Insomniavisuals Reviews 29

TrustScore 3 out of 5

2.8

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

See what reviewers are saying

Rated 5 out of 5 stars

I ordered jeans and they came in a week, looks just like the pic, i’d reccomend sizing up tho if u want baggy, but its perfect fit if u just order your actual size.

Rated 1 out of 5 stars

My package was delivered to the wrong address despite me providing the correct address. It’s been months of numerous emailing they finally had me submit a claim form just for them to say weeks later t... See more

Rated 3 out of 5 stars

I ordered the Vex denim, Item came, it came with good tracking also, and fast dispatch. The item was pretty much as displayed in the images, however the jeans really stink of strong chemicals so i sug... See more

Rated 1 out of 5 stars

I submitted an order 30 days ago and have not received any response or refund. This company operates out of China and ships delivery from that location. I leave it to you to determine whether y... See more

We perform checks on reviews


2.8

Average

TrustScore 3 out of 5

29 reviews

5-star
4-star
3-star
2-star
1-star


Rated 5 out of 5 stars

Jeans

I ordered jeans and they came in a week, looks just like the pic, i’d reccomend sizing up tho if u want baggy, but its perfect fit if u just order your actual size.

25 November 2025
Unprompted review
Rated 1 out of 5 stars

They ghost you if u want a return

I’ve gotten a lot of decent clothing from this website. Everything seemed legit the first few times I ordered, however the last time I ordered from them, I ordered a hoodie “dagger hoodie”. On there site and instagram, the picture of the hoodie they show vs the one I got are two completely different hoodies. I’m not ever one to complain either but keep in mind this hoodie is 100 dollars. It’s not cheap and I expect to get what I order if I’m paying as much as I am. The original hoodie has a white wash around the entire hoodie. Which is the whole reason I ordered it to begin with. When I received it. There was literally no white wash on it at all. It was just a plain black hoodie. If I could show pictures here I would. I contacted them threw email to try to Atleast get a return on the product if anything at all. They emailed me back asking for more pictures. I sent them and then they ghosted me. I reached out again with no luck. Just be careful if you are gonna order from here. I’d recomend the jeans. But after that experience that’s about it.

Update:
They finally reached out threw email. They sent me a return link. However. They purposely waited until my return window had past to send me the return email. The last email i had sent them was October 14th my return window closed on the 19th. So I’m pretty sure they waited on purpose so that I couldn’t return the item. They waited 7 days to finally send me a return email they knew wouldn’t be accepted.

6 October 2025
Unprompted review
Rated 1 out of 5 stars

Cant return, order missing

I ordered a pair of pants on August 31 and so far (September 16) I have not received any news despite having asked what was happening with my order, scam web

31 August 2025
Unprompted review
Rated 1 out of 5 stars

They scammed me

They scammed me. I ordered a Hoodie on the 25th of July and they still didn’t pack it. I reached out via their contact formular. They said they will send me an email asap, I never got that email. I then reached out on their Instagram dms, they said the same thing. After no email for 2 days I asked again and they asked me lf I wanted to switch the Hoodie, I said no I just want the Hoodie I ordered and they are ghosting me since then.

14 August 2025
Unprompted review
Rated 4 out of 5 stars

100% Cotton well made hoodies

100% Cotton well made hoodies. Came on the very last day (7 days after order placed) and the necklace is sturdy and comfortable. 4 stars only because I found out they don’t do returns for EU citizens but luckily I am happy with my order.

22 July 2025
Unprompted review
Rated 1 out of 5 stars

My package was delivered to the wrong…

My package was delivered to the wrong address despite me providing the correct address. It’s been months of numerous emailing they finally had me submit a claim form just for them to say weeks later they can’t do anything. I wasted $40. I’m never ordering from them again.

22 December 2024
Unprompted review
Rated 1 out of 5 stars

My order came incomplete

My order came incomplete.
I placed the order for a hoodie and it simply didn’t arrive with the order.

It’s been weeks now with no answers and numerous emails to the company.

Very disappointed and I won’t be shipping with the company again.

9 May 2025
Unprompted review
Rated 1 out of 5 stars

I ordered a pair of shorts

I ordered a pair of shorts. They didnt ship for a whole week. I Emailed, no reply. DM’d on istagram, they replied “been in transit gang” with a screenshot of an order that was not mine. They promptly unsent the message, and told me it would ship monday. I received no updates so by wednesday i DMd again, they said the item was sold out. I asked them to swap it out with a medium ASAP and asked them to confirm it for me, they did not and today the Item is sold out. They wont reply to me and im asking for my money back because they keep wasting my time

10 May 2025
Unprompted review
Rated 1 out of 5 stars

no returns

they do not take returns from EU (which is illegal btw) so beware, i got 2 pieces, okay quality and price wasn't terrible but they do not fit me even though i checked the sizing, i cannot return them so I am stuck with 160eur worth of clothes i cant wear

14 February 2025
Unprompted review
Rated 5 out of 5 stars

Great designs and nice owner :)

I chatted with the owner of the company on IG before buying. I asked about fitting and all and he answered all my questions.

YOU CANT RETURN IN EUROPE! Which means you can’t just buy out of curiosity. The pants look insane and are easily my favorite. Great fit.

The other things also look really good but I haven’t ordered anything else.

6 January 2025
Unprompted review
Rated 5 out of 5 stars

Great product worth the money awesome brand

Had some issues with shipping but the u real customer service made it ok got a unreleased shirt that ended up looking SICK amazing quality definitely paying for what you get stayed strong through washes and going to place another order for sure

27 February 2025
Unprompted review
Rated 1 out of 5 stars

THEY DONT TAKE RETURNS/EXCHANGE IN THE EU

they have a ''30 day return policy'' badge on their website when you click on an item and and look at the sizes. False advertisement, you have to click on the badge to then read it when they could just write it from the start. dont buy at a company that does this!!!!!!

21 February 2025
Unprompted review
Rated 5 out of 5 stars

10/10 QUALITY!

So happy with my order! Great quality and very comfortable! 10/10 will continue to buy and support!

20 February 2025
Unprompted review
Rated 5 out of 5 stars

Solid Brand

I have ordered from Insomnia Visuals countless times. Ever since they released their Scream hoodie. I have never had complications, and my interactions with customer service have been pleasant. They do not accept returns on sale items, but they do provide a free gift or discount which is nice! Good quality clothes as I wear almost everything to the gym, and it all holds up.

19 February 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look