Liven Recensioni 12.275

Risposta di Liven

15 lug 2025

Hi Alex,

Absolutely 😊 We designed our app so you can ease into it at your own pace - sometimes it just takes a little time to see how all the pieces come together. Feel free to explore at your own pace - there’s no pressure! And if you ever need help or a bit of guidance along the way, our team is happy to assist at support@theliven.com ✨

Take care,
The Liven Team

Risposta di Liven

Aggiornata il 16 lug 2025

Hello there 👋

We’re sorry to hear that our app didn’t meet your expectations. Everyone’s self-discovery journey is unique and we get that our tools might not feel like the right fit for everyone.

We also hear your concerns about the pricing and it makes complete sense. Our aim has always been to create more than just an app. Liven is designed as a real companion for emotional growth, with expert content, guided reflections and tools grounded in research. But we know how important it is to feel that what you’re paying for truly brings value and if it didn’t feel that way, we’re sorry.

About the charge - have you already reached out to our support team? If not, you can email us at support@theliven.com. We’ll be glad to help with both cancellation and refund options 🙌 We’ve also sent you a private contact request here on Trustpilot in case that’s more convenient.

Just to clarify, there’s nothing hidden in how our subscriptions work. The plan only begins once a user actively confirms the subscription and agrees to our terms of use. We always highlight that the subscription will auto-renew unless cancelled in advance. This is shown during checkout, in the Membership section of the app, and also in our Terms & Conditions. Right after purchase, a confirmation email is also sent with all the plan details so nothing is left unclear.

It looks like in your case, your subscription wasn’t cancelled before the end of the initial period, which led to the automatic renewal at the standard rate. And just so you know for the future - cancellation is always possible directly in the app by going to Settings → Help and Support → Membership.

Still, we’re sorry if this flow felt confusing or unexpected. We hope this message clears up some of the details and we’d love the chance to turn things around and help improve your experience moving forward 💖

With gratitude and care,
The Liven Team

Risposta di Liven

16 lug 2025

Hello, Fabio!

Thank you for sharing your thoughts with us. I sincerely apologise for the unpleasant experience you had with our app and especially with the refund process. This is never our intention, and we truly hope we can assist you thoroughly to resolve this situation.

Your point about our content being based on Cognitive Behavioral Therapy is very valuable. While Liven is not designed to replace professional medical help or offer instant solutions, our goal is to provide an additional resource for self-discovery and emotional well-being. We appreciate your belief in CBT and understand how important it is to have professional guidance alongside any self-help tools.

Regarding your membership, I apologise if after considering the annual subscription you decided to cancel, and we want to express our utmost appreciation for the time you spent with us and your decision-making process.

Most importantly, I want to address your concern about our refund policy and the difficulty in processing a refund for this transaction. To provide more context, our records show that your subscription was made via Google Play. Because the transaction is managed through their system, we do not have the ability to influence or override their refund policies. I am sorry if this was not made clear to you earlier.

While we cannot manually issue a refund ourselves for purchases made through Google Play or the App Store due to their policies, our support team has reached out with instructions on how you can request a refund directly through them. We truly hope this guidance proves helpful.

If you have any further questions or requests, we would be happy to assist you directly and with the utmost attention. Please feel free to contact us anytime at support@theliven.com.

With heartfelt thanks,
The Liven Team

Risposta di Liven

Aggiornata il 12 lug 2025

Hello Manuela 👋

I’m truly grateful you took a moment to reach out to us — even briefly. Most importantly, I’m glad to let you know that, in line with your request and as a gesture that goes beyond our usual refund policy, we’ve processed a full refund for your most recent transaction. The funds should appear in your account soon, depending on your bank’s processing time.

That said, I’d love to gently clarify a few points, just to avoid any further confusion in the future: your subscription begins only after you’ve manually confirmed your plan and accepted our Terms of Use — at which point all details about auto-renewal and pricing (including the transition from the discounted introductory rate to the regular rate) are clearly outlined. We also include this information during checkout, in the Membership section of the app, and in our Terms & Conditions.

It’s also important to note that uninstalling the app does not automatically cancel a subscription — that step needs to be done manually within the Liven app’s Membership section. From what we can see, your subscription wasn’t cancelled before the initial period ended, which led to the renewal at the standard rate. We completely understand how this might have caught you off guard, and we’re really sorry for the inconvenience this caused.

