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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly satisfied with the product range, highlighting the exceptional quality of the fragrances. Consumers also appreciate the accurate scent replication and longevity of the perfumes, noting that the scents last all day. People consistently praise the company's customer service, describing it as friendly, patient, and helpful. Reviewers highlight the quick response times and efficient resolution of issues. Consumers also appreciate the company's handling of orders, noting the fast shipping and attention to detail.

Based on these reviews

Rated 5 out of 5 stars

These are the best replicated Perfumes and Colognes I’ve ever tried. The prices are great. I messed up my order (%100 a silly mistake on my part), and the customer service was so good. Someone respond... See more

Rated 5 out of 5 stars

I placed an Oakcha order for Black Friday. I received the order this week, and I was missing an item. I took a picture of the order, and immediately emailed customer service. I received a response and... See more

Rated 5 out of 5 stars

I had an issue with a recent order. I emailed their customer service and they were extremely friendly and responded back with in minutes. Never have I experienced service like this. Oakcha not only ha... See more

Rated 5 out of 5 stars

I needed to complete an address change after my order was made, customer support was absolutely incredible. Liam was quick to respond, and was able to get my delivery address changed within minutes. L... See more

Rated 5 out of 5 stars

I purchased Verse 22 (Dior Sauvage dupe), Ineffable (Creed Aventus Dupe) and a fragrance for my wife (I don't remember the name). I was blown away by the quality of the perfumes. All three perfumes... See more

Rated 3 out of 5 stars

It’s a hit or miss with the scents because there are no samples for the ones I want to sample, and the risk can be high. But so far, White Fig was a hit and I also love Daniel Rene’s reviews so much,... See more

Rated 5 out of 5 stars

I've purchased approximately 15 different fragrances from Oakcha in the last 2-3 years. I have always had a good experience and always been happy with my purchases. I've owned some of the original sce... See more

Rated 5 out of 5 stars

Theyre not paying me or bribing me for this review just wanted to put my experience out there with them. Ive been ordering their perfumes for quite a while and i love them all, no disappointments. Th... See more

Rated 5 out of 5 stars

Had an order put in for my brothers bday, came in and all the smells are 1:1 comparisons. Missed 1 bottle and immediately replaced once i contacted them. From my YSL to my ch de bleu. Great customer... See more

Rated 5 out of 5 stars

I've purchased 7 fragrances so far and they have all been wonderful scents. I haven't had a brand last for hours as long as oakcha does. They also take immediate action when a mishap has happened with... See more

Rated 5 out of 5 stars

I recently purchased a large lot of perfumes, 6 of them. I absolutely loved them all! I picked a lot of fruity, sweet scents; watermelon jam, Burberry herr dupe, marshmallow mist, cotton clouds, lemon... See more

Rated 5 out of 5 stars

I have received Oakcha scents as gifts, but I recently decided to place my 1st order. There was an issue with it, so I reached out to customer service. I am so happy to say that my issue was handled i... See more

Rated 5 out of 5 stars

I must say, Oakcha’s customer service has to be the best I have ever experienced from a business. From swift responses to incredibly helpful information to positive and friendly conversational tone,... See more

Rated 5 out of 5 stars

They were very very vigilant in responding to a very important email I sent regarding how AMAZING 😻 their brand has touched a very close person to me.. I will forever tell all of my friends and famil... See more

Rated 5 out of 5 stars

LOVEEEEE my perfumes from them. Had a bottle that was leaking, they immediately ship out another one same day. I have over 10 fragrances from them, will continue to order from them.

