Yourselfirst Reviews 16,640

TrustScore 2.5 out of 5

2.6

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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Customers express significant dissatisfaction with several aspects of the service. People report issues with cancellations, highlighting difficulties in terminating their subscriptions. Many reviewers mention unexpected charges and express frustration with the payment processes. Consumers also report problems with contacting customer support, indicating difficulties in resolving their issues. Furthermore, a significant number of reviewers express concerns about refunds, suggesting that obtaining reimbursement for unwanted charges is problematic.

Based on these reviews

Rated 3 out of 5 stars

I don't think the questions accurately conclude with my own considerations. Like... I thought it was very much a physical touch person. And I still am. I didn't consider myself to be as intellectu... See more

Company replied

Rated 2 out of 5 stars

I undertook a memory assessment, and it was quite interesting. The price of the assessment was reasonable. My only criticism is that a more detailed report might have been preferable, but I can't co... See more

Company replied

Rated 2 out of 5 stars

Pricing very misleading and website impossible to navigate to cancel £1.99 trial mysteriously turns into rolling subscription £23.99 every thirty days When I did make contact with customer service... See more

Company replied

Rated 1 out of 5 stars

Absolute scam . Took a quiz for £1.99 and suddenly £23+ is taken out my bank account as I’ve inadvertently signed up to a subscription. If you go to their FB page it is nothing but similar complaints.... See more

Rated 1 out of 5 stars

This is another company who seem to intentionally mislead you about charges. I thought i was going to be charged a small amount for checking my memory, but now i find i have been paying the full subsc... See more

Rated 4 out of 5 stars

I enjoyed taking the test and got an unexpected result, higher IQ than I thought. I also enjoyed the advice given to help yourself. I just wish these companies would let the customers decide whether t... See more

Company replied

Rated 1 out of 5 stars

I unwittingly signed up to a subscription, I had no idea and they state that its clearly communicated, I had been paying £23 a month for 6 months before I realised and the actual report I brought init... See more

Company replied

Rated 4 out of 5 stars

The questions made me think about when I have had difficulty in remembering things and then it asked the same question in a another way, which noted my recall. Good feedback with encouraging insight.... See more

Company replied

Rated 1 out of 5 stars

I agreed to pay £1.99 for an initial assessment. I never actually got it and I contacted them to say that there was no way I wanted to continue a subscription. They confirmed that I would not be charg... See more

Company replied

Rated 4 out of 5 stars

Insightful and surprising. Enneagram, I’d identified myself (independent test) as a core 9. Since this first report I’ve kind of lost track of how to access more of Yourselfirst. It’s not an App so... See more

Company replied

Rated 4 out of 5 stars

I really liked the variety of potential opportunities given. The test did glitch and I couldn't read the entire prompt for three of them and there were two prompts where the answers cut off at 4 and I... See more

Company replied

Rated 4 out of 5 stars

There was a good range of cognitive exercises in the short test. Even though my report showed a good result I was expecting to see which questions I got wrong.

Company replied

Rated 4 out of 5 stars

Simple initial test and yet it’s supposed to reveal memory concerns. I do believe we may need more in depth analysis by a real neurologist.

Company replied

Rated 1 out of 5 stars

Had just one email from them confirming the £1.99 trial I had signed up for back in July. They kept quiet after that whilst they took £23.99 per month presumably hoping I wouldn't notice. Well I di... See more

Company replied

Rated 4 out of 5 stars

Interesting . Looks like I’m about where I should be. But don’t like being manipulated into buying stuff.

Company replied

Rated 1 out of 5 stars

They sell it like a psychological quiz but it’s really a subscription scam that never ends. The same fake results for everyone

Rated 1 out of 5 stars

Even after contacting them multiple times, no one replied and more payments appeared. The whole setup feels like a trap disguised as self help

Rated 1 out of 5 stars

avoid this site!! it offers nothing real just fake results and silent deductions that never stop once they start

Rated 4 out of 5 stars

When we finally got to it, the report was great but all the sales guff first was really disappointing and off putting

Company replied

Rated 1 out of 5 stars

I paid €29.99 after a supposed €2 entry and no invoice or confirmation ever came. Tried to reach support nothing but silence

Rated 4 out of 5 stars

Had problems with finding my results. Saw your "skip" buttons after looking for it. But of course you have to economize your service. thank you anyway, makes me feel safe!

Company replied

Rated 4 out of 5 stars

My memory is very poor and I will appreciate assistance and support to improve it. I found some of the questions confusing. I think I recall numerical information better these questions were enjoyab... See more

Company replied

Rated 1 out of 5 stars

Their quiz seemed fun but ended up as a hidden subscription trap, totally not what i expected

Rated 1 out of 5 stars

They offer you a "free test" to practice Insights, and then charge you to see the results. You nly know about the charge AFTER you've spent 30 mins ding the test! I didn't give them a penny, but what... See more

Rated 1 out of 5 stars

The interface looked smooth and professional, but once I paid, the content was empty and support vanished. Nothing about this feels legitimate or honest

Rated 1 out of 5 stars

sent messages to support but no one replied, still getting billed automatically every few days

Rated 4 out of 5 stars

The test was interesting - but I wasn't really interested in my autism score. I expected a test on memory. So no connection.

