Spinney Motorhomes & Caravans Reviews 1,608

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service they received throughout their purchasing journey. Consumers highlight the friendly and knowledgeable staff, who are always ready to assist and provide thorough explanations. People appreciate the laid-back, no-pressure sales approach, which allows them to browse at their own pace and make informed decisions. The excellent customer service extends beyond the initial purchase, with reviewers noting the helpfulness of the staff in addressing any issues or questions that arise. Consumers value the thorough handovers, where every detail of the vehicle is explained clearly and patiently. Reviewers also appreciate the company's commitment to resolving problems quickly and efficiently, ensuring a smooth and enjoyable experience.

Based on these reviews

Rated 5 out of 5 stars
Verified

Cannot fault Spinney Warwickshire from start to finish we first viewed our purchase speaking with Alan no pressure sales man at all Left to talk it over with my wife we decided on the purchase the... See more

Rated 5 out of 5 stars
Verified

From start to finish all the staff at the Warwickshire branch were helpful and went over and above the need to complete the purchase Brian,Richard ,Jane and Allan who handed over the caravan were... See more

Rated 5 out of 5 stars
Verified

From start to finish we were made welcome John our salesman and Neil who handed over could not have done any better for us. After sales also impeccable and John always at the end of the phone for help... See more

Rated 5 out of 5 stars
Verified

From our initial visit looking for a campervan, we received expert impartial advice. There was no pressure sales techniques- just good advice. The sales person Alan suggested we look at a Ford Nugg... See more

Rated 5 out of 5 stars

From start to finish, excellent service all round. Lovely, helpful receptionists, prompt and easy booking in, clear arrangements, assistance at drop of and collection, service recommendations explaine... See more

Rated 5 out of 5 stars

I recently purchased a new Team Roller from Spinney in Queensferry. Having driven back home to Kent there were a few issue's not massive but enough for me to contact the dealership. Rob Farmer the sal... See more

Rated 5 out of 5 stars
Verified

Great service from Joe when purchasing our caravan. He answered all our questions, which assisted us greatly when selecting the right one for us. Ann on reception was also friendly and very helpful.... See more

Rated 5 out of 5 stars
Verified

As a first-time caravan buyer, I couldn’t have asked for a better experience. The team was super helpful, and the handover was clear and detailed. I left feeling confident and really excited — thanks... See more

Rated 5 out of 5 stars

Our experience with Spinneys at Queensferry was fantastic really pleased with our purchase. Simon was the salesperson we dealt with and everything ran smoothly. Simon answered any questions and nothin... See more

Rated 5 out of 5 stars
Verified

We found the caravan we wanted in Northampton branch having already looked at Warwickshire stock. Spinney moved it to Warwickshire for us and let us know when it arrived so we could view it again. Onc... See more

Rated 5 out of 5 stars
Verified

This is our first purchase of a motorhome and we could not have asked for better service. We dealt with the Staffordshire branch and Barry was our first point of contact who guided us through the pro... See more

Rated 5 out of 5 stars

We've just bought our first Motorhome from Spinney Wellingborough. Great support from Colin throughout, from introducing himself on our first visit (& letting us wander), to advice & support when... See more

Rated 5 out of 5 stars
Verified

Everything was clearly explained - I’m a complete novice to caravans so the handover took a long time, but everything I asked for was answered and the process was smooth and easy. I’m very happy with... See more

Rated 5 out of 5 stars
Verified

A brilliant experience from start to finish everyone is so helpful and friendly no pushy salesmen! A special thanks to Simon Jenkins,Clive and the lovely young lady on reception (sorry I didn’t catch... See more

Rated 5 out of 5 stars

I am so thrilled we went to spinney . Absolutely everyone there is just so friendly . My worry was using too much electric and the van not starting but I was told no question is daft and they wan... See more

Rated 5 out of 5 stars

So very helpful, brilliant company to deal with. Our first hand experience with Joe on the sales team was faultless. They went out of there way to accommodate a quick turn around and Big Nigel did a w... See more

Rated 5 out of 5 stars
Verified

Purchased our Coachman Lusso 2 in August and the whole experience was amazing. We love our new van, Richard was really helpful and a pleasure throughout, nothing was too much trouble and everything we... See more