Rated 5 out of 5 stars

Quick shipping, great prices and customer service. I had a slight misunderstanding with their promo of buy 7 get 2 free gifts not realizing it meant add 2 more items to get free I assumed it meant the... See more

Rated 5 out of 5 stars

Oakcha doesn't just have amazing perfumes but also a great costumer service. I bought Candy Clouds and it's truly an amazing perfume it has huge potency and it smells similar to perfumes tha... See more

Rated 5 out of 5 stars

I emailed customer service about a disappointment I had, with my recent purchase, not a perfume I thought I was getting, not their fault, however to me it didn’t smell the same as it did from the disc... See more

Rated 5 out of 5 stars

I placed an order during a buy three, get one free promotion. I received my package and there were three bottles so in my mind I thought maybe it was buy two, get one free, but it was bothering me so... See more

Rated 4 out of 5 stars

I have ordered a perfume as a gift from Oakcha and although it was my first time and l was hesitant, Oakcha did not disappoint. I was really glad that they loved the Jasmine perfume from Oakcha (tha... See more

Rated 5 out of 5 stars

Need an affordable match to sol de janeiro#62 ( kissed glow) is your go too!!! My wife smells amazing when she wears this. I couldn’t even tell the difference. Silent melody smells just like her Bur... See more

Rated 5 out of 5 stars

I love Oakcha fragrances and really love some of the new releases so that I can continue to add to my collection. So excited to try the new atomizer as well. Also their customer support was awesome... See more

Rated 5 out of 5 stars

This is my third order with Oakcha live the products and customer service. Awesome company . I get tons of compliments on my fragrance. I will continue to order and support this business. I chose the... See more

Rated 5 out of 5 stars

I have ordered from Oakcha three times to this point and shipping and handling has exceeded my expectations each time. I have only had to deal with customer service one, but it was excellent. I ordere... See more

Rated 5 out of 5 stars

When I wanted to return a perfume they were nothing but kind and helpful. Let alone replied to my concerns super quickly! Will definitely order from here again!

Rated 5 out of 5 stars

This was my first time ordering from Oakcha and I was happy not only with my order but also with the customer service I received. There was a minor issue with an out of stock item that they sent a re... See more

Rated 5 out of 5 stars

My package was unfortunately lost but Craig S. with customer service was able to resolve it in a pleasant and timely manner. The perfumes I bought have now arrived and smell fantastic! Will certainly... See more

Rated 5 out of 5 stars

I am new to Oakcha. I had seen their advertisements on Facebook but only scrolled by because I figured it was just another gimmicky brand. They were running a really good special and dec... See more

Rated 5 out of 5 stars

I had an error in the order I received after sending a email to inform of the error, received a prompt reply to my email and prompt remedy. Exceptional customer service and will be placing future orde... See more

Rated 5 out of 5 stars

I love Oakcha. I started buying this brand of perfume in July. I blind buy all my perfumes from here. I follow a lot of perfume lovers and other sites to get an idea if I might like the perfume. Custo... See more

Rated 5 out of 5 stars

I ordered 4 perfumes for the first time and the shipping was super fast and the smells are amazing! I definitely plan on ordering again in the future. Also customer service was quick and friendly!

Rated 5 out of 5 stars

I have ordered from oakcha a few times now, all the way from Australia (company based in US). Since there are no stockists in my country yet, i was at first a little afraid I may not like any of the s... See more

Rated 5 out of 5 stars

Their perfumes are not only great quality (packaging, the atomizer, and scent longevity ) but for the price that you pay it’s a steal!! Their customer service is absolutely great, they sent the wrong... See more

Rated 5 out of 5 stars

I recently reached out to this company’s customer support email and I’m genuinely impressed with the level of service I received.The team was friendly, patient and helpful.I definitely recommend oakch... See more

Rated 5 out of 5 stars

Above and beyond customer service to rectify an order. Lightning fast shipping, arrived before projected day of delivery. Kissed Glow will be my new go to scent. 💓 My husband complimented me on the... See more

Rated 5 out of 5 stars

I love they perfume I just received my 12 piece mini fragrance and I can say I’m satisfied and they have great customer servicer

Rated 3 out of 5 stars

Returns are a hassle, the mystery perfume is horrible. I love Dossier so I wanted to try another dupe brand for fragrances. The first I tried was Madam Rose (Delina dupe). I was really impressed... See more

Rated 5 out of 5 stars

Oakcha has great scents for a great price, and their customer service is fast and top tier! ! love them and highly recommend!

