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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive prices and the wide selection of products available. Consumers appreciate the authenticity and quality of the fragrances, noting that they are genuine and long-lasting. People are also pleased with the efficient delivery service, often receiving their orders quickly and well-packaged. The ease of ordering and the overall smooth, hassle-free experience are frequently mentioned as highlights. Many reviewers highlight the excellent customer service, with representatives being described as attentive, pleasant, and helpful in resolving any issues. Consumers also appreciate the company's knowledge and the care taken in shipping. The positive feedback extends to the products arriving in perfect condition, often exceeding expectations. Overall, customers express high satisfaction and a strong likelihood of making future purchases from this company.

Based on these reviews

Rated 5 out of 5 stars
Verified

My friends and I were at the mall the other day, one friend found a fragrance she really liked, they wanted way too much. I was so grateful when I googled the fragrance name and found it at 1/3 of the... See more

Company replied

Rated 5 out of 5 stars
Verified

I am happy that I got my product in a timely manner. The product was for a Christmas gift for my daughter so I won’t know until Christmas, but I know that she likes this particular brand so I know she... See more

Company replied

Rated 5 out of 5 stars
Verified

The cologne came it smells so good i was getting compliments from everybody that I came in contact with, and on top of that the bottle was 200ml instead of 100ml. That blew my mind now I might have th... See more

Company replied

Rated 5 out of 5 stars

Even that I was not happy with a product, I have to admit that FraganceMarket is a serious bussiness. Mario, was patient and proffesional handling my issue. Thank you for the support and assistance... See more

Company replied

Rated 5 out of 5 stars
Verified

They honestly went beyond my expectations! My order was delivered faster than I thought. The perfume I ordered came in intact and exactly what I ordered. I will continue getting my perfumes from Fragr... See more

Company replied

Rated 5 out of 5 stars
Verified

Great shopping experience!! Respect the fact this company doesn't charge retail!! Definitely will be purchasing more cologne from Fragance market!! Thank you

Company replied

Rated 5 out of 5 stars

I recently bought 2 colognes off FragranceMarket.com and to be honest I had my doubts about ordering off this website since this was my first order, but they arrive well packaged and they even came in... See more

Company replied

Rated 5 out of 5 stars
Verified

FragranceMarket customer service and overall experience for my first purchase from them was excellent. They took the time to answer questions about a specific batch of fragrance I was looking for and... See more

Company replied

Rated 4 out of 5 stars
Verified

My purchasing experience was fine but I’m not happy about your return policy. I’ve opened the box and used a little of the perfume but have found that it doesn’t smell the same as the real stuff - an... See more

Company replied

Rated 4 out of 5 stars
Verified

For some reason I couldn’t order more than one bottle of my fragrance. The site wouldn’t let me. The price for the fragrance was reasonable, but the $7+ shipping price every time seems unreasonable.

Company replied

Rated 5 out of 5 stars
Verified

First time customer at Fragrance Market and I'm impressed by the selection and prices on quality fragrances. Ordering was easy and smooth. The product arrived well packaged and on time. I would recom... See more

Company replied

Rated 5 out of 5 stars
Verified

The product arrived in short order and was in great shape! The price was without a doubt as competitive as I've found online. Thanks Fragrance Market!

Company replied

Rated 5 out of 5 stars
Verified

I ordered perfumes and the package didn’t arrive at first. I contacted them and they fixed the issue and sent a replacement. Overall the situation was handled properly.

Company replied

Rated 5 out of 5 stars
Verified

Easy, fast, excellent price and easy to keep secret from my daughter who is receiving the perfume as a gift. My experience with Fragrance Market was wonderful and I’ll use them again

Company replied

Rated 5 out of 5 stars
Verified

It was super easy to shop, I received my package on time, and my husband loves it! I've shopped with them before, and will definitely shop there again.