Rated 5 out of 5 stars

We recently purchased a Campervan from the Wellingborough/Rushden Motorhome site. Great experience for our first time major (not as major as some!) purchase of this type of vehicle. Colin was exc... See more

Rated 5 out of 5 stars
Verified

The handover was good. David was amazing in breadth of knowledge and with his pleasant interactive manner, no question was irrelevant or ignored. The question of trade in was explained in clear and... See more

Rated 5 out of 5 stars

Visited Spinney Flintshire to collect our new caravan. Despite difficult working condition on the day (burst water main) Emma and Katy were even friendlier and greeted us warmly. Simon gave us th... See more

Rated 5 out of 5 stars
Verified

Every step of our sale and purchase was dealt with with professionalism. Everyone was so friendly and there were no hidden or additional charges made whatsoever. Once the part exchange figures were a... See more

Rated 5 out of 5 stars
Verified

Excellent. First time campervan purchase so needed a lot of options explained. Found exactly what we needed. Good communication. Well prepared van at pick up. Recommend them.

Rated 5 out of 5 stars
Verified

All the staff were very professional and helpful. A nice safe environment and no rush or pressure from the sales team to make a purchase. Alan that did the handover was very thorough and friendly... See more

Rated 5 out of 5 stars
Verified

Our overall experience was great. Barry was our salesperson and we are very happy with the way we were kept informed and all our questions were answered quickly. On collection day we was show everyt... See more

Rated 5 out of 5 stars
Verified

When we went to look at motorhomes we were impressed by the laid back attitude of the Sales Manager (Mark Petty) who simply said that all motorhomes were open and feel free to look inside as many as w... See more

Rated 5 out of 5 stars
Verified

First class experience at Spinney. A fantastic selection of caravans and motor homes. Never too pushy, but there if you needed help and explanation. After agreeing to purchase the caravan Spinney offe... See more

Rated 5 out of 5 stars
Verified

We took delivery of our brand new motorhome a few days ago and are very happy with the service we received from Alan in sales at Warwick Spinney Motorhomes. Our handover on the day was extremely... See more

Rated 4 out of 5 stars
Verified

Salesman Mark was polite and replied to my email queries swiftly even on his day off ! Purchase process was smooth. The only problem I had was that the handover guy didn’t explain what all the keys we... See more

Rated 5 out of 5 stars
Verified

We found the process of buying our first motor home very smooth at Spinney. Having done our research and viewed a few , we headed up to the Cheshire branch, where there was a good selection to choose... See more

Rated 3 out of 5 stars
Verified

Colin the salesman was just that! When I asked for demonstrations on a couple of things he wasn't interested..got home and immediately came up against a problem because I wasn't shown what to do..oth... See more

Rated 5 out of 5 stars
Verified

Fantastic team, Brian and Gary were amazing . Couldn’t do enough for me. Would recommend to anyone that needs a camper, caravan or motor home . Great experience

Rated 5 out of 5 stars
Verified

All staff are very friendly, helpful, polite and honest. Clean, smart shop, showroom and office with a pleasant atmosphere. A pleasure to visit.

Rated 5 out of 5 stars

We recently traded in our motorhome and purchased a caravan from Spinney in Flintshire. I didn't know a thing about caravans, and our salesman Ray Beddows was extremely helpful and knowledgeable. Not... See more

Rated 5 out of 5 stars
Verified

Jess helped with my purchase. Fantastic service happy to answer all questions I had regarding the vehicle I was interested in. Had a problem with the cooker after I left and again Jess was really help... See more

Rated 5 out of 5 stars

Just picked up our new caravan from the Warwick branch. Richard was extremely helpful and offered really good advice. The customer service we have received has been brilliant and phone calls answered... See more

Rated 5 out of 5 stars

As usual, fantastic service from the very knowledgeable staff. Sue, at the front of house, is absolutely amazing, and always gives us a friendly welcome and keeps us up to date. Thank you Ian, Anne-M... See more

Rated 4 out of 5 stars
Verified

The salesman Simon Jenkins was excellent, the van was handed over but there were a couple of faults that should of been corrected, the window passenger side rear had not had the mark polished out, w... See more

Rated 5 out of 5 stars

From start to finish, brilliant 👏 I am very fussy but anything that I ever thought I would need they already had it covered. Very impressive. Would fully recommend. Thanks to Brian s for sealing t... See more

Rated 5 out of 5 stars

Bought a secondhand caravan from their Cranage site. Good service and did all that they promised. Delivered to our site in N. Wales and Ian helped set everything up. Good experience.