Company replied

Rated 1 out of 5 stars

What seemed like a simple €2 test turned into €29.99 charges every week with no confirmation or refund

Rated 1 out of 5 stars

It's all about advertising. I was expecting a schedule of my progress not just asking me to buy books

Rated 1 out of 5 stars

I expected real feedback, but it’s all auto generated text. no connection to my answers at all

Rated 1 out of 5 stars

The design looks nice but once you enter your card you can’t escape. No help, no cancellation, just silent billing

Rated 1 out of 5 stars

Another €25 gone without approval. I never agreed to repeat payments. This platform hides behind fake positivity to steal money

Rated 1 out of 5 stars

I’m writing this review to save others, it’s a scam under a fake self-help idea

Company replied

Rated 1 out of 5 stars

The results made no sense at all, like they were written by a bot trying to sound deep

Rated 1 out of 5 stars

tried changing answers - got the exact same report, pure copy paste

Rated 1 out of 5 stars

Tried the so-called free test but within days my card started getting random deductions. No warning, no receipts, just money leaving silently. The insights were copy paste nonsense that could fit anyo... See more

Rated 1 out of 5 stars

The so called analysis had no depth only generic lines that could fit anyone. And of course hidden payments behind it all

Rated 1 out of 5 stars

Reports contain nothing new, just vague compliments pretending to be deep insight. Total waste of time and money

Rated 1 out of 5 stars

The service promises growth and self-knowledge but delivers recycled fluff and hidden charges. It’s built to drain your account slowly

Rated 1 out of 5 stars

Tried the "free" quiz but charges started days later. No warning, no refund, just money gone. Results were random and useless

Rated 1 out of 5 stars

charges appeared days after i joined, no warning at all, just money disappearing every week without notice

Rated 1 out of 5 stars

I told this company to cancel my subscription with them on 29 September and received an email confirming this. Depite this they have today charged me £23.99. This is completely unacceptable

Rated 1 out of 5 stars

This review is to warn others, Yourselfirst charges for "free" tests without telling you upfront

Rated 1 out of 5 stars

Looks professional on the surface but is just a billing engine underneath Not a single useful response from them

Rated 1 out of 5 stars

i tried the test just for fun but ended up chasing refunds for weeks, nothing but frustration

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2.6

Poor

TrustScore 2.5 out of 5

17K reviews

5-star
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1-star

Replied to 98% of negative reviews

Typically replies within 1 week


Rated 4 out of 5 stars

My experience.A lot of it defined me perfectly

A lot of it defined me perfectly. Almost scary on some points.

October 10, 2025
Unprompted review
Yourselfirst logo

Reply from Yourselfirst

Dear Tammy,

We’re so glad to hear the results resonated with you, even if they hit close to home! It’s wonderful that you found the insights both relevant and thought-provoking.

Rated 4 out of 5 stars

Enjoyable Quiz

My memory is very poor and I will appreciate assistance and support to improve it.
I found some of the questions confusing. I think I recall numerical information better these questions were enjoyable. Thankyou

October 10, 2025
Unprompted review
Yourselfirst logo

Reply from Yourselfirst

Hi Lynn,

Thank you for your open and thoughtful review. We’re glad you found the questions enjoyable and that the test gave you a good sense of your memory patterns. We truly appreciate your perspective and wish you every success as you continue to strengthen your memory.

Rated 5 out of 5 stars

All very easy to use

All very easy to use

October 10, 2025
Unprompted review
Yourselfirst logo

Reply from Yourselfirst

Hi Sharon,

We’re glad you found everything simple and easy to use. Thanks for giving it a try and for taking a moment to share your experience.

Rated 4 out of 5 stars

Interesting test and a lot difficult…

Interesting test and a lot difficult tape of quest and difficulty

October 10, 2025
Unprompted review
Yourselfirst logo

Reply from Yourselfirst

Hello Marcin,

We appreciate your feedback, Marcin. It’s great to hear you found the test interesting and suitably challenging, that balance is exactly what we aim for.

Rated 1 out of 5 stars

There is nothing free about this service

They offer you a "free test" to practice Insights, and then charge you to see the results. You nly know about the charge AFTER you've spent 30 mins ding the test! I didn't give them a penny, but what a waste of time

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

Good service and product

Good service and product

October 10, 2025
Unprompted review
Yourselfirst logo

Reply from Yourselfirst

Hello Robert,

We really appreciate your kind words, Robert. It’s great to know both the service and the product met your expectations.

