Spider Farmer Anmeldelser 384

I’ve got several Spider Farmer products – a heat mat, grow light, exhaust fan with carbon filter, and two circulation fans (an older and a newer model). I’m really happy with everything except the older fan, but the newer version has fixed all the issues. Spider Farmer’s customer support is truly top-notch – quick, helpful, and professional.
Can’t wait for my next purchase – planning to get their plant stand with lighting and a grow tent.
Great quality and great service – highly recommend!

Im so tired of stupid from germann.. really
I ordered a 70x140x200 kit i came in 4 packs 3 last week 1 today. Been waiting a while. Was missing the tent only. Now the packed came I Got a ggs controler knsted

Spider farmer is an amazing company with amazing products and also amazing prices. Amazing grow equipment for all levels, beginners and advanced growers Service is great thanks and I wouldn’t choose any other company besides Spider I highly recommend Spider Farmer to anyone

Tout d’abord je tiens à remercier grandement le service client de Spider Farmer qui a été tellement efficace, j’ai malheureusement reçu une prise électrique contrôleur GGS QUE JE N’ARRIVAIS PAS À CONNECTER EN WI-FI, DONC JE NE POUVAIS PAS FAIRE LA MISE À JOUR DU FIMEWER
GRÂCE À LA RAPIDITÉ, ILS M’ONT RENVOYÉ UNE PRISE EN DEUX JOURS OUVRÉS, JE VOUS REMERCIE GRANDEMENT, J’AI PU FINALISER MON JARDIN ET AVOIR TOUS LES STATISTIQUES NÉCESSAIRES GRÂCE À LEUR QUALITÉ D’ÉQUIPEMENT
ENSUITE J’AI MALHEUREUSEMENT RENCONTRÉ UN AUTRE PROBLÈME, MON HUMIDIFICATEUR A ÉTÉ LIVRÉ MAIS MALHEUREUSEMENT LE COLIS ÉTAIT ABÎMÉ DONC JE LEUR AI ENVOYÉ MA FACTURE AVEC UNE VIDÉO PREUVE BIEN SÛR QUE L’HUMIDIFICATEUR NE MARCHAIT PAS TOUT COMME LA PRISE ÉLECTRIQUE D’AILLEURS. ET ENCORE UNE FOIS ILS N’ONT PAS HÉSITÉ À ME RÉPONDRE EN MOINS D’UNE JOURNÉE ET À ME RENVOYER UN HUMIDIFICATEUR EN TROIS JOURS. J’AI PLUS GRÂCE À EUX REMETTRE LE CLIMAT NORMAL DANS MON JARDIN, JE VOUS REMERCIE ENCORE GRANDEMENT L’ÉQUIPE S SPIDER FAMER POUR MA PART, JE NE CHANGERAI PAS, ET RESTERAI AVEC VOUS POUR TOUS LES AVIS NÉGATIFS QUE J’AI VU EN DESSOUS. À MON AVIS, VOUS NE VOUS ÊTES PAS FOULÉ CAR ILS PRENNENT UN GRAND TEMPS ET UN GRAND SOIN POUR LEURS CLIENTS.

Dopo 3 giorni dall’acquisto non ho ancora ricevuto una conferma di ordine né nulla.Non avendo il numero di ordine non posso vedere o fare nulla. Il servizio clienti non risponde.
So solo di aver pagato e basta. Sito da cui tenersi alla larga. Truffa

Very nice products, but customer service is a joke. It takes a minimum of 1-2 days for a reply in an email conversation. You can’t call them to get a direct line of communication which is a bummer. After returning a product it’s suddenly out of stock and now the waiting time is unlimited. I could say that it’s way more convenient to buy their products somewhere else or a different brand.

Update:
They made it even worse. Pay an extra €15 to get it shipped earlier. It didn’t even ship! As a compensation you get 2000 points. 2000 points minus €15 means something like €5 euro discount. This is just playing with your customers. Not serious.
They can’t tell when my order is coming. I ordered it on the 17th of September and it’s now the 4th of October. I may be a joke for them but they don’t see that they are one massive joke.
Conclusion: read the reviews before you buy from Spider Farmer.

Ich bin sehr zufrieden mit Spider Farmer.
Alle Produkte die ich bis jetzt gekauft habe , arbeiten Perfekt zusammen (GGS Controller und alle Geräte mit RJ12 Anschluss), alles funktioniert einwandfrei und es ist auch alles angenehm leise.
Die Qualität aller Geräte ist auf hohem Niveau. Und die Preise angenehm günstig.
Die Spider Farmer App ist perfekt für die komplette Steuerung der Grow- Anlage, inkl. aller relevanten Verlaufsdaten.
Der Service , die Lieferzeiten , der Kundendienst sind ebenfalls Perfekt.
Ich selbst kann Spider Farmer jedem empfehlen der gutes Grow Equipment kaufen möchte. Werde dort auch immer wieder alles benötigte einkaufen.

