The sensation I’m getting more of is tingling of the fingertips in the morning. It’s been over a month now as my body is contacting the coversheet. Sleeping more calmly as I’ve been under lots of anxi... See more
Company replied
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Based on reviews, created with AI
At Down To Ground, you will find the world's best indoor grounding products that will help you reduce your pain, decrease your inflammation, improve your sleep and much more so you can wake up feeling incredible! With no extra effort. Experience the healing power of earthing with Down To Ground. Transform your sleep and well-being through our scientifically-proven, indoor grounding products designed to reduce pain, inflammation, and improve sleep quality. Shop now to bring the earth's healing energy right into your home! Get grounded and stay grounded. Your body and mind will thank you.
Replied to 97% of negative reviews
Typically replies within 48 hours
I ordered and received the shoes, several pillow cases, a fitted sheet, and grounding mat. I tried all the products for 2 weeks and was not happy with any of them. The shoes were were so uncomfortable I couldn't wear them, and I felt no positive effects what so ever using other items. When I inquired about returning them I was told that returns were only accepted if unopened and unused! How am I supossed to tell if they work without using the?

Reply from Down To Ground
Such a simple problem to fix, a simple statement in their advertising that a “full size“ mattress cover does not cover a king bed mattress completely.
We now have the situation where the Edge is a good 12 inches in from each side, and if I rotate at 90° well, I appreciate the logic that some contact is better than nothing but it is not as pictured in the advert
I appreciate the very fast response from Judy on my complaint, but simply saying partially covers and is sufficient is disingenuous When the photo for a full size shows a full mattress cover.
It really does take the edge off the excitement of getting a quality product in place.
I’m half tempted to simply return it without being used, but the other comments about the difficulty getting that done and extracting a refund makes me think this is all too hard.
I know of other bedding companies including for mattresses where a 30 day refund is their guarantee regardless of status of use.
Given I paid as much as I did in Australia, this is very disappointing

Reply from Down To Ground
I was quite skeptical that this mat would make any difference, but it does. Luckily my favorite sheets are 100% cotton, and I decided to sleep comando to get the true effect, as my sleepwear is not 100% cotton. I certainly, fall asleep much faster, and sleep longer without waking up. I wake up refreshed eariler thatn before, but I believe that is becasue I am sleeping longer and better. My plantar fasciitis does no longer hurts first thing in the morning either! I do try and plant my feet flat on the bed when I first get in and also before I get out in the morning. I am totally pleased with my purchase.

Reply from Down To Ground
I purchased the mattress grounding mat (half) and it is a complete lie or "placebo effect". I tested the product with a calibrated multimeter and there is no electrical connection AT ALL between any part of the product, the mat, the earth points or even the two ends of the supplied "earthing cable". No part of this product has any earthing effect whatsoever as they do not connect to earth in any way. I have not received any response to a request for a refund.

Reply from Down To Ground
Prompt deliveries of great, useful, grounding bed pad, tester, & 2nd cord for Queen size bed. I did have to add sheet holders from elsewhere to prevent it from punching up on the top, bottom, & sides, but that was easy enough to do.

Reply from Down To Ground
Perimenopause symptoms brought me here and I spent about a year dithering before I ended up buying it. I’m so glad I did. I don’t know if it’s a placebo effect or what but my sleep quality has definitely improved. It’s like lights out parties over when I sleep now, which is grea. However my dreams are insanely hyper realistic. I don’t know if that’s a side-effect that is common? Anyway, I’m just pleased to be sleeping again and I don’t know if it’s another placebo effect but I feel a lot more relaxed in my body.

Reply from Down To Ground
Hi.
Grounding cover did nothing what so ever. Used it for months no change, these products are a waste of time. SAVE YOUR MONEY.
Note : I made a product review as they requested after the sale. And unsurprisingly it did not make in onto their reviews on their website so I can only assume the rest of the review are false.

Reply from Down To Ground
I have posted before about this issue, I canceled an order back on March 30th, the very same day of placing the order! As of today (6-30-25) I still have not received the refund, they said to me many times it was processed and I never got it! Do not waste your money or time with this company, they are scammers!
The latest they ask me to provide a PayPal email address.... Stay away!!!!!!

