Spotminders.  Reviews 1,618

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly satisfied with the product's quality and user experience, highlighting its ease of use and seamless integration with their devices. Consumers appreciate the detailed product descriptions and the website's user-friendly design, which makes the ordering process straightforward. People also value the peace of mind the product provides, especially when traveling. The company's customer service and staff receive high praise. Reviewers consistently mention the prompt and helpful responses they receive when addressing queries or resolving issues. Consumers appreciate the staff's friendly and courteous manner, as well as their dedication to ensuring customer satisfaction. The efficient and effective support provided by the company contributes significantly to a positive overall experience.

Based on these reviews

Rated 5 out of 5 stars

Received my products today hooryay! Thank you so much Ana and team for the amazing service! Spotminders really has a must-have product nowadays, especially with how fast technology is evolving. I lov... See more

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Rated 5 out of 5 stars

I have purchased Apple AirTags and while they serve their purpose, the design is not very wallet-friendly, causing my wallet to have a bump in it which I have put up with for years. But i saw Spotmind... See more

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Rated 5 out of 5 stars

The product itself was disappointing, as the sound level was extremely low, especially if the card was enclosed in a wallet, suitcase, etc. But Kate in customer service was very helpful to me in deali... See more

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Rated 5 out of 5 stars

I received my 1st card and I wasn’t able to turn the card on and sync it. I emailed Support and got an immediate reply back and asked if I could send a video turning on the card. They looked at the vi... See more

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Rated 5 out of 5 stars

I recently purchased the 2 plus 1 free tracking card bundle but had a query which was resolved by Carol. She was amazing to deal with and was friendly and courteous and the issue was resolved. I am no... See more

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Rated 5 out of 5 stars

To be honest, I didn’t expect too much from the customer support of a company whose products were advertised to me on Instagram. Too many bad experiences… However, I couldn’t be more happy how quickl... See more

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Rated 5 out of 5 stars

I've been in business for myself before. Often times I'll find a company or product that exceeds the normal expectations we all hope to encounter. Over the last couple days I've contacted spot in de... See more

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Rated 4 out of 5 stars

Andris, the customer service rep who was helping me was amazing. I wish I could say the same for SPOTMINDER’s rptransporters. I had two shipments fall intobla k holes and eventually threw in the tow... See more

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Rated 5 out of 5 stars

When my order was shipped it wasn't explained to me that it was coming in two packages, so when I only received half my order I emailed customer support. Ana was amazing in sorting out what was happe... See more

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Rated 5 out of 5 stars

Love the way that you made it look like just another card that we all use without thinking about so much these days. Blends in with all the others, but provides greater peace of mind should your walle... See more

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Rated 5 out of 5 stars

Marla made the experience exceptional. My Apple Pay had an old address and she worked so hard to ensure it was shipped to the correct address. She kept me informed at every step. It’s rare to see this... See more

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Rated 5 out of 5 stars

I accidentally ordered too many charging points and didn’t realize that any mag charger would work for the tracking cards. I was so frustrated and confused with my entire order that I sent an email an... See more

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Rated 5 out of 5 stars

I ordered in 5 Nov for a departure in early December. Movement seemed very slow when I started tracking my order. Marla from customer service was very helpful and understanding of my concerns and kep... See more

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Rated 5 out of 5 stars

Very good customer service which is very hard to find these days . As a senior I find all this stuff confusing sometimes . Forms automatically fill themselves in and it’s hard to change them . Living... See more

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Rated 5 out of 5 stars

Amazing customer service! I had incredibly helpful assistance from an associate named Carol. She was so polite and went out of her way to check on my order and help me with my questions. Very impres... See more

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Rated 5 out of 5 stars

These cards are so much easier to deal with and charge and they way outlast the Air Tags I had —- all of which I threw away. Changing batteries on the Air Tags before every trip (and they needed new... See more

