Lowdham Leisureworld Reviews 2,825

TrustScore 4.5 out of 5

4.5

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the friendly, knowledgeable, and helpful staff, particularly highlighting individuals who provided exceptional service during the sales process. Consumers felt supported and well-informed, with many noting the staff's patience in answering questions and guiding them through their purchase. People appreciated the hassle-free experience and the feeling of being in safe hands, especially as first-time buyers. The service department receives mixed feedback, but several reviewers specifically commend certain staff members for their efficiency and helpfulness in resolving warranty repairs and other issues. Consumers value the thoroughness of the handover process and the willingness of staff to go the extra mile. The wide selection of products and the overall positive atmosphere of the location also contribute to a favorable impression.

Based on these reviews

Rated 5 out of 5 stars

We’ve just collected our new campervan and have been delighted with the service we’ve received so far. Jamie Middup, our sales rep, has been super helpful and very patient - as first time buyers we ha... See more

Company replied

Rated 5 out of 5 stars

We collected our new caravan on the 2nd of October, and Phil Howard introduced himself as part of the Lowdhams Sales Team who would be demonstrating all the functionality of our new caravan, lovely la... See more

Company replied

Rated 5 out of 5 stars

A fantastic showroom with an abundance of choice, from caravans to motorhomes with a great range of models etc! A massive shout out to Nathan, a true gent who looked after us from start to fini... See more

Company replied

Rated 5 out of 5 stars

From viewing to completing it’s been a simple and easy process to collecting our new caravan. Duncan Roberts was brilliant, he asked us what kind of holidays we like to travel on with our existing car... See more

Company replied

Rated 5 out of 5 stars
Verified

Expansive range of motorhomes and campervans both used and new. All the staff were friendly, courteous, helpful and all walked around with smiles on their faces. We dealt with Adam in sales who was re... See more

Company replied

Rated 5 out of 5 stars
Verified

Great service received on the purchase of our motorhome very informative handover . Must mention the unsung hero’s the guys in the shop really helpful with the purchase of our awning and our ancillar... See more

Company replied

Rated 5 out of 5 stars
Verified

Great friendly staff, always willing to listen and help Fantastic experience with a brilliant set up and hand over Would recommend and use again

Company replied

Rated 5 out of 5 stars
Verified

We have recently purchased a Motorhome from Lowdhams, our sales person was Kevin Holmes, whilst he is a sales person he is also a gentleman and listens as to what we the customer is looking for, h... See more

Company replied

Rated 5 out of 5 stars
Verified

At Lowdhams, Nottingham we count on professional competence, product knowledge and helpful friendly staff in every department, and we are never disappointed. This has been the case for our changing ta... See more

Company replied

Rated 5 out of 5 stars

We had a fantastic experience buying our campervan from Lowdhams. It’s an impressive site and everyone is friendly and helpful. Our sales rep, Jamie Middup, was fantastic - he had in-depth knowledge... See more

Company replied

Rated 4 out of 5 stars

A good experience, with a few niggles. It felt like a long process to finalise the sale, both in the 4-5 weeks prior to handover and the handover itself. Stuart and Shirley are knowledgeable and fri... See more

Company replied

Rated 5 out of 5 stars
Verified

Very professional. Quick turnaround from going in and collecting our new caravan. Kirby gave a thorough handover showing us how everything worked.

Company replied

Rated 5 out of 5 stars
Verified

Great service, really helpful staff & so eager to help & made all experience in buying a Motorhome super easy would highly recommend to anyone with special thanks to Steve Straw & Paul Higgins. Stephe... See more

Company replied

Rated 5 out of 5 stars

Our experience with Lowdhams as been hassle free from start to finish. Nothing has been too much even all the pointless questions asked have been answered. Gordon Whitehead who sold us our new motorho... See more

Company replied

Rated 5 out of 5 stars

Excellent support from Richard for selling us an absolute peach of a motorhome that suits us perfectly. We can't thank him enough. Also 5 star support and service from Kiran this week, looking after a... See more

Company replied

Rated 5 out of 5 stars

We have just taken delivery of our new campervan. Jamie has been so friendly, informative and helpful every step of the way. As first time buyers of a new camper, it was so reassuring to feel lik... See more

Company replied

Rated 5 out of 5 stars
Verified

Very helpful and friendly staff with no hard selling. Initially spoke to Nathan - who if you’re in the market for a camper van or motor home is the person you need. He introduced us to Phil as h... See more

