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AirFreight.com Reviews 1,536

TrustScore 5 out of 5

5.0

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's exceptional service, highlighting the prompt and efficient delivery services. People appreciate the proactive communication, with frequent updates on shipment status from pickup to delivery, ensuring a smooth and stress-free experience. Consumers also value the professionalism and helpfulness of the staff, who are often mentioned by name for going above and beyond to meet urgent needs and tight deadlines. The company's ability to handle last-minute requests and critical shipments with ease and accuracy is a recurring theme, making them a reliable choice for time-sensitive deliveries.

Based on these reviews

Rated 5 out of 5 stars
Verified

This has been the best freight service I have worked with in 30 years of my career. Very quick response, prompt service and continuous updates on the freight. I would highly recommend Andys service.

Rated 5 out of 5 stars
Verified

Steve Steve Steve ..... it's always about the person behind the experience. I must say that AirFreight services are beyond the industry standards from emergency call at odd hours, meeting challengi... See more

Rated 5 out of 5 stars
Verified

Andy was nice and made things easy for our company! He communicated with us through out the entire process ( when the driver arrive ; when they were loading and unloading the truck) which was very rea... See more

Rated 5 out of 5 stars
Verified

We had a last minute need to go from Dallas to Portland. These guys not only had the best price but the gentleman that delivered showed up with an hour after our call and got it to Portland earlier th... See more

Rated 5 out of 5 stars
Verified

The service was phenomenal. Kevin was outstanding from my initial call for a quote through the whole process. Communication was excellent, constant updates on where the route was and updated ETA's.... See more

Rated 5 out of 5 stars
Verified

Great experience. I dealt with john who was extremely helpful. Quick to respond to my questions and concerns. They delivered quickly and went above and beyond. I will definitely use them again.

Rated 5 out of 5 stars
Verified

This was my first time using AirFreight.com and I would not hesitate to use them again. Communication from Kevin was clear, and all promised timeframes were met. They were even able to work with us wh... See more

Rated 5 out of 5 stars
Verified

The guys were great! I was in a pinch getting some equipment for a weekend job and within 10 minutes of being on the phone they had pickup and delivery scheduled for same day. Will definitely be using... See more

Rated 5 out of 5 stars
Verified

Easy to set up, great communication, fair price, and arrived right on time!

Rated 5 out of 5 stars
Verified

From the moment I spoke to Kevin I was 100% thrilled he jumped in and didn't hesitate to help me find a solution for freight I needed ASAP going from a remote location to it's destination as a hot sho... See more

Rated 5 out of 5 stars
Invited

Our customer's line was down; they needed parts ASAP. Todd Anderson provided a quote and delivery time in just a few minutes while on the phone. The load was picked up and delivered about 1200 miles... See more

Rated 5 out of 5 stars
Invited

From start to finish this process was so easy. My freight from Dallas TX to Los Angeles CA was picked up and delivered fast and hassle free. They even sent me pictures of the freight / pallets that... See more

Rated 5 out of 5 stars
Invited

Steve pulled off the unimaginable with my delivery. He’s a freight Wizard in every aspect. I can’t THANK YOU enough!!!!!! I will definitely be back for more Of your moving magical touch. Cathryn... See more

Rated 5 out of 5 stars
Invited

I called with an urgent shipment, the answer was not automated, but answered by Todd. I provided him with the information he requested, he provided a quote that beat all the other quotes I received by... See more

Rated 5 out of 5 stars
Invited

Wonderful Experience - Kevin Carpenter is a fabulous customer service rep. WE needed the services on an URGENT IMMEDIATELY SITUATION- he and his team jumped right on it got everything taken care of... See more

Rated 5 out of 5 stars
Invited

Great Experience, can't recommend this company enough, especially Todd Anderson! My warehouse put in in a bad spot and rejected a LTL trucker, for a time critical shipment to the EC. Of course it c... See more

Rated 4 out of 5 stars
Invited

Quick response with a quote and paperwork. Felt a little uncomfortable about the insurance coverage but everything made the trip without issue. Would like to see the drivers at least speaking enou... See more

Rated 5 out of 5 stars
Invited

I can’t thank Todd and the Air Freight team enough for their help expediting our shipment for us. We were offered several cost-effective solutions to get product shipped as quickly as possible. We w... See more

Rated 5 out of 5 stars
Invited

I'm a Construction Manager in the Wireless Telecommunications industry. Everything is last minute and never goes according to plan. With that said, these guys are true professionals. I needed a large... See more