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Rated 5 out of 5 stars

The website is easy to navigate and the item descriptions are detailed. I received emails keeping me apprised of my order and received a tracking number when the item shipped. The tracker card was exa... See more

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Rated 5 out of 5 stars

I recently purchased a few items through Spotminders and had a small issue with my order. Andris handled it brilliantly. Quick, friendly, and genuinely focused on solving the problem. It’s some of... See more

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Rated 5 out of 5 stars

When traveling there is so much to remember and the worst situation would be leaving your passport behind. With the passport tracking wallet, I never have to worry again. My husband and I both have th... See more

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Rated 5 out of 5 stars

Michelle was very quickly and warmly responsive when I wrote with a question about my delivery. She was very thorough in follow-through and in ensuring I knew I could turn to Spotminders with any que... See more

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Rated 5 out of 5 stars

I recently purchased several Spotminders products (tracking cards, a padlock and a passport cover). Cooecting the items with my iPhone was a pice of cake yet with the passport cover I had at first som... See more

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Rated 5 out of 5 stars

The sign of a good company is how they respond when something goes wrong. Marla made everything right immediately and proved that Spotminders is a great company to trust and do business with. I woul... See more

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Rated 5 out of 5 stars

I just stumbled on an ad for this device a few days ago and did a bit of digging. The reviews were predominantly positive, and I figured these would make great gifts, so I decided to check out their... See more

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Rated 5 out of 5 stars

I bought these for my whole team for the holidays. We provide homeless services throughout a large region and we needed a way to know where everyone is when they're in the field meeting with clients,... See more

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Rated 5 out of 5 stars

I’m leaving this review for Carol She helped me through my experience and was on point with her responsiveness and customer service. Thanks you so much Carol Crys.

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Rated 5 out of 5 stars

I had been looking at these for some time. They were a little pricey, but have so many advantages over AirTag that when they went on a special price I went for them. I'm glad I did. I have a bad habit... See more

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Rated 5 out of 5 stars

Fantastic communication and updates on delivery, speedy delivery. Beautiful packaging. An online company you can totally trust. My daughter and husband just had their luggage lost when travelling to M... See more

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Rated 5 out of 5 stars

I’d like to start by stating Spotminders makes a great product. I’ve had 3 of the Tracking Cards for a few months now. I’ve been really happy with them and decided to take advantage of the recent... See more

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Rated 5 out of 5 stars

Have 6 trackers. Locks, Cards and the key. Trying them all out on an adventure to New Zealand. All models have performed extremely well. 100% satisfied. Wait and buy on their special deals. I love the... See more

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Rated 5 out of 5 stars

Simply perfect! Slick and discreet, paired perfectly and finally, my old fashioned wallet is findable! Love it!! Got the bonus pack and am gifting the whole fam!

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Rated 5 out of 5 stars

Spotminder is awesome. Kate in customer service was a life saver. I thought my order was not being processed. I sent a note to customer service and within 24 hours Kate replied stating that she had fo... See more

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Rated 5 out of 5 stars

I am very impressed with the customer service given by Spotminders. I made a query which Carol answered almost straight away. I was able to solve my problem with little effort. Carol even made a promp... See more

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Rated 5 out of 5 stars

Received promptly and packaged well. Have charged but not yet used tham as they are Christmas gifts. Look forward to hearing that they are used and appreciated. 😊

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Rated 5 out of 5 stars

I was looking to take advantage of the Black Friday sales but needed split payments to make the purchase immediately. Carol not only replied immediately she solved my issue: first class service

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Rated 5 out of 5 stars

I had an issue with the product I received. and Carol was wonderful in getting it resolved. Customer service is the cornerstone of a companies business. Carol does your company well.

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Rated 3 out of 5 stars

This review would have been a one had it not been for Carol, their customer service person. She has gone above and beyond to guide me in getting my money refunded. I have no idea if the product is go... See more

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Rated 5 out of 5 stars

These guys are amazing, their customer service is just incredible, thanks Andris🙏🏻 … so fast to respond and order sorted in super fast time. Would highly recommend this company, and I mean highly!

