I have been waiting for over a month now for a refund after being let down by Allzone! I have followed the instructions give by both Allzone and Sequra, they have all the relevant documents to say th... See more
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SeQura is a safe and great way to buy something and pay in deposits. I have done it a few times now, especially with a large amount and paid the item off slowly. Sequra is not only trustworthy but fri... See more
Absolutely love this company. Everything is so seamless. They always reply quickly to emails and have always been very helpful. I closed one of my loans early and they recalculated the settlement f... See more
Excellent service. Would not be able to purchase without SeQura. Used several times previously. Very quick and very simple.
Company details
Written by the company
Disfruta hoy de lo que necesitas y págalo después. Equípate para tu próxima maratón, cambia de look, mejora tu inglés o redecora tu casa con la solución de pagos aplazados más innovadora del mercado. Elígenos como método de pago en más de 4.000 tiendas. Consigue lo que quieres ahora, y págalo con total flexibilidad. En 3 pagos sin coste, hasta en 18 plazos, o págalo después de recibirlo. Tú decides.
Contact info
Ali Bei 7, 08010, Barcelona, Spain
- clientes@sequra.es
- sequra.es
4.5
Excellent
6K reviews
Replied to 96% of negative reviews
Typically replies within 1 week
En el personal.
July 20, 2023
Unprompted review
Francesco de Customer Care muy…
Francesco de Customer Care muy resolutivo atento.
Muy confiable sequra
May 30, 2023
Unprompted review
Horrible "service"!
This was the worst call and customer "support" experience I have ever experienced. Not only was the woman on the Phone rude but also did not even let me know where she was calling from, but directly asking the most private questions regarding income etc. which reminded me instantly at scammers!
April 13, 2023
Unprompted review
Reply from SeQura
Hi Mickey
We're sorry to hear that you didn't have a good experience, we're taking notes to keep improving.
In order to be able to offer our service to the maximum number of people we sometimes request additional information by phone, we are sorry that the experience was not satisfactory, we will continue working to offer a better service.
Very fast and efficient support
Very fast and efficient support. Thank you.
January 4, 2023
Unprompted review
Fraud alert - business model to get your money
Fraud alert - They Took Over 160 Euro From My Account And Gave Me A Payment Plan Of Approx. 3500 Euro. After That the Company I Ordered Invisalign (Smile2impress) Blocked Contact With Me And Never Gave Us The Treatment. I Canceled and Withdrawed The Contract Within 14 Days, But They Refuse To Let Me Out Of The Contract Or Give The Money Back.
Update: 27/11/22 They are not ashamed to claim the second rate. I wrote more than 10 E-Mails and 3 letters and they never responded correctly or confirmed the cancellation.
October 27, 2022
Unprompted review
Reply from SeQura
Hello Antje
We are trying to help you by mediating in your problem with smile2impress.
We cannot confirm the cancellation as this is a matter for smile2impress, we are working to ensure that either you receive the treatment or smile2impress confirms the cancellation so that we can refund the amount paid.
I used SeQura for a large purchase
I used SeQura for a large purchase. Payments were interest free over 3 months. Payments were taken by SeQura by direct debit and they sent an email to say they would be deducting the amount as a reminder. Fantastic service and I would definitely recommend and use them again.
August 19, 2022
Unprompted review
Great financing service
Used SeQura to purchase a stereo amp. Was the amp I wanted, but the cost was more than I could spend in one lump payment. SeQura allowed me to finance it over 12 monthly installments. No tricks, or hidden fees.
October 17, 2022
Unprompted review
❤❤❤❤❤❤❤❤❤❤❤❤
September 26, 2022
Unprompted review
Their client service is.. top-notch..respond immediately ans ever so friendly and very fast and efficient...i wished their were more companies in Spain with such a good client service department...ap
More than once they solved problems without even their reasonability very correct and superfast
September 1, 2022
Unprompted review
Excelente medio de financiar compras en…
Excelente medio de financiar compras en internet. Rápido, cómodo y sin requerir documentación. La única pega son los intereses elevados que cobran.
July 6, 2022
Unprompted review
Excellent service would use again
Excellent service would use again, as method very easy to negotiate
May 18, 2022
Unprompted review
Cambio de condiciones- Mal servicio
Al momento de contratar la financiación, se me ofrecieron unas condiciones las cuales eran diferentes al momento del pago. Adicionalmente me quieren cobrar los costes fijos de todos los meses por adelantar mi pago, cuando en la publicidad ponía que se podía adelantar el pago en cualquier momento. Y ahora nadie me contesta mis emails…
At the time of contracting the financing, I was offered some conditions which were different at the time of payment. Additionally, they want to charge me the fixed costs of every month for advancing my payment, when in the advertisement it said that I could advance the payment at any time. And now no one answers my emails....
July 28, 2021
Unprompted review
Reply from SeQura
Hola Daniel
Durante el proceso de compra en el apartado de mas información se muestra un ejemplo de financiación, no son datos de la compra en concreto que estás haciendo, es antes de proceder al pago cuando te mostramos toda la información correspondiente a tu pedido y las condiciones que se te ofrecen para que dispongas de toda la información, no cambian las condiciones.
Respecto a los costes, queremos pedirte perdón ya que no te informamos correctamente, el importe a pagar que te indicamos era correcto, pero al indicarte el desglose, en lugar de informarte de que parte correspondía a costes fijos te indicamos que costes te estabas ahorrando.
Ya te hemos contestado el correo que nos enviaste ayer informándote de todo esto.
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