Reprise Financial Reviews 20,154

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's staff for their knowledge, politeness, and professionalism. Consumers highlight the ease and speed of the loan application process, as well as the helpfulness of the customer service representatives. Many reviewers specifically mention individual staff members by name, expressing gratitude for their assistance and guidance. People appreciate the user-friendly online system and the ability to sign documents electronically. The quick funding times and clear communication are also frequently mentioned as positive aspects of the service. While some reviewers express concerns about payment terms, the overall sentiment towards the company's service remains highly positive.

Based on these reviews

Rated 5 out of 5 stars
Verified

I had an amazing experience working with Wylania. She guided me through every step of the process with patience, clarity, and professionalism. She made everything simple to understand, kept me updated... See more

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Rated 5 out of 5 stars
Verified

Amazing, quick solution at a moment when I urgently needed support for a major purchase. I submitted everything in one day and received approval and funding right away. Thanks to this, I’m now fully p... See more

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Rated 5 out of 5 stars
Verified

Stacy was 💯 percent outstanding!. I spoke with several agents that same morning who seemed reluctant to help me due to my issue, we even got disconnected twice no one called me back. When my third c... See more

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Rated 5 out of 5 stars
Verified

Absolutely fantastic experience! It took only three days from the moment I applied to having the funds in my account — Day 1: application + first call and extra documentation if needed, Day 2: ver... See more

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Rated 3 out of 5 stars
Verified

Once the application was completed it was confusing when I received emails stating more information was needed. When logged in to the account it showed information was complete & they would reach out... See more

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Rated 4 out of 5 stars
Verified

I was having problem with my computer why I could not have the option to fax documents. I was able to fax some document, upon complete the process, I was told thur customer service I could not longer... See more

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Rated 5 out of 5 stars
Verified

Reprise Financial made borrowing easy and stress-free. Their online application was quick, and I got approval fast. Funds were deposited the next business day, exactly when I needed them. The customer... See more

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Rated 5 out of 5 stars
Verified

I submitted all my information but still left out my title. I had it picked up by UPS, paid the fee, and still received all my funds the next morning. It was in my account, and I am excited. I will be... See more

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Rated 5 out of 5 stars
Verified

They’re very fast and professional to help you out on financial problems. Filled out application and next two days funded to my bank account. Highly recommended ! Thank you so much!

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Rated 3 out of 5 stars
Verified

Overall the process was quick and easy. The representative that kept calling insisting that she walk me though everything over the phone was extremely pushy, irritating and honestly frustrating to h... See more

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Rated 5 out of 5 stars
Verified

The customer service is World class. There are no hidden agendas and the loan process is easy. The best part is they actually have live person representatives to help you. Money was in the account in... See more

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Rated 5 out of 5 stars
Verified

The gentleman, I wish I could recall his name, that took my phone call, made me feel comfortable and reassured my decision to work with your company. He was polite, kind, calm, and seemed genuinely in... See more

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Rated 4 out of 5 stars
Verified

Mostly a good experience. The gentleman that helped me was wonderful and very friendly. Really made the processes easy and pleasant. The only downside of the experience was that the payment that wa... See more

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Rated 5 out of 5 stars
Verified

Matthew was so knowledgeable and helpful. He made sure that I had everything taken care and that everything was uploaded correctly. Matthew was an extremely pleasant person to work with.

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Rated 5 out of 5 stars
Verified

Very easy to apply for as long as you have everything in order. Like documents,pay stubs which I already had.. Very good customer service and actually got me more then I expected!! I am extremely plea... See more

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Rated 5 out of 5 stars
Verified

I'm not sure the name of the person that helped me to finalize my application, but whomever she is please extend my sincerest gratitude not only for her expertise but compassion to help me. I recent... See more

Company replied

Rated 5 out of 5 stars
Verified

They were prompt! It was a little confusing when you have different reps calling and seems like they aren’t aware of the last conversation you had or they aren’t notating properly. I was given two dif... See more

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Rated 3 out of 5 stars
Verified

Monthly payment amount is too high. Even with on time payments, little assistance to reduce it. Rebounding from unemployment and family death. New job. Read small print.

