I bought the discovery eyepencils, that was a bit disappointment. The colours generally are not as intense as appear in full lightning on the videos nor as sparkling. The formula glides very well, bu... See more
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At ZOEVA, love is at the heart of everything we do. We are convinced that makeup is much more than just a beauty product. It is an expression of individuality, strength, and above all, self-love.
Contact info
Karl-Ritscher-Anlage 1-3, 60437, Frankfurt am Main, Germany
- Kontakt / Contact / Contatto: https://help.zoevacosmetics.com/contact
- www.zoevacosmetics.com
Replied to 99% of negative reviews
Typically replies within 24 hours
Wonderful products and beautiful…
Wonderful products and beautiful colours. In addition the customer service is very nice and rapid. I really had a great experience, I highly recommend!
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I haven't received what I ordered and…
I haven't received what I ordered and now I need to fill in a sheet by hand and send it to you. What a nuisance. Never again I will order something.

Reply from ZOEVA Cosmetics
The products arrived really quickly
The products arrived really quickly, well packaged and fitted through my letterbox.
The lip pencils are really good quality, they are smooth without being too soft, colours are very wearable and they are convenient to use without a mirror.
I have 3 colours but would like more now.
Every product I have bought from ZOEVA…
Every product I have bought from ZOEVA has been fantastic. Customer service and delivery is 'spot on' too.
I really love the eyeliner pencils, so soft to apply and last all day...plus a fabulous choice of colours...a real staple of my make up bag!
Also love the 'ethics' of ZOEVA ....my 'go to' for all my cosmetic needs.
Excellent customer service
Issue with the delivery and condition of package but Zoeva's customer service and response was par excellence. Fantastic products and a brand service you can trust.
I love the new metallic colours of the…
I love the new metallic colours of the eyeliners- I now have 5 shades. They are easy to apply and blend so subtly that I can use them like a soft eyeshadow.
They last all day and don't collect in my creases.
My orders arrive quickly and well packages. I have ordered the face powder and lip pencils which do exactly what they say on the packet. However it's the eyeliners that are the star of my make up collection.
Great products!
Great products, good quality with reasonable prices. Great service.
So far I have ordered 5 eye liner ✏️
So far I have ordered 5 eye liner ✏️. They are magical and work perfectly as described. I am pleased you say this company listens to what we have to say, because we now have live people, who demonstrate how you can make the best of your liner pencils and it is great and so easy to do, even at 72 years old. I am about to try their lip pencils which do three jobs in one. I will keep you updated in my review.
Hi ..I love the eyeliner pencil Metalic…
Hi ..I love the eyeliner pencil Metalic Amber and I give that a 5 Star review but I ordered a Pout Perfect lip and cheek pencil..colour Kate ..but the shade is so different to what I seen on the model so I won't be purchasing any more of those

Reply from ZOEVA Cosmetics
sensitive skin friendly
Trustworthy brand, perfect for sensitive skin like mine!
Easy to order
Easy to order, fast delivery and very good transit process ( can track delivery).
My eyes are completely swollen, probably an allergic reaction
I was in love with the beautiful shades of the eyepencils.
But short after I used them, my eyes started to itch and now they’re completely swollen, dry and red..
I ordered three colors, but I’m nog gonna use them again, unfortunately..

Reply from ZOEVA Cosmetics
The product is NOT what I was promiced…
The product is NOT what I was promiced out of the video,- and much to expensive!

Reply from ZOEVA Cosmetics
Fantastic and easy to navigate website
Fantastic and easy to navigate website. Products are amazing. Have bought a couple of eyeliners and the olive green eyeshadow, highly recommend. Will definitely be purchasing more.
My friend bought me the soft…
My friend bought me the soft eyeliner,and stick eyeshadow as a gift,the eyeshadow is lovely,but the eyeliner is the worst eyeliner,I've ever used,it's a lovely colour and goes on easy,my problem is every time I use it,it has to be sharpened,I've had it since June,used it approx 15 times,it's now 2 inches in length,for the price,very disappointing.

Reply from ZOEVA Cosmetics
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