Rated 5 out of 5 stars
Invited

I worked with AirFreight.com to move some stainless steel tanks cross country on fairly short notice. From start to finish, the whole process went very smoothly, and the customer service was excellent... See more

Rated 3 out of 5 stars
Invited

Justin Peroli was very helpful in getting a hot shot delivery set up for us at a reasonable price. I forgot to mention when placing the pick up order that we needed a dock high truck. I would have w... See more

Rated 5 out of 5 stars
Invited

I needed a shipment moved fast to meet a critical client deadline. The LTL carrier that was responsible for the delay had no solution so I contacted Airfreight.com. Within 30 minutes they had a truc... See more

Rated 5 out of 5 stars
Invited

Excellent service from Kevin Carpenter. And I mean excellent! He was polite, professional and went way above and beyond. Kept us informed on our shipment even in the middle of the night. Who does that... See more

Rated 5 out of 5 stars
Invited

In all the years of working in the freight forwarding industry (24 years), I don't think I've ever had a more pleasant stress free experience. Bryan was amazing. He found us a solution, got a driver w... See more

Rated 5 out of 5 stars
Invited

Chris Noe handled our shipment from start to finish, and stuck with us through the entire ordeal (caused by the customer). After numerous false starts and delays- Chris was always quick to respond... See more

Rated 5 out of 5 stars
Invited

Bryan Bereziuk with AirFreight.com provided a prompt response to my call on a same day pickup and delivery. The customer service was exceptional, as Bryan took the initiative to follow through from st... See more

Rated 5 out of 5 stars
Invited

Excellent Customer Service First time using AirFreight and I was really impressed. Not only did they help me meet an incredible deadline, they kept me in the loop on it's status from pick up and... See more

Rated 5 out of 5 stars
Invited

Excellent service, We were in a jam trying to get an axel from Indiana to Mississippi. Contacted Bryan and with in a very short period we were able to have our payment processed and an email that... See more

Rated 5 out of 5 stars
Invited

I called Justin late in the afternoon on Friday, after my hotshot failed to show up to pick up my material for a rush, overnight delivery from San Jose, CA to Seattle, WA. Justin had a truck on the r... See more

Rated 5 out of 5 stars
Invited

I worked with Chris Noe and have nothing but positive things to say about him. He went the extra mile investigating is shipment for me, kept in contact every step of the way and I could count on him t... See more

Rated 5 out of 5 stars
Invited

Bryan did a GREAT JOB! There was a problem with normal shipping - the cultures we use to make cottage cheese were stuck on a dock in Des Moines Iowa. We had some issues and we were completely out -... See more

Rated 5 out of 5 stars

I've used AirFreight twice in the past week. Both times were unexpected critical shipments that needed to be picked up the day I called & delivered the next. I couldn't be happier with the customer se... See more

Rated 5 out of 5 stars

Bryan and Justin...cannot thank them enough for helping us out on short notice. Their "can do", professional attitude and patience means the world when you are under pressure to get the job done! Hi... See more

Rated 5 out of 5 stars
Invited

Kevin Carpenter was very professional, prompt in response, and kind. He went out of his way to make sure we were taken care of in such a professional manner. All of our future orders will be placed th... See more

Rated 5 out of 5 stars
Invited

AirFreight.com were on point with our set schedule. Arrived at the pick up location when they said and delivered when they said. We normally deal with tow truck drivers and they NEVER show up or deliv... See more

Rated 5 out of 5 stars
Invited

We had an oversize shipment that we needed to get from TN to HI on a time crunch. Kevin Carpenter at airfreight was a life saver. Not only was he able to help us out with the shipment and get it air... See more

Rated 5 out of 5 stars
Invited

I was trying to prevent a line down situation at John Deere Ottumwa Works. I couldn't even get a FedEx custom critical shipment. I called your Company and Kevin Carpenter was able to arrange freight o... See more

Rated 5 out of 5 stars
Invited

I called the 1-800 number in a panic because another carrier had really screwed up on a load I needed to Midland, TX in a hurry. It was now 2 days late. Justin was wonderful. He had a truck ready t... See more

Rated 5 out of 5 stars
Invited

I found AirFreight on a Google search as I needed a carrier to do a last minute shipment when another carrier missed the pickup. I worked with Justin Peroli who assured me they would be able to get ou... See more

Rated 5 out of 5 stars
Invited

Steve from Airfreight.com was a dream to work with. I phoned him after leaving our passports in a Las Vegas hotel and needed a same day pick up and delivery to Los Angeles in order to make our flight... See more