Rated 5 out of 5 stars
Verified

Friendly, experienced staff from sales to handover. Of course, you're never going to remember all the handover instructions on the checklist but we feel comfortable knowing help is at the end of the p... See more

Rated 4 out of 5 stars
Verified

It was all good until we went to pick up our caravan the jobs that needed doing had not been done but we went for a cuppa while they did them.

Rated 5 out of 5 stars
Verified

Really friendly and informative staff, absolutely no pressure to buy and great range to look at.

Rated 5 out of 5 stars
Verified

We bought a brand new motorhome from spinney,the sales executive John smith was excellent,the handover from Neil was brilliant and very informative would highly recommend

Rated 5 out of 5 stars
Verified

Great service from the team at Spinney and good handover of our vehicle from Alan. Thankyou to all there.

Rated 5 out of 5 stars
Verified

Hi we really enjoyed our time at Spinney, getting the caravan we found off the media which fitted our criteria our host Rich was very helpful and answered all our questions regarding the van.The van h... See more

Rated 5 out of 5 stars
Verified

Warwickshire-Kenilworth site. A good experience from sales, which you are not pressured to buy - Brian Shanley. Alan R was very thorough and knowledgeable regarding explaining every detail when colle... See more

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Company details

  1. RV Dealer
  2. Campground
  3. Hobby Store
  4. Mobile Home Dealer
  5. Motor Vehicle Dealer
  6. RV Repair Shop

Written by the company

Spinney Motorhomes and Caravans are the largest family run dealership in the UK. Established in 1975 Spinney have since offered the very best in motorhomes, caravans, campervans, servicing and accessories across five branches. With the very best brands in motorhomes (Elddis, Auto-Trail, Swift, Roller Team, Rapido, Bailey, Coachman & Adria) and the biggest caravan manufacturers (Bailey, Coachman & Swift). All used motorhomes and caravans come with a comprehensive used service, warranty and handover. Giving you peace of mind so that you can enjoy your motorhome, touring caravan or campervan for years to come! Cheshire | Flintshire | Staffordshire | Warwickshire | Northants

Experience Your dream with Spinney

Written by the company

With 5 branches across the UK, Spinney are the largest family run motorhome and caravan dealer in the UK.

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Replied to 50% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

Want a Motorhome, visit Spinney’s

No pressure selling, they give you the keys to the Motorhome (s) you are interested in and let you get on with it. There was plenty of good quality used m/h’s to view as well as new ones. They will come and ask you if you need any help or questions answered.
If you do decide on something you want, the sales process is straightforward. If there are any defects, marks or things not right with the vehicle, they put them right. Handover of the vehicle is great (vehicle was spotless, inside and out), someone goes round the vehicle with you and explains all the operations of things.
Can’t fault them, this is our second Motorhome we have bought from them, very professional set up.

21 June 2025
Rated 5 out of 5 stars
Verified

A Great tour and showing of the caravan…

A Great tour and showing of the caravan by the sales person James. A fantastic handover , showing how to use everything and how to hook up safely by Dave. The sales people in the accessories shop were brilliant too , and we have purchased a lovely air awning to go with the caravan. Also other accessories we needed. Can’t fault anyone.

10 October 2025
Rated 5 out of 5 stars
Verified

Excellent customer service by a professional team

Excellent customer service, nothing was too much trouble, letting us store caravan for 6 weeks, whilst an unexpected rectification was carried out on our tow vehicle. Handover was excellent with a detailed explanation of how everything works. Several goodies added, to put the cherry on the icing. If you want to experience a team approach to customer service and bargain yourself a truly wonderful caravan, Spinney’s of Cheshire is for you.