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Rated 4 out of 5 stars

I had a problem in the 1st week using the card, which turned out to be a matter of my not understanding how the Apple "Find My” app works. I was periodically tracking my wife’s progress as she made a... See more

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Rated 5 out of 5 stars

This item is amazing. I had an air tag and had to keep changing the batteries and half the time didn’t work. No issues here and bought enough to go in our luggage to track when we travel. I also place... See more

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Rated 5 out of 5 stars

My issue was essentially one between brain and finger, but Raymond rapidly responded with good humour! Nice devices & a helpful company 👍

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Rated 5 out of 5 stars

Loved ordering these for Christmas presents and ordered both colors, can't wait to use them in the wallet and in luggage with family.

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Rated 5 out of 5 stars

Thankyou Andris For your help with consolidating my 2 orders into 1 to save on shipping & to not double up on delivery . Great work Spotminders / Andris 🤙🏻😉

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Rated 5 out of 5 stars

Thank you, Carol, for extremely supportive, understanding and kind service you provided to me. You made my day better😉

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Rated 5 out of 5 stars

Response was quick. The problem was handled and resolved. Marla was very helpful, and I felt that Spotminders was really focused on customer satisfaction.

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Rated 5 out of 5 stars

Excellent device! Functions as advertised and portable. My only critique is that it doesn’t fold flat.

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Rated 5 out of 5 stars

I was impressed with Marla’s quick response when I had a question about my order. She handled my situation with speed and accuracy! Thank you so much!

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Rated 5 out of 5 stars

Carol was spot on with my problem and getting my shipping concerns addressed. Spotminders does everything well.

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Rated 5 out of 5 stars

I made a mistake with my order and Carol at customer service was excellent. It was sorted, and so quickly. Really impressive customer service- friendly, effective and quickly responsive. Best customer... See more

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Rated 5 out of 5 stars

Easy to install. Charging station works great. Nice and thin and fits easily into my wallet

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Rated 5 out of 5 stars

Accidently found Spotminders when looking for another card I could track when travelling. Tried using a recommended competitor and had nothing but trouble setting up their card for tracking. (still... See more

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Company details

  1. Electronics Company

Written by the company

Spotminders creates innovative, ultra-slim tracking solutions to help you effortlessly keep track of essentials like wallets and bags. Our cutting-edge Tracking Card offers reliable tracking without bulk, featuring Apple Find My compatibility, rechargeable batteries, and a lifetime guarantee. We prioritize quality, functionality, and data security, ensuring your privacy is always protected. Trusted by customers worldwide, Spotminders helps you stay organized and never lose what matters most!


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 1 out of 5 stars

Company Founder is Great; Product Sucks

The Founder and Customer Support are good to excellent. The Founder himself is extremely responsive. Customer Support - not so great - and is a bunch of AI chatbot responses mainly. However, when I needed to use the Card for the first time (lost my wallet), the Find My app had removed the Card from my inventory so the Card did me no good. The Tracking Card itself is unreliable and would not purchase another one. I highly recommend going back to an Air Tag and stuff in your wallet regardless of its size. After many attempts to reset it, recharge it, and follow the steps to pair it again with my iPhone, the Card is dead. I have only had it less than 30 days.

7 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

Carol really helped me when I inadvertently typed a wrong address for shipping. She responded almost immediately and resolved the issue. Excellent customer service.

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Fast charger

This charger is FAST. It magnetically latches onto a phone so it doesn’t off-center on the phone’s magnet accidentally.

