ADKOS Vehicle Storage & Transport Reviews 759

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting its seamless and stress-free nature. Many reviewers specifically commend the excellent communication and responsiveness of the staff, who are described as helpful, friendly, and professional. Consumers also appreciate the company's competitive pricing and the absence of hidden fees, which contributes to a transparent and trustworthy experience. People express satisfaction with the delivery service, noting its timeliness and efficiency. The company's ability to handle vehicle transportation and storage needs, particularly for military families during PCS moves, is highly valued. Reviewers also appreciate the company's attention to detail and the care taken in handling their vehicles, ensuring they arrive in excellent condition. The overall consensus is that this company provides a reliable, secure, and customer-focused service.

Based on these reviews

Rated 5 out of 5 stars
Verified

After getting scammed by another “shipping Company”, a friend gave me Adkos information… I called and spoke with Carville, who was super helpful and gave some great advice. He explained the process an... See more

Company replied

Rated 5 out of 5 stars
Verified

My experience with ADKOS was great! Maria was very helpful and honest throughout the whole process. I got my vehicle delivered to me earlier than expected. My driver was nice as well he kept in touch... See more

Company replied

Rated 5 out of 5 stars

Stored my car here and ADKOS made it super simple. Good communication, and good people. Highly recommend.

Rated 5 out of 5 stars

We had to transport two vehicles from Washington state to South Carolina. We went with ADKOS because of all of the trust pilot strong reviews… plus their bid was much less than 3 other companies... See more

Company replied

Rated 5 out of 5 stars
Verified

Second year of sending car from Seattle to Philadelphia. Found ADKOS this year, since last year the company was deceptive on pricing and manipulation at deadline. ADKOS is a top company by customer... See more

Company replied

Rated 5 out of 5 stars
Verified

ADKOS was recommended online for our vehicle move from Jacksonville NC to Texas. Right away the helped us with everything we needed. Maria from ADKOS helped us every step of the way from multiple cars... See more

Company replied

Rated 5 out of 5 stars

If I could give this company 10 stars, I would. Excellent customer service. My vehicle was transported from New York to Texas. Robin was perfect!! She stayed in touch and quickly responded to all my q... See more

Company replied

Rated 5 out of 5 stars
Verified

The woman we worked with was absolutely amazing! She was very responsive and always helpful! She deserves a raise! Outstanding service! The trucking company you used was ok. Nice driver and he... See more

Company replied

Rated 5 out of 5 stars
Verified

Frank was fantastic throughout my storage period. He was super responsive any time I had questions. He always went above and beyond to help. I highly recommend that anyone use ADKOS for their storage... See more

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Rated 5 out of 5 stars

I was moving cross-country and had a very limited window to transport my car. The route wasn’t very popular either but Barbara and her team came through and facilitated my move. It was so fast and eff... See more

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Rated 5 out of 5 stars
Verified

Fantastic, timely service for a great price! Barbara V. helped us move our car, and did a wonderful job of being helpful, flexible, and communicative, staying on top of keeping us informed throughout... See more

Company replied

Rated 5 out of 5 stars
Verified

We're grateful to have had clear and consistent communication throughout the whole process. They were willing to discuss and plan out the best option for our transport and there were no surprise fees... See more

Company replied

Rated 5 out of 5 stars

Prior to using Adko I contacted at least a dozen transport agents/transporters. None of the companies gave me a straight answer. I contacted Adko and spoke to Carvel. He answered all my questions an... See more

Company replied

Rated 5 out of 5 stars
Verified

Researched a dozen transport companies prior to shipping my Bullitt Mustang. Carvell at Adkos had all the right answers and made me feel comfortable shipping with them. Invoice price was exactly the s... See more

Company replied

Rated 5 out of 5 stars

We have used ADKOS twice now and Maria was awesome both times! She was available via phone calls and text (which is my preference these days) and made our vehicle transportation needs seamless and str... See more

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Rated 5 out of 5 stars
Verified

The car was picked up on time and delivered on time with no damage, The drivers were courteous and showed great care. The agent coordinating the move was highly responsive, always available and a deli... See more

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Rated 5 out of 5 stars

I would recommend this company to anyone. Barbara did an amazing job listed our truck got it picked up quick. Great pricing as well. The driver who transported it was also awesome as well. Barbara was... See more

Company replied

Rated 5 out of 5 stars
Verified

Great communication with Robin from ADKOS. She helped with our restricted scheduling needs. There were no issues with transport and receiving the car.

