LI

Lilyiun

United Kingdom

Reviews

Review of SpaSeekers.com


Rated 5 out of 5 stars

Booking easy

Booking easy, as a large group had to do this directly with an agent. All very easy all questions answered. Pretty straight forward

29 September 2025

Reply from SpaSeekers.com

Hi there, so glad to hear the booking process was nice and easy for you. Our team love making things as smooth as possible especially for larger groups. Thanks so much for sharing your experience and we hope you all have the best spa day 🧖‍♀️💆‍♀️

Natalie @ SpaSeekers 💜

Review of InPost UK


Rated 5 out of 5 stars

Quick and easy

Quick and easy way of sending back returns.

5 October 2024

Reply from InPost UK

Thank you, Lilyiun! We're delighted to hear that you find our returns process quick and easy.

Review of DPD UK

Review of HelloFresh UK


Rated 3 out of 5 stars

Website needs to be easier to navigate

Website needs to be easier to navigate. App that we could get would be great. Doesn't seem to be available when trying to download. Had a query with billing and can't seem to find anyway to contact someone to talk to about charges. Charges seem to fluctuate a lot from week to week. On ordering shipping states o. Eprice but when billed is completely different price

6 November 2021

Reply from HelloFresh UK

Hi Lilyiun,


Thank you for leaving a review. Your feedback is much appreciated.

We are so sorry to hear of the inconvenience you had with our service.

Our pricing reflects the fact that we use fresh ingredients that are delivered directly from the Supplier to you, and that do not contain preservatives like the ones you may see in supermarkets. Furthermore, our boxes are delivered directly to your door and contain recipe cards to bring further convenience of having all you need for a meal, as well as the instructions on how to make it.

We have approximately 30 recipes on offer each week, out of which less than 10 usually come with surcharges, as these are specialty meals with ingredients that are more difficult to source. Any premium meals or add-ons that you add to your box will increase the price.

For any further queries or feedback, we encourage you to contact our Customer Care Team. You can reach our Customer Care Team by following this link to our contact options: https://www.hellofresh.co.uk/contact-page/. You can also send us a private message via the official HelloFresh UK Twitter or Facebook page.


Best,
Natasa
The HelloFresh Team

Review of Collect+