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I ordered two fans from Spider Farmer, and after several months one of them stopped working. Their customer service was excellent and replaced it quickly without any hassle. I’m very satisfied and highly recommend Spider Farmer!

Ich habe mir im April dieses Jahres ein Growbox Komplettset geholt mit den maßen 120x60x180cm jetzt im August hatte der Clip Ventilator angefangen laute geräusche zu machen und dann habe ich Spider Farmer angeschrieben und umgehend einen neuen Clip Ventilator sogar mit RJ12 Anschluss bekommen obwohl der Alte Clip Ventilator diesen Anschluss nicht hatte. Besser geht es nicht zirka 1 - 2 Wochen nach dem ich das SF gemeldet hatte war er auch schon da.

I purchased a few things from this company and everything worked. Everything was as described. I did not need customer service other than to provide feedback and they reached back in a very timely manner.
I want to note they provide manuals for what appeared to be quite literally everything that you purchase from them and the instructions are very concise and clear and user friendly. I would recommend anybody and everybody to get equipment from spider farmer. It would be safe to say they definitely exceeded my expectations.

Support was very helpful with my issue. I had to send a video of the problem so they could give me the proper solution. Turns out I had an equipment malfunction and they processed me getting a replacement.

Friendly service, quick processing, smooth handling, and great problem-solving!
Thank you so much!!!

Nothing has worked since I got the tent kit they have very little to no customer service, I hope to get my money back, but I am sure they will drag this out and I will never see any of my money and have a pile of crap to show for it. I would not give it a star either, but I had too!

Their customer service is awesome! I had an issue with the light and Ella helped me assess the problem and get replacement parts quickly. I think spider farmer has some of the best products on the market and clearly the best customer service. I will be recommending your product to all. Thank you.

Une bonne expérience. Bon matériel dans l’ensemble. SAV très réactif après avoir eu un petit souci, après contact en moins de une semaine ils me renvoyaient une pièce de rechange.
Je recommande

Hi everyone,

The company is a real deal.
First of all I am satisified with the delivery time, product quality is legendary and the support is really TOP AROUND. The support is the most important for me, always when I tell them they reply within 24 hours and assist me in anything. I got the komplete kit and it works outstanding, the lights quality in my opinion using g5000 from bridgelux and the perform as they should iut can actually keep the HUMI AND TEMP WITH VPD stable asnd thats all the story needed.

THANK YOU SF

Spiderfarmer ist bei allen Problemen in kürzester Zeit erreichbar und bietet Lösungsvorschläge an. Gerne wieder

I ordered almost everything for my grow setup directly from Spider Farmer: a SF G5000, two AC5 smart strips with sensors, a clip fan, exhaust system, heater, PPFD Pro, IR16 & UV30 supplement bars. (The tent I had already purchased earlier via Amazon.) Basically the complete system to automate my grow.

Every single order arrived with Express shipping – even when I ordered on a Sunday, the package was at my door on Tuesday morning! That’s incredibly fast.

The prices were fantastic – many items were on special offer and there were always coupons available, which made the deals even better. On top of that, everything came extremely well packaged: inside the boxes, everything was organized so neatly that transport damage is simply impossible. It always felt like unboxing high-quality equipment.

The products themselves are top quality, and the app works great. Sure, there are still a few small things that could be improved, but overall it’s stable, well-designed, and even works on 5 GHz in some cases (even though 2.4 GHz is officially required). Having all devices synchronized and automated through one system is just amazing.

The customer service is outstanding. I never had to wait long for a reply – due to the time zone, most answers came at night, but every morning I had a clear and helpful message waiting for me. I always felt taken seriously and well supported.

I’m really happy and confident with Spider Farmer. Highly recommend to anyone who wants reliable equipment, fair prices, and a team that truly cares about their customers.

Thank you so much, Spider Farmer – you’ve definitely gained a loyal customer here! 🙌💚

I did my research and these are the products I wanted. I put them in my cart and PAID!!!! Next day I get an email needing me to supply a screenshot of my order (idiotically, the email had the order in it ffs). So, just to get along, I screenshot my order from the website (logged in) and emailed it. Two days later I get the exact same email asking for a screenshot. Apparently selecting the items you want and paying for them is not enough to get the items shipped to you. Cancelled the order. Will dispute via PayPal and CC company if needed but I don't put up with being forced to jump through useless, pointless, idiotic hoops. I'll tell AC AFFINITY that SF sent me.

Einfach klasse Spider Farmer!!!
Ich kann nur gutes berichten.
Kundensupport antwortet recht zügig, meistens einen Tag nachdem man Spider Farmer angeschrieben hat.Auch bei kleinsten Problemen, wird alles kundenfreundlich gelöst.
Beim Setup gab es ein paar Schwierigkeiten(GGS) ,diese wurden aber vom Spider Farmer Team schnell und unkompliziert behoben.