The pieces we got were good quality for the price, and fairly easy to put together. Everything looks very nice. However, our bed did not arrive with a headboard and is now sold out, so we have to wait... See more
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Leeds, United Kingdom
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Paid for next day delivery as we were going away 5 days later. No delivery after 48 hours so I called them and they apologised refunded the postage and said Evri had the parcel. That was a lie as 48 hours later the order was finally processed and it was finally delivered while I was away and left on the doorstep!
This is an excellent sofa bed for the price! Colour deeply impractical but a) it was in stock b) I already had a suitable throw for it c) it wasn't as boring as the grey. We're deeply incompetent at putting stuff together but managed it in about an hour once we realised how muddled the description of steps 3 and 4 is. Fast delivery by two very nice polite young men.
Reply from DUSK.com
My bed arrived with half of the parts missing! Absolutely shocking service. I will be requesting a claim through my bank.
Had a great experience.
We actually bought a footstool from Loaf for £715. It was supposed to take four months to arrive and we started having loads of problems when it didn’t land. After three weeks of messing around with their customer services department we cancelled the order, had a refund and looked for something else.
We saw the Dusk Hampshire Pouffe and thought we’d give it a try.
It’s really really good. It’s well made, good quality and looks great in our lounge.
It took two weeks from order to arrival and cost £160 so saved us £555 from the order from Loaf.
I’m just annoyed we didn’t try Dusk first up and save ourselves a few months and loads of hassle.
Excellent product, delivered quickly and we will use you again.
Thank you
Reply from DUSK.com
Reply from DUSK.com
I bought this double quilt cover in Ecru.The quality is absolutely amazing.Its washed really well.Its very thick cotton,it's beautiful I love it.A great price too.
Reply from DUSK.com
The delivery service you use has made me not want to purchase from you again .
I purchase a click clack sofa bed from Dusk in May and was aware the delivery would be September, that delivery did not take place and they moved the date to another date in September AGAIN this did not happen. They then changed the expected delivery date to the 10 of October and I have now just had an email saying that it has been delayed and will now be the 23rd of October which I have no hope in it coming then! 5 months for a sofa bed delivery is unbelievable! I certainly will never ever be purchasing furniture from them ever again. There bedding is lovely and I have bought bedding and pillows multiple times with no issues but will not be doing furniture.
Great service and prompt response and delivery.
Reply from DUSK.com
Just erected the bed and very pleased with the quality of the bed frame and mattress. Also very pleased from ordering to delivery.
Reply from DUSK.com
Reply from DUSK.com
From ordering to delivery everything was so easy. Thank you
Reply from DUSK.com
Very happy with product and timely delivery updates, very easy, many thanks.
Reply from DUSK.com
Great company. Quick dispatch of a beautiful throw at a great price point
Reply from DUSK.com
The worst experience with this company. I ordered a 16 peice dinner set and paid for next day delivery. I was trying to contact Dusk to see where my items was and they was very slow in replying. My delivery arrived 10 days later with only half of my order.
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