Shuttle Direct Reviews 20,761

Both journeys were pleasant and comfortable. The first driver spoke a little more English than the second. But we managed to get ourselves understood. The cars were comfortable and clean with a supply... See more

It was easy to book and the transport was nice (clean and comfortable). The one thing for me that was not so good, was that only two days before my return journey did I receive the information. Unti... See more

Pick up from the airport was swift and once I found out where the bus was, easy. The emergency info call lady was not the friendliest, but she re-sent the voucher with the info, so I was fine. The ret... See more

On my way to Santa Suzana I was extremely happy with the service! On the way back to the airport the shuttle left me at the wrong terminal without informing me which was not a very good experience.

We have used Shuttledirect for all our holiday Airport pickups and every trip has been a pleasure. All drivers have been on time at both collection from the airport and the return journey to the airpo... See more

We used Shuttle Direct to get from Chania Airport to our hotel in Bali and then back again later in the week. We shared a shuttle bus with two other couple each way making the journey much quicker tha... See more

I received my bus ticket at 00:17, and then had to wait a long time for the bus to depart. I didn't finally arrive at the hotel until 2:00 AM. The whole journey took nearly two hours. It was a very po... See more

I can’t fault this company. After many years using their services in Menorca without any hitches whatsoever, we used them again this year, in Sardinia. Again spot on. Polite, punctual and professional... See more

Great prompt service,friendly driver,maybe just allow voucher to be on your phone as not everyone has a printer,thank you,would definitely use again.😃

Polite, helpful, relieble, excelent driver. Great touch, the bottle of water after flight. Made travel sugestions and gave tips when qas asked

We booked a private transfer from Corfu Airport to our hotel and back, and everything worked perfectly. The service was excellent – very friendly and absolutely punctual. At the airport, the driver wa... See more

Always use Shuttle Direct when abroad. Driver ready and waiting at the airport as soon as we collected cases and picked us up at accommodation exactly at time stated. Drivers were very helpful and ple... See more

The transfer came on time and got to the airport in one piece but they failed to mention the journey would take almost 2 hours because of picking other people up. It was also very hot and no aircon in... See more

We've used Shuttle Direct many times in several different countries. Always a great service from pick up at airport to hotel drop off and same on return journey. Arrive promptly. Clean smart cars and... See more

We landed 30' early and didn't have luggage to collect. Thanks to the precise directions on the voucher, we found the desk easily, a were greeted by name by the staff who was expecting us. They explai... See more

Knowing that if there was a problem it can be resolved quickly by making a phone call

I didn't like that we were waiting in a bus for our shuttle for pretty long time, but worst part was, that we weren't informed about that. It was difficult as bus driver couldn't speak English and i... See more

The booking system was quick and easy but the bus was late and the bus itself was ver dirty and smelly. Driver was kind but the company need to clean their busses

Easy acces to the website. With accurate information.Upon Arrival a friendly lady at the desk who helped eventhough i could not find my voucher. The bus was already there and the driver had my name... See more

Excellent service direct to the apartment location. Pick up for return on time. Slight improvement would be time limit on wait for bus to fill at airport. If you're first on it can be a while before... See more

Waiting at arrival as stated. Plain was delayed but the company was there waiting. No car but mini bus to ourselves not a problem. No car but a bus again no problem. Punctual and very nice staff. Wil... See more

Excellent service, drivers where very nice. Great value for money we will definitely be using this service again and highly recommend it to everyone.

It’s the first time that I’ve booked a transfer like this and I was a little nervous, but it all worked out brilliantly. We had the same driver from and back to the airport. On arrival he was waiting... See more

Excellent service , we exited the terminal and the guy was there with a sign (Joseph) very friendly and gave us a lot of history & interesting facts about Malta on the way to our destination! Great se... See more

Easy process from Booking to arriving at the hotel, instructions on what to do after landing came through mail, quick and easy guidance at the airport, calm and reliable driver.

My 3rd time using Shuttle Direct. Everytime is good. No issues whatsoever. Drivers help my bags, they show up on time, very professional. I think I will continue to use Shuttle Direct for most of my t... See more

First class service. Asked if I could cancel my return part of transfer from hotel to airport as no longer needed. Prompt reply followed by refund. Makes for good business. Will highly re... See more

Very friendly and helpful staff who do a great job. While I normally hire a car for holidays we decided to use a transfer for a change. This turned out to be perfect. Great value and service. I wo... See more

Bang on time.for collection at end of stay. excellent services. Great value for money. A bit chaotic when I arrived at airport to join transfer but I think a lot of planes had been delayed. Would... See more

A great company to use to get to your hotel from the airport and a return. A superb price and great communication

Reservation was not registered at the local agency at the airport and there was no shuttle. First they told me to wait for about three hours. After a call with Shuttle Direct It was corrected and I c... See more

Always great service. I can always feel confident that private transfers will be on time when booking through Shuttle Direct.

Great service, Driver very helpful and courteous. Love the email from the Partners to give the pickup time and place. Doing great work , Thank You, Cecil

Always use shuttle direct and never a problem with them. This trip no different, great return service provided.

We were waiting for departure from Alicante airport for one hour. It was midnight and we didn’t be very happy.

Always on time.. takes pressure of customer waiting for pick up

Easy to book. Driver turned up early and had pleasant and efficient journey

i have used shuttle direct on numerous occasions and never had a problem always prompt and on time

Our flight was over an hour and a half late. A quick email to them while we were still on the tarmac and they assured us they would be waiting for us. The drive to our hotel was seamless!

Driver tried to drop us at the wrong apartamentos but as I had researched the area before I told himto go back to the street/ road but he stopped at top so I had to walk down to find apartamentos... See more

The bus and driver were great, but... too long a route for one bus. The journey took over two hours and we were late for our flight even though we thought we had booked time.

Very professional, informative and punctual. Booking was very easy and very well set up

Great punctuality and professional Also good communication and I felt I didn’t have to worry

Had to cancel my trip, which was very easy through their website. I had payed for the trip, and I got a refund.

Reasonable prices and always prompt

Reliable and very friendly company

Have been using shuttledirect for many years but I think quality has deteriorated used to be met with man holding up card now have to queue with others with much frustration This time nominated driv... See more

Very impressed. This company was so reliable. The booking process nice & simple & prices extremely competitive. Our outward driver was waiting longer than necessary as our flight was so delayed yet he... See more

My very first time using any coach service from the airport and shuttle direct was perfect! Really reliable, even after my flight was cancelled and changed to the next day the pick up was easily rearr... See more