I used Bikeflights to send my bike to Pittsburgh, PA for my adventure on the GAP / C&O. My bike arrived in time for a local bike store to get it ready for the ride. After I arrived in Washington... See more
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Bikeflights is the best bicycle shipping service, trusted by riders worldwide. We offer faster shipping, dedicated support and premium protection at less cost so that you can ship the best way, guaranteed. Join over one and a half million served —including individuals, bike shops, events and cycling industry businesses— who have used Bikeflights to ship their bikes, wheels, e-bikes and gear with confidence since 2009. Ship the best way with Bikeflights.com. We ship. You ride.
Bikeflights.com
Written by the company

- We ship. You ride.
- The best way to ship a bike, e-bike and bike gear. We've been doing it for more than 15 years and served more than 1.5 million bike-related shipments.
- Need a box?
- We have premium, thoughtfully designed and easy-to-pack boxes available.
- Customer Support 7 Days
- You can reach our Support Team of fellow cyclists via phone, email and chat Mon-Fri: 6 AM-6 PM PT, Sat-Sun: 7 AM-2 PM PT. Our Virtual Assistant can answer most questions 24/7.
Contact info
8000 N Fowler Ave, 97217, Portland, United States
- (541) 705-2453
- support@bikeflights.com
- bikeflights.com
Replied to 100% of negative reviews
Typically replies within 1 week
Excellent experience all aorund
Communication was great. Bicycle was delivered as expected and in good condition. The shipping cost was 1/3 of the lowest I had found elsewhere.
Looked at price on sept 30 next day it…
Looked at price on sept 30 next day it went up $10 with no reason given
Made My Move Across Country Go A Lot Smoother.
Had a great experience shipping my bike. I was moving across the country and it was shipped to my final location in excellent condition. Appreciate the team at Metropolis Cycle in Portland for doing such a great job of packaging it up.
May use AI-assist with repliesRead more
I really do not understand what service…
I really do not understand what service I am getting by using BikeFlights, The bike shop charges me to pack the bike or I can do that myself. The bike shop can take it directly to UPS or I can and get the same rate, so WHAT SERVICE or benefit am getting from BikeFlights? I could buy a hard case and take it on the airplane with me for less than $100. It seems to me Bikeflights is nothing more than a middle man that negotiates a cheaper price for them selves at UPS and then takes the difference charging the customer the full UPS price. So again, what benefit does a customer get from bikeflights. Buyer beware!

Reply from Bikeflights.com
Helpful packing instructions
Helpful packing instructions. Bike arrived undamaged. Will definitely use again.
No complaints, went smoothly
I was worried shipping a bike across country but everything went smoothly and the bike arrived intact and sooner than expected. If I had to do it again, but hoping I never have to, I would totally use the service again.
Tracy was great but never received an…
Tracy was great but never received an email so I can print the label out so I had to call Tracy she was great but the system that you have running right now isn't that good very tough to print out a simple label why would you change it
Awesome... 5 Stars
Great and fast customer service. very reliable. great price and fast delivery.
Bikeflights comes through again!
Bikeflights made my vacation great. They helped me ship my foldable ebike to the west coast for my 10 day vacation.. This is my 2nd time using BikeFlights for ebike round trip services, and I can't speak highly enough about the quality and value BikeFlights offer.
Affordability - I saved $100 -$150 in daily rental fees (and I ride daily) - PLUS I had *my own bike*, not a crummy, expensive, underpowered rental. I use a TRICO iron case (and disassemble my bike for packing)
The PERSONALIZED CUSTOMER SERVICE that Bikeflights offers is fantastic - they went above and beyond in answering a few delivery related questions, in real time (one email was actually answered after hours, and I wasn't expecting that) - They monitor and track your order so you don't need to stress. So A+ to BikeFlights for their CUSTOMER SERVICE and for the shipping service they provide.
Easy shipping at a reasonable price
I’ve never shipped a bike before and it seemed so complicated. When I looked at regular shipping costs it seemed like it wasn’t worth it. But a bike shop told me about Bikeflights and wow, was I impressed. Process was simple, instructions were clear and the price was very reasonable. So glad I found this resource.
Reliable way to ship your bike
We have a bike store, and find Bike Flights to be an extremely convenient and reliable way to ship bikes and cycling equipment at a fair price. Most transactions are self-service, but in cases when hands-on customer support is needed, you'll get prompt and professional assistance.
Great customer service
I watched a YouTube video about packing a bike for shipment and consulted my local bike shop. It wasn't until after I shipped it that I saw the "how to" videos on the Bikeflights web page. Bikeflights also recommends removing the rear derailleur (RD) which I did not do. My bike arrived ahead of the promised delivery date. It appeared that the box had been laid on it's side and something heavy placed on top damaging the RD and associated derailleur hanger. I filed a claim about nine days later when I could find time during my 1200-mile charity bike ride. Bikeflights' policy requires claims to be filed within even days of delivery. Despite my filing the claim late and my packing the bike without following Bikefllights' video instructions, they honored my claim. The customer service was prompt and very courteous. I will use Bikeflights again.
Very simple and easy to use
Very simple and easy to use. My bike arrived on time and in perfect condition.
Easy to use
Easy to use, more affordable than going directly through shipping provider
So cooooooooo
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