ComputerSalg.dk Reviews 63,557

TrustScore 4.5 out of 5

4.3

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the swift delivery service, often highlighting receiving their orders promptly and efficiently. Many consumers appreciate the reasonable prices offered, considering them to be among the best available. Furthermore, the level of service provided is frequently commended, with people noting the professionalism, efficiency, and care taken in handling their purchases. Consumers express satisfaction with the ordering process, finding it straightforward and easy to navigate. A significant number of reviewers appreciate the quality of the products, noting that they often meet or exceed expectations. While opinions on specific aspects like product and order details vary, the overall sentiment remains positive, driven by reliable delivery, competitive pricing, and excellent service.

Based on these reviews

Rated 4 out of 5 stars

The products are of high quality, the waiting time is not very long and the prices are affordable!!!

Rated 5 out of 5 stars

A very good purchase experience and after-sale. Our product came with some missing parts (by German Company, COBI). ComputerSalg took care of everything, and sent a replacement. Higly recommended.

Rated 3 out of 5 stars

We recently purchased an e-ink tablet from them, and the overall experience was good. The product was delivered on time and exactly as described. Their website was easy to navigate, making the purchas... See more

Rated 3 out of 5 stars

If you are not in a hurry for your purchase buy from them. They deliver and have a plan for your order that is extended on numerous days … my order was created on the 7th of October and received it on... See more

Rated 5 out of 5 stars

Great product. It keeps the kids engaged and what makes it even better is that it’s interactive, as 2 players at a time can play. :-) I am ordering another one as a gift after the the one ordered las... See more

Rated 5 out of 5 stars

I've been a customer of ComputerSalg for years, and they have never let me down. Every purchase, whether big or small, has been handled with professionalism, efficiency, and care. Their delivery is... See more

Rated 5 out of 5 stars

Couldn’t be happier with my ComputerSalg. The ordering process (had to wait a little longer for a product to be ordered but it wasn’t long ~ a few days), fast delivery, communication, was all really s... See more

Rated 5 out of 5 stars

Purchased a hard disk, and had requested safe packing to protect the disk from shock/vibrations during shipping. On opening the parcel I was extremely happy to see the extra level of packing protec... See more

Rated 5 out of 5 stars

I bought a product (a usb power adapter) at Computersalg that ceased working after a period of time. I wrote a complaint and immediately Computersalg sent a replacement.

Rated 3 out of 5 stars

the agreed shipping at the time of purchase was changed on the expected delivery date to a distant date without informing me about it... so they ship whenever they want without informing the customer

Rated 5 out of 5 stars

The product arrived just as expected. The packaging was in good condition, and the delivery was incredibly fast. It reached the delivery address the very next day after I made the purchase.

Rated 5 out of 5 stars

I was looking for this original filter forever and computersalg was the only one having it original and in stock. Came the next day. Super happy with it :)

Rated 5 out of 5 stars

The product was exactly as advertised. The shipping was incredibly fast and the product was well-packaged. I have shopped at computersalg.dk before, and I would do it again.

Rated 5 out of 5 stars

The product was great - of very good quality. Above my expectations, to be honest. :-) The delivery was not so fast, it took something like 5 days or so... but that was fully okay for me.

Rated 5 out of 5 stars

I ordered a new watch at computersalg.dk. The experience I got was that the delivery, notification(s) during transport and delivery were great and professional. I can recommend purchasing from Compute... See more

Rated 3 out of 5 stars

the process of ordering was smooth and easy, also the pricing was better than other stores, but I received my order with 2 days delay

Rated 5 out of 5 stars

I bought a perfume from this store. When I ordered it, it was cheaper when it arrived. They refunded the rest of my money. This site is really one of the best stores in Denmark. Because it is che... See more

Rated 5 out of 5 stars

Super👍 very good Service and quickly sent, I ordered a set of tools as a gift, my husband is satisfied

Rated 5 out of 5 stars

Bought two products. They were shipped separately due to one was from remote storage. Came pretty quickly thoug and only paid for 1 shipping. Had a issue with one product but was fixed easy and fast b... See more

Rated 5 out of 5 stars

ComputerSalg is my favorite store with electronics. They always have what I need and for the best prices!

Rated 5 out of 5 stars

Excellent service! I ordered a CS03XL HP CS03XL RECHARGEABLE BATTERY, very happy with the delivery!

Rated 5 out of 5 stars

Flawless shopping experience, from browsing stage to paying stage. Fast shipping.

Rated 5 out of 5 stars

This was a nice quick order, already received today. The drinking Pokomon bottle , looks of very good quality. A present for my great grandson. Many thanks.

Rated 5 out of 5 stars

Fast handling process, received my order the next day. Thank you!

Rated 5 out of 5 stars

Quick order processing, fast delivery, very satisfied. Highly recommend

Rated 5 out of 5 stars

Olympia vario Duplex 4000 - Trimmer - 300mm - papir er en supper let trimmer med med Guillotine arm med håndtag. Så meget at bruge når man ikke har så mange kræfter i højre arm

Rated 5 out of 5 stars

I really liked them, the package was delivered very quickly. The shoes are so beautiful. Just like in the picture, even better. Thank you.

