Vérifié
The equipment not only met but far exceeded my expectations. I am able to work out during lunch (I work from home) and can create a specific work out for the body parts I want and it tracks everythin... Voir plus
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Vérifié
What made this experience a game changer was Alvin. There were some delays in getting the device, but once Alvin reached out the process was seamless, transparent and he kept in touch every step... Voir plus
L'entreprise a répondu
Vérifié
I purchased Amp and paid for it in full upfront. It took me several months to get product when I kept being told I would receive a call for delivery in next two weeks and it kept being extended. I was... Voir plus
L'entreprise a répondu
Vérifié
The product is great - both the machine and the app. The lack of transparency around wait times to get your machine and lack of communication was not so great.
À propos de l'entreprise
Écrit par l'entreprise
amp is an AI-powered home fitness device designed to deliver adaptive strength training tailored specifically to you. Featuring 450+ diverse movements and guided workouts by celebrity trainers, amp provides engaging, effective sessions directly in your home. With a sleek, modern design that blends seamlessly into any living space, amp eliminates bulky equipment while maximizing results. Experience smarter, personalized fitness that adapts with your progress and lifestyle.
Coordonnées de contact
110 Greene St, 10012, New York, Etats-Unis
- support@ampfit.com
- ampfit.com
4,3
Excellent
153 avis
A répondu à 95 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Vérifié
Love the installat And service
Love the installation and service. Hated the wait from Jul
27 octobre 2025
Réponse : amp
Thank you for your patience and for sticking with us! We know the wait wasn’t easy, but we’re so glad the installation went smoothly and that you finally have your amp up and running. Here’s to making every workout count!
Vérifié
Professional and prompt install
Professional and prompt install, and set up. Very knowledgeable representative from Amp and an excellent product!
27 octobre 2025
Réponse : amp
So glad to hear your install went smoothly and that you had a great experience with our team! We’ll be sure to share your shoutout with the crew. Enjoy your workouts we’re pumped to have you in the amp community!
Vérifié
Overall review
Well, so far every routine I have tried has felt legit. I feel as if Im truly getting a full rage of much and equal attention to all muscles being used. The machine was well designed. All I ask is that you come up with more attachments or accessories for the amp.
1 novembre 2025
Réponse : amp
Love hearing this! Sounds like you’ve been putting your amp to great use 💪 We’re all about helping you feel that full, balanced workout every time. And we hear you on the accessories, the team’s always exploring new ways to level up your setup. Send us an email and let us know what accessories you’d like to see from amp. We love hearing ideas from the community!
Vérifié
The product is awesome but the wait time was abysmal and app…
The product is awesome but the app needs integration with food Apps as well as calories count. The wait time was really long and was not a good experience though
17 octobre 2025
Réponse : amp
Thanks for sharing your feedback. We hear you on the app and really appreciate your ideas around food app integration and calorie counting. We’ll share this with our team we’re always tweaking and improving the amp experience, so be on the lookout for updates.
We’re sorry delivery took longer than expected and really appreciate you sticking with us.If there is anything else we can do to improve your amp experience, please do not hesitate to reach out to us!
Vérifié
Device delivered extremely late and…
Device delivered extremely late and installed on my wall wrong so can’t really enjoy device because it’s to close to the wall when they could have centered device on wall for equal space on both sides. I was promised an extra item 200 value for the delivery being late and nothing and on top of all that device sometimes won’t connect to phone or disconnects as I’m using device. Disconnect has only happened once or twice hopefully doesn’t have issues in the future otherwise the app would be useless. If the app is useless wouldn’t it make more sense to install better quality Bluetooth so people continue to pay monthly for the app. Not very good engineering and product management.
23 octobre 2025
Réponse : amp
We’re very sorry for the delivery delay and for the issues you’ve experienced with your amp installation. We understand how frustrating this must be and truly appreciate you sharing your feedback.