Company replied

Rated 5 out of 5 stars
Verified

This is the second time I've been using Fragrance Market,the first time was I was browsing the Internet and saw your site,I went in and saw the men's cologne,saw Dolce & Gabbana The One, read the desc... See more

Company replied

Rated 4 out of 5 stars
Verified

The product I ordered was at a great price and it came as described. The only disappointment was that it was delivered a week later than originally scheduled. It may have been the carrier's fault. Ove... See more

Rated 5 out of 5 stars
Verified

Product came quick, in tact with no scratches or dings. Was prepared and protected in box. Arrived sooner than expected. Great experience, will definitely order again

Company replied

Rated 5 out of 5 stars
Verified

FragranceMarket.com delivered exactly what I hoped for. The prices were very competitive, my order shipped quickly, and everything arrived well-packaged and authentic. The whole experience was smooth... See more

Company replied

Rated 5 out of 5 stars
Verified

I never heard of Fragrance Market. I was searching for a great deal on a cologne for my son's birthday so I checked with ChatGPT and I was directed to the website. Not only did I get a bigger size for... See more

Company replied

Rated 5 out of 5 stars
Verified

I was a little afraid to buy here because the prices were so low compared to retail stores that I thought it was a scam but after seeing all the reviews from trustpilot I decided to buy. I was not dis... See more

Company replied

Rated 3 out of 5 stars
Verified

I use to use 3 other companies to order my fragrance. They now be huge disappointment. So I order here shipping takes a little longer then others BUT I have not had to return any orders yet . Some... See more

Company replied

Rated 3 out of 5 stars
Verified

Placing the order was easy, as I tracked my delivery date, the day before it supposed to arrive I gets an email stating that I have been refunded for my purchase, I don't know what happen. But at leas... See more

Company replied

Rated 5 out of 5 stars
Verified

It was the first time using the platform....I was surprised about how quickly the package was delivered and the product quality is above par....

Company replied

Rated 5 out of 5 stars
Verified

This is my first time on this market. The shipping was fast. The fragrance I purchased is so affordable and just as expected. Long lasting and awesome. Highly recommended

Company replied

Rated 5 out of 5 stars

The entire process was very professional! My order was received perfectly packaged and the delivery was quick. I did have a follow up conversation with their customer service representative and he was... See more

Company replied

Rated 5 out of 5 stars
Verified

I’m very happy with the company because they are very knowledgeable and they have very good shipping service I really appreciate the service they offer to me. Thank you again !!

Company replied

Rated 5 out of 5 stars
Verified

Great selection of products at outstanding prices. Fast shipping and packaging handled with care!! Thank you Fragrance Market!!

Company replied

Rated 5 out of 5 stars
Verified

The fragrance smell awesome it was fast shipment and the price was great loved it and will purchase again

Company replied

Rated 5 out of 5 stars
Verified

My product, which I am very satisfied with, arrived in a few short days...the price is so right (one I can afford!). I've done business with this company for several years, and they haven't let me d... See more

Company replied

Rated 5 out of 5 stars
Verified

A vast amount of selections, yet very easy to find exactly what you are searching for and perhaps peak your interest in something new💐

Company replied

Rated 5 out of 5 stars
Verified

First of all is the quality of the products and the timeous deliveries accompanied by prompt updates..

Company replied

Rated 5 out of 5 stars
Verified

I got a good deal on this 1 Million Lucky. It didn’t take long to receive it, very satisfied with my purchase and would buy again from here

Company replied

Rated 5 out of 5 stars
Verified

My grandson picked out the cologne he wanted and it was delivered quickly in secure packaging.

Company replied

Rated 5 out of 5 stars
Verified

My purchases were wrapped perfectly and arrived in excellent condition. I’m so happy with our purchases. The scents are lovely and last for the whole day!

Company replied

Rated 5 out of 5 stars
Verified

The perfume is exactly what I wanted. I had experienced this perfume via a sample. Just as I ran out there was Fragrance Market.com.

Company replied

Rated 5 out of 5 stars
Verified

I got my Husband‘s favorite fragrance at quite A savings! I was a little worried that it wouldn’t be the real product, but it was and not a knock off. I will buy from this company a lot in the future.... See more

Company replied

Rated 5 out of 5 stars

Perfect perfume at half the department store price! Easy order, fast shipping, authentic product, and it smells fantastic. Will definitely order again!