5 October 2025
Rated 5 out of 5 stars
Verified

Professional no pressure advice and service

From our initial visit looking for a campervan, we received expert impartial advice. There was no pressure sales techniques- just good advice. The sales person Alan suggested we look at a Ford Nugget Plus, even though they did not have one in stock. He said he would let us know if one became available. In the interim we visited other sellers to look at the vehicles they had available- including the Nugget. A couple of weeks later Alan contacted us stating they had one in stock. We bought the vehicle and picked it up a couple of weeks later. Another Alan (handover Alan)- gave us a thorough walk through of the vehicle and gave invaluable suggestions regarding its use.
We have taken it out on our first trip - and encountered a small problem with the water filler cap. We called Spinney and arranged to pop in on our way home. With the help of Gary and Adrian the problem was sorted without any issues.

The whole team from sales, to admin, and service are friendly and helpful.

3 October 2025
Rated 5 out of 5 stars

Excellent

From start to finish, excellent service all round. Lovely, helpful receptionists, prompt and easy booking in, clear arrangements, assistance at drop of and collection, service recommendations explained fully. Many Thanks…and fantastic to get the caravan washed too…going the extra mile is much appreciated. Booked service for next year too.

9 October 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Amazing

From start to finish we were made welcome John our salesman and Neil who handed over could not have done any better for us. After sales also impeccable and John always at the end of the phone for help with anything

3 October 2025
Rated 5 out of 5 stars

Excellent service and products

We recently traded in our motorhome and purchased a caravan from Spinney in Flintshire. I didn't know a thing about caravans, and our salesman Ray Beddows was extremely helpful and knowledgeable. Nothing was too much trouble. He gave us the keys to look around the van, and left us alone while we had a good look around. He showed us how everything worked, and answered all my questions (even though I thought some were a bit stupid!). I phoned him a few times, and he was always able to help with my queries. He went through absolutely everything when he did the handover to us. As I'm new to towing ( and don't yet have a tow bar!) he arranged for the caravan to be delivered to our house. Mark (I think that's his name) was able to show me how to used the motor mover, and all the things I need to do to park it up. I wasn't sure what gadgets etc I need, and Emma in the showroom knew exactly what I would need. Her knowledge of everything is amazing!
Thank you all at Spinneys Flintshire for all your help. I'm sure we will go back in years to come when/if we want to upgrade our caravan

2 October 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Brilliant Service!

As a first-time caravan buyer, I couldn’t have asked for a better experience. The team was super helpful, and the handover was clear and detailed. I left feeling confident and really excited — thanks so much to everyone at Sppiney Staffordshire!

29 September 2025
Rated 4 out of 5 stars
Verified

The salesman Simon Jenkins was…

The salesman Simon Jenkins was excellent, the van was handed over but there were a couple of faults that should of been corrected, the window passenger side rear had not had the mark polished out, we went to a site the same day we collected for one night, when we went to empty the toilet cassette it only had one wheel, so had to carry it to empty it out.
On the positive side we love the campervan, it came with a 25m electric cable, a solar panel which was not mentioned in the list of features, which was a nice surprise.

29 September 2025
Rated 5 out of 5 stars
Verified

Spinney Warwickshire 5*

Cannot fault Spinney Warwickshire from start to finish we first viewed our purchase speaking with Alan no pressure sales man at all
Left to talk it over with my wife we decided on the purchase then we approached Alan on our decision and the deal was done
On collection day Gary did the hand over was friendly polite and professional couldn't do enough for us
We definitely recommend Spinney

4 October 2025
Rated 5 out of 5 stars
Verified

Purchase of Swift Caravan

From start to finish all the staff at the Warwickshire branch were helpful and went over and above the need to complete the purchase
Brian,Richard ,Jane and Allan who handed over the caravan were extremely professional in all matters
Hospitality while waiting was first class a great team and I would recommend Spinney to anyone.
Trevor Pearson

3 October 2025
Rated 5 out of 5 stars
Verified

Positive efficient transaction

The handover was good. David was amazing in breadth of knowledge and with his pleasant interactive manner, no question was irrelevant or ignored. The question of trade in was explained in clear and honest manner. Overall very satisfied with the process.

2 October 2025

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