We’ve reached out to you directly to get you fully set up and ensure your amp is up and running as it should be. Our goal is to make sure you’re getting the most out of your amp and to turn your experience around.
Vérifié
Installation crew was very nice and…
Installation crew was very nice and professional.
24 octobre 2025
Réponse : amp
Thanks for sharing your feedback! We really appreciate it and can’t wait to pass this along to our installation team.
Vérifié
Réponse : amp
Thanks for the love and for sharing your experience with us!
Vérifié
The installation went very smoothly
The installation went very smoothly, and they demonstrated what I needed to get going and verified that the Ampfit operated correctly. They also demonstrated the app for me.
22 octobre 2025
Réponse : amp
Thank you for sharing your experience!
We are glad to hear the installation went smoothly and that the team took the time to walk you through everything, from getting started on the ampfit to showing you how the app works. It makes a big difference when you can hit the ground running with your setup!
Vérifié
Good product, Ok service.
The installers did their job; however, they left as soon as they finished bolting it to the wall. We expected a little introduction on how to use it, but they weren’t the guys for that.
The manual is sparse (with some AI typos), but the app is more helpful in getting going.
The equipment itself is very cool — great design and solidly built!
16 octobre 2025
Réponse : amp
Appreciate you taking the time to share this! We’re happy to hear you’re enjoying your amp and its build quality. We understand how important it is to get a proper intro, so we’ve sent you an email to schedule a demo with one of our certified trainers. They’ll walk you through everything and help you get the most out of your workouts.
Thank you also for flagging the typos in the manual we really appreciate the heads-up and will review that with our team to make improvements.
Vérifié
I’ve worked out for decades and never…
I’ve worked out for decades and never felt this much burn before. This this is amazing, the app is amazing, so worth the money.
22 octobre 2025
Réponse : amp
Love hearing this! Sounds like you’re really getting the most out of your amp and the app. Keep showing up and crushing it! Thank you for sharing your experience.
Sur invitation
Amazing experience and customer support
From ordering, delivery, and follow-up care. The customer service has been excellent. The product itself is wonderfully crafted. I can't recommend Amp highly enough for your at-home fitness needs.
24 octobre 2025
Réponse : amp
Thank you so much for sharing this! We’re really glad to hear everything from ordering to delivery and follow-up care went smoothly. It’s great knowing you’re enjoying your amp and using it to crush your workouts at home. We truly appreciate your support it means a lot to us!
Vérifié
So far very satisfied with the…
So far very satisfied with the delivery, the equipment and the service.
17 octobre 2025
Réponse : amp
So glad to hear everything’s gone smoothly! Hope you’re loving your amp and crushing those workouts. 💪
Don’t buy if you ever plan to move
Don’t buy if you ever plan to move. We love our amp but have been having such a hard time getting assistance moving. We have been told we “aren’t allowed to move it ourselves” we would lose our warranty if we did. Then paid $500 for JB Hunt to come move it for us and are now being told they don’t move locations only room to room. For what I paid for my amp I am extremely disappointed with this service. Everything up until now has been great, but moving has been a gray area that Amp hasn’t come across yet.
20 octobre 2025
Avis spontané
Réponse : amp
Thank you for taking the time to share your experience with us. We’re sorry for the challenges you’ve run into during your relocation and appreciate you bringing this to our attention.
Our team has personally reached out to help get your move sorted we want to make sure your amp is up and running again soon so you can get back into your workout routine in your new home. Our team is actively working to make this process smoother and ensure you receive the support you need every step of the way.
We truly appreciate your patience and for being part of the amp community.
Vérifié
The installation guys were very nice
The installation guys were very nice, went thru the “How To’s” & left my gym neat & clean!! Love my Amp!!
7 octobre 2025
Réponse : amp
So great to hear your gym’s all set up and looking good! The install team will be happy to know everything went smoothly. Enjoy your amp and have fun getting after those workouts!