We sincerely hope this resolution brings you some peace of mind and helps leave a more positive impression of our app and our intent. If there’s anything more we can do to support you, please don’t hesitate to reach out — we’re here and ready to listen.

With heartfelt thanks,
The Liven Team

Risposta di Liven

Aggiornata il 9 lug 2025

Dear Vincenzo,

Thank you for taking the time to share your experience — we’re truly sorry for the confusion, stress, and disappointment this situation has caused you. Please know that what you described is far from the experience we want for any member of our community, and we appreciate the opportunity to respond with clarity and care.

First and foremost, we sincerely apologise for any interruption and frustration you’ve faced. It’s never our intention to leave anyone feeling misled or unsupported, and we deeply regret that your experience with us unfolded in this way.

Regarding the membership and payment in question, we completely understand how concerning it must have felt to see a charge of 49.99 EUR after you had deleted app and attempted to cancel. To bring some context: from what you’ve described, it appears your membership was created through our web platform, not through Apple. In these cases, unfortunately, cancelling via your Apple ID or deleting app itself doesn’t deactivate the membership — we’re very sorry if that wasn’t communicated clearly enough.

We do provide this information in the Help Center of the Liven app, and we also display cancellation instructions for each platform during the signup process. Still, we understand that this may not have been easily accessible or noticeable at the time, and we take full responsibility for any confusion caused.

With that said, we are grateful that you reached out — and we’re glad to confirm that our support team has now reviewed and resolved your case. A full refund of 49.99 EUR has been issued to your original payment method, and your membership has been cancelled to ensure no future charges occur. You should see the refund reflected in your account within 5–7 business days, depending on your bank.

We genuinely hope that this resolution brings some clarity and peace of mind. While this may not have been the beginning we hoped for, we still want to assure you that we’re committed to fairness, transparency, and continuous improvement. If you have any further questions — especially if you’d like help retrieving the email you used for login or confirming any other account details — please don’t hesitate to reach out to us directly at support@theliven.com.

Wishing you all the best and hoping to leave you with a better impression of our care and values.

With heartfelt thanks,
The Liven Team

Risposta di Liven

4 lug 2025

Hi there, Thomas!

Thank you so much for your kind words — they truly mean a lot to us. We’re honored to know that you’ve had such a positive experience not only with the Liven app itself, but also with our support team. It’s always been our mission to create something more than just a tool — something that feels like a supportive companion on your path of self-discovery and self-improvement. 🌿🤗

And when you mention “fantastic customer service,” it reaffirms the care we strive to bring into every conversation. We know that even the best experiences sometimes need a human touch, and we’re grateful that we could be there when you needed us. 💕

If there’s ever anything else we can do to support you — on a technical, personal, or emotional level — please don’t hesitate to reach out to us at support@theliven.com. We're here, and always happy to walk alongside you. ✉✨

Thank you for being with us,
The Liven Team

Risposta di Liven

Aggiornata il 5 lug 2025

Hi Alessandra,

Thanks for sharing your feedback. We get that our content might not have resonated with you as everyone’s self-improvement journey is unique and personal.

We also want to be clear that there are no hidden terms - we always inform users about the auto-renewal well before purchase. All payments are securely processed by the platform you signed up through 💳 we don’t store any payment details ourselves and charges only happen after you actively select a plan.

The subscription activates only after you confirm it. It seems your subscription wasn’t cancelled before the trial ended, so it renewed automatically 🙌 This auto-renewal process is explained at checkout, and all the details are available in the Membership section of the app and in our Terms & Conditions. And if users wish to manage their subscription, they can easily cancel it directly in our app by heading to Settings → Help and Support → Membership.

I truly appreciate the thoughtful and detailed feedback you’ve shared with our support team — your input was clear, constructive, and truly on point, so thank you for taking the time to communicate it with us.

Regarding the resolution: unfortunately, we are limited by the constraints of our payment system, which does not allow us to process certain older transactions in your favor due to the date of those specific payments. That said, we still wanted to get as close as possible to a resolution that reflects your expectations of fairness. With this in mind, we’ve successfully processed an additional partial refund on your latest transaction, and we’ve also issued a full refund on one of your earlier payments. The funds should appear in your account within the next few business days.