5 December 2025
Unprompted review
Rated 5 out of 5 stars

I had some questions on my orders

I had some questions and misunderstandings regarding 2 orders I made. Marla at Spotminders followed-up and through several emails and days of checking solved my concerns in a very professional manner. Thanks Marla

8 December 2025
Unprompted review
Rated 5 out of 5 stars

I've been using Spotminders tracking…

I've been using Spotminders tracking cards for a while now and love them. I had a small issue with my Spotminders charger where the lead started to part company with the charging pad. I contacted the support team and Carol sorted the problem out in no time. I'm very happy!

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Best Customer Service

I have ordered 3 trackers, 3 car tags and 3 chargers. I love them, but better than the trackers is Raymond. If you have ANY problem, be sure to ask for him. By luck, he answered when I had a problem with one of the chargers. It did not work. He had me try various things to make sure it was the charger and not the operator. Just kidding. I sent him pictures confirming that the charger did not work, and I had a new charger immediately. Then my husband had a problem getting his Tracker to be located with Find My Phone. Raymond, sent him directions and then followed up to make sure that everything was ok. This is the type of customer service all companies should have.i wonder if he can help me with Microsoft😂😂

8 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

It’s often frustrating dealing with customer service for tech items. My experience with Marla was anything but. She responded quickly and with clear suggestions and requests. I had to step away from our conversation for a couple weeks but once I came back she picked up like I’d never left. In the end she resolved my issue completely. It was a very positive experience.

8 December 2025
Unprompted review
Rated 5 out of 5 stars

I purchased five

I purchased five, one for each of our wallets/purses and one for each of our three cars. Set up was easy and all five are now being tracked as expected. Obviously don’t know how long the batteries last, between charges, but so far, so good.

6 December 2025
Unprompted review
Rated 5 out of 5 stars

I ordered the buy 2 get 1 deal and had…

I ordered the buy 2 get 1 deal and had an issue upon delivery, which turned out to be my error. Although my email was curt, the response was friendly and super helpful. Carol is awesome. She fixed the issue and even sent an extra gift. Carol gave me confidence to order 3 more as gifts. When she asked if could help with anything else, I inquired if the cards could be pink instead and she made it happen! Since they are all in stockings, I haven’t been able to use the cards yet but will be back to rate them. This is about their great customer service!

22 November 2025
Unprompted review
Rated 5 out of 5 stars

Prices during the holidays are great

Prices during the holidays are great, while “bundles” that include some great extras. But more important, customer service by Marla was OUTSTANDING !! I was allowed to modify my order before it shipped, to request some additional cards at the original discounted price they offered me. Very helpful; customer service at its best. Thank you.

8 December 2025
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ 5/5 ⭐️⭐️⭐️⭐️⭐️ 5/5 Outstanding Product and Even Better Service



⭐️⭐️⭐️⭐️⭐️ 5/5 — Outstanding Product and Even Better Service

I’ve bought several SpotMinders GPS cards, and they’ve been fantastic. They’re slim like a credit card, rechargeable, and the battery lasts about five months — so no more dealing with those annoying CR2032 batteries like you do with AirTags.

One of my cards finally ran out of charge, and when I tried to recharge it, it wouldn’t power up. I tried every troubleshooting trick I could think of with no luck. I reached out to SpotMinders support, and Marla answered me right away — even on a Sunday. Marla asked for a quick video showing what I tried and the info on the back of the device. As soon as I sent it, she immediately approved a replacement.

This company genuinely stands by its products. The lifetime warranty is real, the service is fast, and the people, especially my sweet and attentive Marla, are great to work with. Excellent product, excellent support — you really can’t go wrong!

6 December 2025
Unprompted review
Rated 5 out of 5 stars

Received very quickly

Received very quickly. I read The instructions and the setup went off without issue. Definitely more discreet than an apple air tag in your wallet.

6 December 2025
Unprompted review
Rated 5 out of 5 stars

Reliable

bought these for my daughter when she went to Europe in June. I could see where her luggage was at all times. Thin and discreet- fits perfectly in the passport wallet and any bag that has a credit card pocket. Loved them so much I bought more for all of us for Europe next year.

1 December 2025
Unprompted review

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