Company replied

Rated 5 out of 5 stars

Martin Bristow restored our trust in Lowdhams' service department. The office personnel give off a strong bossy feminist odour. "You have to do it our way, you naughty van owner." No flexibilit... See more

Company replied

Rated 5 out of 5 stars
Verified

When looking to buy a motorhome for the first time we felt relaxed and not under any pressure. We were given thorough details regarding offers and we went away to think about it. After buying the moto... See more

Company replied

Rated 5 out of 5 stars

I was concerned after reading some reviews that after sales was going to be a weakness but Im pleased to say I have been totally proved wrong. Richard Walsh was outstanding in terms of sales giving u... See more

Company replied

Rated 5 out of 5 stars

Just been to Lowdham again today to pick up a Isabella table which has been difficult to source. As soon as it was in stock we got a call from Dean to inform us. Dean, Justin and all the staff in Awni... See more

Company replied

Rated 5 out of 5 stars

Just collected our brand new campervan and we wanted to tell everyone how awesome Lowdhams in Nottingham (especially Stuart!) have been! All the staff are super helpful and friendly and went out of t... See more

Company replied

Rated 5 out of 5 stars
Verified

VW Camper Van Despite some difficulties arising during the purchase of our camper they were dealt with efficiently and courteously. Everyone at Lowdhams was pleasant and helpful throughout.

Company replied

Rated 5 out of 5 stars

Second time we have bought a brand new motorhome in less than a year, dealt with Richard Walsh both times absolutely amazing guy. The only thing that let's Lowdhams down is the service department, it'... See more

Company replied

Rated 5 out of 5 stars
Verified

We recently bought an Eriba caravan from Lowdham leisure world in Nottingham and we couldn't be happier with the whole experience. From start to finish everything was handled professionally and smo... See more

Company replied

Rated 5 out of 5 stars
Verified

Smooth running from start to finish. Our appointed sales exec Nathan was excellent. The lady who did the handover on the day of collection was great too.

Company replied

Rated 5 out of 5 stars

Chris (Newboult) went out of his way to get us into a new motorhome which suited our revised needs, doing this quickly and efficiently. To have Paul explain the details and running of our new Malib... See more

Company replied

Rated 5 out of 5 stars

I took my caravan in today for a minor warranty repair. Despite a long wait for authorisation and Lowdhams renowned poor communication from the service department, I would give today's visit 5 stars,... See more

Company replied

Rated 5 out of 5 stars

I highly recommend Gordon at Lowdhams. He is friendly, professional and has kept us up to date from purchase to collection. Nothing is too much trouble. Best comprehensive handover with Paul as well... See more

Company replied

Rated 5 out of 5 stars

Just purchased our first Campervan from Lowdhams, and the whole experience has been excellent. Jamie has been brilliant throughout; friendly, knowledgeable and incredibly helpful. The choice of... See more

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Rated 4 out of 5 stars
Verified

On van pick up day it was presented at a fantastic display. Paul explained in detail the van workings some of which we were not aware of such as place for second battery and extra USB's. These items w... See more

Company replied

Rated 5 out of 5 stars
Verified

Thank you to Kirby for a professional and curious purchase of our new Swift Celebration 530, and to Shirley for her detailed handover on collection day. Thanks to you both. (100/100 points). How... See more

Company replied

Rated 5 out of 5 stars
Verified

Excellent service from Gordon Whitehead and the staff when choosing and collecting our new motorhome. Very knowledgeable about all the motorhomes.

Company replied

Rated 5 out of 5 stars
Verified

I contacted Kevin regarding a new motorhome and from start to finish he was 100% brilliant. As soon as I walked in the fantastic showroom all the staff was so welcoming. The handover by Paul was al... See more

Company replied

Rated 5 out of 5 stars
Verified

We have had a first class experience with the purchase of our new motorhome, being new to motorhomes, although having a caravan for over 30 years there was a lot to learn and right from the first cont... See more

Company replied

Rated 5 out of 5 stars

Lowdhams is a great place to buy a caravan. Sales staff, especially Phil, are friendly, knowledgeable and so supportive, long after the sale is completed. My experience of the service team is si... See more