While we know this solution may not be perfect, we sincerely hope it brings some improvement to your overall experience with us. Please know that we’re open to hearing any further thoughts or suggestions you might wish to share — your voice truly matters to us.

With heartfelt thanks,
The Liven Team

Risposta di Liven

Aggiornata il 1 lug 2025

Hello there, Simone!

Thank you for taking the time to share such a detailed and honest reflection on your experience. I want to begin by sincerely apologising that your impression of Liven was so negatively shaped — especially due to our ads and how the test behaved on your end. It’s disheartening to know that our communication left you feeling misled or dismissed, and I truly appreciate the opportunity to respond to your concerns.

First and foremost, regarding our advertising: we never intend to overwhelm anyone with our presence, nor do we aim to pressure people into using our app. The frequency or recurrence of our ads is typically determined by the algorithms of the platforms where they appear — such as YouTube — and based on general viewer preferences or previous engagement patterns. That said, we hear you. If our content came across as excessive or intrusive, we genuinely apologise.

As for the test, thank you for pointing out your experience. What you encountered is something we are aware of — the result saving in your browser cache and continuing to appear after subsequent completions with new answers is a technical limitation, and we completely agree that it can be misleading. This issue can typically be resolved by clearing your browser’s cache and cookies, but we realise that most users won’t expect that to be necessary. For that confusion and the negative impression it created, I deeply apologise.

I’d also like to offer some clarity around what Liven actually is. We were designed as a self-guided tool to support users in building healthier habits, managing everyday stress, and navigating self-discovery. Our method is informed by well-established therapeutic techniques — such as elements of Cognitive Behavioral Therapy — and crafted by practicing professionals. However, we fully understand that this type of tool isn’t for everyone. It’s certainly not intended as a substitute for medical or clinical treatment, and we’ve never positioned ourselves as offering medical care or “miraculous” results.

Our goal has always been to provide support for personal growth — not to exploit anyone's vulnerability. So it’s incredibly painful to hear that our work has left you with the impression that we are trying to “fleece” people or prey on sensitive states of mind. That is the opposite of what we strive for, and your feedback is a powerful reminder that we must keep working to communicate with more clarity, humility, and care.

Regarding the subscription: we absolutely do not aim to trap or deceive anyone into purchasing a membership. The full billing structure — including the initial discounted period, subsequent pricing, and auto-renewal policy — is disclosed clearly before payment. We also send an order confirmation to the user’s email for further transparency. That said, we recognise that this information can be overlooked, especially if someone is exploring quickly or cautiously. We understand that auto-renewal, though standard for many apps, can feel frustrating or opaque, which is why we provide cancellation options both in our app and via direct support.

I genuinely appreciate the sincerity of your message. While it’s clear that we did not meet your expectations, I hope this clarification sheds some light on our intentions and how we operate. If you ever choose to give us another chance, we’d welcome you with the openness and honesty you deserve.

And of course, if you ever want to discuss any aspect of your experience further, our support team is always available at support@theliven.com — we’d love to hear from you and offer any assistance we can.

With deep appreciation,
Your Liven Family

Risposta di Liven

29 giu 2025

Hey there,

We get you - take your time! We just encourage you to explore everything at your own pace, no pressure to give detailed feedback at this stage. What matters most to us is knowing that your start with our app is going smoothly.

If you run into any difficulties, please don’t hesitate to reach out to us directly at support@theliven.com

Yours kindly,
The Liven Team 🌸

Risposta di Liven

Aggiornata il 29 giu 2025

Hello Lucrezia,

Thank you for taking the time to share that. We want to let you know that our team has already reached out to you via email to explain the details of your case and offer a resolution.

Just to ensure everything is transparent, we’d like to clarify here as well: according to our system, you activated an initial subscription in January by completing the quiz and purchase flow. Before completing the purchase, we always inform users that the subscription is auto-renewing meaning it will renew at the end of the initial term unless canceled in advance 👉 This information is also available at any time in the Membership section of our app and in our Terms & Conditions.

We get that the charges came as a surprise, but please know that a subscription cannot be activated without the user going through all the confirmation steps. At the time of your original purchase, a confirmation email would have also been sent to your inbox with login credentials and purchase details.

