grounding cover didn’t meet your expectations. We understand how frustrating it can be when a product doesn’t deliver the results you were hoping for.

Our products affect people differently, and while many report positive outcomes, we know it’s not a one-size-fits-all experience. Regarding your review, we value transparency and do not filter out genuine feedback. If your review didn’t appear, it may have been a technical issue, and we’d be happy to look into that.

If you’re open to it, we’d like to learn more about how you were using the product to see if there’s anything we can help clarify or troubleshoot. We’re always here to support our customers, even if the experience wasn’t ideal.

Best regards,
The Down To Ground Team

Rated 1 out of 5 stars

I have posted before about this issue

I have posted before about this issue, I canceled an order back on March 30th, the very same day of placing the order! As of today (6-30-25) I still have not received the refund, they said to me many times it was processed and I never got it! Do not waste your money or time with this company, they are scammers!

The latest they ask me to provide a PayPal email address.... Stay away!!!!!!

June 26, 2025
Unprompted review
Down To Ground logo

Reply from Down To Ground

Hi John,

We are very sorry for the ongoing trouble you have experienced. We completely understand how frustrating and disappointing this situation must be, especially after following up multiple times and not receiving a clear resolution.

You are absolutely right to expect better. Your refund was initially processed on our end shortly after the cancellation on March 30. However, we recently uncovered a technical issue with our payment gateway that caused some refunds, including yours, to fail silently. Unfortunately, we were not alerted to these failed transactions, which is why you never received the funds despite being told otherwise.

We take full responsibility for this and sincerely apologize for the delay and lack of clarity. It is not the experience we want for any of our customers.

Unfortunately, we are no longer able to reissue the refund through your original payment method (your credit card) at the moment. To make things right as quickly as possible, we can issue your refund through PayPal or a direct bank transfer. Please let us know which option you prefer and provide the necessary details so we can take care of it immediately.

We truly appreciate your patience and the chance to correct this. If you have any other concerns or questions, we are here to help.

Warm regards,
The Down To Ground Team

Rated 4 out of 5 stars

I was a sceptic

I was a sceptic so went onto GPT to ask how to test and did not get a satisfactory result.
Contacted support and had it explained in more detail how to test their specific product retested it and verified that it is working.
Very impressed with support the appearance and quality of the product

June 27, 2025
Unprompted review
Down To Ground logo

Reply from Down To Ground

Hi Christopher, thank you for your feedback! We're glad you took the time to dig deeper and test things out. It’s great to hear that our support team was able to provide the clarity you needed and that the product met your expectations in the end. Your feedback means a lot, and we're thrilled you're impressed with both the support and the quality of the product!

Thanks,
The Down To Ground Team

Rated 1 out of 5 stars

Transparency Missing

This company does provide full transparency of location and all fees. It should be disclosed that the business/company resides in a specific country so customers are aware that will be currency exchange charges added to their cards when they complete a purchase.

Also, interesting that speaking to anyone is so difficult. You got me this time but it won't happen again.

I have also shared my experience with several people I know who were looking to purchase this type of product and the website.

Thank you,

Previous Customer

May 22, 2025
Unprompted review
Down To Ground logo

Reply from Down To Ground

Hello,

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about your experience and understand your frustration regarding the unexpected currency exchange charges.

You're absolutely right that transparency is important, and we appreciate you pointing this out. While our checkout system reflects local currency for many regions, we acknowledge that we could be clearer about our business location and the potential for conversion fees. We're actively working to improve how this information is communicated on our website.

We're also sorry to hear that getting in touch felt difficult. Providing accessible support is a priority for us, and we’ll take your comments seriously as we continue to improve the experience for all customers.

We appreciate you giving our product a try and truly regret that we fell short in your case. If there's anything we can do to make this right, feel free to let us know.

Sincerely,
The Down To Ground Team

Rated 4 out of 5 stars

Be patient--results are worth the wait!!!

I purchased the single pad for two different beds. They are wide enough that if you're a "simple" sleeper, it's ample size. I didn't seem to notice much the first two weeks and was rather disappointed. It's been about a month and I'm noticing a few things!!! I have been sleeping so sound--which never happens, and I truly think I have fewer aches and pains than normal! (70 year old!!) Be patient and give it a chance!! Changes were gradual for me!!! I'm sold!!!!