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Rated 4 out of 5 stars
Verified

The whole process was very fast. I applied let’s say on Monday the very same day I got the approval and by the next day i got funded. It didn’t even take more than 24 hours to get the loan funded into... See more

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Rated 5 out of 5 stars

Customer service Representative Victoria C, was very patience and professional with us. She walked me through the entirely of all the documents I needed to upload. She was able to advised if we needed... See more

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Rated 5 out of 5 stars
Verified

It was simple to apply and provide documentation necessary for the loan. Once approved, once all questions answered and paperwork completed, the money was deposited. It was accomplished in 5 days!!... See more

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Rated 4 out of 5 stars
Verified

Overall experience was good, but there was some miscommunication and my loan was delayed an extra couple days. Would be a good idea to call every day to make sure everything has been completed.

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Rated 5 out of 5 stars

So far I can only say great things to say. thanks to reprise financial for giving me a chance and thank you Julian Martinez for all the great help very kind and helpful!!!

Company replied

Rated 5 out of 5 stars
Verified

Reprisefinancial give me a chance to apply for a loan base on my income, I'm greatful for the extra funds it help me out over the holidays and pay down some bills. Who ever needs a loan come in apply... See more

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Rated 5 out of 5 stars

From the beginning of the process to the very end where I spoke with Chris Denger and he helped me with one last thing we needed to upload, It was so easy to get a loan just to catch up on a few thin... See more

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Rated 5 out of 5 stars
Verified

I was pleasantly surprised with the entire process for obtaining my loan. From the start, applying for the loan, completing the forms, to the actual approval was swift and easy. My calls for assist... See more

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Rated 5 out of 5 stars
Verified

Reprise was an easy process, but there was a limit to $23,000 and I needed $25,000 for home improvement. Reprise, also needed me to put the title of my vehicle up as collateral. I owed $12,000 on the... See more

Company replied

Rated 5 out of 5 stars
Verified

Yasmin and Julia really helped me out. This is my second loan through Reprise Financial and you guys have helped make this Holiday season a lot less stressful. Thank you, really. I appreciate you so m... See more

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Rated 5 out of 5 stars
Verified

Well, I appreciate the preferred status. It was disappointing to see what the amount I was told. I was preapproved for versus the amount I was approved for. But the overall process was easy. The r... See more

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Rated 5 out of 5 stars
Verified

They were easy to work with, the language barrier was a little difficult. I had to keep asking them to repeat what they were saying, but over all it went very well.

Company replied

Rated 5 out of 5 stars
Verified

My experience was wonderful. Stacey Dorsey explained everything so well and helped me with a difficult decision, which will help me toward living debt free.

Company replied

Rated 5 out of 5 stars
Verified

Reprise financial was very nice enough to lend me some money in a very stressful time. Reprise went above and beyond and was very thorough on the application process and any questions I had.

Company replied

Rated 5 out of 5 stars
Verified

Everyone I spoke with was helpful. The loan process is fully automated and easy to use. Appreciate how quickly the loan was approved and funded.

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Rated 5 out of 5 stars
Verified

Very easy to navigate the online system. They did not run my credit until I was ready. I loved signing the documents electronically. Staff very helpful and friendly on the phone.

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Rated 5 out of 5 stars
Verified

Electronic Forms and certifications saved me time and the funds were delivered in the most timely basis. Thankful to save some money this holiday season.

Company replied

Rated 5 out of 5 stars
Verified

I was so surprised at the professionalism and knowledge of each associate! They moved quickly with each phase of the loan, and reassured me that while they couldn't approve the original request, they... See more

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Rated 5 out of 5 stars
Verified

Very simple, easy and fast Money was there within 24 hours. I would recommend Reprise financial to anyone.