That said, while we follow our standard policy, in your case, we chose to issue the refund as a gesture of support. Our team handled this with care, and we hope it helps ease the situation and brings some clarity to what happened. If you have more questions down the line, please don’t hesitate to reach out to us at support@theliven.com

Yours kindly,
The Liven Team 🌸

Risposta di Liven

Aggiornata il 27 giu 2025

Dear Emanuela,

We’re truly sorry for the stress and frustration this situation has caused — this is absolutely not the experience we ever want any of our users to have, and we sincerely apologise if your impression of our app and company was shaped by such a disheartening experience.

First and foremost, please rest assured that we do not have any technical means or intention to obtain payment information without a user's direct and explicit consent. All payments made through our app require a user-initiated action, including taking our initial quiz and then proceeding to a clearly marked checkout screen where the pricing, auto-renewal terms, and available plan durations are presented in full before any transaction is processed. The final step also includes selecting a payment method and confirming the subscription manually. Once complete, an order confirmation email is automatically sent to the address provided.

That said, we understand how easy it can be — especially in today’s fast-paced digital environment — for a momentary interaction with app to be forgotten, particularly if it didn’t leave a lasting impression. We’re deeply sorry if that was the case for you, and for the shock and inconvenience that the later charges caused. We especially regret the added burden of needing to block your card and contact your bank — that’s certainly not something anyone should have to go through.

After reviewing your case, we can confirm that our app was not actively used after the initial registration, and we take that seriously. No one should feel like they’ve paid for something they didn’t benefit from. That’s why, after a full investigation, our financial team has processed two full refunds as a gesture of appreciation — even though these charges were not in violation of our standard policy — because your peace of mind matters to us. The refunded amount should appear in your account within 5–10 business days depending on your payment provider.

We hope this resolution can restore some trust, and we’re here if there’s anything else we can assist you with. Please feel free to reach out to us directly at support@theliven.com — we’d be more than happy to help further and ensure you’re fully supported from our side.

With heartfelt thanks,
The Liven Team

Risposta di Liven

29 giu 2025

Hi Renata,

We’re glad to know you felt supported and understood. That’s exactly what we built Liven for, to create a safe and encouraging space where you can feel uplifted, even on the tougher days. If there’s anything else you’d like to explore or need guidance with, don’t hesitate to reach out 💌

Yours kindly,
The Liven Team 🌸

Risposta di Liven

24 giu 2025

Hello Paola,

thanks for taking the time to speak up and we’d really like to clear things up for you.

We noticed you mentioned that your plan had been canceled, but it’s possible the cancellation didn’t fully go through on your end, which might explain why the renewal still happened. Usually, when a cancellation is successful, a confirmation email 💌 is sent automatically - if you didn’t receive one, the process might not have been fully completed.

Just to explain a bit: unless a subscription is canceled before the end of the trial, it will renew automatically. This setup is fairly common with digital platforms, as it helps keep access uninterrupted. We always include this information during the checkout process before purchase, and it's also available any time in the Membership section of our app and in our Terms & Conditions.

Every user can cancel the subscription anytime in our app under Membership, or just contact our support team - we’re always happy to assist.

We also don’t process charges unless a subscription is active. Every transaction goes through your chosen payment provider securely, and we only move forward once a plan has been manually confirmed by the user.

That said, we absolutely want to fix this and make things right 🤍 We’re ready to cancel your plan, issue a refund, and add a small token of appreciation from our side for the trouble.

We’ve already requested your details through Trustpilot so we can speak privately and move quickly. If it's more convenient, you can also drop us a line at support@liven.com - we’ll take care of everything from there.

Looking forward to getting this resolved for you ✨

Yours kindly,
The Liven Team

Risposta di Liven

24 giu 2025

Hi Flaviano,

Thank you so much for sharing your thoughts and kind words! We’re happy to hear that our app feels like a helpful companion as you learn more about yourself and work toward personal growth 🫶

We also noticed your comment about notifications, and you’re absolutely right - a gentle reminder could really support the daily routine without becoming intrusive. It’s something other users have mentioned as well, and we’re currently exploring how to implement it in a thoughtful way. Hopefully, you’ll see this feature in one of our upcoming updates.

If there’s ever anything else on your mind, we’re always just an email away at support@liven.com - we’d love to hear from you

Yours kindly,
The Liven Team 🌸

Risposta di Liven

23 giu 2025

Dear Pietro,

Thank you for taking the time to share your experience. I want to begin by offering our sincere and heartfelt apology for the frustration you encountered, especially regarding billing. We fully recognise that financial matters are deeply sensitive, and it’s truly disheartening to know we’ve fallen short in providing the clarity and transparency you deserve. We genuinely appreciate the opportunity to respond and provide further context.