Company replied

Rated 5 out of 5 stars
Verified

Great customer service. Easy to arrange, pay for services and the pick up vehicle at new location. Maria kept us updated and managed the whole process from start to finish.

Company replied

Rated 5 out of 5 stars
Verified

Carville at Adkos did everything he could to make sure my vehicle was picked up and dropped off from central Louisiana to northern Nevada! I have to say that I was very skeptical by reading all the re... See more

Company replied

Rated 5 out of 5 stars
Verified

We are a military family who needed a vehicle transported and stored while we did a long trip for our PCS. The storage option was a life saver and the process couldn't have been easier. Barb is an ang... See more

Company replied

Rated 5 out of 5 stars
Verified

Excellent and fast communication. Barbara is a star. Clear guidance. They got my car to Arizona really quickly using a transfer company that they had vetted. I am prior service. Would use this v... See more

Company replied

Rated 5 out of 5 stars
Verified

Being my first time utilizing this service, it met all my expectations! The communication from all parties involved, provided me the assurance from the beginning of the process, till I received my ve... See more

Company replied

Rated 5 out of 5 stars
Verified

Barb was excellent - great communication throughout the entire process, answered every question I threw out (I asked many), and was extremely patient with me. Vehicle arrived in mint condition. Wi... See more

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Rated 5 out of 5 stars
Verified

I had an amazing experience with ADKOS for my vehicle storage and transport, and I can’t thank Maria enough for all her help! She made the entire process of shipping my car from Washington State to... See more

Company replied

Rated 5 out of 5 stars
Verified

Barbara was amazing! She took the time to explain how the whole Transport process works. Everything about it was so different than how I thought it worked and of all the companies I had talked to she... See more

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Rated 5 out of 5 stars

They were recommended by my PCS Army Move Facebook page and I couldn’t be happier. My car was a brand new purchase and it was delivered quickly not even a week after I contracted in an enclosed traile... See more

Company replied

Rated 5 out of 5 stars
Verified

ADKos was a savior after other shipping companies disappointed me and my car was accruing storage fee at the auction yard, luckily for me I came across ADkos they were very helpful and professional. S... See more

Rated 5 out of 5 stars
Verified

They were wonderful. They found us a great meeting spot to drop off our Van and picked it up with no issues. They delivered our Van in a timely matter, we were surprised with how quickly it arrived.... See more

Company replied

Rated 5 out of 5 stars

We used ADKOS to ship our truck from Washington to North Carolina. Jay was our representative and he was amazing. Communication was great, follow through was amazing. 100% would recommend and use agai... See more

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Rated 5 out of 5 stars
Verified

Driver was extremely polite. He let me inspect the car before unloading it from the trailer. I felt comfortable with him being responsible to transport my car.

Company replied

Rated 5 out of 5 stars
Verified

Great communication and always made me aware of what steps to take. Second time using the service and everything went smoothly across the country twice

Company replied

Rated 5 out of 5 stars

This is the second time I used them. Barbara was freaking amazing. I really can not stress how good this company is. I would recommend them to anyone. They are great prices and quick to find good real... See more

Company replied

Rated 5 out of 5 stars
Verified

Maria did a great job as always. She was quick with the paperwork, great on price, and got the car delivered right on time. ADKOS is the only place I'll ever go for transport.

Company replied

Rated 5 out of 5 stars
Invited

I just want to say as a 25 year veteran and US Navy Active Duty Sailor this is by far the best storage company that I’ve ever had the pleasure to work with. Their process is amazing, professional and... See more

Company replied

Rated 5 out of 5 stars
Invited

I found this company through the HHG shipment office at the Everett Naval Base in Washington. I'm a retiree and decided to use my privilege to move across the country. I got a hold of one of ADKOS a... See more

Company replied

Rated 5 out of 5 stars
Invited

One word to describe my experience. PHENOMENAL!!! I was stationed overseas for 4 years and when I received it, it was in the exact same condition as when I gave it to them. Mr. Carville drove out to m... See more

Company replied

Rated 4 out of 5 stars
Invited

ADKOS was a great choice to storing my vehicle while I was deployed. They even offered to pick up and drop off my vehicle to make things more convenient. However, my only problem was I chose the packa... See more