Company replied

Rated 5 out of 5 stars
Verified

I had some problems with my order, but it wasn't the store's fault, and yet in the end the people were very understanding and offered to help me. Thx .

Company replied

Rated 5 out of 5 stars
Verified

Super awesome and great discount exactly what they said it would be

Company replied

Rated 5 out of 5 stars
Verified

Delivered on time. The cologne is real. Great price. Highly recommend shop

Company replied

Rated 5 out of 5 stars
Verified

Great experience! Easy to order! Good communication for delivery info! Product arrived in excellent condition! I’ll definitely order again!

Company replied

Rated 5 out of 5 stars
Verified

Your fragrance is authentic, priced well under your competitors and delivered expeditiously. I will be a repeat customer. Thank you.

Company replied

Rated 5 out of 5 stars
Verified

fast service. as described.

Company replied

Rated 4 out of 5 stars

I HAD WRITTEN AN REVIEW WHICH WAS NEGATIVE. I FINALLY SPOKE WITH SOINA WHO WAS ABLE TO RESOLVE THE ISSUE WITH MY PACKAGE NOT BEING RECEIVED. SHE WAS VERY PROFESSIONAL AND HELPFUL. I WOULD LIKE TO... See more

Company replied

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Company details

  1. Flavours, Fragrances and Aroma Supplier
  2. Barber Supply Store
  3. Clothing Store
  4. Cosmetics Store
  5. Dental Clinic
  6. Eye Care Center
  7. Hair Product Store
  8. Nail Salon
  9. Pharmacy
  10. Skin Care Clinic
  11. Wellness Center

About FragranceMarket.com

Written by the company

Fragrancemarket.com is one of the nation’s largest and most trusted online retailers of Discounted genuine designer fragrances and related accessories.

We carry over 3,000 genuine, brand-name fragrances, skincare, makeup, and haircare, all at discount prices.

We’re bringing the traditional shopping experience to your computer for the utmost convenience.

We also pride ourselves on being the leading fragrance authority. Our store offers the widest selection of designer perfumes and fragrances at affordable prices.

We carry the most popular names in fragrance, including Calvin Klein, Lacoste, Escada, Hugo Boss, Carolina Herrera, Paco Rabanne, Michael Kors, Thierry Mugler, DKNY, Coach, Davidoff, Vera Wang, and many other in-demand luxury brands.

Fragrancemarket.com is proud to be a purveyor of the finest women’s perfume and men’s perfumes and fragrances that are sold at great value. Fragrances can cost a small fortune when purchased at most department stores, but not with Fragrancemarket.com because we substantially mark down our fragrances; you get more for your money.

FREE SHIPPING

Written by the company

ON EVERY ORDER OVER $65
Orders over $65 (after applying discounts and excluding taxes) ship FREE in the 48 contiguous states.

Guarantee

100% PRODUCTS & SERVICE GUARANTEE

100% PRODUCTS & SERVICE GUARANTEE
All of the products displayed on Fragrancemarket.com are 100% original. We only carry genuine brand-name fragrances, colognes, beauty products and accessories.

Absolutely NO imitations or knock-offs.

OUR COMMITMENT
Our mission is to ensure that our customer shopping experience is completely satisfying, safe, and enjoyable. We strive to offer superior customer service, and our representatives are here to serve all our customers as fast as we can.
If you have any questions about our website or orders placed online, please feel free to contact us: +1 844 325 4619

Our operating hours are Monday to Friday, 9 am to 5 pm.

Please note that we are not the manufacturer of any of the products we carry. Fragrancemarket.com is a vendor of genuine brand name fragrances, Fragrancemarket.com is not associated with any of the Brands Sold on the website.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 92% of negative reviews

Typically replies within 1 week


Rated 2 out of 5 stars
Verified

bad shipping

usually the shipping and product is good, however this time i ordered my items with 2 day shipping. It has been 2 and half weeks and i still haven’t received my products, even after emailing the company.