First and foremost, I’m truly sorry if our billing details — particularly around the auto-renewal structure and membership representation — were missed or not clearly communicated. To clarify, after completing our introductory self-discovery test, we explicitly present all the key information about our subscription terms: including the auto-renewal policy, the pricing of the trial period, and the full cost of subsequent months. Only after this step is the user asked to input payment details and confirm the subscription. We also automatically send an order confirmation email upon successful registration.

However, I completely understand that this information may have been overlooked or that the confirmation email may have ended up in spam — and that’s on us. We’re truly sorry that this left you feeling surprised and unsupported.

Regarding your difficulty in locating and cancelling the subscription: from your description, it appears that your account was created via our web platform, not the App Store. In such cases, the subscription won’t appear under Apple Subscriptions. Instead, it shall be managed or cancelled directly within Liven app (under the Membership section), or through a simple request to our support team.

Most importantly, we’re relieved that you reached out via email and are glad we were able to respond quickly, ensuring both the cancellation of your membership and a full refund of 49.99 EUR were processed without delay. You should see this reflected in your account within 5–7 business days.

For future reference, anyone needing help can find a “Contact Us” button in Liven app Settings, or email us anytime at support@theliven.com.

Finally, while we deeply regret that your experience with us caused so much distress, we do hope this resolution has helped rebuild a small sense of trust. If there’s anything more we can do, or if you’d like to share further suggestions, please don’t hesitate to contact us again. We’re always here to listen and improve.

With heartfelt thanks,
The Liven Team

Risposta di Liven

22 giu 2025

Dear Antonella,

Thank you for sharing your honest feedback — we truly value the time you took to try Liven and to express your thoughts. First and foremost, we deeply apologize if our app didn’t resonate with you or if it fell short of your expectations. That’s certainly not the experience we aim to create, and it’s disheartening to hear that you found it schematic and uninvolving.

We understand how important it is, especially when engaging with a well-being app, to feel a sense of connection, depth, and relevance. While Liven is not intended to replace professional therapy or provide instant solutions, our core goal is to offer a gentle, structured resource to support self-discovery, habit building, and emotional awareness. The tools we’ve developed — from mood tracking and personalized guidance to self-reflection exercises — are designed to be small but consistent steps toward personal growth.

That said, we also recognize that the experience of value is deeply personal, and it’s clear that our content and structure may not have aligned with what you were looking for. Your feedback matters deeply to us, as it guides us in rethinking how we can make our app more engaging, responsive, and emotionally resonant for a wider range of users. I’ve personally shared your comments with our content and product teams as part of our ongoing improvements.

If there’s anything more you’d like to share — whether about specific features that felt lacking or suggestions for what would have made the experience more meaningful — please don’t hesitate to write to us at support@theliven.com. We’re always open to listening and learning from your perspective.

With heartfelt thanks,
The Liven Team

Risposta di Liven

21 giu 2025

Hello Monya,

We’re sorry this experience has felt frustrating. We’d love to help clear things up and get everything sorted quickly.

Thanks for already reaching out to us by email. If you haven’t received a reply just yet, please know we’re on it! We’ve also sent a request for your contact info through Trustpilot 💌 feel free to share your email there (it stays private), and we’ll get in touch directly to help cancel your subscription and look into your refund request.

Just to explain what likely happened: when you started your trial, a subscription was activated. Once the trial ended, your plan renewed automatically - this is standard for most digital services and helps avoid the hassle of users having to manually renew their subscription each time. Still, we get how it could feel unexpected 🙌 That’s why we highlight this info during checkout and outline it in our Terms & Conditions and the Membership section of the app.

About the message saying your membership is “expired” 👉 in many cases, that happens when the system tries to renew your plan but the payment doesn’t go through right away. That may have temporarily paused your access. It looks like the payment eventually went through, which means your subscription is now active - but your access might still need to be restored. Situations like this are usually sorted out quickly with a bit of help from our team - we’re always glad to step in and get things back on track.

