Verificeret
Found a great hall chest, at a much better price than competitors. Delivered with white glove service. A lovely piece, and a positive experience with Kathy Kuo.
Virksomheden har svaret
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser.
Se, hvad kunderne siger
I haven't received my order yet; I wanted to change it and Liv Padua, a customer service specialist, has be invaluable in helping me do that. She responded to my email on a weekend and explained what... Se mere
Virksomheden har svaret
Beautiful, sturdy table that looks great in my entryway. Color was a bit darker than expected, but still a fantastic piece.
Virksomheden har svaret
Verificeret
The Will French Country Cream Performance White Wash Woven Cane Wing Chair arrived in perfect condition, ahead of schedule, and the White Glove Delivery was exactly as described. Love this new piece!
Virksomheden har svaret
Virksomhedsoplysninger
Om Kathy Kuo Home
Oplysningerne kommer fra forskellige eksterne kilder
Our mission is to provide access to the best and most beautiful designer furniture and home decor. Our diverse, hand-curated product selection is the best in the business when it comes to creating gorgeous homes and smart, solution-based designs.
Shop Furniture
Shop Lighting
Shop Decor
Shop Baby & Kids
Interior Design Services
Our designer furniture styles--including French Country, Industrial Loft, Coastal Beach, Mid-Century Modern, Modern Classic, Rustic Lodge, Global Bazaar, and more--make it easy to shop for the look you love for your home!
Kathy Kuo Home
Skrevet af virksomheden
- Love Where You Live
- Buying furniture online should be easy and accessible, and it should be a constant discovery of new and beautiful things that inspire you. We offer timeless curated classics for your home interior through our online boutique. We also specialize in high end residential interior design.
Kontaktoplysninger
1961-63 7th Ave, 10026, New York City, USA
- 888-908-2925
- cs@kathykuohome.com
- www.kathykuohome.com
4,3
Fremragende
3 t anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Beautiful
Beautiful, sturdy table that looks great in my entryway. Color was a bit darker than expected, but still a fantastic piece.
6. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Kathy Kuo Home
Hi Mark,
Thank you so much for sharing your feedback! We’re so happy to hear that your new table looks wonderful in your entryway. We appreciate your note about the color, and we’re glad it’s still such a beautiful and sturdy piece for your home! We hope we continue to help you love where you live!
Best,
Kathy Kuo Home
Verificeret
Rug is not as pictured and customer…
Rug is not as pictured and customer service still has not gotten back with me
8. december 2025
Verificeret
Found a great hall chest
Found a great hall chest, at a much better price than competitors. Delivered with white glove service. A lovely piece, and a positive experience with Kathy Kuo.
5. december 2025
Besvarelse fra Kathy Kuo Home
Hi There,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you found the perfect hall chest and that your white glove delivery went smoothly. We hope you enjoy your beautiful new piece, and we can continue to help you love where you live!
Best,
Kathy Kuo Home
Verificeret
Delivery and Install crew was great!!
29. november 2025
Besvarelse fra Kathy Kuo Home
Hi There,
Thank you so much for your feedback! We're thrilled to hear that the delivery and install crew provided a great experience. We hope we can continue to help you love where you live!
Best,
Kathy Kuo Home
Verificeret
Great Delivery!
Special care was taken for the delivery. Guys were fast and my client loves the product. Thank you!
4. december 2025
Besvarelse fra Kathy Kuo Home
Hi Tiara,
We truly appreciate your feedback! We're thrilled to hear that the delivery team took great care and that everything went smoothly. We look forward to helping you with your next project. #lovewhereyoulive
Best,
Kathy Kuo Home
Verificeret
I can never reach anyone by phone
I can never reach anyone by phone. Stayed on hold for 20 minutes before forced to get a call back...which no one ever called me back.
4. december 2025
Besvarelse fra Kathy Kuo Home
Hi Jennifer,
Thank you for sharing your feedback, and we sincerely apologize for the inconvenience you experienced trying to reach us by phone. We are currently experiencing a higher volume of calls than usual, which may have contributed to the delay. That’s certainly not the level of service we strive to provide. We do want to note that Liv, our Customer Service Representative, reached out to you to assist. Please let us know if there’s anything further we can do.. we’re here to help and want to make this right.
Best,
Kathy Kuo Home
Verificeret
Besvarelse fra Kathy Kuo Home
Hi Debbie
Thank you so much for taking the time to provide us with your feedback! We hope you we can continue helping you love where you live!
Best,
Kathy Kuo Home
Verificeret
Fast and easy delivery
25. november 2025
Besvarelse fra Kathy Kuo Home
HI Nadia
Thank you so much for taking the time to provide us with your feedback! We hope you we can continue helping you love where you live!
Best,
Kathy Kuo Home
Verificeret
Quality purchase
Furniture purchase was $500 less than Pottery Barn for the same exact dresser. Impressed with the timely delivery too.
29. november 2025
Besvarelse fra Kathy Kuo Home
Hi Lisa,
Thank you so much for your wonderful review! We're thrilled to hear that you found the same dresser at a better value with us and that your delivery experience was timely and seamless. We hope you’re loving your new piece, and we’re always here to help you continue creating a home you love.