Rated 1 out of 5 stars

Absolute scam

Absolute scam . Took a quiz for £1.99 and suddenly £23+ is taken out my bank account as I’ve inadvertently signed up to a subscription. If you go to their FB page it is nothing but similar complaints. Am reporting them to the financial authorities.

October 10, 2025
Unprompted review
Rated 4 out of 5 stars

The test was adaptive as was the feedback

The questions made me think about when I have had difficulty in remembering things and then it asked the same question in a another way, which noted my recall. Good feedback with encouraging insight.

October 10, 2025
Unprompted review
Yourselfirst logo

Reply from Yourselfirst

Hi John,

Thank you for describing your experience so clearly. We’re delighted to hear that the adaptive nature of the questions and the feedback gave you useful insights into your recall and memory habits.

Rated 4 out of 5 stars

Simple easy test

October 10, 2025
Unprompted review
Yourselfirst logo

Reply from Yourselfirst

Hello David,

We’re pleased to know you found the test simple and easy to complete. Thank you for taking the time to share your thoughts with us.

Rated 5 out of 5 stars

Very informative

Very informative

October 10, 2025
Unprompted review
Yourselfirst logo

Reply from Yourselfirst

Hi Amanda,

We’re delighted you found the experience informative. Thank you for your feedback and for taking the time to engage with our assessment.

Rated 5 out of 5 stars

Good program.

Good program.

October 9, 2025
Unprompted review
Yourselfirst logo

Reply from Yourselfirst

Hi Melissa,

We’re happy to hear you found the program good and enjoyable to use. Thanks so much for taking the time to leave a few words.

Rated 5 out of 5 stars

It was fairly easy to move through the…

It was fairly easy to move through the test, although there were quite a few answers that I struggled to pinpoint my perspective, but tried to answer quickly without overthinking it.

October 9, 2025
Unprompted review
Yourselfirst logo

Reply from Yourselfirst

Hello Patti,

Thank you for sharing your experience, Patti. It’s great to hear you found the test easy to navigate, and we really appreciate your thoughtful approach to completing it.

Rated 4 out of 5 stars

Interesting

Interesting . Looks like I’m about where I should be.
But don’t like being manipulated into buying stuff.

October 9, 2025
Unprompted review
Yourselfirst logo

Reply from Yourselfirst

Hi Sandra,

Thank you for your honest feedback. We’re glad to hear you found the test interesting and that your results matched your expectations. We completely understand your concern about feeling pressured, that’s valuable input, and we’ll be reviewing how to make the experience feel more transparent and relaxed for every user.

Rated 4 out of 5 stars

Good

Good application letting you take tests for various personality types, mental health issues etc.

October 9, 2025
Unprompted review
Yourselfirst logo

Reply from Yourselfirst

Hello Monika,

We really appreciate your thoughtful review. It’s great to know you found value in the variety of tests we offer, they’re designed to give a broad understanding of different aspects of wellbeing and self-awareness. Thank you for giving them a try.

Rated 5 out of 5 stars

The break down of the results made it…

The break down of the results made it so easy to understand.
I got a clear picture as to what my strengths are and will use that to guide me to my future career.

October 9, 2025
Unprompted review
Yourselfirst logo

Reply from Yourselfirst

Hi Marybell,

We’re so glad the breakdown helped make things clearer for you. It’s wonderful to know the insights gave you direction for your future goals, that’s exactly what we hope for.

Rated 5 out of 5 stars

I found this very useful and helped me…

I found this very useful and helped me to realise at 72 years old my brain and memory is not as bad as I thought. I shall definitely keep on with challenging myself with puzzles, jigsaws and such like just to keep it going.

October 9, 2025
Unprompted review
Yourselfirst logo

Reply from Yourselfirst

Dear Mrs. Gianninotti,

Your words brought a smile to our faces - thank you. It’s inspiring to see how you’re keeping your mind active and positive. Puzzles and jigsaws are great ways to keep that momentum going!

Rated 1 out of 5 stars

Horoscope fluff pretending to be feedback

Thought it was a learning tool, turns out it’s a billing loop

September 29, 2025
Unprompted review
Yourselfirst logo

Reply from Yourselfirst

Hi Clinton – thank you for your review. We’re sorry to hear the experience didn’t meet your expectations. While we aim to deliver engaging and empowering content, we understand it might not resonate the same for everyone. Your feedback is valuable as we continue to improve the clarity and depth of our results.

Rated 1 out of 5 stars

Learning tool turned billing loop

Thought it was a learning tool, turns out it’s a billing loop

September 7, 2025
Unprompted review
Yourselfirst logo

Reply from Yourselfirst

Hi Noah ,

We appreciate you taking the time to share your experience. We want to be very clear that we do not charge any user without their informed consent.

All subscription details are transparently presented before any commitment. If something felt unclear, please email us at hello@yourselfirst.com and include reference REF2068 so we can look into it for you.

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