June 13, 2025
Unprompted review
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Reply from Down To Ground

Hi Kathy, thank you for your feedback! We really appreciate your honesty and patience in giving Down To Ground product time to work. It's great to know that you're now sleeping more soundly and feeling fewer aches and pains. Everyone’s body responds a little differently, so your story is a wonderful reminder that gradual changes can be just as powerful.

We're so glad it’s made a difference for you!

Thanks,
The Down To Ground Team

Rated 4 out of 5 stars

Strangely

Strangely, I think it's working. I don't physically see a change, however, I feel calmer... Interestingly, I've been telling friends and family without knowing why.....so my mind and body must be adapting if I'm spreading the news. With this soar neck, it seems to be getting better, but is that the steroid shots or the down to ground? stay tuned:)) edith recommends

June 11, 2025
Unprompted review
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Reply from Down To Ground

Hi Edith, thank you for your feedback! It’s great to hear you’re feeling calmer and that you’re spreading the word, that’s a wonderful sign your body might be adapting!

Whether it’s the grounding mat, the steroid shots, or a combination of both, we’re hopeful you continue to see improvements. Definitely keep us posted and we’re here cheering you on!

Thanks,
The Down To Ground Team

Rated 5 out of 5 stars

Best Grounding Gear on the Market!

This is the third company that I’ve tried grounding products from, and they’re MILES in front, on every level- product quality, customer service, product functionality, range of products, value for money (especially when bundling).

I purchased a single sized grounding sheet, a grounding mat, a wall socket tester and a product tester. The sheet is the only one I’ve found that has a strong enough current to go UNDER the sheet. The sockets and leads are a better quality. The material itself made out of is way more robust and way bigger than other ones I’ve tried. I can use it on my bed (just for me), or throw it on the couch for movie marathons and ground while I’m relaxing. I love it.
The mat is great too. Sitting at my desk working, sitting on the couch…..and I always talk visitors into giving it a go while they have a cuppa and chats 🙂
And the testers!!! They’re SO GOOD to have!! You really have no idea whether your products are actually working properly or not, and I was able to test my sheets, mat, my leads (one of which was not working at all!!), and use everything with complete confidence.
And to ice the cake I had a number of interactions with customer service with questions about my products and they were consistently prompt, professional, and pleasant to deal with.
Five stars across the board.

June 5, 2025
Unprompted review
Down To Ground logo

Reply from Down To Ground

Hi Paige, thank you for your feedback! We’re thrilled to hear that you’re enjoying the quality, functionality, and range of our grounding products. It’s wonderful to know the testers have given you confidence in your setup, that’s exactly what we aim for.

We truly appreciate your kind words about our customer service as well; it means a lot to the whole team. Thank you for sharing your experience and for recommending us to others.

Thanks,
The Down To Ground Team

Rated 3 out of 5 stars

Not happy so far

So i bought the Queen ground mattress protector about two weeks now, I can't say it has changed anything for me, I do feel hot sleeping on it, and I use linen, or bamboo sheets. Also how do I know its working as you dont get the grounding green light tool to see, only the small wall adapter for the PP. For the price, I think this company could supply the $70 tool, but also you can't return it if its not working for you, other companies do give you 30 days. So no not happy

June 10, 2025
Unprompted review
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Reply from Down To Ground

Hi Kym, thank you for your feedback! We truly appreciate your honesty. I’m sorry to hear you’re feeling hot while using the mattress protector and that you haven’t noticed any benefits yet. Sometimes, personal experiences with grounding products can vary, and factors like bedding materials and individual sensitivity can play a role.

Regarding the grounding tool, we understand the desire for a simple way to verify the connection. While we don’t include the $70 tester with the protector, the small wall adapter is designed to ensure proper grounding when plugged in. We’re always looking to improve and appreciate your suggestion.

As for returns, we aim to balance hygiene and customer satisfaction. Although our current policy doesn’t offer a 30-day return window, we’d be happy to discuss options or assist you further.

Please let us know how we can support you.

Thanks,
The Down To Ground Team

Rated 5 out of 5 stars

I suffer from foot neuropathy

I suffer from foot neuropathy, caused by Type1 Diabetes. I have all the potions and lotions, enought to supply a small village. Nothing has worked like "grounding" It didn't take a few weeks to work, it started working the day I started using the product. Absolute life saver.
Thank You 😊

April 15, 2025
Unprompted review
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Reply from Down To Ground

Hi Caz, thank you for your feedback! We’re truly touched to hear grounding has made such an immediate and positive difference for your foot neuropathy. It’s amazing when something finally brings relief after trying so much else.

