They took my money and a promise of a vehicle report, but no confirmation and no way to get in touch
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This is a scam. No information sent .Try take £0.99 then set up recurring subscription payment £24.99 on account . They do this about a week later . So stop it straight away . Don't give any details.C... See more
Company replied
Can only agree with comments about being rubbish - I only wish I had read reviews before purchasing, and thank goodness only few pounds involved. The actual report only contained stolen database rep... See more
Got scammed for money, bought a report for 18.99€, after one hour (VIN REPORTS NG9 7 NOTTINGHAM) took another 29.99€ from my bank account, without my permission, for nothing, I didn’t bought any other... See more
Company replied
Company details
Written by the company
Free VIN Check. Find out Damage Vehicle History, odometer,photos, defects, recalls, stolen databases.
Contact info
40, Katowice, Poland
- vin-info.com
1.4
Bad
88 reviews
Replied to 14% of negative reviews
Typically replies within 1 week
They took my money and a promise of a…
They took my money and a promise of a vehicle report, but no confirmation and no way to get in touch
June 18, 2025
Unprompted review
This company is a SCAM
This company is a SCAM
17.99 euros for an AI generated comment s straight from the Nissan sales brochure
April 15, 2025
Unprompted review
This is a scam
This is a scam. No information sent .Try take £0.99 then set up recurring subscription payment £24.99 on account . They do this about a week later . So stop it straight away . Don't give any details.Contacted bank stopped them recurring payments . Don't do it . Stick to trusted genuine auto trader site . You get details straight away and confirmation email with genuine auto trader site.
November 26, 2024
Unprompted review
Reply from VIN-Info.com
Why do you think it's our company? We are selling vehicle history reports on https://uk.vin-info.eu/ in many countries for years. We don't take 0,99 check our regulation or privacy policy. It has to be mistake.
15 euro for them to tell me that in…
15 euro for them to tell me that in 2014 when the car left the dealership it had only 8 km.
October 28, 2024
Unprompted review
Got scammed for money
Got scammed for money, bought a report for 18.99€, after one hour (VIN REPORTS NG9 7 NOTTINGHAM) took another 29.99€ from my bank account, without my permission, for nothing, I didn’t bought any other reports, and didn’t added my card info
October 27, 2024
Unprompted review
Reply from VIN-Info.com
I'm sorry to hear that, Daniel, but why do you think it has something to do with us?
It is a scam!
It only gives info about stolen vehicles! A rip off!
September 14, 2024
Unprompted review
I paid for a report and didn't even get…
I paid for a report and didn't even get to view the report total waste of money
May 30, 2024
Unprompted review
Reply from VIN-Info.com
We are very sorry that you have had a negative experience with our service and feel that your perception of our company is not trustworthy. At VIN-Info, we place great importance on the integrity and accuracy of our services. We understand that trust is the foundation of any customer relationship and we take your concerns very seriously.
We would like to learn more about your specific situation to find out how this perception came about and how we can resolve the matter to your satisfaction.
Our goal is to provide a valuable and reliable service to our customers. We hope that we will have the opportunity to restore the trust you have lost in us.
SCAM
SCAM. Shows not right information. False on history (odometer readings etc.)
When they find statement by insurance company, that odometer reading not actual (because there was no electricity at the time), this site writes FALSE imaginable odometer readings. They calculate by some algorythm. And they misleading customers by that!
April 24, 2023
Unprompted review
Reply from VIN-Info.com
Dear Ma Netas,
Thank you for taking the time to share your experience and provide feedback on our services. We apologize for any inconvenience you may have encountered while using our vehicle history report service. At VIN info, we are committed to providing accurate and reliable information to our customers, and we take any discrepancies seriously.
Please be assured that we obtain our data from various trusted sources, and we strive to maintain the highest level of accuracy in our reports. However, we understand that, on rare occasions, there may be errors or inconsistencies in the data we aggregate. We apologize for any confusion or inconvenience this may have caused you.
We would like to investigate this issue further to ensure the quality of our services. If you could provide us with more details, such as the VIN and the specific discrepancies you encountered, our team will be more than happy to look into the matter and work towards a resolution. We will also use this information to improve our algorithm and data accuracy for the benefit of all our customers.
Please feel free to reach out to our customer support team at https://uk.vin-info.com/contact to provide additional information or if you have any further concerns. We value your feedback and appreciate your understanding as we work to resolve this matter.
