DPD UK Reviews 2,329,092

very efficient - agent knocked and delivered parcel rather than recent DPD delivery last Saturday where parcels were left outside front door instead of in safe place as per instructions i.e. in shed i... See more

I've had two parcels delivered this week by DPD and on both occasions by a courier called Yane. They were delivered within the given timescales, he rang my intercom each time and awaited me going dow... See more

He came in my gate put parcel down rang doorbell took photo lifted parcel up and put in my hand. You might find it derogatory but actually if all delivery drivers did that I’d be pleased . Instea... See more

Your delivery staff was polite and Friendly, he had a chat with me, saying he has to wait few minutes as it was early to sign the parcel delivered, we chat about our upcoming holidays and left a nice... See more

The driver walked up the drive with the box on his shoulder, he then dropped the box in front of the door from shoulder height, stepped back took a photo and walked off. Didn’t ring my doorbell (Ring... See more

We've always said leave in the front porch regarding this delivery for a few years when ordering. We didn't even know that it had been delivered next door until our neighbours came around. Why deli... See more

Delivery on time. Delivery man was very helpful and friendly, due to being big box he made sure it was inside, with my consent ( mobility issues). Rare nowadays to have a helpful delivery driver, r... See more

Fast efficient and well tracked delivery. We've had terrible issue recently with Royal Mail, parcel supposed to be out for delivery, even marked as delivery attempted when no one called. But I have a... See more

Parcel delivered within allotted timeframe, but the driver did not follow delivery instructions and they also didn’t ring the doorbell. Instead they left the parcel on my doorstep, which is directly o... See more

John who delivered my package and has several times is a very lovely and sweet man. He helps bring them into my flat as well when past drivers haven’t despite it being very heavy cat litter. John is f... See more

The app is very accurate for delivery time, giving a 1 hour slot and updates as driver nears. Avoids having to 'wait in' or other plans messed up. DPD always deliver unlike many other companies... B... See more

Don’t usually have a good experience with weekend DPD drivers but today I actually received my delivery which was a pleasant surprise! Delivered within the time slot and a pleasant driver. Usually get... See more

One of the best if not the best courier around.. simple straightforward and gives alternative delivery options / arrangement. Only one gripe through .. the DPD app has moved from a brilliant app to a... See more

Delivered in the right place in terms of my house and instructions, but every week my food box is left on its end so all the ingredients get crushed. I have reported several times but no change. There... See more

Usually, when given a delivery window, the deliveries always come nearer the latter part of the window. This was not the case, they arrived within the first 10 minutes of the window. Not only this, bu... See more

The deliverer rang the bell to my flat at the main entry door to the retirement complex, but when he neither spoke on the intercom nor appeared at my door I hurried down the corridor to see what was h... See more

Courier arrived on time and was extremely polite and patient waiting for me to get to the door, unlike some of your competitors who leave stuff on the doorstep and disappear. He was thorough taking al... See more

The3 stars are for the combined delivery experience. The 2nd arrived bang on time & with great communication. The previous despatched order didn’t arrive. I had to go on tracking to locate it & it wa... See more

This delivery was much better than my previous one, which was left on my path in the rain, directly under a sign stating all parcels to be left in the back door porch. This driver could obviously read... See more

Adequate advance notice of expected time of delivery and delivered with professionalism and good manners. Best DPD driver we have had serve us in a long time. Here’s hoping training staff has stepped-... See more

I received an email to say when my parcel would be delivered and it was within slot offered. I liked he knocked loudly for me to hear and did actually knock the door and not just dump it' on my doors... See more

Our DPD delivery man Ventislav is always cheerful and can be relied on for time of delivery. He also ensures that he places any parcels in our safe delivery place if we are not at home. Would highly r... See more

I’m always relieved when DPD is the courier with my parcel. The parcel actually gets delivered to the right place, to my doorstep or safe place and by a polite courier. Not thrown over the wall, deliv... See more

I was upstairs but had asked for the delivery to be left on the front step in case I wasn’t in. Saw out of window that delivery man had left the parcel (a cake delivery with “please keep this way up... See more

