Good: Execution is good, easy and reliable, orders can be routed by choice, order fees are not high. Tax documents are not correct for every country, so expect to do it for yourself. Some chart... See more
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About Interactive Brokers
Written by the company
Interactive Brokers: A Global Firm for Global Investors
Interactive Brokers (NASDAQ: IBKR) is a global online brokerage offering low-cost access to stocks, options, futures, currencies, bonds, funds, and more across 160+ markets. With over 45 years of experience and clients in more than 200 countries and territories, IBKR combines advanced technology with transparent pricing and support for best execution. Our platform serves both individual and institutional investors seeking direct market access, sophisticated trading tools, and the confidence of working with a well-established, regulated broker.
Why Choose IBKR?
Whether you are a new investor or an experienced trader, Interactive Brokers offers the tools, platforms, and global access to help you meet your financial goals.
- Transparent pricing: Commissions start at $0¹, with no added spreads, ticket charges, platform fees, or account minimums.
- Global access: Fund your account in multiple currencies and trade products across 160+ markets worldwide.
- Flexible trading platforms: Choose from a suite of platforms to match your experience level and trading style:
- Trader Workstation (TWS): Our advanced desktop platform built for professional traders who need power and flexibility.
- IBKR Desktop: A modern desktop platform with popular tools from TWS and new features driven by client feedback.
- IBKR Mobile: A full-featured mobile platform with advanced tools for trading on the go.
- IBKR GlobalTrader: A simplified mobile experience for global stock and options trading, including fractional shares.
- Client Portal: Our all-in-one web platform for managing, viewing, and trading your account from one login.
- IBKR ForecastTrader: Trade based on your views of real-world events with exchange-listed forecast and event contracts.
- IBKR APIs: A range of APIs for traders and developers, supported by extensive examples and documentation.
- IMPACT App: Use the IMPACT app to find and invest in companies that align with your values.
- PortfolioAnalyst: A free tool for consolidating and analyzing your financial account information.
- IBKR Campus: Free educational resources about current events, trading, financial markets and IBKR's trading tools.
- IBKR Lite provides commission-free trades in US exchange-listed stocks and ETFs. For complete information, see ibkr.com/commissions.
Explore global trading firsthand. Open an Interactive Brokers account today!
Connect with IBKR
Additional Resources:
- Interactive Brokers Website
- Why IBKR?
- About the Interactive Brokers Group
- IBKR’s Trading Platforms
- Commissions and Fees
- Trading APIs
- Guide to Choosing the Right Account
- Client Support Resources
- Browse Our FAQs
- Interactive Brokers Financial Statements
- Interactive Brokers Disclaimers
Contact Info:
1 Pickwick Plaza, Greenwich, CT 06830 United States
www.interactivebrokers.com
Contact info
Pickwick Plaza 1, 06830, Greenwich, United States
- interactivebrokers.com

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Replied to 50% of negative reviews
Typically replies within 1 week
The service was truly excellent
The service was truly excellent, and the staff were very friendly and helpful.
shameful
I've been trying to open an account for over 2 years. No customer service. No emails received. Nothing. Not even a bot! I've switched to other platforms, obviously. It's shameful, and they claim to be the best. Avoid them! My sincere advice.
It’s a rubbish interface, poor service
It’s a rubbish interface. Overly complicated. Very very poor and slow responses from their message centre help. Woeful product overall. Main merit is wide range of assets that are tradable. Nothing else is compelling. Customer service support is very poorly qualified.
I love the IBKR platform
I love the IBKR platform, everything is very eady to understand and monitor and if you have any question, replies are always easy to understand and actionable, no matter if you use ticket or live chat. But usually the bot rightly solves 95% of the issues.
Generally good, but outdated trade alert technology
Generally a good service, with reasonable fees, easily-customizable charts and response time to tickets was quick - until the AI bots arrived. :-( My only real issue is trade alerts are sent as email-to-SMS, technology that major phone companies are discontinuing Dec 31st. I really think IB really should upgrade to sending via direct SMS, as was done by my previous broker.
Atrocious Support, UI, UX
Reaching a human in support is difficult. The system defaults to a bot and large FAQ pages, while chat and phone options are hidden and slow to respond.
Login depends entirely on the IBKR Mobile app. If the app is not installed or not registered, the website does not say so — it keeps showing “notification resent” and you cannot access your account.
