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The order took much longer than stated to ship and I informed the team multiple times that I might not be able to pick up my item if it was shipped within a certain time frame. Eventually I emailed to... Mehr ansehen
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Took longer than expected but, the founder Perry reached out explaining what’s happening on their end. The pants I ordered were absolutely fantastic a lil bit longer than I thought they would be but t... Mehr ansehen
Ordered from them and didn't hear anything more. No despatch notice, no goods arriving, no replies to emails or DMs. Currently they are deleting every negative comment on their Instagram - so they cle... Mehr ansehen
Honestly idk why people are hating because my experience was great. I waited 2-3 weeks for an amazing quality set, although it was pricey I was aware of the price before I bought it so I can’t say any... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Unpractical is a fashion brand redefining streetwear through bold design, limited drops, and cinematic storytelling. We create standout pieces that merge avant-garde influence with raw, intentional detail — from intricately crafted denim to statement outerwear. Each release is made in small batches to ensure exclusivity and purpose. Unpractical isn’t just clothing, it’s a movement for those who wear what they believe in.
Kontaktinformationen
Kanada
- unpractical.ca
2.8
Akzeptabel
49 Bewertungen
Hat 10 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
Das haben sich andere Leute angesehen
A not so unpractical experience
Ordered on the 26th August and came on the 7th August not too bad considering i’m ordering to the UK. Updates were slow and infrequent which worried me a bit but overall the full zip is nice and comfy. It’s not too heavy but has an overall nice feel. Solid
7. September 2024
Bewertung ohne vorherige Einladung
Antwort von Unpractical
Hi there,
Thank you for sharing your experience with us! We’re glad your order arrived safely to the UK and that you’re enjoying the full zip hoodie. We appreciate your patience with the updates — we’re working to improve our communication to keep you better informed.
Your feedback means a lot and encourages us to keep delivering quality and comfort.
Thanks again for choosing Unpractical!
— The Unpractical Team
Wish i could leave 0 stars!
Wish i could leave 0 stars!! The worst company. Never received my item, delivery company they use is trash, their customer service is trash. Whole company just horrible!!! If I don’t get a refund definitely taking it to small claims court. You can’t keep peoples money and they don’t receive their product!
20. August 2024
Bewertung ohne vorherige Einladung
Antwort von Unpractical
Hi,
We’re very sorry to hear about your experience and the frustration this has caused. We understand how upsetting it is to pay for an order and not receive it, and poor customer service only adds to that disappointment.
Please know that we take these issues seriously. We’d like to help resolve this as quickly as possible. Could you please reach out to us directly at support@unpractical.ca with your order details? We are committed to sorting this out and, if needed, processing a refund.
Thank you for your feedback—we’re working hard to improve every aspect of our service.
— The Unpractical Team
Honible customer service I ordered my…
Honible customer service I ordered my hoodie a month and a half ago I got part of my order and nothing else has been heard about my other park. Everything said it has shipped though the quality of the stuff that came in is nowhere near what is online. Please save your money.
2. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Unpractical
Hi,
We’re really sorry to hear about the incomplete order and the frustration it caused. That’s definitely not the experience we want for any of our customers.
We also want to apologize if the quality of the items you received didn’t meet your expectations. We strive to represent our products accurately online and to deliver quality pieces consistently.
Please reach out to us at support@unpractical.ca with your order details and this message. We’d like to look into the missing part of your order and do our best to make things right.
Thank you for your honest feedback—it helps us improve.
— The Unpractical Team
They said it was a good quality hoodie…
They said it was a good quality hoodie and a premium puff print. Its super thin and the puff is not even puffy dont buy
1. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von Unpractical
Hi,
Thank you for your feedback. We’re sorry to hear that the hoodie and puff print did not meet your expectations. We aim to provide high-quality materials and accurate product descriptions, so your experience is important to us.
If you’d like, please reach out to us at support@unpractical.ca with your order details. We’d appreciate the opportunity to discuss this further and see how we can make things right.
Thank you again for sharing your thoughts.
— The Unpractical Team
Order significantly delayed
Order significantly delayed. Still don't have it. Have sent multiple messages to customer service. I have either not received a response or the responses were untrue. When I ordered, the website forced me to pay for expedited 7-10 shipping, and after still not receiving for over two weeks, I emailed and the reply was that all orders were pre-order and that was explicitly written on the site when ordering, which was not true. I sent multiple screenshots of the website, order page, order confirmation to show that there was not a single mention of the delay in orders being made and delivered, and never got a response. Finally got a shipping notification with tracking number 4 weeks after order, and as of now, the shipping label has been awaiting the product for 8 days. I believe this whole company to be a sham.
7. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von Unpractical
Hi Meagan,
Thank you for sharing your experience. We’re very sorry for the significant delay and the confusion regarding shipping timelines and communication. We understand how frustrating this must have been, especially when expectations weren’t met.
We take your feedback seriously and are working to improve the accuracy of our website information and our customer service response times. We regret any miscommunication about pre-order statuses and shipping delays.
Please reach out to us directly at support@unpractical.ca with your order details and this message. We want to investigate your case thoroughly and do everything we can to resolve the issue for you.
Thank you for your patience and honest feedback.
— The Unpractical Team
I put an order in in October
I put an order in in October, now been sent a tracking order saying shipment coming from China. Think this is a scam. How do I get my money back?
27. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von Unpractical
Hi Julie,
We’re very sorry for the delay and any confusion caused by your order shipping from China. Unpractical is a Canadian brand, and while some shipping is handled through overseas partners, we take quality and customer service seriously.
Please contact us directly at support@unpractical.ca with your order details. We want to help resolve this for you promptly, including processing a refund if that is your preference.
Thank you for your patience and for giving us the chance to make things right.
— The Unpractical Team
My experience with unpractical
So i orderd the 15th of september and it has arrived today the 24th of october so the delivery was very slog but i did order it from Canada to denmark. The quality is amazing tho the puff Sony as soft as it seems its kinda lethery but still great the fullzip itself is very soft and comfy.
24. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von Unpractical
Hi Malthe,
Thank you for sharing your experience with us! We’re glad to hear your order safely arrived in Denmark and that you’re happy with the quality and comfort of the full zip hoodie. We appreciate your patience with the longer shipping time from Canada to Denmark.
Your feedback means a lot and encourages us to keep improving our products and services.
Thanks again for choosing Unpractical!
— The Unpractical Team
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