DUSK.com Reviews 105,095

I needed 6 matching dining chairs and found some sold in pairs. I ordered one pair to check suitability before ordering remainder. Chairs arrived and were ideal so I attempted to buy more a week aft... See more

Quite expensive for the quality but I like that there is a rewards system and simple instructions to follow. Bit tricky to build when things don’t line up properly e.g the pre-drilled holes aren’t str... See more

The desk pull out drawer doesn’t seem sturdy enough for a laptop etc. Fixing the pull out hinges has also been tricky and the hinges sometimes get stuck (more often than not), so opening and shutting... See more

Pillows were fine but paid extra for next day delivery and though they were ordered on Thursday 2 October , they didn’t arrive until 7th October. I sent an email to you on Saturday 4 th October to enq... See more

First time shopping at Dusk . Lovely footstool as described . Sent by excellent courier company BJS delivery company in Wednesbury West Midlands . Kept up to date throughout the delivery . In the days... See more

This is an excellent sofa bed for the price! Colour deeply impractical but a) it was in stock b) I already had a suitable throw for it c) it wasn't as boring as the grey. We're deeply incompetent at p... See more

Fabulous high end products at a brilliant price point. Not my first purchase, every time it’s been a smooth transaction from being kept up to date on stock and delivery date. Delivery team text day be... See more

I ordered pillow slips 65x65 really hard to get , , when I saw them on ur website I had to order them , you didn’t disappoint, there gorgeous crisp white brilliant price , brilliant service , thankyou... See more

Positive Purchase of Two Items we required for our Home. A New Extendable Dining Table & a Bedroom Drawer Unit. Both Self assembly and did take longer to assemble both units Longer than Instructions... See more

Good service from Dusk. Prices fair. Unfortunately delivery service did not inform prior to parcel arrival. Love the duvet cover and pillowslips. However the material is a nightmare to iron and crease... See more

New king size bed. Lovely design and very reasonably priced. Delivery on time. Friendly guys and placed very heavy boxes exactly where I needed them. Assembly done in a couple of hours. Looks great a... See more

Ordering exactly what I wanted was very easy. Products are good quality on the whole and value for money. We did encounter some imperfections when assembling a bed frame. Arranging delivery was a lit... See more

I ordered 3 pieces of furniture, which arrived after a few weeks and they are stunning. They were a few minor defects but Dusk’s customer service team, specifically Vedhita, were brilliant. All ema... See more

We’ve just brought our first home, so started off with ordering a bed. Once the bed arrived and we saw the quality, we quickly ordered another bed, dining table and 4 chairs. All amazing quality, quic... See more

Order process good. When delivery arrived the guys were excellent. We were surprised to see that our ottoman bed came in three reasonably sized boxes!. We read instructions and unwrapped. It sai... See more

Absolutely beautiful sofabed chair that is both stylish and practical for an extra guest when your spare room is occupied. Extremely good value for money and comfortable too! I love it and have al... See more

I recently ordered a fitted sheet and a grey set of pillow cases and grey duvet cover. They are excellent quality and have definitely enhanced our sleep! I’ve knocked one star off because the duvet... See more

With any online retailers its difficult to make decisions without seeing the product in person. I wanted 2 items from different ranges and was unsure about the colour match. Within minutes I received... See more

Paid for next day delivery as we were going away 5 days later. No delivery after 48 hours so I called them and they apologised refunded the postage and said Evri had the parcel. That was a lie as 48 h... See more

I purchased a few items back in May ready to use when the colder weather arrived. I bought the medium feels like down pillows, kingsize Anti-Allergy Feels Like Down Duvet 9 tog, and luxury quilted pi... See more

Excellent Customer Service I recently received a new bed and bed linen. One item had a small tear, but I got in contact with Vimala at Dusk and she sent out a replacement straight away. Fantastic co... See more

The Good - when our new Madison Ottoman bed, memory foam 4000 pocket sprung mattress and Hattie bedside tables arrived, we were delighted with the quality and appearance of them. The furniture is sol... See more

Love the items in Dusk, although the delivery is a little longer than I’d like it’s worth the wait. The customer service team have been very helpful with mix up in delivering my items, Robyn in p... See more

Have previously bought from Dusk before so I am a “repeat customer” which in itself should speak volumes. Have purchased a double Ascot Ottoman bed, bedding and various other products in the past. On... See more