Rated 5 out of 5 stars

Brian did a wonderful job for us getting material pickup up after hours and expedited a deliverey in a timley manner. The shipment was urgent and he came through for us when we were in a bind. I wil... See more

Rated 5 out of 5 stars
Invited

I am beyond impressed with Air Freight’s services, the attention to detail and the assistance provided. I needed crates overnighted from MI to Times Square, NY, and Air Freight was able to get them th... See more

Rated 4 out of 5 stars
Invited

This service saved my bacon! The driver was a bit late, but there was a bridge closure, so that was understandable. The vehicle got the job done, though it wasn't too clean and some customers trying... See more

Rated 5 out of 5 stars
Invited

Steve Janssen is the best! I was full of anxiety when I called him as we had to get a last minute shipment out from the thumb of Michigan down to Dallas, TX in a few short days. Steve's professionalis... See more

Rated 5 out of 5 stars
Invited

Bryan Bereziuk has been a real gem in helping us with our transportation needs. He has quickly and efficiently, handled our short notice, hot shot services when our customer needed parts, and was do... See more

Rated 5 out of 5 stars
Invited

I had a customer call with an emergency breakdown, which shut his whole operation down. The crisis could be solved by shipping an industrial part from the factory to the site approximately 400 mi... See more

Rated 5 out of 5 stars
Verified

The patience of your company representative, who walked me through the process. Then, as explained, the product was picked up at the specified time, and before I knew it, the product arrived at the... See more

Rated 5 out of 5 stars
Verified

We cannot thank AirFreight.com and especially Todd enough for their incredible service during a critical moment for our business. When we found ourselves in an emergency situation needing an engin... See more

Rated 5 out of 5 stars

We recently used Air Freight to transport a large generator from the Midwest to Gainesville, FL, and the experience was excellent from start to finish. John Mark & team kept us updated throughout the... See more

Rated 5 out of 5 stars
Verified

I called up at 7:30 pm for transportation of material to our key customers. We could not secure trucks and one that was secured cancelled at the end of the day. Todd was amazing! He quoted three sh... See more

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Company details

  1. Logistics Service
  2. Delivery Service
  3. Freight Forwarding Service
  4. Shipping Company
  5. Shipping Service
  6. Trucking Company

About AirFreight.com

Written by the company

AirFreight.com is an expedited logistics company that specializes in airborne and time critical ground deliveries. Founded in 2006, it has helped thousands of businesses transport and deliver products quickly and efficiently.

Utilizing both air and ground shipping methods, AirFreight.com can carry out a shipment and delivery made within the U.S., Canada and Mexico in just hours. AirFreight.com offers numerous cargo airline and urgent ground transportation services, ensuring each one has the capacity and resources to transport a wide variety of shipment sizes securely.

Real-time tracking technology helps reduce and prevent delays while overseeing the shipping process. AirFreight.com takes a proactive approach to eliminate any unexpected delays that may arise by analyzing traffic patterns, weather reports, and maps of each potential route.

Expedited Air Freight and Ground Delivery Services

Written by the company

24/7/365 Coverage
Your shipments are tracked by our expeditors 24 hours a day, 7 days a week, 365 Days a Year.
Single Point of Contact
Speak to the same expeditor every time you call—no long wait times and no customer service call centers.
Time Critical Freight
Select from a vast suite of expedited, same-day and time-critical services to fit your needs.

We're A Bonded Carrier

Elite Bond Status

Your Transaction Is Insured And Guaranteed!

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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Rated 5 out of 5 stars

Outstanding Service from Start to Finish

We recently used Air Freight to transport a large generator from the Midwest to Gainesville, FL, and the experience was excellent from start to finish. John Mark & team kept us updated throughout the entire process, which gave us peace of mind. The shipment arrived on time as promised, and the communication and professionalism exceeded our expectations. Truly a fantastic experience — we will absolutely use them again and highly recommend their services!

6 October 2025
Unprompted review
Rated 5 out of 5 stars
Verified

This has been the best freight service…

This has been the best freight service I have worked with in 30 years of my career. Very quick response, prompt service and continuous updates on the freight. I would highly recommend Andys service.

7 October 2025
Rated 5 out of 5 stars
Verified

Great experience

Great experience. I dealt with john who was extremely helpful. Quick to respond to my questions and concerns. They delivered quickly and went above and beyond. I will definitely use them again.

19 August 2025
Rated 5 out of 5 stars
Verified

The patience of your company…

The patience of your company representative, who walked me through the process.
Then, as explained, the product was picked up at the specified time, and before I knew it, the product arrived at the specified destination.

Excellent job, what a relief, peace of mind

14 August 2025

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