27 October 2025
FragranceMarket.com logo

Reply from FragranceMarket.com

We are sorry to hear that you are not 100% satisfied with your experience. We have reached out to you by phone and email to offer assistance. Please contact us at orders@fragrancemarket.com or at 1-877-363-0553 to further assist you. We are available 9am-5pm EST.

Thank You
Fragrance Market Customer Service

Rated 5 out of 5 stars
Verified

Fanstatic service

The shopping experinece was easy and fast

30 October 2025
FragranceMarket.com logo

Reply from FragranceMarket.com

We are so glad that you had a quick and easy experience ordering with us! Enjoy your purchase!

Fragrance Market
Customer Service Team

Rated 5 out of 5 stars
Verified

Good costumer service.…

I ordered perfumes and the package didn’t arrive at first. I contacted them and they fixed the issue and sent a replacement. Overall the situation was handled properly.

11 November 2025
FragranceMarket.com logo

Reply from FragranceMarket.com

We are sorry to hear that you are not 100% satisfied with your experience. Our records show that your order was shipped and delivered in a timely manner. We have reached out to you by phone and email to offer assistance. Please contact us at orders@fragrancemarket.com or at 1-877-363-0553 to further assist you. We are available 9am-5pm EST.

Thank You
Fragrance Market Customer Service

Rated 5 out of 5 stars
Verified

Easy order process and competitive…

Easy order process and competitive prices

27 October 2025
FragranceMarket.com logo

Reply from FragranceMarket.com

We are so glad your order process was smooth. We appreciate your feedback so greatly. Enjoy your purchase!

Thank you,
Fragrance Market Team

Rated 1 out of 5 stars
Verified

Perfume is supposed to be a dupe for…

Perfume is supposed to be a dupe for Bacarrat. IT IS NOT! It is terrible!

25 October 2025
FragranceMarket.com logo

Reply from FragranceMarket.com

Hello,

Thank you for your feedback. Your satisfaction is our top priority. We have sent you a personal email to resolve this matter as soon as possible. We are looking forward to your response to our message.

Thank you,
Fragrance Market Team

Rated 5 out of 5 stars
Verified

Easy

Easy, fast, excellent price and easy to keep secret from my daughter who is receiving the perfume as a gift. My experience with Fragrance Market was wonderful and I’ll use them again

28 October 2025
FragranceMarket.com logo

Reply from FragranceMarket.com

Thank you for your review! We are happy to hear that you were able to find what you need with us. We hope to see you again. Enjoy your purchase!

Fragrance Market
Customer Service Team

Rated 4 out of 5 stars
Verified

Can’t order more than one bottle…

For some reason I couldn’t order more than one bottle of my fragrance. The site wouldn’t let me. The price for the fragrance was reasonable, but the $7+ shipping price every time seems unreasonable.

24 October 2025
FragranceMarket.com logo

Reply from FragranceMarket.com

We appreciate your feedback and are sorry you had trouble ordering multiple bottles. We'll investigate the ordering issue and review our shipping costs to improve our service. Thank you for bringing this to our attention!

Thank you
Fragrance Market Team

Rated 5 out of 5 stars
Verified

Easy to work with fast shipping ended…

Easy to work with fast shipping ended up with a great experience overall

25 October 2025
FragranceMarket.com logo

Reply from FragranceMarket.com

We are so glad your order process was smooth. We appreciate your feedback so greatly. Enjoy your purchase!

Thank you,
Fragrance Market Team

Rated 5 out of 5 stars
Verified

FragranceMarket customer service and…

FragranceMarket customer service and overall experience for my first purchase from them was excellent. They took the time to answer questions about a specific batch of fragrance I was looking for and confirmed the code and date with the warehouse before shipping. I was even sent proof of the batch code results. Very satisfied and will be purchasing again!

20 October 2025
FragranceMarket.com logo

Reply from FragranceMarket.com

Thank you for your feedback! We are happy to know that you are satisfied with our services. We hope to see you again soon. Enjoy your purchase!