The delivery guy was lovely -- and patient with me while I fumbled around looking for the pin for my delivery. He didn't mind my excitable dog, and seemed amused by the whole chaotic situation :) Oh,... See more

always great delivery drivers,and todays was by my all time favourite Michel . I am always happy when I know DPD are the allocated delivery company. heavy and large delivery of bird food brought indoo... See more

My parcel got delivered to a wrong adress, but it was done in one day, and I got a replacement parcel literally the next day. So I got some mixed feelings about it 😅. However, I do like the tracking... See more

Driver was polite, rang the bell and delivered in the one our time slot provided. A little more delivery time notice would have been good as the notification was only received shortly before.

Dpd are brilliant on delivering in the time frame given .delivery person always leaves parcels where you have asked them to .always happy when I know it’s a DPD delivery as I know the items will turn... See more

Delivery man was talking very loudly on his phone in a foreign language the whole time he was by my property. He not once acknowledged me or even looked at me through out the delivery. He seemed very... See more

A very professional delivery Checked our details , very polite and pleasant. Even though our pup wouldn't leave him alone , "sorry" hes in training Thankyou

Always delivered direct to myself. I live in a flat and sometimes other couriers don’t even press my buzzer. Just leave parcel at front door. The DPD deliver directly to myself flat.

This driver is our regular driver. He is always punctual polite and passes the delivery into our hands. Never leaves it outside our door so it can go missing. He is a real credit to your company.

The delivery is made on time however they driver on occasions doesn't even chal the door and leaves the parcel. Previously my box got saturated in the rain and it could have been avoided as I was hom... See more

Had message with ETA of delivery. I aticipated it to be later and stopped home to accept delivery. However within 30 minutes of message my delivery arrived. I was very impressed. Driver polite and fr... See more

Delivered on time and well within my time slot. The delivery driver (Harwinder) was very pleasant and polite. Makes your experience even better when the driver delivers with a friendly smile.

DPD, have always delivered my parcels on time and have always kept me informed or the whereabouts of my parcel and always followed the instructions given on my account. Just wish you could teach anoth... See more

Very polite upon delivering my parcel, The driver wished me a merry Christmas as he left wich I think is nice as some people may not see many people and a little statement makes you happy

I had plenty of updates of what was happening with my parcel. Having the hour time slot was very convenient, I was able to work around the delivery without disrupting my day too much.

It takes two, the customer and the company. Provided both know what they want and they both are available as arranged there shouldn’t be any issues based on an hour time slot. Delivered in the time fr... See more

DPD UK always deliver on time and with care. And the updates give plenty of time to organise your day around the delivery window. DPD are way the most reliable delivery service and streets ahead of... See more

Great company. I have had many deliveries from this company, in fact I just had one a minute ago. December 13. Every delivery is informed from start to finish and is always delivered in a friendly... See more

By far the best courier company out there. They actually deliver rather than others who dump on the doorstep without even knocking! The two drivers (both called Colin) who cover my area are excellen... See more

​Forget the Pony Express; the Hayden Express is the only way to ship! I swear, Hayden the DPD legend has unlocked the secret to time travel. I placed my order, blinked, and poof! There he was, loo... See more

Delivery was swift however, we will appreciate if the delivery drivers stop putting them out the back because they are frozen ready to eat foods, perhaps we can get it signed off or handed over just s... See more

I ordered a set of knives from John Lewis and was impressed by the level of security both from JL and DPD. I was informed when the knives would arrive and was required by the driver to prove my ident... See more

Had wrong parcel delivered someone else's phone, I rang DPD and spoke to them straight away, within 15mins had the door going again and the right parcel delivered, so can't get to angry with them it's... See more

Package ripped torn again same as all last times delivery's. Not good service. Luckily items inside not damaged. But it's only a matter of time before something gets damaged

This driver was amazing. The box being delivered showed the image of the gift on front. The driver chapped the door to make sure there were no kids around who may possibly see their gift from santa be... See more

All I wanted to know was why a package had been marked as "missed" when I literally accepted it from the driver today, but whatever terrible LLM you use for your chatbot outright refused to let me tal... See more