Vérifié
Our experience has unfortunately been…
Our experience has unfortunately been marked by several delays and ongoing miscommunication that have impacted the overall outcome and timeline. Despite initial expectations and agreed-upon deadlines, progress has repeatedly stalled without clear updates or proactive communication. This has created unnecessary confusion and required repeated follow-ups to obtain basic information or next steps.
Clear, consistent communication is essential to building trust and maintaining momentum, and unfortunately that standard was not met here. We hope that moving forward, there will be more transparent updates, timely responses, and a stronger commitment to meeting agreed-upon timelines.
8 octobre 2025
Réponse : amp
Thank you for taking the time to share your experience. We’re truly sorry for the delays and communication issues you’ve encountered, that’s not the experience we want for our members. We completely understand how frustrating it can be when expectations and timelines aren’t met, and we appreciate you bringing this to our attention.
We’ve personally reached out to you via email to learn more about your amp experience and work toward making things right. Your feedback is incredibly valuable, and we’re committed to improving our communication and ensuring a smoother experience moving forward.
Thank you again for your patience and for giving us the opportunity to make this right.
Sur invitation
Tiny but mighty!!!
I am still in absolute shock that I have this little device in my apartment. It feels like I have an entire gym in my apartment. I absolutely love it. I use it every single day and it makes me feel strong and powerful! Thank you AMP fitness!!! This little machine is amazing!!!!!
12 octobre 2025
Réponse : amp
we love hearing this! so glad your amp has become such a big part of your routine. we’re proud to be part of your fitness journey, keep crushing it, you’re doing amazing! Thank you for sharing your experience with us!
Vérifié
Your AMP, amplifies my experience!!
Thank you for seamless installation experience. The machine is amazing. It saves me time compared to Gym equipment. No time lost between sets, no weight changes, and no travel to gym. Your app is amazing. It keeps on showing the exercise video however, starts counting when I actually a start the set. There is no need to sync with the video. That’s Smart programming!! You have grouped exercises based on purpose and it allows me to creat my custom workout. The app remembers my strengths and adjusts accordingly for various routines. Hardly takes any space in my home and looks very inviting!!
25 septembre 2025
Réponse : amp
Wow, this review truly made our day! We’re so happy to hear you’re loving your amp and that it’s helping you save time, stay consistent, and enjoy a smarter workout experience. That’s exactly what we built amp for — to bring the gym to you, without the hassle of weight changes, waiting between sets, or commuting.
Thank you for sharing your experience and for being part of the amp community, we’re cheering you on every step (and every rep) of the way! 💪
Vérifié
Installation issue
Just before installation I received a box with an accessory 'rack' which was to be installed under the shelf of the unit. When the installers came on site they would only install the unit and NOT the rack because they said it didnt come in their box. Now I have a useless rack that I cannot install.
24 septembre 2025
Réponse : amp
Thanks so much for sharing this feedback! We’re sorry to hear about the mix-up with your accessory rack installation. There are installation directions included in the box, and we’ve also sent you an email with additional steps to make sure you’re able to get everything set up properly.
We want you to have the full amp experience, and our team is here to support you every step of the way. Please don’t hesitate to reach out if you need any extra help we’ll make sure you’re fully set up and ready to go
Sur invitation
Customized workout
Customized workout. Beeps ass you get to the end of a set which helps focus on form over count.
21 septembre 2025
Réponse : amp
Thank you for sharing your feedback! We’re so glad you’re enjoying the customized workouts and finding the beeps at the end of each set helpful for staying focused on form. Supporting your training in ways that make every rep more effective is exactly what we aim for.
Vérifié
Install was a shit show
19 septembre 2025
Réponse : amp
Thank you for sharing your feedback with us. I’m very sorry to hear about your installation experience, that’s not the level of service we strive to provide. We’d appreciate the opportunity to learn more about what happened and to understand how we can improve your experience moving forward.
We’ve also sent you an email with more details so we can connect directly.
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