Purchased a king size ottoman storage base for our home. Fully informed on delivery and item came quickly. Delivery was on time, phone call on the day keeping up informed on the delivery.. My husband... See more

W pre-ordered our bedroom furniture (Evie range - Taupe) as items were out of stock. Communication around delivery was excellent, the furniture is good quality and reasonably priced. My only negat... See more

All in all a great experience with Dusk, the bed is lovely quality and is easy to put up once you get the hang of it. Only 4 stars because there’s no customer service which is a bit difficult wh... See more

I had an issue with a bed that I purchased from Dusk recently. Having read some of the reviews I was sceptical as to how my problem would be resolved . I can only say that Harmony in Customer Ser... See more

Apart from a quick and easy ordering and delivery process, the curtains I bought for my bedroom are just perfect! The colour is exactly what I wanted - to match my new Dusk bed and the quality is div... See more

Well for a first time buyer I found the whole experience extremely easy to purchase my goods! And my choice of bedding, French Blue is so beautiful I absolutely love the colour and feel of cotton i... See more

Great service. Ordered the Soho Ivory Boucle loveseat. Arranged delivery, courier contacted me the day before with a 2 hour window. Delivered within the time slot. The chair is gorgeous. Absolutely de... See more

So disappointed with the “luxury velvet” cushion cover I ordered. Apart from the colour -which was nice - the cushion cover was horrible ! Nasty cheap fabric - nothing like velvet, and certainly not l... See more

I had no idea the item was completely flat pack. Checked the listing again and it's not obvious that it is. Especially since it said it required a two man delivery. Quality of the pieces is very g... See more

I was a bit skeptical to buy at first but decided to try given the good reviews, and I’m glad I did because I found a new good place to buy some pieces of furniture. It was a pre-sale item and they we... See more

I’ve bought both ottoman beds, sideboards, dining table and chairs and bedding from Dusk. Was a bit sceptical of the quality for the price but I have to say everything is amazing! Just as described... See more

After buying a wardrobe from Dusk (which was great) I found the Poppy hallway unit which I loved, I needed further measurements to see if it would fit in an awkward space around things I couldn't m... See more

I ordered a super king bed, mattress and bedding from Dusk and am delighted with everything. Delivery was easy to schedule and delivered on time. The quality of all the items is excellent and bed fram... See more

After sending various emails about a problem with relatively new garden furniture, Joel became involved and sorted everything out so quickly and efficiently. He certainly went above and beyond what I... See more

Dusk sells very high quality products at an amazingly low price. I think they can do that because they sell so well. Items are speedily dispatched. I am no keen on the courier they use but... See more

I would highly recommend this company, Their customer service is fantastic with replies received within 24 hours. The company kept me up to date with my order of a table and chairs. The order arrived... See more

Complete satisfaction with the beds ,the quality looks good and the delivery was on time ..Want to shop for other rooms wish they had special price for people who buy more than 2 products as you feel... See more

Great shop. Lots of quality and fashionable items at reasonable prices. Love it! The Versailles bed is solid, comfortable and super stylish. And really easy to assemble. My 15 yr old daughter helped m... See more

I had a very slight chip on my coffee table top. After an email to the dusk team they decided to send me a complete new coffee table. Customer service has been second to none. I’m already planning mo... See more

Excellent product and just as advertised. Perfect for the bedroom. Arrived on time and the chair was easy to assemble. The only slight negative is that the delivery was charged as a two man delive... See more

Brilliant service and so happy with all furniture have placed and that’s to beds I have ordered and wardrobes and bed sides and chest of draws I’m a massive fan of DUSK won’t shop anywhere else xx

Table I have received was faulty, i have tried reaching out. Poor communication, 9 months waiting time for them just to give me an update. Offered very cheap compensation, the first replacement did no... See more

Had a great experience. We actually bought a footstool from Loaf for £715. It was supposed to take four months to arrive and we started having loads of problems when it didn’t land. A... See more

Stock availability was in the expected time frame. Booking and confirming delivery was seamless. We were notified of the time slot one day prior, additionally the delivery crew contacted us 45 minutes... See more

We were initially frustrated with dusk as the order took a month to arrive. We approached Dusk and explained that many items had been on sale in this time and they honoured us with a £50 voucher... See more