Rated 5 out of 5 stars

God webside! Overskuelig side og nemt , at bestille og betale. Hurtig levering og absolut min favorit, da jeg finder mine favorit produkter til en rimelig pris. Tak for god handel!

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Company details

  1. Computer Store
  2. Book Store
  3. Kitchen Supply Store
  4. Perfume Store
  5. Plumbing Supply Store
  6. Toy Store

About ComputerSalg.dk

Written by the company

ComputerSalg har været online siden 1999 og besøges af hundredtusindvis af kunder hver måned.

Vi er en 100 % dansk ejet webshop med base i Ringsted og har mere end 2,8 millioner produkter online – alt fra elektronik, IT og husholdning til boligudstyr, legetøj, bøger, skønhed og meget mere.

Fra vores moderne hovedlager sender vi over 90.000 ordrer hver måned, og vores dedikerede kundeservice står klar til at hjælpe, hvis du har spørgsmål.
Vi sætter en ære i at levere en nem, hurtig og tryg købsoplevelse – og det afspejler sig i vores høje Trustpilot-score, baseret på mere end 60.000 anmeldelser fra tilfredse kunder.

I dag opererer vi i hele Norden og Tyskland, og med vores 10.000 m² store lager og 1.000 m² kontor i Ringsted har vi rammerne til fortsat vækst og udvikling – både lokalt og internationalt.

Har du spørgsmål, sidder vores kundeservice klar til at hjælpe dig alle hverdage.

Written by the company


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

64K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 24 hours


Rated 1 out of 5 stars

Lousy company

Lousy company. Received 6 mails over 2 weeks, with delayed delivery. It was a birthday present, which was obviously a pain in the ass.
I'm never shopping with them again.
Order cancelled. No apology, nothing.
😡😡😡

20 June 2025
Unprompted review
ComputerSalg.dk logo

Reply from ComputerSalg.dk

Hi David.
Thank you for your review.
I am sorry to hear that your order has been delayed.
I know that you have deleted your order, but is it possible to update your review with an order or delivery number, so I can see what have happened?
Thank you in advance
Best Regards
Computersalg.dk | Rikke Customer service DK

Rated 1 out of 5 stars

Stay away

Stay away! I placed an order on 27th of may, then over the next few weeks I kept recieving emails with more and more delays for the delivery. The delivery was posted 8 times. I stayed patient, but today on 16th of June, after waiting for my order for 21 days (3 Weeks) I get mail that my order is on backorder and they have no idea when it will be delivered. I cancelled the order and honestly, I think this site might be a scam. Not sure if I'll see my money come back, but I am definitely not using this shop again.

16 June 2025
Unprompted review
ComputerSalg.dk logo

Reply from ComputerSalg.dk

Hi Elina.
Thank you for your review.
We are sorry that your order has been delayed and later cancelled.
Unfortunately, the Supplier had incorrect delivery figures, and the item was sold out.
We are sorry for the inconvenience.
Best Regards
Computersalg.dk | Rikke Customer service DK

Rated 1 out of 5 stars

They don’t answer… every day they…

They don’t answer… every day they extend my delivery date. I called them and I was “lucky” that someone answered me, they said that I will get my order the next day and one week later I still not having it.

13 June 2025
Unprompted review
ComputerSalg.dk logo

Reply from ComputerSalg.dk

Hi Christian.
Thank you for your review.
We are sorry that your order has been delayed.
I have split your order, so the items in stock will be sent today.
I have contacted the Supplier and asked for an ETA on the last item.
I will send you a mail, as soon as I get a reply.
Best Regards
Computersalg.dk | Rikke Customer service DK

Rated 1 out of 5 stars

Bad experience with comunications and delivery

Hi, i buy a tv from Computersalg and i had the worse experience with the delivery, in the first place they told me that i will receive it in one week, after one week i call them and they told me that they don't know when i'm gonna receive the tv because they did not receive it from the supplier but they told me that they gonna open a request and in the next 2 day i going to receive it, after 2 week i still don't have an straight answer, it was a tv that i pay 9000krr , not really a cheap one...

27 May 2025
Unprompted review
ComputerSalg.dk logo

Reply from ComputerSalg.dk

Hi Andrei.
Thank you for your review.

We are sorry that your order has been delayed.
I can see that we received your TV late on our stock the 6/6.
Due to public Holidays and the fact that the TV must be delivered by external shipping company, it has not been possible to pack and ship your TV before today.
You should receive it tomorrow.

Best Regards
Rikke Customer service DK

Rated 5 out of 5 stars

Safe shopping

Bought two products. They were shipped separately due to one was from remote storage. Came pretty quickly thoug and only paid for 1 shipping. Had a issue with one product but was fixed easy and fast by the store. Will be back.