Rated 5 out of 5 stars
Invited

Great service! We had to send our Jeep back to the States from Germany to be stored before leaving for Okinawa. Carville made the whole process seamless and gave us comfort throughout the whole proces... See more

Company replied

Rated 5 out of 5 stars
Invited

Carville Webb and the ADKOS team stored my vehicle while we were overseas for two years. ADKOS took great care of our vehicle and communication was great. Having a military background makes ADKOS empa... See more

Company replied

Rated 5 out of 5 stars
Invited

This was my second time using ADKOS in preparation for an overseas PCS. When I called ADKOS a few months ago I was happily surprised to talk to my friend Carville Webb again who remembered bringing me... See more

Company replied

Rated 3 out of 5 stars
Invited

the service was okay. the response time for scheduling a pickup was awful. there would be days in between times I talked to my coordinator on the details on shipping my car. very unorganized and frust... See more

Rated 5 out of 5 stars
Invited

The gentleman who helped me store my vehicle, Mr. Carville Webb, was phenomenal at helping me through the whole process. It was truly pleasant working with him. I'm looking forward to working with him... See more

Company replied

Rated 4 out of 5 stars
Invited

ADKOS was a pleasure to work with, especially Mr. G. Coles, who was very professional and responsive and graciously serviced my car before delivery. Unfortunately all 4 tires dry rotted and had to be... See more

Rated 3 out of 5 stars
Invited

The process was easy, the agent was friendly. However when delivered, the driver said he could deliver on base. But then called me 5 minutes from delivering saying he can't deliver on base and, then c... See more

Company replied

Rated 4 out of 5 stars
Invited

The way they treat your vehicle whilst being gone is by far better than leaving it somewhere with somebody to take care of it. Any minor things found on my vehicle were immediately fixed and shared to... See more

Rated 5 out of 5 stars
Invited

Took care of all the heavy lifting and kept me updated throughout the transport of my vehicle from AZ to HI. Very stressful when trying to transport a vehicle but ADKOS (Maria and Ryan) made sure that... See more

Company replied

Rated 3 out of 5 stars
Invited

Our experience to this point is incomplete as our vehicle is still being stored with Adkos. The biggest issue I have is that it takes up to a week or more to get replies back on questions or issues... See more

Rated 5 out of 5 stars
Invited

Great communication with me regardling the overall condition of my car while it sat in storage for 5 years of overseas tours. Thank you to Carville and his team in Montgomery. V/R, Justin

Company replied

Rated 5 out of 5 stars

Hello,I am Rafi from Pakistan and current job in saudi arabia. I am Bus Driver I have 4 years experience in this job.I need jobs in Canada.

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Company details

  1. Automobile Storage Facility
  2. Logistics Service
  3. Transportation Service
  4. Vehicle Shipping Agent

Written by the company

Nationwide Vehicle Storage, Vehicle Care, and Vehicle Transport since 2002. Specializing in POV Storage for military, DOD, civilian contractors, and seasonal residents. Providing Long Term Car Storage, Short Term Car Storage, Free Car Shipping Quotes...


Contact info

4.8

Excellent

TrustScore 5 out of 5

759 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

Service Excellence - AWESOME

Service Excellence -

ADKOS and George in particular were super communicative and accommodating to trying to manage vehicle storage for our college student across the country leaving the country for six months. Coordinated drop-off and delivery of vehicle on our behalf.

13 November 2024
ADKOS Vehicle Storage & Transport logo

Reply from ADKOS Vehicle Storage & Transport

Happy to help how ever I can.
George

Rated 5 out of 5 stars
Verified

Fast delivery

Fast delivery. Very efficient. Friendly driver.

15 November 2024
ADKOS Vehicle Storage & Transport logo

Reply from ADKOS Vehicle Storage & Transport

Fast, Efficient and Friendly. Thanks for the excellent review.

Rated 5 out of 5 stars
Verified

ADKos was a savior after other shipping…

ADKos was a savior after other shipping companies disappointed me and my car was accruing storage fee at the auction yard, luckily for me I came across ADkos they were very helpful and professional. Scot is a great guy! After the negotiation my car was delivered to my address all the way from Pennsylvania to Madison Wisconsin. I will recommend this company 💯 percent.

