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United Vintage  Reviews 2,123

•
TrustScore 4 out of 5

4.2

Clothing Wholesaler
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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the wide variety of products available, with many highlighting the excellent quality and condition of the items, often exceeding their expectations. People also value the reasonable prices and consider the business a great place to find unique vintage pieces from diverse brands. Many consumers are keen to return for future purchases, whether in-store or online. Consumers find the website easy to use, and the staff is friendly and helpful. However, some reviewers reported issues with their orders and the company's responsiveness to emails. While delivery speed is generally praised, there were some discrepancies in sizing. Opinions on the delivery service are mixed.

Based on these reviews

Rated 4 out of 5 stars

It had many clothes and the atmosphere was nice with the music and the people that worked there were really friendly. But some clothes were a little bit dirty. But all in all I had an good experience.... See more

Rated 5 out of 5 stars

Came and visited from South Africa, there was a very large selection of clothes with many different brands. If you looking for brands like Carhartt, Dickies, Nike - this is the place to come! The peop... See more

Rated 5 out of 5 stars

I just ordered my first package, very quick easy. It was in the wrong language because I didn't change this but I still knew what to do very good website!

Rated 5 out of 5 stars

I loved this warehouse! So many good options for clothing and the workers were super friendly and spoke English too. Will be back!

Rated 5 out of 5 stars

Great place to find gems, teenage kids were exited getting new old trendy clothes. Going to become a regular stop on our way back from the Alps I think.

Rated 5 out of 5 stars

This shop has a great variety of vintage clothing with good prices and many different brands. Would definitely recommend.

Rated 5 out of 5 stars

Very nice vintage store tucked away in the touristic part of Annecy. Great choice of used garments in good condition, and very friendly staff. A+ shop you ought to visit if you're around! MF from Sout... See more

Rated 5 out of 5 stars

Best people good stock and good service✨ Been doing business with them for some months now and have never been disappointed🌟

Rated 5 out of 5 stars

Small store with a bit of everything, lots of good men’s options and priced fairly !

Rated 5 out of 5 stars

Experience was very good! First time at a big thrift store and there was lots of variety with good prices!

Rated 5 out of 5 stars

Excellent curation, really cool vintage pieces. Everything is in really good quality!!!

Rated 5 out of 5 stars

Great place to visit! Really good choice of clothes and friendly staff there. I will visit it again if I return to annecy :)

Rated 5 out of 5 stars

Great fun searching the crates for bargains. Good range of pre-owned branded clothes, sports clothing and more.

Rated 5 out of 5 stars

Wow its huge and so much stock. You definitely need time to get through everything. Good quality.

Rated 5 out of 5 stars

site is very intuitive, easy to navigate and a good selection of stock! look forward to my first order arriving!

Rated 5 out of 5 stars

Such a cool place! The warehouse is full of clothes - their Jean selection is insane. You have to put in the work but you’ll always find something!

Rated 5 out of 5 stars

It was a very nice experience, as I love second hand shopping. A must visit if you like second hand shopping. Bring some time as there is a lot of stuff! Managed by brand as well, which really helps!... See more

Rated 5 out of 5 stars

Friendly staff and very big selection :) everyone can find something here

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Company details

  1. Clothing Wholesaler
  2. Used Clothing Store
  3. Vintage Clothing Store

Written by the company

Le Leader Européen du Vintage en Gros. Chez United Vintage, nous donnons aux revendeurs, boutiques et shops en ligne un accès exclusif aux pièces vintage les plus premium et aux marques les plus recherchées du marché, au meilleur prix. Sélections uniques. Prix compétitifs. Résultats garantis.

Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

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Replied to 61% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot
Rated 5 out of 5 stars

Great place to find gems

Great place to find gems, teenage kids were exited getting new old trendy clothes.
Going to become a regular stop on our way back from the Alps I think.

15 July 2025
Unprompted review
Rated 4 out of 5 stars

Good Experience

It had many clothes and the atmosphere was nice with the music and the people that worked there were really friendly. But some clothes were a little bit dirty. But all in all I had an good experience.

15 July 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers, they will see

23 June 2025
Unprompted review
United Vintage logo

Reply from United Vintage

Hello,

We take this kind of message very seriously. Accusing us of being scammers without any proof is a serious allegation.
All our orders are processed with care, transparency, and tracking. If you’ve encountered an issue, please contact us at info@united-vintage.com with your order number so we can investigate and resolve it as quickly as possible.

If no order was placed, please understand that unfounded accusations only harm real businesses and mislead our genuine customers.

I remain available for any serious and constructive communication.

Best regards,
Marion
Customer Service Manager, United Vintage

Rated 1 out of 5 stars
Redirected

Customer service disappears as soon as there's a problem. Not reliable.

I placed an order on April 13 for "60 women's Ralph Lauren sweaters" and a "Spring 2025 Mix pack 10kg" (Order #15868). I received the package and everything was complete. Unfortunately, out of the 60 RL sweaters, 12 were unsellable (holes under the armpits, bleach stains, broken zippers, moth holes, iron or washing machine marks, etc.).
I contacted them on May 15 because this represents 20% of the order, and the condition advertised on their website was "very good condition, with light wear." I included photos of the 12 damaged items and provided constructive feedback.
To my surprise, I received a reply from customer service (Solenne) the very next day! She acknowledged the issue and wrote: “You’re absolutely right: several of the items you mentioned should not have been included in a lot described as 'very good condition with light wear.'”
She offered either a €50 voucher for a future order or a €50 refund, and asked me to let her know which I preferred. Up to that point, everything felt professional and reassuring.
On May 17, I replied saying I preferred a refund and thanked them for the quality of their customer service. No response.
I followed up on May 23. No response.
I followed up again on June 1 – still nothing.
At this point, I’ve hit a wall and it’s clear I won’t be getting anything.
Very disappointing. Be cautious if you're ordering from them by post, if anything goes wrong, you'll be met with complete silence.

13 April 2025
Unprompted review

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