Company replied

Rated 5 out of 5 stars
Verified

service excellent Helpful safe especially Sandra . they really went out of their way to ensure we were happy with our new caravan Thankyou Lowdens

Company replied

Rated 5 out of 5 stars

We recently bought our new campervan and couldn’t be happier with the whole experience! From the very first enquiry, Jamie was friendly, patient, and genuinely passionate about helping us find the r... See more

Company replied

Rated 5 out of 5 stars

Awesome Service Department experience. Huge thank you to Martin and the team for reacting super quick to a fault on our Motorhome. They pulled out all the stops. Great to receive such fantastic cust... See more

Company replied

Rated 5 out of 5 stars
Verified

We were looking to trade in our campervan for a Eriba caravan, after looking at different dealerships we found the one we wanted at Lowdhams Leisureworld. After contacting them we were introduced to... See more

Company replied

Rated 5 out of 5 stars
Verified

We were well looked after by kirby he was patient and approachable we have peice of mind knowing if we need help or advice as this is our first caravan we know we can come back great experience thank... See more

Company replied

Rated 5 out of 5 stars
Verified

The staff especially Sandra were extremely helpful we didn’t feel any pressure it’s was all on our terms and we ended up with our new beautiful caravan

Company replied

Rated 5 out of 5 stars

We have just purchased our new Camper Van, a Swift Carrera 194. Lowdhams Leisure World is a very impressive set up for anyone interested in Adventure and Leisure Travel, offering an impressive rang... See more

Company replied

Rated 5 out of 5 stars
Verified

Having purchased from Lowdhams before we were confident of a good experience this time. We were not disappointed. Everything incorporated within the purchase was great. Showroom, display caravans, sal... See more

Company replied

Rated 5 out of 5 stars
Verified

Been going here for sometime now to look for a caravan and found the right one. Staff are very helpful and friendly nothing is to much trouble. We where always kept informed either by telephone or ema... See more

Company replied

Rated 5 out of 5 stars
Verified

This is the second time we have made a purchase (caravan, then motorhome) from Lowdhams and have always been very pleased with customer service. Definitely recommend them.

Company replied

Rated 5 out of 5 stars
Verified

Great to deal with in all departments. Well organised when we collect Motorhome. Would recommend them.

Company replied

Rated 5 out of 5 stars
Verified

Amazing service throughout the experience and I’m delighted with my new van. Thank you Suart Turnbull

Company replied

Rated 5 out of 5 stars
Verified

I’m very pleased with the caravan, as well as the excellent service and support provided by Sandra

Company replied

Rated 5 out of 5 stars
Verified

Excellent product knowledge no hassle part exchange great handover process with Bryan.

Company replied

We perform checks on reviews


Company details

  1. RV Dealer
  2. Hobby Store
  3. Mobile Home Dealer
  4. RV Repair Shop

Written by the company

From our beginnings over 50 years ago on a small three quarters of an acre site selling caravans, Lowdhams have always strived to make the “Lowdhams Difference”. Today, Lowdhams is the premier retailer of new motorhomes, campervans and caravans in the UK. And with every motorhome, campervan or caravan we sell, we strive to bring our customers an exceptional experience.


Contact info


4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

New Swift Challenger 630

Sandra was very helpful and got the small outstanding issues sorted very quickly
It was a great experience this time around
Nothing was to much trouble
Thank you very much Sandra

13 October 2025
Lowdham Leisureworld logo

Reply from Lowdham Leisureworld

Thank you for your 5 star review! We're so pleased Sandra was able to help and make your experience a great one. We hope you enjoy your new caravan.

Rated 5 out of 5 stars
Verified

Glad we chose Lowdham Leisureworld.

At no point did we ever feel pressured during or after the sale of our caravan as all the staff were very hospitable, affable and obliging. We were made to feel very welcome as there is a great family atmosphere. The storage compound is excellent and the 'Rally Field' is brilliant.
Glad we chose Lowdham Leisureworld.

7 October 2025
Lowdham Leisureworld logo

Reply from Lowdham Leisureworld

Thank you for your 5 star review! We’re delighted to hear you felt so welcome and enjoyed the friendly atmosphere. We truly appreciate you choosing Lowdhams and look forward to seeing you again on your next visit.

