Superb customer service from Pawfit - they went to a lot of trouble to help us get our tracker back online, and seemed to have endless patience, never suggesting we should just give up and get a new o... Se mere
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We have had two Pawfit Trackers for a year now. They are not perfect, but are very good. We live in a rural area where our dogs can safely run in the forest, but don't always return as we would hope.... Se mere
It' s a good system if you have a good signal. Despite living in an area with good mobile reception for a number of providers the reception for Pawfit is always poor which causes the battery to need... Se mere
I had an issue with my tracker not charging and received an email less than 24 hours after my initial enquiry. I dealt with Rebecca-Ann who was helpful and prompt and solved my problem quickly. Excell... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
As pet owners, we created Pawfit to ensure pets are happier and healthier. Our best selling Pawfit tracker is an advanced, fully waterproof location tracking and activity monitoring system for dogs and cats. It combines live location tracking, easy activity monitoring and other smart safety features to give pet parents around the world peace of mind whenever their pet is off lead and out of sight. Pawfit is developed by Latsen Technology LTD, a leader in using advanced technology to design smart, high-performance tracking innovations.
Kontaktoplysninger
Unit 19A, The Matchworks, Speke Road, L19 2RF, Liverpool, Storbritannien
- support@pawfit.com
- pawfit.com
Har besvaret 98 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Love the Tracker. Love the App. Love the customer service.
I just sent a recommend to the 5000 dog owners in my group. I wouldn’t get anything else. Everything about Pawfit is excellent.
Great wee tracker
Great wee tracker, gives me peace of mind when my wee girl is off chasing things! Customer service is spot on too!
I had an issue with my tracker not…
I had an issue with my tracker not charging and received an email less than 24 hours after my initial enquiry. I dealt with Rebecca-Ann who was helpful and prompt and solved my problem quickly. Excellent service thank you
Generally, very good
We have had two Pawfit Trackers for a year now. They are not perfect, but are very good. We live in a rural area where our dogs can safely run in the forest, but don't always return as we would hope. The Pawfits mostly do an excellent job but sometimes lose contact for several minutes - probably due to the 4G signal in rural areas, but still annoying. The only other adverse comments I would make are that the batteries don't last as long as they did and the voice on one tracker has become rather quiet. Early on there were one or two issues, but these were promptly sorted. Also, I should say that our moans are minor compared to what other dog walkers have experienced with other products.
Pawfit - paws down (!) the best tracker device on the market
Pawfit is the best, most reliable & easy to use tracker on the market. I tried another brand & had issues with poor GPS signal & two of its devices being faulty, which were returned for a full refund & subscription cancellation. I then discovered Pawfit & have had this device for several years, including an upgrade to the latest device in this time. It is easy to use, attaches to my dog's collar or harness easily yet securely, is fully waterproof & mudproof, has an excellent battery life & charges quickly when needed. My dog has a high prey drive so likes to disappear on a scent. The App is easy to use & reliable with multiple features, to track as little or as much activity information as desired. Pawfit gives me the confidence of knowing where he is, in real-time, when he is off lead if he goes out of my sight range. The ability to set home & safety zones is hugely comforting, with alerts appearing instantly on the App should your dog go beyond a safety zone or indeed leave or return home. The voices feature is also super handy & can stop my dog in his tracks when activated - especially the recordings we made of my Husband! We never take my dog on a walk without his Pawfit attached.
Tracker works really well
A great tracker, limited coverage in rural areas of Norfolk
A great tracker with excellent battery life. Speaker on PF3 not as good as PF2, but not a problem. Only issue I have is we are rural Norfolk and app coverage is intermittent, sometimes we are walking a mile before the app finally connects.
Great tracker and now has the…
Great tracker and now has the additional feature of Bluetooth to use when your pet is hiding nearby.
The battery runs out fast and the…
The battery runs out fast and the location update is a bit slow. I hope there’ll be more advanced updates for these
Great Product
Had Pawfit for 3 years for my 2 dogs. Great customer service! They are a great peace of mind when my dogs are off lead. Recommend it to everyone who asks on my walks. See so many missing dogs these days, if only they had one of these.
Perfect size for a small terrier but…
Perfect size for a small terrier and works well. Two downsize points: 1 the battery needs to be charged every night, and 2 the two small release buttons are not easy for arthritic fingers, preferred the old ones.
The tracker works perfekly
The tracker works perfekly. But, if you have questions or issues, the Customer Support Provider quick and reliable Solution. Here I can say, Customer comes First.
This device is simply amazing
This device is simply amazing! I am able to locate my pet in real time and I have a history of where he's been... and at what time he was there... and to boot, who knew he took that many steps per day!
Signal and battery problems
It'
s a good system if you have a good signal. Despite living in an area with good mobile reception for a number of providers the reception for Pawfit is always poor which causes the battery to need charging every three to four days and I presume the reason boundary alerts are ridicously delayed.
Next time I will buy a tracker from another company and hope their signal is better.
Pawfit pet tracker
I had one previous for my first dog and it was great I could see when she was getting walked far enough, her health and it gave me her.
The app works very good and being able to assign safe zones is brilliant. Couldn't even think of going anywhere else, not sure any other tracking device would be as good.
Great tracker having a cat who likes to…
Great tracker having a cat who likes to travel , it gives us peace of mind knowing where she is especially if she has been out for hours . It’s so lightweight she doesn’t even know she has it on . Highly recommend
Superb customer service from Pawfit
Superb customer service from Pawfit - they went to a lot of trouble to help us get our tracker back online, and seemed to have endless patience, never suggesting we should just give up and get a new one. But when we ourselves decided to do just that, they gave us a hefty discount to make the upgrade almost painless. The new tracker is working like a treat, and we can once again have peace of mind about where our little hare-chaser has got to. We've been using Pawfit for 4 years now, and it's been an invaluable and reliable resource. Thank you Pawfit team!
I have two wild cats and it is nice to…
I have two wild cats and it is nice to know they’re safe
Tracker is great 👍 and I really like…
Tracker is great 👍 and I really like all the data which gives me a good overview of my dogs whereabouts and physical condition. Robust and reliable.
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