Company replied

Rated 5 out of 5 stars
Verified

Applied online, received a phone call from a very polite representative. Made by loan easy and quick.

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Rated 5 out of 5 stars
Verified

Was really easy and funding was super quick. Helped us to consolidate some loans and improve our monthly payment.

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Rated 5 out of 5 stars
Verified

The personal was extremely professional and helpful with everything. When I had an issue they were extremely prompt in assisting me.

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Rated 5 out of 5 stars
Verified

My experience with your company has made the difference in my bowering experience. I have eliminated a number of small bills, to manage one. Thanks!

Company replied

Rated 5 out of 5 stars
Verified

The great customer service Chris Denger provided. He explained the whole process of the loan . Very helpful and knowledgeable!

Company replied

Rated 5 out of 5 stars
Verified

I had an emergency that came up. Didn’t know what I was gonna do and within that day I was approved and got the money the next day it was a lifesaver thank you.

Company replied

Rated 5 out of 5 stars
Verified

The second lady who helped me took her time to gather the correct information!

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Rated 5 out of 5 stars
Verified

Smooth, answers to all questions. No problems, quick and easy. Two day funding for me, because I did it on a Saturday.

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Rated 5 out of 5 stars
Verified

It was a simple and honest process Followed the steps, talk to a professional, who is courteous and understanding And I appreciate the professionalism Thank you

Company replied

Rated 5 out of 5 stars
Verified

Process was easy & seamless. Felicia Lopez was a great help throughout my application. I would definitely recommend!

Company replied

Rated 5 out of 5 stars
Verified

Great service. Fast closing, awesome help to guide use though the paper work. Thanks.

Company replied

Rated 5 out of 5 stars
Verified

They're very helpful and the process was quickly done and easy. I highly recommend them.

Company replied

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Company details

  1. Non-Bank Financial Service
  2. Car Finance and Loan Company
  3. Financial Institution
  4. Loan Agency

Written by the company

We were founded in 2012 with the belief that more people want a simple and reliable way to take back their finances or to get the funds they need for life’s unexpected events, emergencies, bill consolidation and much more. Reprise has funded over 2.7 billion dollars in loans to date which are served by our best-in-class customer service team members. In 2022, we rebranded as Reprise Financial as a symbol of this renewed commitment to our customers. In addition to being the best source for personal loans up to $25,000, we offer consumers financial tips and credit education so that they can take back control of their finances and gain not only the funding they deserve, but also financial knowledge and health along the way. Simple.Reliable.Reprise.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

20K reviews

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Replied to 97% of negative reviews

Typically replies within 48 hours


Rated 5 out of 5 stars
Verified

Thanks for giving me alone for when I…

Thanks for giving me alone for when I really needed it. It was kind of high on interest, but it’ll help me during this time of need.

9 December 2025
Reprise Financial logo

Reply from Reprise Financial

We're happy to hear that we could help! Thank you for sharing your review.

Rated 5 out of 5 stars

Smooth sailing

Smooth sailing, such a pleasure to do business with a company that fits. The officer that I deal with gave me straightforward information and I was impressed by his knowledge and kindness.

10 December 2025
Unprompted review
Reprise Financial logo

Reply from Reprise Financial

We're happy to hear that you had a positive experience! Thank you for your feedback.

Rated 1 out of 5 stars

I don't appreciate being lied to I was…

I don't appreciate being lied to I was told I would get a loan and even i after I gave them the information that there was two leans on my title I was told I would get the loan when I called back they denied me so Robin works there needs to do a better job

10 December 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Very good people

My experience with Reprise was super simple and easy, They took their time to explain the process and waited for me to get all my paperwork done.

5 December 2025
Rated 5 out of 5 stars
Verified

At first

At first, too many representatives were involved with too many calls. What pulled it together was your representative Mathew Graham who made it easy & comfortable to finally complete & finish the loan application.

9 December 2025

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