14 November 2024
Rated 5 out of 5 stars
Verified

Fantastic Service

Fantastic, timely service for a great price! Barbara V. helped us move our car, and did a wonderful job of being helpful, flexible, and communicative, staying on top of keeping us informed throughout every step of the car move. 100% recommend, will be using this company again!

12 November 2024
ADKOS Vehicle Storage & Transport logo

Reply from ADKOS Vehicle Storage & Transport

Ryan,
Thank you for your excellent feedback.
Barb.

Rated 5 out of 5 stars
Verified

The people I dealt with were absolutely…

The people I dealt with were absolutely AWESOME!!! Especially the broker, Barbara! She was kind,patient,& no bull! They kept to the planned schedule, & made my transport quick & painless!! My sincere thanks to the team!!

3 November 2024
ADKOS Vehicle Storage & Transport logo

Reply from ADKOS Vehicle Storage & Transport

"kind, patient, & no bull!" This could be our new service statement.
Thanks,
Barb

Rated 5 out of 5 stars
Verified

We are a military family who needed a…

We are a military family who needed a vehicle transported and stored while we did a long trip for our PCS. The storage option was a life saver and the process couldn't have been easier. Barb is an angel who answered all of my many questions from start to finish.

31 October 2024
ADKOS Vehicle Storage & Transport logo

Reply from ADKOS Vehicle Storage & Transport

So happy to be able to support our military.
Barb

Rated 5 out of 5 stars
Verified

My broker Barbara

My broker Barbara. Her and I clicked well, she was honest with me and did everything she could to make a difficult situation good.

24 October 2024
ADKOS Vehicle Storage & Transport logo

Reply from ADKOS Vehicle Storage & Transport

"Honest" A word other transporters seldom hear.
Thanks,
Barbara

Rated 5 out of 5 stars
Verified

ADKOS gets it done

ADKOS went way, way, WAY above and beyond to get an enclosed transport for my antique vehicle from Georgia to California at the last minute. I can't thank them enough. They'll be my first call next time I need to ship a car.

22 October 2024
ADKOS Vehicle Storage & Transport logo

Reply from ADKOS Vehicle Storage & Transport

Chad,
Very cool and unique antique vehicle. Happy to help keep it safe for you and your family.
Carville

Rated 5 out of 5 stars
Verified

Barbara

Barbara, was very helpful and very patient helping me. She had a wonderful personality and very understanding.

22 October 2024
ADKOS Vehicle Storage & Transport logo

Reply from ADKOS Vehicle Storage & Transport

So happy I could help.
Barb

Rated 5 out of 5 stars
Verified

A pleasure from beginning to end.

Storing my car with ADKOS was a pleasure from start to finish. Everyone I spoke with was knowledgeable and kind. The storage prices are fantastic. They found high quality transporters at the best price possible on both ends of my stay. You and your vehicle will be taken care of until it is safely back in your garage.

4 October 2024
ADKOS Vehicle Storage & Transport logo

Reply from ADKOS Vehicle Storage & Transport

Cullen,
ADKOS appreciates your 5 star review about out our vehicle storage and transport services.
Thanks,
Patrick

Rated 4 out of 5 stars
Verified

Overall great experience from ADKOS

Overall great experience from ADKOS side, always in contact and there to pick up the phone if needed. Only negative was the contracted driver wasn't the greatest in terms of arriving on time, but he at least kept in contact saying he would be delayed

7 October 2024
ADKOS Vehicle Storage & Transport logo

Reply from ADKOS Vehicle Storage & Transport

Thanks

Rated 5 out of 5 stars

ARMY PCS

They were recommended by my PCS Army Move Facebook page and I couldn’t be happier. My car was a brand new purchase and it was delivered quickly not even a week after I contracted in an enclosed trailer with professional services.

3 October 2024
Unprompted review
ADKOS Vehicle Storage & Transport logo

Reply from ADKOS Vehicle Storage & Transport

Catherine,
Helping with your military transport makes me feel like I am still part of the team.
Thanks,
Carville

Rated 5 out of 5 stars
Verified

I had a great experience

I had a great experience. They took very good care of my vehicle while I was deployed and even got me a new battery. So I had a running vehicle upon my return. They also personally picked up my vehicle and dropped it so I wouldn’t have that extra stress and worry.

12 September 2024
ADKOS Vehicle Storage & Transport logo

Reply from ADKOS Vehicle Storage & Transport

Veronica,
Welcome home! Thank you for your 5 star review.
Carville

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