20 May 2025
Unprompted review
Rated 1 out of 5 stars

Ordered something / never came

Ordered something for a birthday. Expected delivery - in 5-7 days. Notification - 10 days. Then pushed twice to 15 days. Well. Somebody is not getting his present. Dont shop from this company. Too expensive to deliver such poor results. I'm sure if it ever comes the package will be damaged. These delays are not normal. Should have compensated me for going last minute shopping. Moved the delivery for monday at the last possible moment. Last night at 00:33. Happy friday shopping. Mega pissed with this stupid company.

Dont bother spending money here. You never know what you're gonna get and when.

Edit: as you can see from the answer - dont bother with this company. This is amateurs trying to pretend they have a hold on the situation. It took them 3 weeks to find out that they cannot deliver and waste my time and money. DO NOT SHOP HERE.

As you can see the solution is "sorry"

No compensation. Nothing. Typical amateur hour. As someone who runs logistics myself i can only advice people to stay away from companies like that. Embarrassing performance.

Edit 2: the name is Nikola jack. Nikola. I guess maf i hard. Reading is even harder.

Edit 3: after looking around in the other non 5 star reviews, this is the conclusion:

This is a dropshipping company that had small items in stock and has to order everything else before shipping it. And they do not respect the delivery time for most of the items. Just read around the reviews. Refund - 30 days. What a bunch of rats.

23 May 2025
Unprompted review
ComputerSalg.dk logo

Reply from ComputerSalg.dk

Hello Nocola.

Sadly, we have tried in vain to get the item from remote stock for you and i'm sorry for the situation.
However, the situation just got a bit worse, since we now got the messega that the item cannot be deliveret. I'm sorry.
The order will be cancelled within the next couple of minutes as the supplier just messeged the item out of stock and EOL.

Jannick | ComputerSalg.

Rated 1 out of 5 stars

10 Delay mails since the may 3rd.

My order 'Ordre 11729155 [j6A011729155]' that I ordered on the 3rd of May was originally supposed to arrive on the 12th it is now the 22nd and the only thing i have recieved is 10 different mails keep telling me the delivery is delayed and an estimate of a new date. Let's see for how long this is going to keep happening before they get me to cancel my order.

22 May 2025
Unprompted review
ComputerSalg.dk logo

Reply from ComputerSalg.dk

Hi archaeamphora longivervia.
Thank you for your review.
We are sorry that your order has been delayed.
I will contact the Supplier right away, and get back to you with a reply as soon as possible with a reply.
Best Regards
Rikke Customer service DK

Rated 5 out of 5 stars

Good

The product was delivered as scheduled and everything is fine. It was the second time a ordered from the site and i am satisfied. Keep up the good work. Thanks

16 May 2025
Unprompted review
Rated 1 out of 5 stars

Lying Customer service,Endless delays

Worst company i’ve ever ordered from, ordered a screen from the website(below the price that’s says they still got 2 at their warehouse) on the next day i’m getting message about delay cuz they ordered that screen from remote warehouse,in the end of delayed date i’m getting one more delay,then one more,and then one more so i decided to call customer service and they working like they not really care just telling you same information as you getting on your gmail no more,so at customer service they said that they not sure if they gonna even deliver that (it’s already been 2weeks when i called them),after that answer i decided to cancel this order BUT then i got one more problem about to get my money what i paid back and now it’s already 1 week of waiting and i still didn’t got my money back for that terrible order
Upd. Order number 11725704

13 May 2025
Unprompted review
ComputerSalg.dk logo

Reply from ComputerSalg.dk

Hi Artem.
Thank you for your review.
We are sorry that your order was delayed.
Is it possible that you can update your review with an order number?
Normally we don’t withdraw the money before the order is physically sent from our stock, the money is only reserved in your bank account.
If you delete your order, the reservation is removed within 24 hours.
If you have paid with a Mastercard or Visa card, and the money is still reserved in your account, you should contact your bank and have them remove the reservation.
Best Regards
Rikke Customer service DK

Rated 1 out of 5 stars

Disappointed with Delivery Experience

I placed an order on 30th April 2025, and as of today, I still haven’t received the package. I’ve received eight different emails, each giving a new estimated delivery date, which has been very confusing and frustrating.

This order was meant to be a Mother’s Day gift, and unfortunately, it did not arrive on time.

Will I use Computersalg again in the future? No, because the delivery timelines are not reliable.

30 April 2025
Unprompted review
ComputerSalg.dk logo

Reply from ComputerSalg.dk

Hi Queeny.
Thank you for your review.
We are sorry that your order was delayed.
Unfortunately, we have received one of your items broken.
I have sent you an email that I hope that you will reply, so we can find a good solution.
Thank you in advance.
Best Regards
Rikke Customer service DK

Rated 5 out of 5 stars

God webside!

God webside!
Overskuelig side og nemt , at bestille og betale. Hurtig levering og absolut min favorit, da jeg finder mine favorit produkter til en rimelig pris.
Tak for god handel!

15 May 2025
Unprompted review

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