Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Avec 4,2 millions de sociétaires et 7,9 millions de contrats d’assurance gérés (au 31 décembre 2022), le Groupe Matmut est aujourd’hui un acteur majeur sur le marché français de l’assurance. Il offre à tous – particuliers, professionnels, entreprises, associations – une gamme complète de produits d’assurance des personnes et des biens (auto, moto, bateau, habitation, responsabilités, protection de la famille, santé, protection juridique et assistance) et de services financiers et d’épargne (crédits auto, projet, assurance emprunteur, livret d’épargne, assurance vie…)
France
3.0
2K reviews
Replied to 98% of negative reviews
Typically replies within 24 hours
Matmut is a cheating company, which wants its client to pay even when the contract are canceled.
Reply from Matmut
Hello,
I'm sorry about this situation. If you wish, we can discuss it via our email communitymanagement@matmut.fr to review your case together.
Best regards,
Garance
Attente interminable à chaque fois.
Attention, je me suis fait rayer suite à 3 degats liés aux memes intemperies d'octobre 2021.
Pas d'explication dans leur lettre.
Nul.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