Rated 5 out of 5 stars

Great Experience Throughout

We collected our new caravan on the 2nd of October, and Phil Howard introduced himself as part of the Lowdhams Sales Team who would be demonstrating all the functionality of our new caravan, lovely lad, it was gleaming and all plugged in ready for us, Phil explained everything so clearly and at anytime I or my wife wasn’t 100% shore, Phil would go through it again, at no time did we feel rushed, himself being a caravan owner could give us some very good tips on his own experiences, really nice lad. Great experience, thank you . Sue & Craig

2 October 2025
Unprompted review
Lowdham Leisureworld logo

Reply from Lowdham Leisureworld

Thank you for your review and we are delighted that Phil looked after you so well.

Rated 5 out of 5 stars
Verified

Excellent service from Gordon Whitehead…

Excellent service from Gordon Whitehead and the staff when choosing and collecting our new motorhome.
Very knowledgeable about all the motorhomes.

29 September 2025
Lowdham Leisureworld logo

Reply from Lowdham Leisureworld

Thank you for your review and we are delighted that Gordon looked after you so well.

Rated 5 out of 5 stars
Verified

Great dealer

Great friendly staff, always willing to listen and help
Fantastic experience with a brilliant set up and hand over
Would recommend and use again

6 October 2025
Lowdham Leisureworld logo

Reply from Lowdham Leisureworld

Thank you for your review and we are delighted that the staff were so helpful.

Rated 5 out of 5 stars

Really positive buying experience …

We’ve just collected our new campervan and have been delighted with the service we’ve received so far. Jamie Middup, our sales rep, has been super helpful and very patient - as first time buyers we had lots and lots of questions. Great communication and the rest of the team have also been very helpful whenever Jamie was unavailable.

4 October 2025
Unprompted review
Lowdham Leisureworld logo

Reply from Lowdham Leisureworld

Thank you for your review and we are delighted that Jamie looked after you so well.

Rated 1 out of 5 stars

FIAT Proffesionals

FIAT Proffesionals. What it doesn't say is only if you purchase from them otherwise they say their small workshop can't cope. I think they should remove the logo from their service web page. They won't even deal with recalls even when Fiat themselves tell you to go there.

3 October 2025
Unprompted review
Lowdham Leisureworld logo

Reply from Lowdham Leisureworld

Thank you for your interest in our services. We are currently prioritising our existing customers' vehicles and are unable to take on new clients at this time. We recommend trying an alternative Fiat workshop for assistance with your vehicle.

Rated 5 out of 5 stars
Verified

Impressive motorhome dealership

Expansive range of motorhomes and campervans both used and new. All the staff were friendly, courteous, helpful and all walked around with smiles on their faces. We dealt with Adam in sales who was really helpful, knowledgeable and went out of his way to sort all the details of our motorhome purchase in an efficient and no nonsense manner. Good accessories shop with a wide range of quality products priced competitively and the onsite cafe was a bonus while we visited. The handover of our new Swift motorhome was excellent and we made use of the overnight Lowdham’s serviced campsite in order to familiarise ourselves with our new vehicle so we could iron anything out before departure the next morning. Overall my wife and I were very impressed.

29 September 2025
Lowdham Leisureworld logo

Reply from Lowdham Leisureworld

Thank you for your 5 star review! We’re delighted to hear you had such a positive experience with Adam and the team, and that you enjoyed everything from the accessories shop to our onsite café and campsite. We wish you many happy adventures in your new Swift motorhome!

Rated 5 out of 5 stars

Great experience! Thanks Nathan and Shirley!…

A fantastic showroom with an abundance of choice, from caravans to motorhomes with a great range of models etc!

A massive shout out to Nathan, a true gent who looked after us from start to finish, was more than happy to assist with any queries we had and made the whole process as painless as possible! A credit to the company!

Also, a big thanks to Shirley, who took time to go through the camper that we purchased, was happy to answer any queries and rectify any issues. She wasn’t letting us go until she was satisfied that we were 110% happy!

All in all, the staff were great, extremely hospitable and couldn’t do enough for us. Will definitely be back!

1 October 2025
Unprompted review
Lowdham Leisureworld logo

Reply from Lowdham Leisureworld

Thank you for your 5 star review! We’re so pleased Nathan and Shirley gave you such a great experience and looked after you so well. Enjoy your new camper, and we look forward to welcoming you back in the future!