Reply from Down To Ground
I was a sceptic so went onto GPT to ask how to test and did not get a satisfactory result.
Contacted support and had it explained in more detail how to test their specific product retested it and verified that it is working.
Very impressed with support the appearance and quality of the product

Reply from Down To Ground
This company does provide full transparency of location and all fees. It should be disclosed that the business/company resides in a specific country so customers are aware that will be currency exchange charges added to their cards when they complete a purchase.
Also, interesting that speaking to anyone is so difficult. You got me this time but it won't happen again.
I have also shared my experience with several people I know who were looking to purchase this type of product and the website.
Thank you,
Previous Customer

Reply from Down To Ground
I purchased the single pad for two different beds. They are wide enough that if you're a "simple" sleeper, it's ample size. I didn't seem to notice much the first two weeks and was rather disappointed. It's been about a month and I'm noticing a few things!!! I have been sleeping so sound--which never happens, and I truly think I have fewer aches and pains than normal! (70 year old!!) Be patient and give it a chance!! Changes were gradual for me!!! I'm sold!!!!

Reply from Down To Ground
Strangely, I think it's working. I don't physically see a change, however, I feel calmer... Interestingly, I've been telling friends and family without knowing why.....so my mind and body must be adapting if I'm spreading the news. With this soar neck, it seems to be getting better, but is that the steroid shots or the down to ground? stay tuned:)) edith recommends

Reply from Down To Ground
This is the third company that I’ve tried grounding products from, and they’re MILES in front, on every level- product quality, customer service, product functionality, range of products, value for money (especially when bundling).
I purchased a single sized grounding sheet, a grounding mat, a wall socket tester and a product tester. The sheet is the only one I’ve found that has a strong enough current to go UNDER the sheet. The sockets and leads are a better quality. The material itself made out of is way more robust and way bigger than other ones I’ve tried. I can use it on my bed (just for me), or throw it on the couch for movie marathons and ground while I’m relaxing. I love it.
The mat is great too. Sitting at my desk working, sitting on the couch…..and I always talk visitors into giving it a go while they have a cuppa and chats 🙂
And the testers!!! They’re SO GOOD to have!! You really have no idea whether your products are actually working properly or not, and I was able to test my sheets, mat, my leads (one of which was not working at all!!), and use everything with complete confidence.
And to ice the cake I had a number of interactions with customer service with questions about my products and they were consistently prompt, professional, and pleasant to deal with.
Five stars across the board.

Reply from Down To Ground
So i bought the Queen ground mattress protector about two weeks now, I can't say it has changed anything for me, I do feel hot sleeping on it, and I use linen, or bamboo sheets. Also how do I know its working as you dont get the grounding green light tool to see, only the small wall adapter for the PP. For the price, I think this company could supply the $70 tool, but also you can't return it if its not working for you, other companies do give you 30 days. So no not happy

Reply from Down To Ground
I suffer from foot neuropathy, caused by Type1 Diabetes. I have all the potions and lotions, enought to supply a small village. Nothing has worked like "grounding" It didn't take a few weeks to work, it started working the day I started using the product. Absolute life saver.
Thank You 😊

Reply from Down To Ground
I have been using this grounding sheet for several months and have seen absolutely no improvement in my sleep, nor how I feel in the morning. Their emails urge you to contact them for advice, but I have emailed twice and received absolutely no response. This is a very expensive fail.

Reply from Down To Ground
We are still trying out the mattress pad and after 5 days, both my husband and I are questioning the benefit. Our sleep has not improved nor has any sense of body restorative results. I really want this to work, so will continue and post if it improves.

Reply from Down To Ground
Ok - I was a sceptic but willing to be proven wrong and boy! Was I!
I often have a swollen ankle after a hot spell and sleeping usually doesn’t help - I wake up still with puffy feet and ankles. That was u til I got my mattress cover. Now I wake with fully normal ankles and feet daily, no matter what the weather was like the previous day OR how much fluids I drank (I’m rubbish at hydrating!)
All in all, if the sheet was a little more cotton-like, I’d love it even more but heck…. It’s brill.

Reply from Down To Ground
Not big enough for a king bed. It only basically covers the center.

Reply from Down To Ground
Im currently still monitoring changes with the grounding mattress cover- i do have alot of health issues but the first thing i have noticed is that im sleeping better and getting much deeper sleep. Il continue to monitor and record. If all goes well id be getting this for my whole family.

Reply from Down To Ground
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.