Rated 5 out of 5 stars

Brian B is the best supporter from Oakcha that I’ve had! I received a very prompt response, and all my questions were answered. Thanks!

Rated 5 out of 5 stars

I’ve purchased various fragrances from Oakcha in the past and have always been blown away by the quality, sillage and value of their products. However, there were a few fragrances in my latest order... See more

Rated 5 out of 5 stars

Incredible customer service!!!! There was a mix up with my order, so I reached out via email. Brian P from customer service reached out within minutes and resolved the issue. The correct order was r... See more

Rated 5 out of 5 stars

I have to say I am not a fan of dupes because it is hard to find one that smells just like the original HOWEVER Oakcha does an amazing job at creating the perfect scents whether it's a dupe or their o... See more

Rated 5 out of 5 stars

Easy checkout. Description of the scent is very accurate. Affordable and your scent will have you smelling like royalty.

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Great Customer Service! I had an issue with my recent order from Oakcha, and their customer service team handled it so quickly and professionally. They were patient, understanding, and... See more

Rated 5 out of 5 stars

Okay, I’m officially obsessed. I ordered NINE perfumes from Oakcha and I don’t regret a thing 😂 Every scent smells expensive, lasts all day, and the bottles are gorgeous. It feels like getting a desi... See more

Rated 5 out of 5 stars

I love this company so much. Their products are awesome and the customer service is great. Sometimes they have a great sale (such as today) and I bought 28 bottles if perfume. Might have gone a little... See more

Rated 5 out of 5 stars

Had a really good experience with Oakcha — luxurious packaging, long-lasting scent, and a really nice balance of price and quality.

Rated 5 out of 5 stars

On my most recent purchase during a promotion you sent me the 2 freebies - Paris Bloom and Senora! I would never have picked these myself. Oh my Gosh, both are soo good! I also think Senora sm... See more

What people talk about most

Product

Customers are mostly happy with the product, especially the scent of the fragrances, which they find very... See more

Quality

Reviewers frequently praise the quality of the fragrances, noting that the scents are rich, long-lasting, and... See more

Customer service

Reviewers frequently highlight the excellent customer service, describing it as top-notch, quick, and... See more

Order

Reviewers frequently order from the business and plan to do so again, often highlighting fast shipping. Some... See more

Delivery service

Customers generally praise the fast and reliable delivery service. Many experienced lightning-fast shipping,... See more

Response time

Reviewers frequently highlight the excellent response times from customer service, with many experiencing... See more

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Company details

  1. Perfume Store

Written by the company

At Oakcha, we believe that fragrance is part of self-expression. Whether you feel like wearing a sweet and inviting scent or a warm and spicy scent on a different day, everybody should be able to own a fragrance collection that has a scent suited to their every whim and desire. That's why we've taken luxury fragrances and increased the fragrance intensity while keeping our prices low. We believe that smelling your best does not mean wearing the same fragrance everyday. Instead, smelling your best means being able to match your fragrance to your outfit, mood, or whatever the occasion calls for. With over 70+ fragrances, we believe that everybody can have a collection of luxury fragrances. Don't believe us? Try just one of our fragrances and we bet that you will be coming back for more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews


Rated 1 out of 5 stars

Cough syrup

The dupe for Tom ford lost cherry smells like cough syrup - would not reccomend

20 February 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Customer Service!

My package was unfortunately lost but Craig S. with customer service was able to resolve it in a pleasant and timely manner. The perfumes I bought have now arrived and smell fantastic! Will certainly be buying from them again. Thanks to Oakcha and Craig! :)

12 November 2025
Unprompted review
Rated 5 out of 5 stars

OAKCHA IS THE ONLY BRAND I WILL LIVE BY FOREVER!!!!!