Fragrance Market
Customer Service Team

Rated 5 out of 5 stars
Verified

fast shipping and easy to purchase

fast shipping and easy to purchase, will buy again soon!

23 October 2025
FragranceMarket.com logo

Reply from FragranceMarket.com

We're happy to hear that you had a positive experience with us. Looking forward to your comeback. Thank you for your feedback!

Fragrance Market
Customer Service Team

Rated 5 out of 5 stars
Verified

Very good service & profuctd

Very good service & prfucts

20 October 2025
FragranceMarket.com logo

Reply from FragranceMarket.com

We're happy to hear that you had a very good experience with our service and like our products. Thank you for your positive feedback!

Fragrance Market
Customer Service Team

Rated 5 out of 5 stars
Verified

Perfect fragrance

Perfect fragrance. Perfect transaction.

22 October 2025
FragranceMarket.com logo

Reply from FragranceMarket.com

We're happy to hear that you are pleased with the fragrance and transaction. Thank you for your positive feedback; it means a lot to us.

Fragrance Market
Customer Service Team

Rated 5 out of 5 stars
Verified

They came through with everything…

They came through with everything promised. As well as great selection.

7 October 2025
FragranceMarket.com logo

Reply from FragranceMarket.com

We're happy to hear that you had a positive experience with us and like our selection. Thank you for your feedback!

Fragrance Market
Customer Service Team

Rated 1 out of 5 stars
Verified

Extremely disappointing!!!!!

Extremely disappointing!!!!!
l have been using KOUROS for over 30 year and the one you send is nothing compared to the original. I will not use it on me it SMEEL LIKE CUMIN.

19 October 2025
FragranceMarket.com logo

Reply from FragranceMarket.com

We are sorry to hear that you are not 100% satisfied with your purchase. We have reached out to you by phone and email to address your concerns. Please contact us at orders@fragrancemarket.com or at 1-877-363-0553 to further assist you. We are available 9am-5pm EST.

Fragrance Market
Customer Service Team

Rated 5 out of 5 stars
Verified

Very good quality good product 👌…

Very good quality good product 👌 excellent service 👍

17 October 2025
FragranceMarket.com logo

Reply from FragranceMarket.com

We're happy to hear that you had a positive experience with our product and service. Thank you for your great feedback!

Thank You
Fragrance Market Customer Service

Rated 5 out of 5 stars
Verified

Quick & Easy

Quick & Easy

13 October 2025
FragranceMarket.com logo

Reply from FragranceMarket.com

Thank you for your feedback! We are happy to know that you had such a great experience ordering from us. Enjoy your purchase!

Fragrance Market
Customer Service Team

Rated 5 out of 5 stars
Verified

Great

My experience was good. Continue being a customer for a long time.

16 October 2025
FragranceMarket.com logo

Reply from FragranceMarket.com

Thank you so much for your feedback! We are happy to know that you had such a great experience ordering from us. Enjoy your purchase!

Fragrance Market
Customer Service Team

Rated 5 out of 5 stars
Verified

My purchases were wrapped perfectly

My purchases were wrapped perfectly
and arrived in excellent condition.
I’m so happy with our purchases. The scents are lovely and last for the whole day!

15 October 2025
FragranceMarket.com logo

Reply from FragranceMarket.com

We are so glad that you had an awesome experience shopping with us! Enjoy your purchase!

Fragrance Market
Customer Service Team

Rated 2 out of 5 stars
Verified

Got the defective item replaced, excellent customer care

Thanks received the Olive oil massage cream in great condition. Love the product. Thanks for excellent customer care and service. Thanks for replacing the defective one and sending a brand new item.

29 October 2025
FragranceMarket.com logo

Reply from FragranceMarket.com

We are sorry to hear that you are not 100% satisfied with your purchase. Please contact us at orders@fragrancemarket.com or at 1-877-363-0553 to further assist you. We are available 9am-5pm EST.

Thank You
Fragrance Market Customer Service

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