Useless History Check
Useless History Check
After placing the VIN number, it showed that there is Vehicle History and Check History (which are important for me out of all the other reports), from those titles I would understand that it will show the history of the car for example maintenance history at least 3. But unfortunately, it showed useless information and nothing that can be beneficial, I contacted the customer support and explained the situation with a request for a refund, but they kept insisting that they gave me what it showed from the search result, which is fooling the client that they will get something and turns out a very basic info.
I will explain what the free search should contain just for their info (customers have basic knowledge of those things):
Vehicle history: mention that there are 3 histories checked (any sort of maintenance) and show one for free, so they can believe it's legit)
Check History: mention that there are 3 checked histories (any sort of maintenance) and show one for free, so they can believe it's legit)
(customer will have no idea what the difference between them and what sort of information they will get out of them)
Stolen Databases: show at least 2 free
Production Year: show few info.
Vehicle Equipment: show few info.
Manufacturer Information: show few info. (even though the customer can get them for free but at least show 2)
make everything clear to the customer and not place a big title that turns out it's a basic info.
e.g. Maintainance Check -> after payment -> the car was maintained. That way you fool the customers.
When it should be (Maintainance Check (5, 1_change of ... date 1.1.2010)-> after payment -> list them all. That's legit and reliable
In the end, I was on a hunt for a used car and did not buy the car I check on automoli.com, and I got to search more and will be using a different website that is transparent with their customers. I as a customer will never recommend this website to anybody, as a matter of fact, ill be making sure that friends and family should be aware not to take such service through this website.
17 May 2022
Unprompted review