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Really nice experience
February 17, 2025
Unprompted review
Reply from Serenis
Thank you very much, Riccardo, you are very kind 💜 Have an amazing journey!
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Company details
About Serenis
Written by the company
Assistenza
Scrivici
Chi siamo
Piacere, Serenis 👋
Offriamo psicoterapia di qualità, online e al giusto costo, per rendere accessibile il benessere mentale.Ogni terapeuta è differente
Noi troveremo la persona giusta per ciò di cui hai bisogno: devi solo rispondere ad alcune domande.
Il primo colloquio è gratuito
Durerà 45 minuti: ti servirà per conoscere la terapeuta o il terapeuta che ti avremo assegnato e capire se proseguire o meno.
Non è un abbonamento
Non ci sono vincoli, costi di attivazione o un numero obbligatorio di sedute: potrai cambiare terapeuta o interrompere la terapia se ne avrai bisogno.
Ti abbiamo incuriosito?
Visita il nostro sito e scrivici in chat, o accorcia i tempi e compila il questionario: ci metterai solo un paio di minuti.
Inizia
Hai bisogno di aiuto?
Se non è urgente, scrivici in chat: cercheremo di darti una mano.
Se invece è un'emergenza, chiama subito:
- 112 (il numero unico, attivo 24/7);
- 800 86 00 22 (se pensi al suicidio);
- 15 22 (violenza sulle donne);
- 196 96 (se hai meno di 18 anni);
- 199 28 42 84 (se vuoi semplicemente parlare con qualcuno).
Contact info
Italy
- serenis.it
4.8
Excellent
2K reviews
Replied to 83% of negative reviews
Typically replies within 2 weeks
Verified
Comprensione, disponibilità e professionalità
Anna Laura è una professionista comprensiva e molto disponibile. Mi sto trovando molto bene.
February 22, 2025
Reply from Serenis
Grazie Simonetta: per noi è davvero importante ricevere feedback come il tuo. Un caro saluto!
Reply from Serenis
Ciao Stefano,
spiegaci meglio: cosa non ha funzionato? Che problema hai avuto di preciso? In questo modo possiamo capire come risolvere e soprattutto come aiutarti.
Non è vero che con noi è impossibile interloquire: il nostro servizio di assistenza risponde sette giorni su sette. Se hai disinstallato l'app puoi contattarci dal sito: vai su serenis.it, scorri in fondo alla pagina e clicca la voce "Assistenza".
A presto,
il team Serenis
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Great Experience
I have had a wonderful experience with Serenis and the therapists who work there. It was easy to find someone, and they decided it was not best to continue because it would be more effective with someone fluent in English. I now have been working with Veronica Lunder and made great progress. She is very good at her job and easy to talk to. I recommend Serenis to anyone. It is very reasonably priced as well. I feel fortunate to have found them!
January 23, 2025
Unprompted review
Reply from Serenis
Hi there, thank you for your kind words! We’re so glad to hear that you’ve had a positive experience and made great progress. It’s wonderful that you’ve found a good fit, and we truly appreciate your recommendation. Wishing you all the best on your journey!
Reply from Serenis
Thank you Oliver 💜
Verified
Reply from Serenis
Thank you Darren 🤩
I'm a Serenis user since May and I had…
I'm a Serenis user since May and I had a problem with the app that nobody was able to solve it,
So, i wrote again to the customer care after 12h and Greta
Immediately solved it so easily in 3 minute.
Now the app is working well as before.
Regarding my psyhcological paths, I just wanna say thanks to Domenica, she's fantastic
July 10, 2023
Unprompted review
Reply from Serenis
Hi Fabrizio,
thank you so much for your kind feedback. We truly appreciate the time you took to share your positive experience with us. The entire team, including Greta and Domenica, was delighted to read your heartfelt words, and it brought smiles to all our faces.
We are here for you anytime 😊
Verified
I feel the therapist was just getting…
I feel the therapist was just getting her pay check and one session missed, they won't reschedule just debit the money and could give a crap if you had a major issue. Not reliable in my opinion and don't factor in family.
April 27, 2023
Reply from Serenis
Ciao Antonietta, three days ago we asked you to leave your email address so we could figure out what had happened. Can you please provide it to us? Otherwise, we will have to report your review because we are unable to verify its authenticity. Thank you.
Verified
Immediato, facile, professionale
Servizio immediato, facile da richiedere.
Assistenza perfetta e professionisti qualificati.
October 20, 2022
Reply from Serenis
Grazie Stefania per le tue parole, ci fa davvero piacere che tutto stia andando bene 🙏🏻
Easy to access, from any place in the world
Serenis has changed the way I see at psychology a psychotherapy - it makes easy to access to top professionals, anywhere around the world !
July 8, 2022
Unprompted review
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