We’re grateful to be part of your journey and truly appreciate your kind words. If you ever need any support or have questions, we’re here for you!

Take care and thank you again 😊

Thanks,
The Down To Ground Team

Rated 1 out of 5 stars

Does not do what it says on the tin

I have been using this grounding sheet for several months and have seen absolutely no improvement in my sleep, nor how I feel in the morning. Their emails urge you to contact them for advice, but I have emailed twice and received absolutely no response. This is a very expensive fail.

June 4, 2025
Unprompted review
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Reply from Down To Ground

Hi Alison, thank you for your feedback! We're truly sorry to hear about your experience and that you haven't seen the improvements you were hoping for. We also sincerely apologize for the lack of response to your previous emails, that's not the level of service we aim to provide, and we appreciate you bringing it to our attention.

Grounding doesn't always produce instant or dramatic changes for everyone, and the results can vary depending on individual health conditions, environment, and lifestyle. That said, your experience matters, and we’d really like to help you troubleshoot or explore possible next steps.

If you're open to it, we'd love to understand more about how you're using the sheet and your current setup so we can assist you properly. We're here to make it right however we can. We have just emailed you. Please check both your spam and inbox folders.


Thanks,
The Down To Ground Team

Rated 3 out of 5 stars

No benefit so far but still trying out the mattress pad…

We are still trying out the mattress pad and after 5 days, both my husband and I are questioning the benefit. Our sleep has not improved nor has any sense of body restorative results. I really want this to work, so will continue and post if it improves.

June 3, 2025
Unprompted review
Down To Ground logo

Reply from Down To Ground

Hi Pamela, thank you for your feedback! We completely understand and it’s important to give your body time to adjust.

For many people, the effects of grounding aren’t instant. It can take a bit of consistent use for the body to respond, especially if there are deeper issues like long-term inflammation or sleep disruptions. We're glad to hear you're willing to continue, and we’re hopeful you'll begin to notice subtle improvements over time.

Please keep us posted and feel free to reach out with any questions along the way. We're here to support you!

Thanks,
The Down To Ground Team

Rated 5 out of 5 stars

Sceptic no longer!

Ok - I was a sceptic but willing to be proven wrong and boy! Was I!
I often have a swollen ankle after a hot spell and sleeping usually doesn’t help - I wake up still with puffy feet and ankles. That was u til I got my mattress cover. Now I wake with fully normal ankles and feet daily, no matter what the weather was like the previous day OR how much fluids I drank (I’m rubbish at hydrating!)
All in all, if the sheet was a little more cotton-like, I’d love it even more but heck…. It’s brill.

June 2, 2025
Unprompted review
Down To Ground logo

Reply from Down To Ground

Hi Angela, thank you for your feedback! We're absolutely thrilled to hear that the mattress cover has made such a noticeable difference for you, especially with something as uncomfortable as swelling in your ankles. It's always great to see a skeptic turned believer!

And we really appreciate your feedback about the material. We’re always working on ways to improve, so hearing what you’d love to see in future versions is super helpful.

Thanks again for your kind words and we’re so glad it’s working brilliantly for you!

Thanks,
The Down To Ground Team

Rated 3 out of 5 stars

Not big enough for a king bed

Not big enough for a king bed. It only basically covers the center.

June 1, 2025
Unprompted review
Down To Ground logo

Reply from Down To Ground

Hi Karen, thank you for your feedback! While it may not cover the entire king bed, rest assured that as long as a good portion of your body is in contact with the mat, your whole body will still benefit from grounding. If you'd prefer broader coverage, you can also try rotating the mat to run across the width of the bed instead of the length, it can help cover both you and your partner more effectively.

Thanks,
The Down To Ground Team

Rated 4 out of 5 stars

Im currently still monitoring changes…

Im currently still monitoring changes with the grounding mattress cover- i do have alot of health issues but the first thing i have noticed is that im sleeping better and getting much deeper sleep. Il continue to monitor and record. If all goes well id be getting this for my whole family.

June 1, 2025
Unprompted review
Down To Ground logo

Reply from Down To Ground

Hi Shivvy, thank you for your feedback! We are so happy to hear that you’re already noticing deeper, better sleep, that’s often one of the first signs that grounding is starting to support your body. Monitoring your progress is a great idea, especially with multiple health concerns. Please keep us posted on how things go, and if you ever need guidance or have questions along the way, we’re here for you.

Thanks,
The Down To Ground Team

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