These are the best replicated Perfumes and Colognes I’ve ever tried. The prices are great. I messed up my order (%100 a silly mistake on my part), and the customer service was so good. Someone respond... See more
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Review summary
Based on reviews, created with AI
Based on these reviews
What people talk about most
Company details
Written by the company
At Oakcha, we believe that fragrance is part of self-expression. Whether you feel like wearing a sweet and inviting scent or a warm and spicy scent on a different day, everybody should be able to own a fragrance collection that has a scent suited to their every whim and desire. That's why we've taken luxury fragrances and increased the fragrance intensity while keeping our prices low. We believe that smelling your best does not mean wearing the same fragrance everyday. Instead, smelling your best means being able to match your fragrance to your outfit, mood, or whatever the occasion calls for. With over 70+ fragrances, we believe that everybody can have a collection of luxury fragrances. Don't believe us? Try just one of our fragrances and we bet that you will be coming back for more.
Contact info
Hasn’t replied to negative reviews
Cough syrup
The dupe for Tom ford lost cherry smells like cough syrup - would not reccomend
Fantastic Customer Service!
My package was unfortunately lost but Craig S. with customer service was able to resolve it in a pleasant and timely manner. The perfumes I bought have now arrived and smell fantastic! Will certainly be buying from them again. Thanks to Oakcha and Craig! :)
OAKCHA IS THE ONLY BRAND I WILL LIVE BY FOREVER!!!!!
They were very very vigilant in responding to a very important email I sent regarding how AMAZING 😻 their brand has touched a very close person to me.. I will forever tell all of my friends and family before they look ANYWHERE else for a LUXURY DU*E to SHOP OAKCHA!!!!!! I love you see ya later ♥️
I love Oakcha fragrances and really…
I love Oakcha fragrances and really love some of the new releases so that I can continue to add to my collection. So excited to try the new atomizer as well. Also their customer support was awesome! Thank you Craig S for helping take care of me & keeping me a loyal customer!!
Excellent customer service
I placed an order during a buy three, get one free promotion. I received my package and there were three bottles so in my mind I thought maybe it was buy two, get one free, but it was bothering me so I checked my credit card and order confirmation and realized it was in fact buy three get one. I emailed customer service about the incomplete delivery, and Brian P. was very responsive and helpful. They will be shipping the missing bottle to me. The scents that I bought are amazing and I’m excited to try the fourth one when it arrives.
Oakcha to me is the best perfume…
Oakcha to me is the best perfume company, they truly care about their customers and I love their perfumes!!
Love the perfumes
Love the perfumes! They smell delicious. They come packaged securely, so no travel problems. I did have one incorrect order, but customer service was wonderful and rectified the issue immediately.
Great company
I recently reached out to this company’s customer support email and I’m genuinely impressed with the level of service I received.The team was friendly, patient and helpful.I definitely recommend oakcha!
worst mistake buying this product…
worst mistake buying this product (secret lagoon) by oakcha smells cheap this secret should have always keep secret
My 4th time ordering from Oakcha in…
My 4th time ordering from Oakcha in last 2 years, loved the fragrances , long lasting, customer service is really amazing always prompt and helpful !!
Customer Service and quality.
I can say that dealing with the customer service has been fine. They fixed an error with an order. Thank you for that. I would order again from this company. You really can't beat the price and quality of their products. I have some originals and can compare them to what they have. I haven't been disappointed yet.
Oakcha has you covered!
I have ordered from Oakcha three times to this point and shipping and handling has exceeded my expectations each time. I have only had to deal with customer service one, but it was excellent. I ordered a fragrance that just wasn’t doing it for me. I contacted the team and received an email response within the day (it had actually been within a few hours). The issue was resolved and the representative was professional and helpful! Highly recommend Oakcha if you’re looking for a signature scent for an excellent price.
I made a mistake only shipping address…
I made a mistake only shipping address and my perfume got sent to the wrong place. The customer service was amazing at helping me get my perfume resent to the correct address ! They were also very fast ! Thank you guys
so much !!
Great customer service and perfume…
Great customer service and perfume smells exactly like mfk
Quick shipping
Quick shipping, great prices and customer service. I had a slight misunderstanding with their promo of buy 7 get 2 free gifts not realizing it meant add 2 more items to get free I assumed it meant they'd send random free samplers or something. When I received my order and didn't have anything I sent and email and had a response within a few hours even though it was after 10pm my time and they did explain what happened but offered me a gift card to help make up for it. Everything smelled great but one just isn't my style so I will probably regift it.
Amazing customer service!!
Amazing customer service!!! Truly helped me with a resolution for my return🤍🤍
One of the best brands out there
I have to say I am not a fan of dupes because it is hard to find one that smells just like the original HOWEVER Oakcha does an amazing job at creating the perfect scents whether it's a dupe or their originals. I am so extremely satisfied with this brand that I have purchased several! You will not be disappointed. I have written the company and asked them to dupe my all time favorite scent and I will be waiting patiently praying they do. Try this company! You will be pleasantly surprised and will NOT be disappointed!
Great customer service.
I had been sent the wrong items which wasn’t a huge deal but they were prompt to help and resent me what I had originally ordered. So helpful and generous!
Incredible customer service!!! A+++++++
Incredible customer service!!!! There was a mix up with my order, so I reached out via email. Brian P from customer service reached out within minutes and resolved the issue. The correct order was resent with the credited amount at that time. So, so impressed! Thank you so much!!!!!!
Great customer service
Customer service was excellent even when I wasn’t in love with the fragrances I purchased. They gave a credit without a return!!! Awesome!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