Rated 5 out of 5 stars
Verified

Great service received on the purchase…

Great service received on the purchase of our motorhome very informative handover . Must mention the unsung hero’s the guys in the shop really helpful with the purchase of our awning and our ancillary items , all products are competitively priced . Lowdhams have become a destination , cafe is great food ,well worth a visit .

22 September 2025
Lowdham Leisureworld logo

Reply from Lowdham Leisureworld

Thank you for your review and we are delighted that all the staff were so helpful.

Rated 5 out of 5 stars
Verified

Eriba Caravan

We were looking to trade in our campervan for a Eriba caravan, after looking at different dealerships we found the one we wanted at Lowdhams Leisureworld.
After contacting them we were introduced to Sandra who sells the Airstream and Eriba brands at Lowdhams, Sandra was professional and answered all our questions, emails were answered straight away, a big thank to Sandra on the day of collection, she made it an enjoyable experience

29 September 2025
Lowdham Leisureworld logo

Reply from Lowdham Leisureworld

Thank you for your review and we are delighted that Sandra looked after you so well.

Rated 5 out of 5 stars
Verified

Excellent product knowledge no hassle…

Excellent product knowledge no hassle part exchange great handover process with Bryan.

29 September 2025
Lowdham Leisureworld logo

Reply from Lowdham Leisureworld

Thank you for your review and we are delighted that Bryan looked after you so well.

Rated 5 out of 5 stars
Verified

At Lowdhams we can count on a fair deal and up to date product knowledge

At Lowdhams, Nottingham we count on professional competence, product knowledge and helpful friendly staff in every department, and we are never disappointed. This has been the case for our changing taste in leisure vehicles and our needs in maintenance and servicing for over 25 years. Lowdhams has earned our confidence and respect.

26 September 2025
Lowdham Leisureworld logo

Reply from Lowdham Leisureworld

Thank you for your review and we are delighted that the team looked after you so well.

Rated 5 out of 5 stars
Verified

Very professional

Very professional. Quick turnaround from going in and collecting our new caravan. Kirby gave a thorough handover showing us how everything worked.

29 September 2025
Lowdham Leisureworld logo

Reply from Lowdham Leisureworld

Thankyou for your review and we are delighted that Kirby looked after you so well.

Rated 5 out of 5 stars

We had a fantastic experience buying…

We had a fantastic experience buying our campervan from Lowdhams. It’s an impressive site and everyone is friendly and helpful. Our sales rep, Jamie Middup, was fantastic - he had in-depth knowledge of the van and explained everything thoroughly. He managed the process through to conclusion, including getting extras fitted, in a very efficient and friendly way. We couldn’t have wished for a better experience.

24 September 2025
Unprompted review
Lowdham Leisureworld logo

Reply from Lowdham Leisureworld

Thank you so much for your positive review. We're thrilled to hear you had a great experience and that Jamie looked after you so well.

Rated 5 out of 5 stars
Verified

I’m very pleased with the caravan

I’m very pleased with the caravan, as well as the excellent service and support provided by Sandra

15 September 2025
Lowdham Leisureworld logo

Reply from Lowdham Leisureworld

Thank you for your review and we are delighted that Sandra looked after you so well.

Rated 5 out of 5 stars
Verified

Our new Monza S

Smooth running from start to finish. Our appointed sales exec Nathan was excellent. The lady who did the handover on the day of collection was great too.

22 September 2025
Lowdham Leisureworld logo

Reply from Lowdham Leisureworld

Thank you for your review, we're thrilled that Nathan and Shirley looked after you so well.

Rated 5 out of 5 stars
Verified

Amazing service and excellent knowledge

Kevin was absolutely amazing throughout. Always on hand to answer any questions and accommodating on all of our visits

18 September 2025
Lowdham Leisureworld logo

Reply from Lowdham Leisureworld

Thank you for your 5 star review. We are delighted that Kevin looked after you so well.

Rated 5 out of 5 stars
Verified

We have recently purchased a Motorhome…

We have recently purchased a Motorhome from Lowdhams, our sales person was Kevin Holmes, whilst he is a sales person he is also a gentleman and listens as to what we the customer is looking for, he give us time to make what for us was a major decision.
Thank you Kevin for your patience through out our decision making.
Thank you
Nigel

22 September 2025
Lowdham Leisureworld logo

Reply from Lowdham Leisureworld

Thank you for your 5 star review. We are delighted that Kevin looked after you so well. We'll look forward to seeing you again on your next visit.

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