They were very very vigilant in responding to a very important email I sent regarding how AMAZING 😻 their brand has touched a very close person to me.. I will forever tell all of my friends and family before they look ANYWHERE else for a LUXURY DU*E to SHOP OAKCHA!!!!!! I love you see ya later ♥️

19 November 2025
Unprompted review
Rated 5 out of 5 stars

I love Oakcha fragrances and really…

I love Oakcha fragrances and really love some of the new releases so that I can continue to add to my collection. So excited to try the new atomizer as well. Also their customer support was awesome! Thank you Craig S for helping take care of me & keeping me a loyal customer!!

17 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I placed an order during a buy three, get one free promotion. I received my package and there were three bottles so in my mind I thought maybe it was buy two, get one free, but it was bothering me so I checked my credit card and order confirmation and realized it was in fact buy three get one. I emailed customer service about the incomplete delivery, and Brian P. was very responsive and helpful. They will be shipping the missing bottle to me. The scents that I bought are amazing and I’m excited to try the fourth one when it arrives.

17 November 2025
Unprompted review
Rated 5 out of 5 stars

Love the perfumes

Love the perfumes! They smell delicious. They come packaged securely, so no travel problems. I did have one incorrect order, but customer service was wonderful and rectified the issue immediately.

18 November 2025
Unprompted review
Rated 5 out of 5 stars

Great company

I recently reached out to this company’s customer support email and I’m genuinely impressed with the level of service I received.The team was friendly, patient and helpful.I definitely recommend oakcha!

18 November 2025
Unprompted review
Rated 5 out of 5 stars

Customer Service and quality.

I can say that dealing with the customer service has been fine. They fixed an error with an order. Thank you for that. I would order again from this company. You really can't beat the price and quality of their products. I have some originals and can compare them to what they have. I haven't been disappointed yet.

17 November 2025
Unprompted review
Rated 5 out of 5 stars

Oakcha has you covered!

I have ordered from Oakcha three times to this point and shipping and handling has exceeded my expectations each time. I have only had to deal with customer service one, but it was excellent. I ordered a fragrance that just wasn’t doing it for me. I contacted the team and received an email response within the day (it had actually been within a few hours). The issue was resolved and the representative was professional and helpful! Highly recommend Oakcha if you’re looking for a signature scent for an excellent price.

16 November 2025
Unprompted review
Rated 5 out of 5 stars

Quick shipping

Quick shipping, great prices and customer service. I had a slight misunderstanding with their promo of buy 7 get 2 free gifts not realizing it meant add 2 more items to get free I assumed it meant they'd send random free samplers or something. When I received my order and didn't have anything I sent and email and had a response within a few hours even though it was after 10pm my time and they did explain what happened but offered me a gift card to help make up for it. Everything smelled great but one just isn't my style so I will probably regift it.

13 November 2025
Unprompted review
Rated 5 out of 5 stars

One of the best brands out there

I have to say I am not a fan of dupes because it is hard to find one that smells just like the original HOWEVER Oakcha does an amazing job at creating the perfect scents whether it's a dupe or their originals. I am so extremely satisfied with this brand that I have purchased several! You will not be disappointed. I have written the company and asked them to dupe my all time favorite scent and I will be waiting patiently praying they do. Try this company! You will be pleasantly surprised and will NOT be disappointed!

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Incredible customer service!!! A+++++++

Incredible customer service!!!! There was a mix up with my order, so I reached out via email. Brian P from customer service reached out within minutes and resolved the issue. The correct order was resent with the credited amount at that time. So, so impressed! Thank you so much!!!!!!

12 November 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Customer service was excellent even when I wasn’t in love with the fragrances I purchased. They gave a credit without a return!!! Awesome!

11 November 2025
Unprompted review

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