📱If you'd prefer to cancel the subscription yourself, here’s how:

Open your iPhone Settings
Tap your name at the top
Tap Subscriptions
Select Liven
Tap Cancel Subscription

We’re hopeful we can resolve this soon and turn your experience into something much smoother from here on out ✨

Take care,
The Liven Team

Risposta di Liven

18 giu 2025

Hi there, Angela!

Thank you deeply for opening up and sharing where you are in your journey. Starting this path, especially after carrying the weight of ongoing anxiety and overwhelming changes, is an act of courage — and one we truly honor. 🙌

The way you describe the feeling — like being stuck in something that begins to feel permanent or like a "disease" — is heartbreakingly real for so many, and yet it's rarely spoken aloud. But the very fact that you're here, reaching out, exploring tools like Liven and seeking professional support, already speaks to your strength and desire to move forward. You are not alone, and your experience is not something you have to carry in silence. ✨💖

Liven is designed to support that exact moment you're in — where everything feels heavy, but a small part of you still believes in the possibility of change. It won’t rush you, and it won’t tell you how you should feel. It will walk with you — step by step — through understanding, emotional clarity, and eventually, self-discovery and growth at your own pace. 🌿

We’re truly grateful to be part of this new chapter with you. And if you ever feel stuck or need guidance along the way, please don’t hesitate to reach out to our team at support@theliven.com. You deserve real support, and we’re here to make sure you get it. ✉💖

With heartfelt thanks,
The Liven Team

Risposta di Liven

Aggiornata il 13 giu 2025

Dear Customer,

We’re sorry to hear what happened and we can imagine how upsetting this experience must have felt. We’re also really sorry to hear that your initial experience with our support didn’t meet your expectations. Please know we truly want to make this right.

To help you as quickly as possible, please provide the details we requested via Trustpilot - especially the email linked to your subscription. Don’t worry, that information is fully private and only visible to our team. Once we receive it, we’ll take care of everything 🙌

From what you described, it seems like an unfortunate mix-up - you likely started the 7-day trial and didn’t cancel before it auto-renewed, which led to the charge. This happens in line with how the auto-renewal feature works - a quite common practice among many digital services today.

You're also absolutely right that you didn’t receive a reminder email - we’re currently working on implementing that functionality in future updates, as we understand how important it is. In the meantime, we make sure this info is always shown during checkout, and it’s also always available in our Terms & Conditions and Membership section of our app 🙏

We also hear your thoughts on the price - that’s a completely fair concern. A big part of it goes toward building not just another digital tool, but a genuinely supportive space with research-backed tools, expert-crafted content, and real guidance that adapts to you. That said, we fully understand how important it is to feel confident in the investment - and we want you to feel good about every part of this experience.

Please know that we truly aimed to handle your case with care and in line with our policies - but we also understand that the experience didn’t feel supportive enough. We hope you’ll give us the chance to turn things around. Once we hear back from you, we’ll make sure you receive a full refund and the care you absolutely deserve ✨

Take care,
The Liven Team

Risposta di Liven

11 giu 2025

Hello, Luca!

Thank you so much for taking the time to share your thoughts with us — even when it's tough feedback, we truly value the opportunity to listen, reflect, and grow.

We’re genuinely sorry to hear that your experience with our advertisements felt intrusive or irritating. That’s the last thing we want, and it’s clear we missed the mark in your case. We understand how frustrating it can be to come across content that feels pushy or disruptive, and we deeply regret that our attempts to connect came across that way.

Please know your feedback isn’t just heard — it matters. I’ll personally make sure it reaches our marketing team so that we can carefully revisit the tone, style, and substance of our ads to ensure they genuinely reflect the values we hold at Liven: care, clarity, and respect for every person’s space and time.

At our core, Liven exists to support people on their journey of self-discovery and self-improvement, offering tools that help uncover emotional patterns and unconscious dynamics that can shape how we move through life. This mission means a great deal to us, and if our ads failed to reflect that sincerity, we take full responsibility. You’ve helped highlight a gap we need to close.

If you’re ever open to giving the app itself a try — beyond the ads — we’d be honored to have you explore what we’ve built. But if not, we completely understand and still want to thank you for your honesty. You’ve helped us become more thoughtful and intentional about how we communicate.

Should you have more thoughts or suggestions to share, we’d be truly grateful to hear them. You can always reach us directly at support@theliven.com — we’re here, and we’re listening.

With deep appreciation,
Your Liven Family