Again, we apologize for any inconvenience and thank you for bringing this issue to our attention. We look forward to assisting you and providing a more satisfactory experience in the future.
Sincerely,
Anette
Customer Happiness Officer
VIN Info
DO NOT waste your money
I paid about 9€ for my car history, the “info”they presented me is absolute ridiculous: some pictures from a selling website (it was my ad btw) THATS IT. I asked for my money back, they play stupid and dont respond anymore, DO NOT waste your money here
Respond to vin: a lot of data? Dont make me laugh. You presented 0 information to me for 40 RON. Read the caption again, i said that the pictures are the only “info” you presented even tho you claimed you have history info about my car.. you had a big, fat NOTHING. You are scamers period.
January 9, 2023
Unprompted review
Reply from VIN-Info.com
We are agregating a lot of data so there can be pictures from the ad, but you are buying vehicle history report, not pictures. There are a lot of other information in our reports and the price depends on how much info do we have.
edit: you pay for what you see -
https://ro.vin-info.com/comanda-rapoarte/TMBAE73T3B9038597
we are showing you what pictures do we have (see the dates)
stolen cars check, Echipare vehicul, Securitate
POOR CHECK !!!!
Incomplete check report. No vehicle CC
or Vehicle Registration number.
Pay £8,50 for poor service.
Very unhappy.
AVOID!!!!!
September 27, 2021
Unprompted review
Reply from VIN-Info.com
Sorry to hear that, right now we've got a lot new data, you can check it before you buy.
Scam.
Scam.
It's not worth being 4e cheaper than carvertical if it's this trash.
Also, I wanted to check the report 2 months after I found some lost papers regarding service and guess what? They delete the reports after 30 days...
They never mentioned this, not before not after I paid.
Disgusting.
August 11, 2021
Unprompted review
Reply from VIN-Info.com
We were always are clear about that, you can find it in our Terms of service, and on your account you will see when the report will expire. Carvertical has it the same way.
It’s a scam
It’s a scam. I paid for report about km mileage and I don't received it. After complaint of goods they did not return the money.
If you like waste your cash - use vin-info.com.
April 15, 2021
Unprompted review
Reply from VIN-Info.com
Sorry to hear that. We are always showing what will be included in the report - before you pay for it. So if you don't have mileage it's not the case for money return.
DO NOT PAY! IT’S A SCAM !!
DO NOT PAY!! It’s a scam, they won’t tell you more than what you know already, brand, model, year, and that’s it, they don’t even bother in replying to their awful reviews here on trustpilot.com, they rather get bad feedbacks and keep your money than refund you, you can see how cheap they are.
January 22, 2021
Unprompted review
Reply from VIN-Info.com
We even didn't know about trustpilot and all those fake reviews not connected to our company and product.
Rubbish
Rubbish - report provided nothing like the one advertised. Waste of money.
January 3, 2021
Unprompted review
Can only agree, RUBBISH
Can only agree with comments about being rubbish - I only wish I had read reviews before purchasing, and thank goodness only few pounds involved. The actual report only contained stolen database report which I already had from dealer.
The main thing to watch for is the green tick in “Manufacturer Information” which LEADS you to believe you will get “Specifications” which is what you WON’T get! (It just reveals who the manufacturer is ie BMW which , of course, is already patently obvious, assuming you’re looking at a BMW)
Don’t be duped -leave well alone!
October 27, 2020
Unprompted review
Absolute rubbish
Absolute rubbish - the sample report bears no resemblance to what I actually received. Total rip-off which supplied me only with information that I already have from the registration documents and supporting manuals and documentation. Do not use these people.
October 16, 2020
Unprompted review
Scammers!! ZERO relevant information about my vehicle!te rip off!
This is a complete rip off!!
I paid to receive the same information I had before paying!
I received ZERO relevant information about my vehicle.
Before making the payment though, they trick you into it saying they have information about mileage, checks, etc, but i got NONE!
Waste of money.
September 3, 2020
Unprompted review
TERRIBLE REPORT
TERRIBLE REPORT. USELESS INFORMATION AND NOTHING EVEN CLOSE TO WHAT IS DISPLAYED IN THE SAMPLE REPORT
August 17, 2020
Unprompted review
I paid 5.5 € and this showed me exactly…
I paid 5.5 € and this showed me exactly nothing about the history of the car!!!
July 16, 2020
Unprompted review
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