Best,
Kathy Kuo Home
Great Customer Service!
I haven't received my order yet; I wanted to change it and Liv Padua, a customer service specialist, has be invaluable in helping me do that. She responded to my email on a weekend and explained what I needed to do to make it happen. She was friendly, helpful and efficient. I am impressed!
1. december 2025
Uopfordret anmeldelse
Besvarelse fra Kathy Kuo Home
HI Tammy,
Thank you for your kind words! We’re thrilled to hear that Liv provided such helpful and efficient support. We hope you enjoy your new piece and can continue to help you love where you live!
Best,
Kathy Kuo Home
Customer Service Done Right!
I had an issue with the delivery and customer service addressed it very quickly. That's how you get repeat business. Well done!
1. december 2025
Uopfordret anmeldelse
Besvarelse fra Kathy Kuo Home
Hi Karen,
Thank you so much for your feedback! We’re glad to hear that our team was able to resolve the delivery issue quickly for you. Your satisfaction means a great deal to us. We hope we can continue to help you love where you live!
Best,
Kathy Kuo Home
Stephanie was great in answering all my…
Stephanie was great in answering all my questions. She was very easy to work with and did a wonderful job.
1. december 2025
Uopfordret anmeldelse
Besvarelse fra Kathy Kuo Home
Hi Laurie,
Thank you so much for your kind words! We’re thrilled to hear that Stephanie was able to assist you and make the process smooth and enjoyable. We truly appreciate your feedback and hope we can continue to help you love where you live!
Best,
Kathy Kuo Home
Verificeret
The piece itself is awesome
The piece itself is awesome. The delivery company they chose was horrible. Didn't receive the piece for weeks. They had to ship another one.
12. november 2025
Besvarelse fra Kathy Kuo Home
Hi Mich,
Thank you for your feedback. We’re glad to hear that you love the piece itself! We sincerely apologize for the issues with the delivery—this is certainly not the experience we want for our customers. We appreciate your patience and hope we can continue to help you love where you live!
Best,
Kathy Kuo Home
Verificeret
Excellent packaging and console table…
Excellent packaging and console table was quality expected.
20. november 2025
Besvarelse fra Kathy Kuo Home
Hi Elaine,
Thank you so much for your feedback! We’re delighted to hear the packaging arrived in excellent condition and that your console table met your expectations. We hope you enjoy your new piece and can continue to help you love where you live!
Best,
Kathy Kuo Home
Verificeret
Offers customer discounts
Willingness to offer customer discounts, and helpful online assistance
25. november 2025
Besvarelse fra Kathy Kuo Home
Hi Laura,
Thank you so much for your feedback! Your satisfaction is truly important to us, and we’re glad we could assist. We hope we can continue to help you love where you live!
Best,
Kathy Kuo Home
Verificeret
Quick shipping and excellent quality
Quick shipping and excellent quality. Customer service was very helpful.
19. november 2025
Besvarelse fra Kathy Kuo Home
Hi Julie,
Thank you for your feedback! We’re thrilled to hear you’re happy with the quick shipping and quality of your items. . We’re also glad that Lucia was able to provide helpful assistance. We hope we can continue to help you love where you live!
Best,
Kathy Kuo Home
Verificeret
love the donovan stools
easy ordering. great communication along the way. delivery was ontime and delivery team communicated along the way.
one damaged box, but item was in perfect condition!
13. november 2025
Besvarelse fra Kathy Kuo Home
Hi Brenda,
Thank you so much for sharing your experience! We’re thrilled to hear that the ordering process was easy, communication was clear throughout, and your delivery arrived right on time. We look forward to working with you again!
Best,
Kathy Kuo Home
Verificeret
Merchandise was beautiful but…
Merchandise was beautiful. However, the long, song-and-dance return process is less than optimal. As a design professional, the process takes up too much of my time.
17. november 2025
Besvarelse fra Kathy Kuo Home
Hi Diana,
Thank you so much for your feedback. We’re delighted to hear that you found the merchandise beautiful, but we’re truly sorry that the return process felt time-consuming and less than ideal. We’re continuously working to streamline our return procedures, and your input helps us improve. We look forward to working with you again!
Best,
Kathy Kuo Home
Verificeret
I have been trying to get ahold of your…
I have been trying to get ahold of your customer service for days about an order; but I'm put in a holding program, if this is how u handle your cutomers then I will never buy from u again
14. november 2025
Besvarelse fra Kathy Kuo Home
Hi there,
Thank you for reaching out, and we are very sorry to hear about your experience trying to get in touch with us. That’s certainly not the level of service we aim to provide. It looks like Liv, one of our customer service representatives, has reached out to you by both phone and email to assist with your order. Please feel free to contact us at your convenience so we can help resolve this for you as quickly as possible. We truly appreciate your patience and the opportunity to make this right.
Best,
Kathy Kuo Home
Verificeret
Besvarelse fra Kathy Kuo Home
HI Alisa,
Thank you so much for your kind words! The Madeline Sage Green Velvet Sofa is such a beautiful piece! We hope you enjoy your new sofa. #lovewhereyoulive
Best,
Kathy Kuo Home
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.