That alone is enough for 1/5 rating, as when you want to login to execute one of your rare long-term bets - by then it's understandable you don't remember all the details - and it looks 100% like a bug.
The app is a joke, it's basically interface to web, I'm pretty sure. Likely why I deleted it
The interface is slow and complicated. Simple actions require many steps, and information is split across multiple sections.
Deposits and FX conversions are not displayed clearly. Cash appears in the balance but not in any straightforward deposits or trade history view, which makes verification hard.
The secure message center is hard to find and not consistent with the instructions given in alerts.
Marketing the platform as an options provider — then denying you access without explanation — is disingenuous. Just take my money already or stop wasting my time.
And wasting time it is - setting up an account is multi-hour myriad-step process.
Low fees do not excuse this level of friction when dealing with money access and authentication.
Not a trustworthy company
Pros: overnight trading available, low interest on margin
Cons: very bad customer service (lack of knowledge), not easy to get help when needed and the worst of all is the worst accounting mistakes: always make mistakes on cost basis. For example: I submitted MAX ST Gain
as method on sale, IBKR shows a gain on its Statement Activity but loss on Transaction. I need to file new ticket to have the issue corrected for each time if I use other methods instead of FIFO. It always shows errors! And sometimes when I filed tickets, the response can still be not correct because the staff who responded didn’t investigate the issue but responded carelessly so I have to file again to have it corrected. It really wastes a lot of my time! Even the margin interest is low, but it causes me to pay a lot extra taxes and waste my time to file amend returns. It’s not worth it. I will exit this terrible company next January. I can’t leave now because I have been waiting for IBKR to correct the mistakes they made. After everything goes back to the right track, I will transfer all my assets in IBKR to another brokerage as soon as possible!
Customer support is effectively absent
Customer support is effectively absent. Everything leads to chatbots and FAQ pages, and live help appears to be a feature that simply doesn’t exist. Onboarding shouldn’t feel like solving a coded riddle, but that’s exactly what it turns into.
If funding an account is already this complicated, it raises serious questions about how difficult withdrawals or any urgent issues might be. For a platform handling actual money, the lack of direct human support is unacceptable.
the only good thing is the tight…
the only good thing is the tight spreads. Otherwise it's a terrible broker. It mades your life impossible due to endless rules, specially if you don't have a huge account.
oh and btw, their pc app is TERRIBLE
If I had another alternative, I would dump them like a rock
Very Good Platform and Service
Overall, this brokerage company is among the best there is. Fair, open, transparent, and helpful when you need them. I have been using their services for over 3 years now, and the reports they provide make tax filing easy, their platform makes trading easy, and their communications keep you constantly informed. So, overall, I am very satisfied and will continue using their services.
Recently I had a problem with my authentication and called their technical support, and was given outstanding service. The agent was helpful, professional, and got me back into the system with everything corrected and even improved. I like whenI know I can count on good service when I need it.
very bad experience
very bad experience, just waiting forever to get approval.
Closing a profitable position is a…
Closing a profitable position is a struggle. Whenever I try, the spreads widen and slowly eat away what I made. You think you have earned something, then watch it fade right in front of you. it's really hard to explain.
What I make on Macr𝘰tory labs don't get chipped away. Service is automated and every request is processed in time.
I didnt understand anything about this....
so many prices and one thing has 10 prices attached to it, endless fees!i dont like it
no explanation of tem too.
I nagged them for years to make UK…
I nagged them for years to make UK ISA's available. I opened one immediately. Then I wished I hadn't. They charge a fee just for the privilege of having the account, and don't allow you to transfer positions out. Horribly inflexible company, clunky apps & website. Poor customer service. They used to be cheap, but not any more.
Good choice
,,,only if you are into trading stocks.
For other markets, nothing special
The scale!
It's a huge broker, and there are benefits to trading with the big guys cuz prices are lower.
- 0.18% for crypto trades if less than 100k volume
- 1.5 points for gold spot
Wierd support
Everything was goind well with my trading on this broker's platform until when I got this tsrange behavior from the support crew.I asked some questionsThey responded to one,and then they left me waiting for like an hour or so.Then they got back and gave feedback but unclear.When I clarified my question-they didn't respond for even longer time.This is weird.Although I enjoyed TWS.
Worst company on planet Earth
Worst company on planet Earth. Literally banned for life from converting USD/CAD. You guys are really brutal.
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